Yooz

Avantages

la démo est excellente
la commerciale profesionnelle

Inconvénients

le support et nul
c'est ma 2ème tentative d'utiliser YOOZ
et à chaque fois, cela "plante" au niveau du service après vente

je ne conseille pas cet outil non pas par ses fonctionnalités mais par la fonction support et SAV : pas efficace et pas réactif. Tout se passe par messagerie (mail ou chat).
Si on vous met une réunion TEAMS, on ne vous appelle même pas si l'on voit que vous n'êtes pas connecté car la mise en place de l'API devait se faire via une réunion TEAMS

Avantages

Gestion électronique des factures facilitées

Inconvénients

Interface difficile à prendre en main. Recherches compliquées

Avantages

Logiciel facile d’utilisation, prends en compte toutes les données sur nos factures afin de facilité pour les prochaines.

Inconvénients

Parfois il prends en compte les mauavaises informations ce qui peut entraîner des erreurs de saisies de factures.

Avantages

Logiciel assez simple d'utilisation
La connection à travers un raccourci web est très perfectible

Inconvénients

Il manque un peu de personnalisation et pas d'option pour d'autres activités. Avec ma connaissance d'aujourd'hui je m'orienterai vers d'autres acteurs type Spendesk qui offre d'autres services (gestion note de frais, carte virtuelle, etc.) et permettent de consolider différents providers (et potentiellement les coûts liés) .

Avantages

La mise en place a été rapide.
L'accès en mode SAAS permet une connexion de n'importe quel lieu et à tout moment !
Tous les interlocuteurs de la chaine d'achat peuvent s'approprier ce logiciel. L'historique ne se perd pas.
Le service comptable a gagné 5 jours de travaux "à faible valeur ajoutée" et économisé 40 Kg de papier dès la première année.

Inconvénients

Les extractions ne sont plus aussi simples avec la nouvelle version.
L'ergonomie n'est plus aussi intuitive.
YOOZ est victime de son succès, l'assistance n'est plus aussi disponible.

Avantages

La facilité d'utilisation du produit est un réél atout.

Inconvénients

Le manque de flexibilité et d'ergonomie dans les statistiques et indicateurs de suivis
Pas toujours évident à faire s'adapter avec les contraintes de l'entreprise et de ses autres logiciels comptables

Avantages

Propose de simplifier la transmission des pièces comptables

Inconvénients

Les pièces sont mal lues, on perd un temps fou à repasser dessus.

Avantages

Ease of use. Ease of implementation. Training excellent. Good customer support. Mobile app. Ease of delegations for employees on vacation.

Inconvénients

Dashboard cannot be customized. Limited metric data. No data on comparable companies in size, industry, or spend.

Avantages

The ease of processing the purchase invoices at the end. the fact that it caters for both PO and non PO invoices (as not all invoices need POs) the reporting functions (using search bar too to look up documents) The ease of seeing your tasks in your section. Yooz breaks down invoice processing and Purchasing processing.

Inconvénients

Some of our functions still don't work - we implemented a 'Split' functionality but when we made some changes it stopped working. Its still not working however the support team are looking into it with the development team.

Alternatives envisagées 

Pourquoi choisir Yooz 

Pourquoi passer à Yooz

Avantages

Easy to use and to upload documents. Good view of what is outstanding and at what payment stage they're at

Inconvénients

Cannot see a history of what has been paid and when. You can see what documents have been uploaded, but cannot access old requests to check what has been paid

Avantages

I like Yooz because they matched the pricing of our old AP software while offering additional features that integrate with our new Microsoft Dynamics Business Central 365. This accounting software is not easy to use or integrate with, but [sensitive content hidden] were incredible in tailoring our Yooz account to seamlessly sync with Business Central so that everything flows beautifully.

Inconvénients

As new upgrades are released, they sometimes disrupt our integrations with Microsoft accounting software. Each time errors arise, I have to reach out to the team, and while they resolve the issues promptly, I wish these errors didn't occur in the first place.

Avantages

Simple UI.
Customizable to your chosen ERP setup.
good customer service and support

Inconvénients

No Major Cons.
usual teething issues like any implementation but nothing unexpected.

Alternatives envisagées 

Pourquoi passer à Yooz

Avantages

Yooz allows you to include several dimensions when raising a purchase request which means it easily maps to the existing dimensions within our finance system.

Inconvénients

I feel the reporting functionality within Yooz is limited and could be enhanced. A detailed dashboard style report would be useful.

Avantages

I can find the original PDF invoice directly in yooz

Inconvénients

I work with different kinds of invoices, its ok that yooz do not recognize all details, but my expectations are that when I book another similar invoice, to recognize automatically all details

Avantages

User friendly. Easy interface. System doesnt crash

Inconvénients

Would be hard to say. Have been using it for a number of years and no issues

Avantages

Yooz has reduced the time in processing invoices which is always beneficial. I like that it also files the invoices again cutting down the time. there workflow parameters are also very useful as you can set vendors to automatically go to one user. second validations are also a great feature.

Inconvénients

Sometime Yooz will read the wrong information and even thought you change the info it is reading, it will still read the same incorrect info on the next invoice

Avantages

The simplicity and ease of use. Such a slick experience for the Yoozer!

Inconvénients

Nothing, I'm very happy with it overall.

Avantages

I like that it is automated so that makes processing invoices way faster than normal. And it is one of the safest clouds to use.

Inconvénients

The AI technology is new and I'm not familiar with but I'm sure it'll improve with time.

Avantages

it is great working with Yooz, very useful and timesaver.

Inconvénients

quite a few times, the application keeps buffering.

Avantages

Simple to upload documents, mainly click boxes

Inconvénients

Cannot see any history for other users, only your own

Avantages

Yooz is very well designed for its users, it is easy to use with a friendly and attractive interface. It also has several features that solve most of our problems.

Inconvénients

At first I encountered some problems but with time it was resolved

Avantages

My experience on the site was very wonderful and very useful as I did not have to go out and pay bills with YOOZ I was paying from home and also my personal information is always safe

Inconvénients

It's wonderful, easy and unique. Everything is perfect. There's nothing I didn't like about YOOZ.

Avantages

Automation and the AI functionality. How we are able to export files and upload them into our Accounting system. It took away all the manual input and paper invoices.

Inconvénients

The export you can not sort by document date

Avantages

Customer support is great. The implementation process was easy and the staff was very accomodating. We had many issues during our implementation and they were patient and quick with changes. They offered options for ways to organize and set things up. It is most likely not the best AP automation software but the price point was great and did the trick for us. We have a very difficult ERP system to work with and they managed to integrate it very well. They also brought in a customer that used our same accounting software to explain to us how they integrated the program and went out of their way to make sure that we knew what we were getting. Whenever there was any issue, they called in someone to help right away.

Inconvénients

Not always user intuitive but once you get the hang of the program, it is easy. In the beginning of the implementation, we were moved from person to person but once we settled in, it worked well.

Avantages

It's user friendly for entry and approvers. For someone who isn't very IT smart, having to do the background things is difficult. We were a 'paper only' company moving towards electronic...it's been a hard process.

Inconvénients

Easier workflow - I find that is the hardest to work on.

Alternatives envisagées 

Pourquoi choisir Yooz 

Pourquoi passer à Yooz