Personio

Avantages

The software is very intuitive, has a very attractive design and makes it fun to use it. The service ist outstanding - from the first contact with Personio all staff was super attentive, pro-active and solved all problems within hours. The implementation process was quick and easy (thank you representative!), great online tutorials are available.

Inconvénients

I am missing a mobile app (in development). In some aspects the software is perfectly designed for a designated HR manager - message configuration options should be optimised for small start-ups with multi-functional staff - but nothing that could not be "solved" with a bit of trickyness ;).

Avantages

Friendly customer support, but this doesn't apply to the actual software at all. I wouldn't expect to need to ask support for help with the things I need an HR system for :D

Inconvénients

Seems to be full of bugs with bumpy workflows. I would expect this to be simple to use with very streamlined workflows - this is not the case.

Avantages

it has the basic requirements that work well
good rights management

Inconvénients

only basic requirements when it comes to Onboarding and Reports (can't name these analytics)
for this price would like to see much more

Avantages

Sehr flexibel und intuitiv in der Handhabung

Inconvénients

Eine bessere Zeiterfassung und Dienstplan würden die Sache abrunden.

Avantages

- implementation process quality
- saving a lot of HR & team resources
- digital documentation of all HR processes (recruiting, sick days, holidays..)
- improving employee retention

Inconvénients

- no compelling usability
- UI/UX not state of the art and very "German"
- no relevant improvements over time

Avantages

It is super fast to implement, has no slow back-end and allows you to work with all the stuff you need to scale your organization. It allows a lot of good self-service workflow steps to make life in HR much easier.

Inconvénients

A bit weak on the reporting side, especially when it comes to the recruiting function.

Avantages

It is really a great software with many very good features and finally a good interface design.

Inconvénients

The software is constantly being further developed and regularly has new functionalities. A price increase is justified. But a price increase of more than 30% from one day to the next is very unusual and annoying. Especially, because the software was not one of the cheapest tools even before the price increase.

Avantages

Streamlined processes like absence management, time tracking, recruiting management just to name a few that we currently use. Especially the integration of self service in combination with absence management has been a huge time saver for us. Great customer success team that helped us get started and working with the platform right away. Very proactive and customer oriented approach.

Inconvénients

Sometimes input fields seem inconsistent with their datatypes (especially Date and Number fields) but the team of Personio seems ambitious to resolved reported issues as soon as possible. UI could be nicer but it is still a business product.

Avantages

I am more than happy. Personio understands the daily need of our HR needs and the support is amazong

Inconvénients

I m happy. Maybe the price but on the end I need a good support and this costs.

Avantages

How everything can be done in one place and the level of automation that is constantly improved.

Inconvénients

There are still some things missing in the setup that could be improved greatly.

Avantages

It's the best HRIS that I've tried so far. It has tons of features, attributes and process that we can customize according to our needs. The support is very fast, helpful and friendly.

Inconvénients

Sometimes it is a bit complicated to use, but it comes with all the features and configuration possibilities. I am missing a couple of features, like an overview of the employee's promotions/titles and reports indicating promotions.

Avantages

high usability (compared to other software)

Inconvénients

A lot of things still in development, still nedds workarounds and problems are not solved

Avantages

gesamte Darstellung und die Menge an Funktionen

Inconvénients

Erinnerungen können nur an Attribute gebunden werden, Performancebereich sollte bald weiter ausgerollt werden

Avantages

I love the recruiting and payroll features.

Inconvénients

It is difficult to understand how the tool calculates, e.g. vacation days. I have made the same mistake a few times with manually adjusting vacation days for on-call work.

Avantages

-pretty design
-comprehensive onboarding
-friendly support team

Inconvénients

-missing sanity checks
-convoluted layout
-not customisable enough

Alternatives envisagées 

Pourquoi passer à Personio

Avantages

- We at ORDA use Personio over one and a half years now and by now this tool has become an essential part of all of our HR processes. Therefore we can highly recommend the product.

Inconvénients

- In the beginning there were some usability issues which are mostly resolved by now.

Avantages

- Covers almost ALL aspects of HR
-- recruitment (complete ATS system)
-- hr administration:
-- onboarding, offboarding, documents, absences, time tracking, performance management (basic), rights & role management, user self service, approval settings, etc...
- lots of possibilities to adapt to own needs
- very good onboarding process and customer success
- very good value for the money

Inconvénients

- needs some time to get to know all features
- UX is getting better, but not the strong suit of personio
- performance management rather basic

Avantages

The Personio software was really easy to get acquainted with. We had a short on-boarding with our company and afterwards everything was clear and easy to start with. The interface is very clean and easy to understand and as an employee it is clear when there are tasks that I need to complete. It is also really easy to request vacation and even choose a replacement directly in Personio. I also really like the fact you can easily integrate your entire teams holidays in Google Calendar - this helps a lot!

Inconvénients

The security of the software is very high and so I often get asked to fill in a security token when I get my password wrong. Not a con per se - just be sure to keep knowledge of your password!

Avantages

As a user (employee) I don’t see a big difference with any other software for time tracking and absence control.

Inconvénients

The time tracking feature is very manual. I mean, you have to enter the time, there is no clock that you simply click to clock in or out.

Avantages

A lot can be integrated. And they have well trained service.

Inconvénients

A lot. e.g. you wait 5 Minutes for support. Every week there are 3 to 4 bugs and technical issues....

Avantages

We needed an API feature that was not available. The Personio team was able to deliver it within 3 weeks! Keep up the good work!

Inconvénients

Nothing really. We looked at a lot of solutions and decided to go with Personio.

Avantages

Die schnelle Verfügbarkeit, Anzahl der zur Verfügung stehenden Funktionen

Inconvénients

Nicht selbsterklärende Menüführung, nahezu kein Support. Anfragen werden nicht beantwortet, sondern lediglich abgewiesen

Avantages

Holistic HR solution (no need to transfer data from one system to another)
Very good customer support
Can be set up as easy-to-use self-service platform for employees
Ensures process (e.g. ISO 9001) and legal (e.g. employment law) compliance in HR
GDPR compliant platform
Price/value is great

Inconvénients

Report section can be improved on the recruiting side
Edge-cases in user rights management need to be improved
UI/UX is better than traditional software but can still be refined

Avantages

One Stop Shop for HR, all data in one database, easy to use & state of the art GUI

Inconvénients

The Problems start when Your look into detail: search & filter functions are very limited, job applicants can only be linked to one open position - it is not possible to share good applicants, this makes the rights & roles (GDPR!) useless for our business ... the power of an HR database is not really used because the system (incl. support) is very unflexible: search criteria cannot be set (e.g. only "or" - no "and"), filters must be reset after every login, job applicants pictures cannot be uploaded, most data (e.g. evaluations) cannot be downloaded ...

Avantages

- flexibility
- Very competent and fast customer support
- easy to learn - intuitive
- combines the whole employee life cycle - from recruiting to offboarding - in one platform
- Reports and Exports enable fast analyses
- interface to payroll Providers make the payroll really easy to handle

Inconvénients

- some reports don't work properly - but customer service always fixes problems very fast

Avantages

It is easy to handle. Customer Service is excellent.

Inconvénients

"Berichte" does not deliver everything we need.

Avantages

Personio is simple to use and has a pleasant user experience.

Inconvénients

It can be a little slow at times, and searches could be made better.

Avantages

functionality compared to other solutions for a company of our side
customer service and personal connection to founder

Inconvénients

responsiveness and speed of the product
product release cycles

Avantages

Easy implementation
Continuous improvement of the most important HR functionalities
Good reports
Very friendly and quick customer support

Inconvénients

FTE report grouped by Cost Center would be very helpful

Avantages

Personio is easy to use and the user interface can be understood intuitively. Many things can be adapted to company-specific needs.

Inconvénients

Compared to other ATS, Personio does not offer a link to LinkedIn, which makes recruiting activities more complex.

Avantages

Personio really is the HR operating system. All the personal data of an employee have to be filled in only once and can then be used for different services. Users can participate in recruiting and manage their data and documents. In addition, with the integration of Personio Payroll, you do not have to communicate with tax consultants anymore to get your payroll done.

Inconvénients

Due to the many features and the customization that is possible with Personio, some users might find it a bit complex in the beginning.

Avantages

holistic HR software, many interfaces for data exchanges (payroll etc.) it's easy to use and adjustable for customers needs. You can drive the speed of implementation without customer support.

Inconvénients

It's covering basic functionalities, not enough reporting functions to visualize data history and changes or detailed recruiting KPIs(especially for personnel development and salary development).

For some functions (for example data changes in the past) you need work arounds to insert data.

Avantages

Personio covers most aspects of HR and thus delivers an all-in one solution for HR in SMEs. The platform is GDPR compliant and price/value is great. Customer service is always very helpful.

Inconvénients

Some parts of Personio, especially the recruitment and analytics part, lack some important functions. However, functions are added on a regular basis and Personio is a fairly young product. Moreover, there are some edge-cases in user rights management which can not be implemented at the moment.

Avantages

Great database, all documents can be saved on one place, time recording system, easy to use

Inconvénients

Quite expensive- need to book some extra packages to use some other functions which in my opinion belongs to the basics.
Button for time recording system is only available on the aplication,

Avantages

Easy to use and intuitive while capable of handling all HR related processes. Especially recruiting works perfect

Inconvénients

I think there should be a native app for this solution which has the same quality than the web version

Avantages

After switching from a more than 10 years old legacy system it does provide a very little improvement. 1 point for being accessible in a browser.

Inconvénients

Login: While providing 2-factor Authentication it regulary asks for a 3rd factor. regardless of multiple reports there are no efforts to fix this odd behavior.

UX: It is hard to use, annoying and frustrating.

Support: When reporting bugs to the Personio support it refuses to support with the explanation that there is a special representative egligble to write support request to avoid misuse. I've never heard such an awkward refusal in improving a product.

Avantages

Not much. We're dissatisfied with the product and customer support.

Inconvénients

Bad UI/UX. They're trying to lock us into long term contracts.

Avantages

- its very flexibel and you can add various fields e.g. training data
- you can send out reminders to the departments and supervisors
- we included our on- and offboarding process also in the tool
- very friedly and helpful team

Inconvénients

- some little bugs but nothing serious.. :)

Avantages

Usability
Customer service
Logical Interface

Inconvénients

sometimes you have to build a feature/rule/ process (onboarding/offboarding) from scratch yourself with different bricks, takes some time.

Avantages

Wir konnten innerhalb weniger Tage die Software von der Kaufentscheidung bis zur fertigen EInführung bringen und haben so extrem viel Zeit gespart. Alle Ansprechpartner die wir hatten sind super freundlich und zuvorkommen. Wir hatten rundum das Gefühl super betreut zu sein. Für uns als Softwareunternehmen ist es wichtig dass die Software die wir einsetzen sauber funktioniert und gut aussieht - Personio liefert all das. Vor allem die Mobile App erleichtert und das HR Management ungemein.

Inconvénients

Es gab keine Probleme, alle unsere Prozesse konnten reibungslos angebunden werden.

Avantages

a lot of different functions in the field of HR

Inconvénients

the implementation tooks a lot of time

Avantages

Personio covers all key HR processes. No matter if it is recruiting, time tracking, vacations or payroll. We really like that everything is at one place and in order.

As a growing company we need a coherent HR and recruiting process to reach our growth goal. Personio really helped us to set up and implement a processes based on their best practices.

Great customer support. At the beginning we had some struggles setting up Personio. Their support and implementation team always were available and reached out proactively. I feel that they really care for their customers and want to help us improve our HR processes.

Easy to use and well accepted by everyone in the company. The SSO was really helpful for that

Inconvénients

At the beginning we were sceptical about the time it needs to implement the software. However, the few phone calls/video conferences in which we set up Personio with their help proved to be key for us to adapt the software to our processes.

A mobile app does not exist yet. Particularly for incoming applications, it would be great to access them mobile through an app

Avantages

Secure data as servers are in Germany, friendly and quick response from the CSA's. All 'key functionalities', such as for example holiday and sickness capturing, are covered. Reports are very useful when having to report KPI's. The system is easily customizable, fields can be generated quickly, workflows edited, and permissions & rules created within minutes.

Inconvénients

Few minor bugs from timt to time, though these are fixed quickly. Recruiting solution only lets you post on german jobsites. No surveying option (ie. eNPS would be good) and Performance Management section is very rudimentary.

Avantages

Many possibilities to make daily work easier, simple usage, easy understandable, great implemantation team, very good customer support, perfect solution for recruitment activities

Inconvénients

At first the software seems quiet complex, but with the support which is offered, you get into the tools very fast

Avantages

La sencillez de la interfaz y su atractivo

Inconvénients

El módulo de desempeño y desarrollo es algo básico

Avantages

For using the intuitive software there is no previous knowledge needed, both sides (employer and employee) have access and are able to overview working hours, vacation, absences and payrolls. In case of questions, Personio offers a powerful Helpcenter and personal support, who helps as fast as possible.

Inconvénients

The only thing that can be improved is the Helpcenter: day-by-day Personio launches new features where sometime an active push notification, which motivates to take a closer look at the different features (incl. a detailed explanation at the Helpcenter) would be great.

Avantages

Easy to use, Suite the needs of small to middle size companies well, very good Customer Support

Inconvénients

The Performence, Feedback & Development Moduleis very basic

Avantages

It gave me as an employee so much transparency and control back as I did not have to have everything done by our HR team. It was very easy to use, understand and integrate into my day2day work.
Additionally I think it also took a lot of extra work from my HR colleagues - at least that loved working with Personio! :)

Inconvénients

Some features are not yet comparable to standalone solution (e.g. the recruiting module) but Personio is shipping improvements and features regularly so that bugs and feature requests are taken into account!

Avantages

The software is easy to use and self-explanatory. It makes my daily work as a HR Manager easier

Inconvénients

Some features, like talent pool are not available yet

Avantages

usability/ nice user interfaces, very helpful, friendly customer support, easily customizable, broad range of functionalities

Inconvénients

from time to performance/availability issues