En savoir plus sur Entrata

Entrata est une solution cloud de gestion immobilière qui prend en charge la comptabilité immobilière, la gestion des installations et la gestion des résidents. La solution comprend les fonctionnalités suivantes : création de factures, gestion des fournisseurs, rapprochement bancaire, gestion des leads, transactions interentreprises et gestion des ordres de travail. Elle fournit également des API (Application Programming Interface) ouvertes pour les intégrations à des solutions tierces. Entrata permet aux comptables d'effectuer des ajustements ou des paiements en temps réel, ainsi que de créer des déclarations de revenus et des bilans à l'aide des données actuelles. Les gestionnaires immobiliers peuvent également créer de nouveaux budgets, attribuer des éléments spécifiques à des portefeuilles ou dupliquer des budgets pour les envoyer par e-mail ou les télécharger. La solution permet également aux agents de location d'effectuer le suivi des unités locatives, d'envoyer des factures aux résidents, d'évaluer les pénalités de retard et de collecter les loyers. Les utilisateurs peuvent stocker des documents, chercher des documents pertinents et exporter des documents dans le système. Entrata permet également aux utilisateurs de créer des ordres de travail et de suivre leur progression sur appareil mobile. L'assistance est fournie par téléphone et par e-mail.
Entrata Logiciel - 1
Entrata Logiciel - 2
Entrata Logiciel - 3
Entrata Logiciel - 4
Entrata Logiciel - 5
Vidéo de Entrata
Entrata Logiciel - 1 - aperçu
Entrata Logiciel - 2 - aperçu
Entrata Logiciel - 3 - aperçu
Entrata Logiciel - 4 - aperçu
Entrata Logiciel - 5 - aperçu

Entrata - Prix

Entrata n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

À partir de :
Non fourni par l'éditeur Afficher plus d'informations
Version gratuite :
Non
Version d'essai gratuite :
Non

Produits similaires à Entrata

NetSuite

4,2 (1723 avis)
Avec un système intégré qui inclut l'ERP, la finance, le commerce, la gestion des stocks, les RH, la PSA, la gestion de...

QuickBooks Online

4,3 (7992 avis)
QuickBooks Online est une solution de comptabilité basée sur le web qui s'adresse aux comptables indépendants et aux...

Buildium

4,5 (2122 avis)
Buildium est un logiciel cloud de gestion immobilière qui permet aux gestionnaires de propriétés résidentielles et...

Yardi Voyager

4,2 (246 avis)
Yardi Voyager est une plateforme cloud de gestion et de comptabilité immobilière destinée aux entités résidentielles et...

roomMaster

4,3 (119 avis)
roomMaster by InnQuest est une solution cloud de gestion immobilière destinée aux hôtels de toutes tailles, y compris...

Parcourir les avis sur Entrata

395 avis sur 395
Classer par :
Mary
Mary Afficher plus d'informations
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 29/05/2024

Not Perfect, but Still a Great Software

Overall, my experience with Entrata has been a positive one. It's easy to use and is user-friendly. Even with the few things that I wish could change, it's been great as a whole.

Avantages

Overall the ease of use for Entrata is what I like most. When I first started, it didn't take long for me to get the hang of how Entrata works. The way everything is organized in the system as well is great and very user-friendly. The Entrata Help Center is very helpful, between the articles they have and customer support team they have.

Inconvénients

The part I like the least about Entrata is that when you're uploading documents or pictures, you can usually only upload one at a time. If it's just one or two documents, that's not too bad, but sometimes I'm uploading four or more items, and it slows me down when I'm trying to get my work done. There's also some times that Entrata is extremely slow, and it takes a long time for it to load a new page or load a document you're trying to look at or generate.

Clemente
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 13/02/2025

Entrata is user friendly, but still growing.

Very easy to work with. If a problem arises, the ticket team is there to help to the best of their ability and in an efficient timing.

Avantages

Very easy to use and intuitive. Corrections are very doable, and the Help desk data base is very useful for learning new processes on your own, or even requesting a meeting to clarify things.

Inconvénients

There is many quality of life items missing like consistent filtering options between different reports. There is not a place where we can put customer recommendations for the development or QA team. I have had a few technical issues that the ticket team could not be resolved beside just having our only admin person make a transaction or change, which did not resolve the initial issue of someone with the proper responsibilities being able to complete a task.

Marilyn
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
1
Simplicité
1
Support client
1

2
Publié le 17/03/2025

Entrata is difficult to use

I have been in property management for over 30 years and this is the worst software program that I have ever had to use.

Avantages

The ability to sent messages to the resients.

Inconvénients

This program was so difficult to navigate. Entrata made multiple changes which would not make the system any easier. Customer service was horrible

Jackie
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/02/2025

Jackie Jackson- RPM

I love it, and it is very user-friendly.

Avantages

The simplicity and the fact that you can learn to navigate without much direction.

Inconvénients

I would like to see a Unit mix report offered. In addition, it would be nice to see a quick snapshot of the community's performance. An example would be the occupancy, leased, trend, and trend added to the availability portion. Also, a financial box with delinquency and GPR-to-date collections would be awesome.

Ken
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/02/2025

Regional Property Manager

I have used Entrata since 2016 minus two years. I love the product over any other that I have used.

Avantages

The user friendly aspect of the platform and the amount of reporting available.

Inconvénients

It times out too quickly at times, and some of the reports do not make sense.

Sharon
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/02/2025

Great Product

I really like Entrata. It is user friendly, and it was easy to learn. I have not experienced very many issues but when I do the support team is really helpful and responds quickly. Overall, it is a great product!

Avantages

I like the ease of use for most everything. Entrata is user friendly.

Inconvénients

The transfers have caused some concerns as it was not working properly.

Jason
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 10/02/2025

Best Apartment Management Platform Available

I love Entrata. It is a make or break point in regards to accepting a position as to whether or not they are using the platform. We are a 100% paperless office because of it.

Avantages

Entrata is very intuitive. I've used the main three property management software platforms available and Entrata is by far the best in regards to ease of use, options, and integration.

Inconvénients

The ability to create your own reports could use a little tweaking. It is not as easy to manage as the other parts of the program.

Timofey
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 04/02/2025

Entrata is great software for the maintenance side of management.

I have been using it for about a year now, and so far everything is great. It boots up fast and the interface of the program is easy to use and understand.

Avantages

I like the way the App is set up, I don't have to constantly log into it with my password each time i open it and it runs way smoother then the other companies Apps.

Inconvénients

There isn't a way to search people up in the App, I have to use the computer to look up someone's phone number for example. also, I wish that all of the history of the apartments' work orders transferred over to Entrata from the other programs we used before.

Jeremy
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/02/2025

A Great Property Management Software

An overall positive experience. I find it to be user friendly and easy to navigate.

Avantages

It is easy to use, and makes it so that you only have to use Entrata to accomplish all of your many goals within property management.

Inconvénients

I cannot think of a dislike with Entrata. I have really only had a positive experience.

Luke
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/02/2025

You Won't Regret Switching

It has been a great switch from our company. The customer service is top-notch.

Avantages

I like the ease of use of Entrata and time savings

Inconvénients

That it doesn't work well to do accounting for our management company (accounting for the properties work fine)

Derrek
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
3

5
Publié le 05/09/2024

Amazing but complex system.

Positive. But it does take a lot of work to set it up the way you like. Usually permissions to edit are hard to obtain or take days for someone to get the help from Entrata to help change and edit things the way we like. The honeymoon period is certainly over. We can hair it efficiently but there are definitely ways it could be improved.

Avantages

Streamlines workflow and has built in app and inspections. Being able to pull reports is amazing.

Inconvénients

I would like to be able to call residents from the app on iPhone and have my number be blocked or something. There are issues with the inspections and charges that we have some across. We also have issues with the make readies being available or posted correctly in the app. I also think resident inspector should be housed in a different place than the maintenance/ staff inspections.

Elaine
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 24/05/2024

Best software for Residential leasing & accounting

Overall it's been great. I really like this software because it's made my job so much easier and my collections and communications have signifigantly improved.

Avantages

User friendly, compatability, excellent customer service, fantastic features and tools. Reporting that is easily customizable by the user. It's so much more flexible than our previous software and they are always striving to improve or create additional features specific to their customer needs. They are also super friendly and readily available by phone for support. I have never had to wait on hold. The CSR's are extremely knowlegable and professional. If it's an in depth issue, then the online tickets can take a while, but they always come through. Set up is a lot, but this is usually the case with any software transition. I will say that the transistion, although they always take some time and work, was the best I've experienced (and I've been through a LOT of them in my 30+ year carreer).

Inconvénients

Needing permissions to be turned on for every little thing if you are not an Admin can be annoying, but once it is set up it's rarely an issue.

Fidelia
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 30/05/2024

Entrata Review

Overall the experiance with entrata has been excellent. No, complains support is quick on reponding issue reported.

Avantages

Information is easy to pull, ledgers are self explain. I have used other softwares and Entrata has been the most easy to use and manage. Also, to teach a new hire is easy, videos are very helpfull too.

Inconvénients

Generating report it could be confusing. Also, merging to utility billing was confusing speacilly to explain prices.

Carrie
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/05/2024

Best PM software on the market

Excellent. I can always get help and answers immediately when needed

Avantages

Easy to set-up, customer service is amazing, affordable compare to other platforms.

Inconvénients

Set-up can be challenging as there are so many options.

Kristina
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/05/2024

We love Entrata

Wonderful! 10/10 would recommend to anyone in the Multifamily industry.

Avantages

We love the ease of use and that we can use Entrata instead of all different platforms.

Inconvénients

It tends to be a bit buggy after a standard update to the system.

Jessica
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/09/2024

Excellent PM software

Great and easy to use, user friendly. I had no training with Entrata and used Yardi previously. I figured everything out by myself.

Avantages

User friendly, easy to manuever with little to no training

Inconvénients

Criminal/credit background screening delays.

Rachel
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/05/2024

Entrata Review

I really love entrata! It took a minute to get used to but I love it!

Avantages

How easy it is to use and reporting made simple as well

Inconvénients

How many different ways you can find something. Keep it simple

Jen
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 05/09/2024

Great for Multi Family - Missing the Mark a Bit on Commercial

Mostly favorable! It's a great platform with a few bugs to work out, just like any other property management program.

Avantages

Easy menus, intuitive use. Wide variety of reporting features.

Inconvénients

The commercial property platform contains too many features that are related to multi family only and work-arounds are required.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 24/05/2024

Entrata is Great!

The software is undergoing continuous development, and we anticipate the introduction of additional features to further enhance our operational efficiency across the platform.

Avantages

If your team is seeking software that enhances efficiency and provides ample space and time to engage with prospects and residents, this platform stands out as the most effective I have encountered. Additionally, the support offered for setup, integrations, and inquiries is exceptional, delivering comprehensive assistance as needed.

Inconvénients

The response times for placing a ticket with Entrata's Support Team are currently slow. However, once communicated, the quality of work is commendable. We kindly request more clarification and regular updates in cases of delays to ensure transparency with our teams.

uma maheshwar
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/05/2024

All in One for procurement and financial (Entrata)

Overall, Entrata receives high marks for its comprehensive functionality, ease of use, and strong customer support. It is well-regarded as an all-in-one solution that helps property managers enhance operational efficiency, improve resident satisfaction, and gain valuable insights through advanced reporting and analytics. These strengths make Entrata a preferred choice for many property management professionals.

Avantages

Users appreciate that Entrata covers all aspects of property management, from leasing and accounting to maintenance and marketing. This integration helps streamline operations and reduce the need for multiple software solutions. Entrata offers comprehensive training resources, including webinars and documentation, which help users maximize the platform’s capabilities.

Inconvénients

There are reports of the software being slow at times, particularly during peak usage periods. Slow performance can hinder productivity and impact user satisfaction.

Jacqueline
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
3

5
Publié le 05/09/2024

Overall Recommend

Mostly good. We'd like to evaluate all that we have available to us as it's been a while since we onboarded, and much has been added since then.

Avantages

User Experience & Versatile Functionality.

Inconvénients

No Investor Management Software and many ticket erquests aren't fully resolved.

Emily
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 05/09/2024

Entrata Experience

There is some glitching every once in a while that needs some work.

Avantages

It is very user friendly. I like having "to-do lists" to complete. Helps me feel productive.

Inconvénients

It glitches sometimes between applications and I'll have to refresh the whole page.

Jonathon
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
5

4
Publié le 03/06/2024

Entrata is pretty ok in my book

Pretty good experience all in all and definitely don’t mind using it

Avantages

I like that I can jump into the app. See what my residence need maintenance wise, or I can jump in the app and make work orders for them.

Inconvénients

I don’t like how clunky the app is. Takes forever to post pictures to the app and if you have bad WiFi service it’s goin to be a slow go.

Soe Moe
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/09/2024

Leasing Consultant

I am using over four years and reliable for the apartment.

Avantages

Super First and I can search in a search box on the top, whatever I want in the database within a second.

Inconvénients

The Data is Very Clear in the application tab by tab.

Dov
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/09/2024

Entrata review

Avantages

the workflow is much smoother and faster than the previous company we used

Inconvénients

if there is ever an issue, it is usually resolved over email, i prefer a phone call

395 avis

Catégories connexes