ShippingEasy

4,8
Note globale

4,8
Note globale
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Parcourir les avis sur ShippingEasy

1 143 avis sur 1 143
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Kayla
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/08/2019

Customer service

Avantages

Shipping Easy has always had great customer service and today was another great experience from the rep! He truly was able to answer every question I had and exceeded my expectations. Very helpful and gave me extra information that I could read up on later if I wanted/needed.

Inconvénients

There isn't anything specific that I dislike about Shipping Easy.

Eve
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/04/2019

Customer Service is SUPER!

The Rep answered very quickly, gave me immediate answer to my question and I was off and running! EXCELLENT customer service! That is what I look for most of all with any vendor! Thanks! GREAT TEAM over there!!

Avantages

Easy to use and chat feature makes it quick and easy for support

Inconvénients

I don't have any negatives to report. Have been using this platform for several years and always meets our needs

Jacob
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 09/12/2019

Overall Great Software

Avantages

Price and customer support are always superb.

Inconvénients

Sometime confusing, sometimes says a SKU is synced with eBay, but eBay sales never subtract from the SKU's inventory, so causes oversells on other platforms. Mainly an eBay error from what I can tell, but Shipping Easy's system usually shows that it is connected correctly when it inst.

Chelsea
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/10/2019

Excellent customer service

As long as I have used SE, I have had a great experience.

Avantages

I like most that it's user friendly and integrated with my business and that customer service as always been a pleasant experience.

Inconvénients

Nothing really. I've been happy with this software thus far.

Lori
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/07/2019

[SENSITIVE CONTENT HIDDEN] is a wonderful customer service chat agent

Very good - the customer service agents on chat are wonderful and solve my problem quickly. [SENSITIVE CONTENT HIDDEN] on Chat was wonderful today

Avantages

The ease of using it and the responsiveness of the customer service team

Inconvénients

I wish there was an option to create a return shipping label by clicking a box on the original shipping label. This would streamline the process for us

Carol
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 21/10/2019

Easy!

Quick learning curve and easy setup. Terrific customer support. All informed and knowledgeable. I've never been put on hold, ever. That alone is worth it. Every person there is polite, patient and helpful. Reps are awesome but they all are!

Avantages

Easy, fast, user-friendly. Set-up in less than half an hour.

Inconvénients

International needs to be updated to accept other language characters such as accents, tildes, etc. Instead it reads all crazy and all has to be edited constantly. Also needs to save all customer info such as addresses in a useful way for future needs. Not intuitive in that respect.

Brian
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/02/2020

Automate Your Daily Shipping Tasks and Inventory Management

Their customer support has been phenomenal - much more in depth than expected. Every level of their staff, from onboarding to chat, is knowledgeable about every aspect of the app.

Avantages

I love the automation features with this software. I've been able to free up hours a week using the automation and inventory features.

Inconvénients

Honestly, I can't think of anything at the moment.

Kristine
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
5

5
Publié le 23/04/2020

Customer Support Is The Best In The Industry

The customer support with [SENSITIVE CONTENT HIDDEN] is truly the only reason I stay with Shipping Easy.

Avantages

I utilize the pick lists and the batches that help my business thrive.

Inconvénients

Software has many many bugs that I wish the developers were quicker to resolve so I wouldn't need to shop around for other providers of similar services.

Chris
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/06/2020

Best Customer Service

Fast, easy, integration and label printing.
BEST customer service of all our third-party vendors. Onshore, no wait times, always resolves issues in one call.

Avantages

Simple to use - reliable. Never off-line.

Inconvénients

Sometimes (rarely) there is an issue with addresses being imported from Big Commerce and they need to be manually edited.

william
  • Secteur d'activité : Articles de sport
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/01/2020

Shipping easy is just that.

Excellent

Avantages

Easy to use. Helps me to generate orders and follow up with customers. If I have an issue your customer service experts do a wonderful job of supporting me.

Inconvénients

ConnectEasy use to give me lots of problems. It's anything but easy.

Robert
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 27/01/2021

Shipping Easy

It has been a good program to work with overall and has definitely saved me time and money on my postage and shipping needs.

Avantages

I was familiar with this postage and shipping program right out of the box thanks to Stamps.com. It has a nice and easy interface for all of my postage and shipping needs at a postage discount.

Inconvénients

The program can freeze at times on my PC and needs to be restarted. Once in a while a transaction does not complete correctly and has to be done over.

Lisa
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/10/2019

Love their Customer Support!

Avantages

The customer support at Shipping Easy is a joy! How often do you hear that? Every time I have a question, I can jump on the phone and get a happy, cheerful, INFORMATIVE voice on the other end without waiting! It's a gamechanger. Plus the software is awesome and great value for what it does. Amazing to find software at this price that can report inventory back to multiple stores - I'm so grateful for ShippingEasy!

Inconvénients

I wish it would integrate with 3PLs of other fulfillment companies.

Patrick
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/10/2019

Great Customer Support - Great Software

ShippingEasy allows us to dedicate one person to manage our entire shipping department. We would not be as successful without ShippingEasy!

Avantages

ShippingEasy allows us to easily maintain our product shipments.

Inconvénients

Nothing. It's great as is the superb customer support. The rep is a "Star" and a pleasure to work with!

Tiffany
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/09/2019

Daily use

We are saving money, in multiple categories and it truly has made our shipping much easier.

Avantages

We use Shipping Easy daily and couldn't run our company without it. I have used their support chat feature numerous times and always had good help.

Inconvénients

I can't think of any cons but I have to come up with something to say so it will accept this field

Nita
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/08/2019

Customer Service

I had issues with IRS with shipping costs and needed help with that immediately~~~~I got help right away thru chat and executive helped me so patiently and nicely !!

Avantages

That when its high volume in calls I can use chat and get someone immediately!!!!
LOVE THIS!
Super helpful

Inconvénients

I sincerely cannot think of one thing~~maybe pay me to use this service??~~~LOLOLOL
Just kidding about paying me y'all!

Rebecca
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/11/2019

Love ShippingEasy!

We had a great time using ShippingEasy. We only switched to a new provider as it was required by our new fulfillment provider as part of us scaling our business. [SENSITIVE CONTENT HIDDEN] helped us and offered great customer service.

Avantages

We've used ShippingEasy for a few years now and they helped us scale from a start-up to a bigger operation. It's intuitive and customer service is great!

Inconvénients

We didn't have any real issues with the software.

Jorge
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/10/2019

VICTORY

Support has always been able to resolve or answer any question....thank you Rep!

Avantages

Easy to use once you get started...just need a little patience and some guidance from support at times.

Inconvénients

Not so much the software but coming into it after someone has already created rules and then trying to modify their changes is a little complicated

Kitty
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 09/08/2019

ShippingEasy - works like a charm

So far, so good!

Avantages

The site integrates with Shopify seamlessly! Able to match orders easily by order number or customer name or tracking number - I can't think of a way that I am not able to locate the shipping status of an order. Sweet! Customer service was outstanding. I was able to customize myself after a little training/hand-holding on the phone, but even before I did that our account manager anticipated some Shipping Rules that would make our shipping flow more smooth. Really just excellent help - without that help it would have been a very rocky start.

Inconvénients

We use Quickbooks and the optional third party software that we would need to use to integrate is cost prohibitive, so we are having to adjust our bookeeping practices to accomodate.

Charlene
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

4
Publié le 28/07/2022

Great for small businesses

So far I really like it.

Avantages

It’s easy to keep track of my inventory as well as easily print out my own shipping labels and track them! Game changer for small businesses.

Inconvénients

I’ve had to wait a few times because there was a glitch with getting my labels. But, customer support was very helpful and able to resolve my issues.

Daniel
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/04/2019

Great Customer Service

Avantages

they have a great shipping product and exploring to marketing tools. I like the most is the customer service. It will only take a minute to reach out a CS and talk to a person instead of a machine. The reps especially walk an extra mile to call me back when she finds out issues with my campaign setup and troubleshoot the solutions. hard to find this level of service in this industry.

Inconvénients

I hope in the future they don't charge importing FBA orders for my campaigns.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 03/10/2018

The Best.

Avantages

Literally makes shipping SO MUCH EASIER!! The fact that it separates your orders before the day even starts is everything.

Inconvénients

Just the fact that it took a little while to get used to, aside from that it's a wonderful software to use.

Robin
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/04/2019

Software for Dummies

Representative was super helpful!

Avantages

Software is easy to use, and when you don't know what to do, customer support can literally solve any problem. I don't even stress about issues with shipping -- I just pull up chat support and they fix everything.

Inconvénients

I wish the scale would integrate to weigh orders from the orders page.

Kris
Kris Afficher plus d'informations
  • Secteur d'activité : Design
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 27/10/2014

Best Shipping Solution!

ShippingEasy has been amazing. I have my account integrated with my Shopify store. When the orders come in, with just a few clicks, I'm printing labels. It could not be easier. I'm totally blown away after using a cut/paste method for a year! The postage is cheaper, and the support team is so patient and helpful. It's almost unheard of these days to find such an efficient solution with such great value and wonderfully responsive customer service. As sales pick up for the holidays, I have complete confidence I am ready!

Avantages

ShippingEasy offers less expensive postage rates than other solutions, complete integration with my Shopify store (and Etsy, StoreEnvy, Jane, etc.), excellent rates, super helpful customer service, and a fast, stable and easy to use solution.

Inconvénients

Honestly, I have none. Do the training to learn all the ins and outs of setting up your account, and it couldn't be easier.

Nancy
  • Secteur d'activité : Articles de sport
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/03/2020

Worth the Money

Any problems we have had, they are quick on helping us correct them.

Avantages

Being able to ship through ShippingEasy has helped us save time and money. Not having to worry about how to ship an item or the cost, making payments, just helps us run smoothly.

Inconvénients

Can't think of anything as there aren't any problems or anything to dislike

Michael
  • Secteur d'activité : Articles de sport
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 10/05/2019

Happy Shipper

It has been a great experience so far. Looking forward to many days to come.

Avantages

Easy of use and easy to learn. We find that training is easy for our new employees.

Inconvénients

We use the inventory features and It would be nice to have more options for inventory counts and inventory level management. I'm sure these are on the horizon.

Thad
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/02/2018

Excellent & focused knowledge led to resolution of my problem in 90 secs.

We saved a bunch of money and time, streamlined our workflow, and added all the savings to the bottom line!

Avantages

There has been a profound impact to the cost savings within my operations due to the removal of most friction within my shipping label workflow. Eliminating multiple page loads and providing a batched funnel has saved me more than the software and service will ever cost.

Inconvénients

Batching multiple length labels, such as 4x5 and 4x6 and 4x8 in one batch on 4x8 stock centers the smaller labels, with no known way to change the offset on top -2.5 inches. A problem on the outer edges of use cases, I admit, but I was ready to pull my hair out until I called for workaround.

Brian
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/02/2020

No Complaints in 3 Years! AMAZING SOFTWARE!

Shipping Easy helped me grow an online video game business into 3 store locations selling on Amazon, eBay and Shopify. This software simplified order fulfillment and makes shipping online orders easy and fun!

Avantages

Simplifies online order fulfillment and is easy to use!

Inconvénients

Can’t think of any problems in over 3 years!

Leslie
  • Secteur d'activité : Tabac
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/08/2019

Great Product Amazing Service - The rep did a great job assisting

Streamlined ecommerce shipping

Avantages

Easy of use
Features
Price
Customer Support

Inconvénients

Can be overwhelming with lots of options

Maria
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 08/05/2019

Super helpful shipping and inventory software

I always have a good experience with the customer service being available and helpful. Thanks to our rep for helping me today.

Avantages

I like that ShippingEasy integrates with all my e commerce platforms and keeps track of our inventory.

Inconvénients

I know the email/marketing software is new. I'm looking forward to seeing email capture forms.

Ashlee
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
4
Support client
4

3
Publié le 31/10/2019

Not necessarily cheaper

They are "ok" compared to other shipping sites. I think they need to keep up with the competition.

Avantages

Depending on what package you get it is not necessarily cheaper, especially for International shipping. Most of the time my shipping labels will cost less on Shopify (my platform for my store). I have the Basic (not free) package on Shipping Easy.

Inconvénients

I have sent multiple communications to Shipping Easy regarding the International cost of shipping labels being more expensive than what I get on my Shopify site. They said they do not understand and cannot adjust the rates. It is what it is.

Erin
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/05/2020

Great Support Help!

Great! Every time I've needed help, I've had great customer support and they were able to help quickly!

Avantages

Simple to use and user friendly! I love that we can set up separate triggers specific to our needs.

Inconvénients

If there are multiple items on the order, it would be nice to have it all listed out and not have a drop down box.

Amanda
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/04/2019

Fantastic review!

This made shipping so easy and I would highly recommend it over any other shipping platform out there.

Avantages

I loved the ease in using it. And especially loved the excellent customer service that was there every step of the way, from set up to cancellation and every day in between. The chat option always made it easy to get quick answers. During my subscription Shipping Easy also integrated with my company's website to make it so much easier by automatically pulling the orders over to ship. So awesome!

Inconvénients

Originally the way to purchase postage through Endicia with two separate accounts for first class and priority, but that was changed to one account during my subscription. Otherwise no complaints.

Melissa
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 08/11/2019

Very Happy!

Overall, I am very happy with my experience using Shipping Easy.

Avantages

This software is a great way to streamline and speed up your shipping process across all of your storefronts. The inventory management tool has made tracking my inventory so much easier. It's saved me so much time now that I no longer need to manually track the size and color of my print on demand apparel.

Inconvénients

My least favorite thing about the software is that the inventory management system was more difficult and time consuming to set up then I had originally anticipated. With that said, now that I have had more time to explore the system and finally have it all setup, I think it will be a huge asset to my company. The customer support was pretty amazing and the one on one help received to get things properly setup was very appreciated.

Maxine
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/06/2019

Love this service! Makes my life so much easier!

Shipping Easy has saved me time by keeping my shipped items organized and in one place. Connect Easy feature makes printing fast and simple.

Avantages

I LOVE how this shipping platform works seemlessly with our POS system! Makes my life so much easier and helps me to keep track of orders. The ConnectEasy feature is one of my favorite things about Shipping Easy, one click and done!

Inconvénients

I wish that the email marketing was included in our company cost instead of being an additional add on.

Sadie
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/06/2020

Satisfied Customer

Avantages

When linked with your store, it eliminates the step of having to type customer addresses for shipping labels. Saves a lot of time, as that task is very time consuming. Also saves time of jumping from app to app to use various shippers.

Inconvénients

There are no issues that I can think of at the moment.

Lynn
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

4
Publié le 11/09/2019

Excellent Trouble Shooting

We have used this shipping service for over 10years. We have tried others but we have always returned to Shipping Easy

Avantages

It is easy to use, gives us competitive rates and excellent tech support

Inconvénients

There really isn't anything that is a complete drawback. Glitchy with Stamps.com but Shipping Easy sorted out the problem

Jaime
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 22/08/2019

Easiest Customer Service Ever!

Avantages

I just have to say no matter how big or small my question is, the Customer Service Chat is so easy and fast. Every rep I've ever spoken to was very helpful and always has a solution. I use the Chat often and am so grateful for a quick & easy way to get help! Rep was super helpful today!

Inconvénients

Nothing! I've been very pleased with all the features.

Laura
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/12/2017

Easy, seamless, helpful, convenient

Running my business easily

Avantages

That it is very clear about what I need to ship and I can easily select how to ship it. Great customer service, great reporting.

Inconvénients

That after you submit an order for shipment you have to wait about 4 seconds till the dialog box disappears to work on another order.

Ashley
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/09/2019

Great Product

I have used shipping easy for 3+ years and I am very happy with this product and service!!!!

Avantages

Easy to use!!! Customer support is very helpful and helps to resolve any problems that arise!!!!

Inconvénients

not applicable love product so I don't have any cons

Tinesha
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/05/2020

[SENSITIVE CONTENT HIDDEN] ROCKS!

Streamlined our shipping operations and couldn't be happier.

Avantages

Been using Shipping easy for years for multiple businesses. I love the ease for use and the stellar service I received from [SENSITIVE CONTENT HIDDEN] today. Thanks again!

Inconvénients

n/a i dont find any cons or drawbacks to using shipping easy

Amanda
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 20/08/2019

Excellent Customer Service

Avantages

I like that I can customize marketing emails and set some things on autopilot.

Inconvénients

Some things were a little tricky to figure out, but the customer support staff were accessible and very helpful and kind.

rani
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/04/2019

Self explanatory and easy to use

Great experience. The software has matured nicely

Avantages

Easy to use and integrate with the store. Reliable

Inconvénients

Unable to create multiple packages for a single order. For example Fedex has 1 of 1 , 1 of 2 shipping packages under the same tracking number . Unable to do that using shipping easy.

MARY ANNE
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 06/05/2019

SHIPPING EASY MAKES WORK EASIER

Avantages

ShippingEasy has been an easy software from the beginning. We are now able to process orders in 2 hours versus 5 hours with our manual system. Great customer support as well!

Inconvénients

top headers of orders page should remain constant, so we don't have to scroll up to see them.

Damian
  • Secteur d'activité : Impression
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/03/2020

Had a problem moving Shipping Easy to a new computer

[SENSITIVE CONTENT HIDDEN] helped me out with an issue I was having when we had to move ShippingEasy to a new computer. He/she was professional and fast. Please bump his/her payrate to $45 USD/hr.

thanks

Avantages

Web based. More words to satisfy foolish requirements

Inconvénients

ConnectEasy. More words to satisfy foolish requirements

Cassandra
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 10/09/2019

ShippingEasy Review

love it

Avantages

Customer support is pretty amazing! They helped with all my specific needs, and when he didn't have answer he asked! MIND BLOWN!

Inconvénients

At first was learning the in's and outs. Once I got past the hurdle it was easy....like Sunday morning

Alan
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/07/2018

Easy to use, handles everything smoothly, customer support fantastic.

Handles all our stores easily and efficiently. Professional looking. Amazing customer support. Very happy with the software.

Avantages

Easy to use. Handles all our stores all in one easy screen. Unique orders, misc. stores, manual orders, all handled in a very professional and no-hassle environment. Customer support is fast and top notch. Love this software.

Inconvénients

Sometimes the notice of problems or issues, whether external things like weather or internal things like maintenance, can get overlooked.

Michele
  • Secteur d'activité : Articles de sport
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/08/2019

So easy to use!!

I love it! I am a retired Operations Manager from FedEx Express and I'm thrilled with all aspects of the program and with the customer support via CHAT!

Avantages

It does not allow me to make mistakes and is very easy to follow.

Inconvénients

Connect Easy needs to be accessible on a variety of computers in our organization.

lilly
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/06/2019

great customer service

Avantages

Rep was super nice and patience when assisting with shipping easy. Overall, customer service agents are super nice and always trying to help. It is super easy to contact shipping easy customer service.

Inconvénients

can improve the inventory management software area.

Dena
Dena Afficher plus d'informations
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/08/2018

Summertime... and the Shipping's Easy!

Saves me a ton of time and some money too. It updates my woocommerce and sends everyone notifications. I'm so happy.

Avantages

I'm so spoiled by how nicely Shipping Easy makes it that I don't want to use anything else.

Inconvénients

It sometimes hangs up on Syncing. No amount of manual syncing will make the orders come in. You have to call or chat and they can fix it but that only works during business hours. If there was a true 'manual sync' that cleared whatever cache is causing the clog, that would be great. Otherwise, if I have time to be patient, it works great.

Michael
  • Secteur d'activité : Secteur maritime
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 24/09/2019

Shipping Easy makes it EASY

Great. Wonderful, helpful and professional customers service. I get to talk to someone who knows their product and services well.

Avantages

Minimises the time and cost required for fulfilling my Ebay and Amazon orders.

Inconvénients

I was unable to find some shipping options.