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Entrata - Prix
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- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Not Perfect, but Still a Great Software
Overall, my experience with Entrata has been a positive one. It's easy to use and is user-friendly. Even with the few things that I wish could change, it's been great as a whole.
Avantages
Overall the ease of use for Entrata is what I like most. When I first started, it didn't take long for me to get the hang of how Entrata works. The way everything is organized in the system as well is great and very user-friendly. The Entrata Help Center is very helpful, between the articles they have and customer support team they have.
Inconvénients
The part I like the least about Entrata is that when you're uploading documents or pictures, you can usually only upload one at a time. If it's just one or two documents, that's not too bad, but sometimes I'm uploading four or more items, and it slows me down when I'm trying to get my work done. There's also some times that Entrata is extremely slow, and it takes a long time for it to load a new page or load a document you're trying to look at or generate.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Entrata is user friendly, but still growing.
Very easy to work with. If a problem arises, the ticket team is there to help to the best of their ability and in an efficient timing.
Avantages
Very easy to use and intuitive. Corrections are very doable, and the Help desk data base is very useful for learning new processes on your own, or even requesting a meeting to clarify things.
Inconvénients
There is many quality of life items missing like consistent filtering options between different reports. There is not a place where we can put customer recommendations for the development or QA team. I have had a few technical issues that the ticket team could not be resolved beside just having our only admin person make a transaction or change, which did not resolve the initial issue of someone with the proper responsibilities being able to complete a task.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Entrata is difficult to use
I have been in property management for over 30 years and this is the worst software program that I have ever had to use.
Avantages
The ability to sent messages to the resients.
Inconvénients
This program was so difficult to navigate. Entrata made multiple changes which would not make the system any easier. Customer service was horrible
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Jackie Jackson- RPM
I love it, and it is very user-friendly.
Avantages
The simplicity and the fact that you can learn to navigate without much direction.
Inconvénients
I would like to see a Unit mix report offered. In addition, it would be nice to see a quick snapshot of the community's performance. An example would be the occupancy, leased, trend, and trend added to the availability portion. Also, a financial box with delinquency and GPR-to-date collections would be awesome.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Regional Property Manager
I have used Entrata since 2016 minus two years. I love the product over any other that I have used.
Avantages
The user friendly aspect of the platform and the amount of reporting available.
Inconvénients
It times out too quickly at times, and some of the reports do not make sense.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Great Product
I really like Entrata. It is user friendly, and it was easy to learn. I have not experienced very many issues but when I do the support team is really helpful and responds quickly. Overall, it is a great product!
Avantages
I like the ease of use for most everything. Entrata is user friendly.
Inconvénients
The transfers have caused some concerns as it was not working properly.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Best Apartment Management Platform Available
I love Entrata. It is a make or break point in regards to accepting a position as to whether or not they are using the platform. We are a 100% paperless office because of it.
Avantages
Entrata is very intuitive. I've used the main three property management software platforms available and Entrata is by far the best in regards to ease of use, options, and integration.
Inconvénients
The ability to create your own reports could use a little tweaking. It is not as easy to manage as the other parts of the program.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Entrata is great software for the maintenance side of management.
I have been using it for about a year now, and so far everything is great. It boots up fast and the interface of the program is easy to use and understand.
Avantages
I like the way the App is set up, I don't have to constantly log into it with my password each time i open it and it runs way smoother then the other companies Apps.
Inconvénients
There isn't a way to search people up in the App, I have to use the computer to look up someone's phone number for example. also, I wish that all of the history of the apartments' work orders transferred over to Entrata from the other programs we used before.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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A Great Property Management Software
An overall positive experience. I find it to be user friendly and easy to navigate.
Avantages
It is easy to use, and makes it so that you only have to use Entrata to accomplish all of your many goals within property management.
Inconvénients
I cannot think of a dislike with Entrata. I have really only had a positive experience.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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You Won't Regret Switching
It has been a great switch from our company. The customer service is top-notch.
Avantages
I like the ease of use of Entrata and time savings
Inconvénients
That it doesn't work well to do accounting for our management company (accounting for the properties work fine)
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Amazing but complex system.
Positive. But it does take a lot of work to set it up the way you like. Usually permissions to edit are hard to obtain or take days for someone to get the help from Entrata to help change and edit things the way we like. The honeymoon period is certainly over. We can hair it efficiently but there are definitely ways it could be improved.
Avantages
Streamlines workflow and has built in app and inspections. Being able to pull reports is amazing.
Inconvénients
I would like to be able to call residents from the app on iPhone and have my number be blocked or something. There are issues with the inspections and charges that we have some across. We also have issues with the make readies being available or posted correctly in the app. I also think resident inspector should be housed in a different place than the maintenance/ staff inspections.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Best software for Residential leasing & accounting
Overall it's been great. I really like this software because it's made my job so much easier and my collections and communications have signifigantly improved.
Avantages
User friendly, compatability, excellent customer service, fantastic features and tools. Reporting that is easily customizable by the user. It's so much more flexible than our previous software and they are always striving to improve or create additional features specific to their customer needs. They are also super friendly and readily available by phone for support. I have never had to wait on hold. The CSR's are extremely knowlegable and professional. If it's an in depth issue, then the online tickets can take a while, but they always come through. Set up is a lot, but this is usually the case with any software transition. I will say that the transistion, although they always take some time and work, was the best I've experienced (and I've been through a LOT of them in my 30+ year carreer).
Inconvénients
Needing permissions to be turned on for every little thing if you are not an Admin can be annoying, but once it is set up it's rarely an issue.
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Entrata Review
Overall the experiance with entrata has been excellent. No, complains support is quick on reponding issue reported.
Avantages
Information is easy to pull, ledgers are self explain. I have used other softwares and Entrata has been the most easy to use and manage. Also, to teach a new hire is easy, videos are very helpfull too.
Inconvénients
Generating report it could be confusing. Also, merging to utility billing was confusing speacilly to explain prices.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Best PM software on the market
Excellent. I can always get help and answers immediately when needed
Avantages
Easy to set-up, customer service is amazing, affordable compare to other platforms.
Inconvénients
Set-up can be challenging as there are so many options.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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We love Entrata
Wonderful! 10/10 would recommend to anyone in the Multifamily industry.
Avantages
We love the ease of use and that we can use Entrata instead of all different platforms.
Inconvénients
It tends to be a bit buggy after a standard update to the system.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Excellent PM software
Great and easy to use, user friendly. I had no training with Entrata and used Yardi previously. I figured everything out by myself.
Avantages
User friendly, easy to manuever with little to no training
Inconvénients
Criminal/credit background screening delays.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Entrata Review
I really love entrata! It took a minute to get used to but I love it!
Avantages
How easy it is to use and reporting made simple as well
Inconvénients
How many different ways you can find something. Keep it simple
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Great for Multi Family - Missing the Mark a Bit on Commercial
Mostly favorable! It's a great platform with a few bugs to work out, just like any other property management program.
Avantages
Easy menus, intuitive use. Wide variety of reporting features.
Inconvénients
The commercial property platform contains too many features that are related to multi family only and work-arounds are required.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Entrata is Great!
The software is undergoing continuous development, and we anticipate the introduction of additional features to further enhance our operational efficiency across the platform.
Avantages
If your team is seeking software that enhances efficiency and provides ample space and time to engage with prospects and residents, this platform stands out as the most effective I have encountered. Additionally, the support offered for setup, integrations, and inquiries is exceptional, delivering comprehensive assistance as needed.
Inconvénients
The response times for placing a ticket with Entrata's Support Team are currently slow. However, once communicated, the quality of work is commendable. We kindly request more clarification and regular updates in cases of delays to ensure transparency with our teams.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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All in One for procurement and financial (Entrata)
Overall, Entrata receives high marks for its comprehensive functionality, ease of use, and strong customer support. It is well-regarded as an all-in-one solution that helps property managers enhance operational efficiency, improve resident satisfaction, and gain valuable insights through advanced reporting and analytics. These strengths make Entrata a preferred choice for many property management professionals.
Avantages
Users appreciate that Entrata covers all aspects of property management, from leasing and accounting to maintenance and marketing. This integration helps streamline operations and reduce the need for multiple software solutions. Entrata offers comprehensive training resources, including webinars and documentation, which help users maximize the platform’s capabilities.
Inconvénients
There are reports of the software being slow at times, particularly during peak usage periods. Slow performance can hinder productivity and impact user satisfaction.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Overall Recommend
Mostly good. We'd like to evaluate all that we have available to us as it's been a while since we onboarded, and much has been added since then.
Avantages
User Experience & Versatile Functionality.
Inconvénients
No Investor Management Software and many ticket erquests aren't fully resolved.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Entrata Experience
There is some glitching every once in a while that needs some work.
Avantages
It is very user friendly. I like having "to-do lists" to complete. Helps me feel productive.
Inconvénients
It glitches sometimes between applications and I'll have to refresh the whole page.
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Entrata is pretty ok in my book
Pretty good experience all in all and definitely don’t mind using it
Avantages
I like that I can jump into the app. See what my residence need maintenance wise, or I can jump in the app and make work orders for them.
Inconvénients
I don’t like how clunky the app is. Takes forever to post pictures to the app and if you have bad WiFi service it’s goin to be a slow go.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Leasing Consultant
I am using over four years and reliable for the apartment.
Avantages
Super First and I can search in a search box on the top, whatever I want in the database within a second.
Inconvénients
The Data is Very Clear in the application tab by tab.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Entrata review
Avantages
the workflow is much smoother and faster than the previous company we used
Inconvénients
if there is ever an issue, it is usually resolved over email, i prefer a phone call
Catégories connexes
- Logiciels d'immobilier commercial
- Logiciels de transactions immobilières
- Logiciels de gestion locative
- Logiciels de comptabilité pour gestion des biens
- Logiciels de logements sociaux et HLM
- Logiciels de gestion d'appartements
- Logiciels de gestion des biens commerciaux
- Logiciels de gestion de parc de Mobil-home
- Applications de gestion immobilière
- Logiciels de gestion des biens (pour mobile)