NetSuite
4,2
(1686 avis)
Avec un système intégré qui inclut l'ERP, la finance, le commerce, la gestion des stocks, les RH, la PSA, la gestion de...
Software Advice propose des recherches objectives et indépendantes ainsi que des avis d'utilisateurs vérifiés. Nous recevons parfois un paiement lorsque vous consultez la page d'un éditeur via nos liens.
En savoir plus
En savoir plus sur Entrata
Entrata est une solution cloud de gestion immobilière qui prend en charge la comptabilité immobilière, la gestion des installations et la gestion des résidents. La solution comprend les fonctionnalités suivantes : création de factures, gestion des fournisseurs, rapprochement bancaire, gestion des leads, transactions interentreprises et gestion des ordres de travail. Elle fournit également des API (Application Programming Interface) ouvertes pour les intégrations à des solutions tierces.
Entrata permet aux comptables d'effectuer des ajustements ou des paiements en temps réel, ainsi que de créer des déclarations de revenus et des bilans à l'aide des données actuelles. Les gestionnaires immobiliers peuvent également créer de nouveaux budgets, attribuer des éléments spécifiques à des portefeuilles ou dupliquer des budgets pour les envoyer par e-mail ou les télécharger. La solution permet également aux agents de location d'effectuer le suivi des unités locatives, d'envoyer des factures aux résidents, d'évaluer les pénalités de retard et de collecter les loyers.
Les utilisateurs peuvent stocker des documents, chercher des documents pertinents et exporter des documents dans le système. Entrata permet également aux utilisateurs de créer des ordres de travail et de suivre leur progression sur appareil mobile.
L'assistance est fournie par téléphone et par e-mail.
Entrata - Prix
Entrata n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.
À partir de :
Non fourni par l'éditeur
Version gratuite :
Non
Version d'essai gratuite :
Non
Produits similaires à Entrata
QuickBooks Online
4,3
(7857 avis)
QuickBooks Online est une solution de comptabilité basée sur le web qui s'adresse aux comptables indépendants et aux...
Buildium
4,5
(2119 avis)
Buildium est un logiciel cloud de gestion immobilière qui permet aux gestionnaires de propriétés résidentielles et...
Yardi Voyager
4,2
(238 avis)
Yardi Voyager est une plateforme cloud de gestion et de comptabilité immobilière destinée aux entités résidentielles et...
roomMaster
4,3
(119 avis)
roomMaster by InnQuest est une solution cloud de gestion immobilière destinée aux hôtels de toutes tailles, y compris...
Entrata - Avis
Évaluation des fonctionnalités
Loading...
Tous les avis sur Entrata
Filtrer par :
Classer par :
363 avis
Mary
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 29/05/2024
Not Perfect, but Still a Great Software
Overall, my experience with Entrata has been a positive one. It's easy to use and is user-friendly. Even with the few things that I wish could change, it's been great as a whole.
Avantages
Overall the ease of use for Entrata is what I like most. When I first started, it didn't take long for me to get the hang of how Entrata works. The way everything is organized in the system as well is great and very user-friendly. The Entrata Help Center is very helpful, between the articles they have and customer support team they have.
Inconvénients
The part I like the least about Entrata is that when you're uploading documents or pictures, you can usually only upload one at a time. If it's just one or two documents, that's not too bad, but sometimes I'm uploading four or more items, and it slows me down when I'm trying to get my work done. There's also some times that Entrata is extremely slow, and it takes a long time for it to load a new page or load a document you're trying to look at or generate.
Derrek
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 05/09/2024
Amazing but complex system.
Positive. But it does take a lot of work to set it up the way you like. Usually permissions to edit are hard to obtain or take days for someone to get the help from Entrata to help change and edit things the way we like. The honeymoon period is certainly over. We can hair it efficiently but there are definitely ways it could be improved.
Avantages
Streamlines workflow and has built in app and inspections. Being able to pull reports is amazing.
Inconvénients
I would like to be able to call residents from the app on iPhone and have my number be blocked or something. There are issues with the inspections and charges that we have some across. We also have issues with the make readies being available or posted correctly in the app. I also think resident inspector should be housed in a different place than the maintenance/ staff inspections.
Brianne
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
1,0
Publié le 06/06/2024
If You Want Zero Assistance and A Buggy System , Entrata is For You!
Absolutely terrible. I wouldn't recommend them to my worst enemy! Again, I have been doing this for 12 years and I have never seen such a useless system with such inept 'help' staff.
Avantages
Nothing is any better about this system than any other system you would get, rather it's far far worse than you could even imagine. I've been in Property management for over 12 years and I have never seen such a useless terrible buggy system in my life. Worse though is their complete lack of interest in helping the customer and the staff's overall cluelessness in the system, their inability to read your help ticket thoroughly so they keep asking the same question you have answered a hundred times and after all the back and forth over an issue that didn't exist a day before and you have done everything exactly as you always have, they just say to start from scratch. That's their 'help' every time. Also, even if you set the ticket to 'urgent' you won't get a response during working hours, it will be overnight, so even 'urgent' matters take days to come to that 'start over' response/'fix'.
Inconvénients
Nothing is any better about this system than any other system you would get, rather it's far far worse than you could even imagine. I've been in Property management for over 12 years and I have never seen such a useless terrible buggy system in my life. Worse though is their complete lack of interest in helping the customer and the staff's overall cluelessness in the system, their inability to read your help ticket thoroughly so they keep asking the same question you have answered a hundred times and after all the back and forth over an issue that didn't exist a day before and you have done everything exactly as you always have, they just say to start from scratch. That's their 'help' every time. Also, even if you set the ticket to 'urgent' you won't get a response during working hours, it will be overnight, so even 'urgent' matters take days to come to that 'start over' response/'fix'.
Mindy
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 10/09/2024
Solid product-Great team
We thoroughly enjoy our partnership with Entrata. I would not recommend another software for Multifamily housing management.
Avantages
I like the workflow from prospect interaction to post move-in activity. Once you get familiar with the dashboard, the prompts and reminders lighten the workload as well as all the automations. Entrata also offers mini products such as renters insurance and energy benchmarking allowing us to work out of the same software 98% of the time. Not mentioning the amazing customer service would be a travesty. From the call-center service staff to our CSM and migration team, we have experienced incredibly pleasant and helpful people ready to assist.
Inconvénients
Occasionally, the system will run slowly, which of course impacts our entire company’s productivity. There have been a few glitches with two factor authentication in the past, but nothing recently.
Utilisateur vérifié
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 10/09/2024
All in one property management software
Entrata is absolutely amazing! I have literally recommended it to anyone that has asked my input. I have worked with Yardi, OneSite, OnSite, and eSite. Entrata is by far the most superior leasing platform. With leasing, invoices, work orders, online payments, Entrata is truly a one-stop shop. I love Entrata and it will forever be my preferred platform.
Avantages
Ease of use. Simple navigation. Easy to read reports and a very clean dashboard look.
Inconvénients
I wish the make ready board was a little more simplified like everything else on Entrata.
Sally
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 05/09/2024
"Tabs Resolved"
They are human and also laughed with me! :)
Avantages
Walked through the steps with me when I had asked-to fix the issue-I'm not to savvy with computers-this was nice to have.
Inconvénients
At first staring Entrata, I felt it took long for someone to fix any issues but now it has been getting addressed and resolved right away or in a timely manner.
Elaine
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 24/05/2024
Best software for Residential leasing & accounting
Overall it's been great. I really like this software because it's made my job so much easier and my collections and communications have signifigantly improved.
Avantages
User friendly, compatability, excellent customer service, fantastic features and tools. Reporting that is easily customizable by the user. It's so much more flexible than our previous software and they are always striving to improve or create additional features specific to their customer needs. They are also super friendly and readily available by phone for support. I have never had to wait on hold. The CSR's are extremely knowlegable and professional. If it's an in depth issue, then the online tickets can take a while, but they always come through. Set up is a lot, but this is usually the case with any software transition. I will say that the transistion, although they always take some time and work, was the best I've experienced (and I've been through a LOT of them in my 30+ year carreer).
Inconvénients
Needing permissions to be turned on for every little thing if you are not an Admin can be annoying, but once it is set up it's rarely an issue.
Fidelia
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 30/05/2024
Entrata Review
Overall the experiance with entrata has been excellent. No, complains support is quick on reponding issue reported.
Avantages
Information is easy to pull, ledgers are self explain. I have used other softwares and Entrata has been the most easy to use and manage. Also, to teach a new hire is easy, videos are very helpfull too.
Inconvénients
Generating report it could be confusing. Also, merging to utility billing was confusing speacilly to explain prices.
Nick
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 10/09/2024
Thank God It's Not RealPage
Very user friendly. Excited to have a PMS that doesn't take 10 minutes to navigate to one page. The reports are thorough.
Avantages
Its organization. Everything flows very well. The learning process was easy enough to understand where everything is very quickly.
Inconvénients
How sensitive the system is. Every slight lease modification requires a signed document. I am aware this could be changed in admin settings. Also, it would be super helpful if renewal was not a 2-step process. Or if residents could do their own renewal and it would be completed and sent back to staff to countersign and approve.
Carrie
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 24/05/2024
Best PM software on the market
Excellent. I can always get help and answers immediately when needed
Avantages
Easy to set-up, customer service is amazing, affordable compare to other platforms.
Inconvénients
Set-up can be challenging as there are so many options.
Kaelan
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 28/02/2024
The Gold Standard for PM Software
Avantages
Entrata is an incredibly streamlined, user-friendly PM software website. Different features are well laid out and divided among different pages to allow for a clean user interface. Lease execution and tracking is incredibly easy with the implementation of a third-party API. Accounting features, from resident ledgers to rent tracking to yearly budgeting, are also powerful and easily customizable to anything you may want and/or need.
Inconvénients
The biggest flaw with Entrata is their proprietary training center. While there are many helpful videos available to get you acquainted with the software, it has been the shared experience of myself and my staff that the quizzes are not always very intuitive or follow important items within the training. Rather, many of the quizzes are confusingly worded and often result in them not being passed and having to retake them again.
Melanie
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 29/05/2024
Resident Communication
I'm a fan! I would be interested in seeing how the full package works with the accounting platform. But I also know how hard it is to get accounting groups to veer away from Yardi...
Avantages
If you are looking to track resident communication properly, this is the best platform. I am also a fan of the lead management setup. Entrata has the best resident demographics analysis report compared to Realpage and Yardi.
Inconvénients
The rent roll report could use some finessing and I do prefer most Yardi financial reports.
Cheree
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 24/05/2024
Entrata versus Other Software
Avantages
Entrata is very user friendly. Also, if you ever have issues, it is very easy to speak to customer support. They actually answer the phone.
Inconvénients
I have not found any cons since I started using Entrata.
Colson
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 05/09/2024
Entrata deserves 5-stars
Top pick for PM softwares from an owner/asset managers seat. Customer support has been great when I have needed it, and their product is highly functional.
Avantages
The quality & variety of reports available is great, I also like how customizable report formats are. Platform is relatively easy to navigate and has a lot of options.
Inconvénients
Fairly steep learning curve - report contents are not well explained so you have to do a lot of digging around initially to find what you need.
Christine
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 29/05/2024
Newer Entrata User
It took a bit to learn how to navigate the system, but overall, it performs well.
Avantages
Ability to keep track of rent, renewals, insurance and invoices.
Inconvénients
Sometimes it's hard to navigate the system.
Kelly
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 23/02/2024
You're gonna love it
Overall - love it. The Entrata team hosts regular webinars and calls for the system that are open to anyone, and are also available to help with tickets pretty quickly. It's rarely buggy for no reason - usually there is some other factor that makes sense, and it gets resolved quickly. I knew nothing when I started using Entrata, and through playing around with it in daily operations, I was able to learn a TON. Easy to find more and optimize, customize, and use the system to make the day easier.
Avantages
I love Entrata software, pretty much everything about it. It's easy to use, easy to adjust when errors occur, and super clear. It's easy to understand and navigate, and user friendly as well.
Inconvénients
Sometimes when asking for feedback, you'll essentially get spammed with requests. I don't super mind this because it happens maybe once a year for like a day, and then it resolves itself. But honestly, that's my only issue with it, which isn't bad at all and I am pretty okay with dealing with that haha.
Regina
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 24/05/2024
Easy to use
Avantages
Entrata is easy to use for property managers as well as their residents. Having the help feature comes in handy. Quick payment processing as well.
Inconvénients
Not being able to upload multiple documents at one time to the document tab or in an email.
Katie
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 23/02/2024
Beginner friendly
Avantages
If you are new to property management it is easy to use and helps to stay organized and on tract
Inconvénients
Our system syncs with Yardi so we have to wait overnight for some details to show in both programs. Our detailed ledgers only show in Yardi but we post the payments in Entrata
Heather
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 28/05/2024
Heather Arbor Properties
Entrata has been an easy learning curve for all
Avantages
Very easy to learn and implentation went well
Inconvénients
The training videos helped our teams grasp
Teresa
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 17/09/2024
Leasing consultant
I am new to the field and not the most tech savvy person. I found Entrata relatively easy to begin with and once I became more knowledgeable many of the aspects made sense to me, so continuing to learn was easy .
Avantages
It is very user friendly with many ways to do the same task, for all different type of learners
Inconvénients
I sometimes have trouble uploading certain documents
Jonnel
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 29/05/2024
Easy to use
Avantages
I like that Entrata is very user friendly!
Inconvénients
There is not really anything that I do not enjoy about Entrata.
Ridge
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 29/05/2024
Ridge's Review
Avantages
you can use it with your phone and ipad
Inconvénients
i like it all i have no complaints. The program is very useful
Shawanna
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 28/02/2024
Entrata is Awesome and Very Handy!
Avantages
I like how it organizes all information for resident accounts into one report.
Inconvénients
Sometimes I get confused when searching for a past resident.
Jerrilyn
- Secteur d'activité : Relations publiques et communications
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 07/06/2024
Makes Life and Work Easy
I think its a simple and amazing system.
Avantages
I can call and get help anytime something goes wrong, or I need help.
Inconvénients
I can not translate the lease into the language of the resident.
Gerardo
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 29/05/2024
Note to Entrata
Avantages
Really easy to set up. Really easy to teach and get thing done.
Inconvénients
Entrata 3rd party calls the wrong people when maintenance is been on call.
Catégories connexes
- Logiciels d'immobilier commercial
- Logiciels de transactions immobilières
- Logiciels de gestion locative
- Logiciels de comptabilité pour gestion des biens
- Logiciels de logements sociaux et HLM
- Logiciels de gestion d'appartements
- Logiciels de gestion des biens commerciaux
- Logiciels de gestion de parc de Mobil-home
- Applications de gestion immobilière
- Logiciels de gestion des biens (pour mobile)
