appointlet

Avantages

As an account specialist, people often want to call to discuss billing, which means the phone can ring unpredictably preventing me from completing my work. With Appointlet, that has changed. Now, if someone wants to have a conversation with me they can schedule it through my Appointlet link, meaning my calendar stays protected. Appointlet also lets you set up different links for different types and duration of calls, giving me more control over my bandwidth. But perhaps the coolest thing is pooled availability- meaning that anyone on my team offering the same type of call can chip in and grab appointments as needed. Oh, and everything gets copies to my Google calendar. I couldn't be happier. :-)

Inconvénients

Only that the phone number or zoom room used to book the appointment isn't always copied into my Google calendar, so I have to go back into Appointlet to find the contact information.

Avantages

The flexibility to alter the application to suit my needs and circumstances. Before, when I wanted to set up an appointment with a client, I would list three options in my email. Some clients wouldn't respond for a few days and by the time they did, that appointment slot was gone. This program has eliminated that issue and the bottom line is that it has made appointment setting with my clients exponentially easier.

Inconvénients

There is a very slight learning curve, but I had most of it down after playing with the program for about 15-20 minutes. And I figure if I can do it, a monkey can do it.

Alternatives envisagées 

Pourquoi passer à appointlet

Avantages

The team that created this software is super responsive and great to work with. They have a great idea and this is a fantastic scheduling tool.

Inconvénients

It doesn't have a enough features. There are other options that cost the same or less and have more integrations and more features.

Avantages

Support chat is super helpful!
Face is similar to Calendly.
Very user friendly.
Able to schedule a meeting off multiple calendars.
Easy to setup meetings in less than one minute!
Calendar updates to different timezones with option to add to calendar.
Calendar and email notifications automatically.

Inconvénients

Been using the beta side with a few small hiccups but they got fixed quickly when I brought it to their attention.

Alternatives envisagées 

Pourquoi choisir appointlet 

Logiciel antérieur 

Pourquoi passer à appointlet

Avantages

Easy to get started, reasonable out of the box defaults, google calendar integration, works seamlessly (I don't have to think about it).

Inconvénients

It could look a little better--the design is fairly basic.

Avantages

It is easy to use and links right to Outlook so your appointments are organized with your other meetings. The customer service is great and it is very affordable.

Inconvénients

There are some functions we would use, but we have done fine without them.

Avantages

Ease of use, customization, friendly customer service, and reasonable pricing.

Inconvénients

It would be extremely helpful if there was a direct link to my CRM. Currently, the use of Zapier is a workaround of sorts so it's not impossible.

Avantages

The free version offers features that others charge for. However, what they do charge for brings with it some unique features that would require serious configuration on other solutions (multi-room, team members)

Inconvénients

Setting up event types and groups can be confusing for those inclined to "skip the manual"; reading the documentation, while extremely helpful, can be required.

Avantages

I can easily share my availability, and clients can book times that work for them, like when a client booked a consultation without any back-and-forth emails.

Inconvénients

I couldn't fully tailor the booking page to match my brand’s look and feel, which was a bit disappointing.

Avantages

Really easy to use and clean system for getting a basic appointment scheduling.

Inconvénients

For the price, there are far more customizable features with other similar softwares.

Avantages

Easy booking for me and my clients! Cancellation, rescheduling also easy. Also very good customer service

Inconvénients

The only thing is I would like the time to display in my calendar in digits up front , not just the information populating my calendar at the right time. So I would know at a glance the exact time of the appointment. Example: "9am One hour session" . At the moment, the time is listed in the information but farther down in the info in my calendar.

Avantages

Appointlet scales extremely well to the needs and skills of organizations of all kinds. Need a basic online appointment system on your website? You can build that in a half hour with Appointlet with near-zero technical knowledge. Need a robust scheduling solution that plays nicely with your CRM and transactional email platform? You can build that with Appointlet, too (albeit not in a half hour, unfortunately!)

It's very easy to manage multiple staff members and multiple kinds of services through Appointlet as well.

The customer service is A+++. I am a non-technical user with a challenging/complex use case for this tool. Appointlet's staff consistently goes above and beyond to help me, even though we are only a one-user account. The technical knowledge of their support team is substantially better than average -- I never have

Inconvénients

The customization and formatting options for customer-facing emails and forms generated by Appointlet are somewhat lacking. This is fine for our purposes -- we had Appointlet disable all customer-facing emails and are using our own transactional email software for this (the Zapier functionality is quite robust!). Some CSS editing would be great. If you're an organization with a strict brand guide for fonts/color palette/etc., Appointlet (at the time of writing) won't be able to meet that need.

The lack of a "pay-what-you-want" feature in the payment processing is a bummer, especially for non-profits or other organizations that are using Appointlet to schedule for free services, but wouldn't mind a few bucks. We get around this with a PayPal link in our confirmation emails, but having this baked into our Appointlet webform would have been great.

A Facebook integration would be *amazing*.

Alternatives envisagées 

Avantages

Columbia Virtual Campus (CVC), a Columbia student organization, raised money for the BLM movement through a fundraiser in which 1-on-1 virtual tutoring and mentorship sessions were offered in exchange for a donation to an organization supporting the Black community. However, we needed a way to rapidly register tutors, schedule their appointments, and keep in touch with both tutors and a high volume of students. Because of the widespread interest in our program and limited resources, we couldn’t do all of this manually. With the help of Appointlet, we were able to set up our entire program and begin signing up tutors in a matter of days.
Appointlet Premium’s features enabled us to register and manage 80+ mentors for the duration of our fundraiser. The platform streamlined and automated the mentorship program even further, as it automatically generated unique Zoom and Google Meet links for every mentorship session that was booked. Appointlet Premium was also essential in managing communications - its customizable booking confirmation feature automatically sent personalized booking confirmation emails and booking reminder emails to both mentors and students. Appointlet integration with Zapier automated much of our process and, as a result, we weren’t bogged down with menial, time-consuming tasks. We could now focus on raising awareness, outreach, and providing the best experience possible for our users. Ultimately, CVC was able to raise more than $1100!

Inconvénients

None! We had a very positive experience.

Avantages

how easy it is for clients to use it when they find me online. I've had lots of bookings where people loved being able to set up an appointment on the fly.

Inconvénients

it would be nice to have a phone app for in office appointments that uploaded to appointlet

Avantages

Very easy to use, has all the features you could want with a booking tool. The ability for your bookers to 'reschedule' and 'cancel' is great. You can add meeting buffers, customised messages, meeting confirmation processes, accept payment for bookings and more. It just has tonnes of features!

Inconvénients

I wish you could delve into the CSS of the booking pages. It would be great to brand up our booking page a little more yellow like our brand, but not a big issue. It gets the job done still, and that's what we wanted it for.

Avantages

I have used Appointlet for 2+ years and it's been a game changer! Easy to use and worth every penny - has made my days better structured, more efficient and increased sales by 20%! Do yourself a favor and start using Appointlet!

Inconvénients

I cannot think of any cons at the moment.

Avantages

The software has helped me to allocate my time more efficiently.It is easy to use and customize to personal liking.The app syncs with my calendar and is able to pick up when i am available for meetings / appointments.

Inconvénients

Sometimes the appointment confirmations go to spam and my clients are not able to take note of the scheduled appointments.

Avantages

Amazing Customer Support & Help Documents, Ease of use, Intuitiveness.

Inconvénients

It connects with your Google calendar, so making sure that the available and taken spots are up to date on the calendar is important.