Parcourir les avis sur TeamViewer Remote

759 avis sur 11 535
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Rached
  • Secteur d'activité : Design
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
0

3
Publié le 26/12/2023

TeamViewer

Avantages

Permet la tenue de réunions en ligne avec des fonctionnalités de vidéoconférence

Inconvénients

La version gratuite a des limitations en termes de temps d’utilisation

Aurélien
Aurélien Afficher plus d'informations
  • Secteur d'activité : Automatisation industrielle
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 17/12/2022

Mes amis m'en remercient !

Super logiciel de prise en main distant que j'utilise pour aider informatiquement mes amis et connaissances avec leur accord, évidemment. Je ne peux pas prendre la main sans qu'ils s'en rendent compte ce qui les rassurent aussi. Ce n'est pas un logiciel d'espionnage. Toute action réalisée est archivée et affichée à l'utilisateur, même quand il y a demande de transfert de fichier. Il est même possible d'avoir plusieur écran sur une seule vue, ce qui est pratique avec mon écran 4k à la maison.Je pense que c'est un indispensable aux dépanneur en herbe. Par contre, si vous voulez en faire votre métier ou vous en servir professionnellement, notez que la licence gratuite ne le permet pas. Il vous faudra une licence.

Avantages

La gestion du multi écran est incroyable ! Et la palette de choix de mise à l'échelle est très complete. Avec un appareil mobile, on peut prendre le main soit en mode souris (utilise le tactile comme PAD souris qui déplace la souris à droite et à gauche) soit en mode tactil (ou deux doigt déplacent et zoom l'écran et le TAP permet de cliquer). Le système de mémorisation de compte et de permission rapide m'est aussi extrêmement utile.

Inconvénients

Le transfers de fichier est super lent ! Même si les deux utilisateurs ont de bonnes connection internet, le transfert de fichier de quelques Mo est d'une lenteur torturante...

Réponse de TeamViewer

Hi Aurélien,
Thank you for taking the valuable time to review TeamViewer!
We are glad to hear TeamViewer become a powerful tool for you to help your friends remotely.
We would also like to invite you to visit TeamViewer Community (https://community.teamviewer.com) for any troubleshooting assistance and discussion.
Once again, Thank you for choosing TeamViewer and we hope you enjoy using TeamViewer all the time!
Best,
Ying/TeamViewer

Répondu le 09/01/2023
Marc
Marc Afficher plus d'informations
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 04/11/2022

parfait pour une connexion rapide et une prise en main simple

une prise à distance de pc facile, permet aussi un verrouillage de session, voir de mettre l'écran en version figée, mais aussi de bloquer le clavier ! Très pratique et permet de faire des manipulations tranquillement sans que le souris du pc ou clavier puisse faire quitter la session par exemple

Avantages

le fait de pouvoir enregistrer une session, mais aussi le transfert (assez rapide) des fichiers en version explorateur,

Inconvénients

pas trouvé de côté négatif malgré la version shareware

Gregory
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
3

5
Publié le 29/10/2022

TeamViewer

Avantages

Très facile d’utilisation, très efficace pour des réunions à distance

Inconvénients

Quelque beug sur les partages de connexion

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 09/04/2021

Solution qui fait ce qu'on lui demande

Très bonne expérience, tant en tant qu'utilisateur pour ma famille personnelle, qu'en tant qu'utilisateur dans le monde entreprise (dépanneur et dépanné)

Avantages

Facilité d'utilisation, logiciel intuitif, sécurité des échanges

Inconvénients

Peut être le prix dans le cadre d'une utilisation entreprise.

Jazmine
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 20/06/2024

Team viewer

Avantages

I like that most of the time i never have to touch it it runs on its own

Inconvénients

I dislike when having issues and i cant access it

Haocheng
Haocheng Afficher plus d'informations
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 08/11/2023

TeamViewer Review

An overall enjoyable experience of using TeamViewer for remote weekly meetings with team members.

Avantages

It is an open-source app for teams to collaborate remotely from one screen of a user. The app is easy to understand and use for remote meetings.

Inconvénients

There are occasional connectivity issues, and the app is costly for commercial use.

Réponse de TeamViewer

Hi Haocheng,
We are grateful for the great feedback and a perfect rating is given based on your TeamViewer journey!
There are lots of useful and powerful features of TeamViewer, you may check out our homepage (https://www.teamviewer.com/en/features/). Likewise, did you that you may learn more about TeamViewer features and gain more knowledge in TeamViewer Community? Come on and visit us on TeamViewer Community (https://community.teamviewer.com/English/kb/english)
We hope you enjoy using TeamViewer all the time and look forward to seeing you in the community!
Have a great day!
Best,
Ying/TeamViewer

Répondu le 23/11/2023
Tanmay
Tanmay Afficher plus d'informations
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 20/06/2023

Exploring team viewer

The overall experience for team viewer I would say very nice , it is very helpful software that provide me remote access so that I can access the server outside the office and make our own remote desktop also and one more thing that it is easy to use snf understand

Avantages

The features that I like the most was remote desktop as software engineer sometimes we need to access those servers which can be access only inside the office so with the help of team viewer I can access those software out side the office in my home also that can save my time

Inconvénients

The thing that I most unlike was as I am accesing the server outside the office we need to make active one system not to go sleep or inactive if we don't do this it will disconnect and I will not able to access the software

Réponse de TeamViewer

Hi Tanmay,
Thanks for choosing TeamViewer and liking TeamViewer! We are so happy to hear that TeamViewer is a user-friendly remote access solution!
For the remote connections to servers, we would recommend connecting with the server ID. You may find more information on the TeamViewer Communtiy knowledge article - https://community.teamviewer.com/English/kb/articles/4572-use-teamviewer-classic-on-windows-servers. Feel free to join any discussions and share your feedback on the TeamViewer Community too.
Hope you enjoy using TeamViewer as always!
Best,
Ying/TeamViewer

Répondu le 13/07/2023
Nitish
Nitish Afficher plus d'informations
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 22/05/2023

One of the best & trusted software in the market for all your networking needs without any...

The overall experience with TeamViewer so far is excellent, thier features and upgradation are of next level that makes them stand out of the crowd

Avantages

The ultra smooth user interface and their prompt supportive team is the thing I like the most

Inconvénients

I haven't faced any such issues to share my dislikes about the software, it has multiple model where you can use it on cell phone or PC making it the best

Réponse de TeamViewer

Hi Nitish,
Thank you for your valuable time in sharing the kind words about TeamViewer.
We are so happy to know that you have chosen and trusted TeamViewer and you are enjoying TeamViewer's performance and reliability.
we appreciate your valuable review on TeamViewer, and hope you would enjoy using TeamViewer as always!
Have a great day!
Best,
Ying/TeamViewer

Répondu le 13/07/2023
Tonino
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 06/09/2023

Facile e semplice per vedersi da lontano

La mia esperienza e quotidiana, per riparazione installazioni e risoluzione di inconvenienti vari, ma anche per trasferire e installare oltre che formare il cliente

Avantages

Sw di ottima qualità facile da installare e da utilizzare, per remotizzare desk da riparare, da installare da spiegare/formazione a distanza

Inconvénients

nessuno, solo la limitazione di uso free legata al pagamento dello stesso programma

Issac
Issac Afficher plus d'informations
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 16/06/2022

An powerful remote desktop solution from TeamViewer

Avantages

Installation can be done quickly without any hassle. It has a drag and drops feature to share files and supports screen sharing and screen recording.

Inconvénients

Both systems connected on TeamViewer require the same version of TeamViewer installed else won't work.
Disconnects on internet fluctuations

Ignacio
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
0

5
Publié le 27/08/2023

Useful and easy to use

Avantages

This software helped me to connect with colleagues around the world, and it's easy to use, even for someone who isn't used to computers.

Inconvénients

I don't like the interface; it's not very appealing to the view.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
3

4
Publié le 10/05/2023

"Maximizing Team Collaboration with TeamViewer"

Avantages

TeamViewer allows me to remotely access and operate devices and computers from anywhere, which is extremely important for troubleshooting as an IT support.

Inconvénients

I have least dislike toward this product.

Réponse de TeamViewer

Hi TeamViewer,
Thank you for sharing the positive feedback about TeamViewer and we would like to invite you to TeamViewer Community https://community.teamviewer.com for any troubleshooting assistance and discussion.
Hope to see you there and Have a great day!
Best,
Ying/TeamViewer

Répondu le 23/05/2023
Luca
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
0

4
Publié le 10/04/2023

Controllo remoto stabile e veloce

Utilizzo attivamente TeamViewer da quanto in azienda è stato attivato lo smart-working ed è divenuto possibile lavorare da casa. Per svolgere specifici task, infatti, è necessario accedere a software particolari installati solo su alcune macchine e TeamViewer consente di utilizzarle come se si fosse fisicamente in azienda. La presenza del software sulla macchine, inoltre, ha reso molto più veloci gli interventi del reparto IT.

Avantages

TeamViewer consente di collegarsi da remoto, conoscendone l'ID e la password, a PC collocati fisicamente in un altro luogo. Il Software è semplice da usare e non richiede competenze pregresse, risulta inoltre stabile e sufficientemente veloce per svolgere su un desktop remoto tutte le attività lavorative. TeamViewer, inoltre permette il trasferimento di file tra più PC, elemento molto importante quando si ha necessità di elaborare determinati file su macchine che si trovano distanti (ad esempio in azienda quando si lavora da casa) ed è in grado di controllare gli accessi a determinate macchine limitandoli, ad esempio, a membri di uno specifico Team. Elemento, quest'ultimo, molto importante quando si lavora con dati sensibili, come nel mio caso lavorando nel sistema bancario. Il software, inoltre, risulta utile particolarmente utile per il reparto IT, in quanto, tramite esso può lavorare su macchine distanti, come se fosse lì, e risolvere tempestivamente le richieste effettuate dall'utente.

Inconvénients

Le funzionalità del software sono semplici, senza fronzoli e non presentano particolari punti critici. TeamViewer, ovviamente, necessità di una buona connessione per lavorare: sia per la macchina a cui si vuole accedere sia per la macchina da cui si sta accedendo.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Matériel informatique
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
4
Support client
5

5
Publié le 11/04/2023

Good remote controller, but does not hold up over time

It's been a good experience regarding these issues but it's not my main connection tool for now as we've dove into trying other hardware management remote control tools over time, I think it's shifted more to monthly meetings per that during the day there are no disconnection problems.

Avantages

It has a great infrastructure that allows us to streamline remote support maneuvers to the rest of the group. In this sense, as I am in charge of the development work teams, I can understand that my knowledge and advice is crucial after work hours.

Inconvénients

Support for hours of connection drops precipitously at night, which I think is when everyone connects, without forgetting that the other problem is price fluctuations, they increase the price treated with total arbitrariness.

Glenda May
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/06/2023

TeamViewer makes the work from home set-up easy!

Overall, will recommend using TeamViewer rather than a call with screenshare and request control. Hassle-free. Your issues will be resolved while you're having your coffee.

Avantages

Currently we are in a work-from-home set-up and every time I have an issue, IT will resolve it using the TeamViewer. Just give them the code and off they navigate your computer remotely. There is also a chat box available in case we may need it.

Inconvénients

None because TeamViewer resolves issues and not create one. :)

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 22/03/2023

Another Communicator App

Avantages

Another communicator app, that serves its purpose in meeting, video calls etc. What TeamViewer is generally good at is screen sharing.

Inconvénients

The mobile app seems as beta sometimes, so sometimes I rather use desktop version.

Mustafa
  • Secteur d'activité : Textile
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/12/2022

Must have app for my job!

It is a secure, easy-to-use platform and allows me to collaborate and access remote documents quickly and efficiently, making it easier for us to make decisions with one another. The recent updates to the software have made it even better, and I would highly recommend it.Review about Superior Aspects: TeamViewer has some unique features that other remote access software options lack. TeamViewer for instance allows for audio and video communication to allow for easier collaboration with colleagues. The software also enables data encryption to ensure secure and safe transfer of documents, and also allows for easy file transfer. Overall, TeamViewer provides a more comprehensive solution than its alternatives.

Avantages

The software is very user friendly, and enables me to access different documents quickly and efficiently. As a large organization, we rely heavily on the ability to collaborate remotely, and TeamViewer provides us with a safe, secure and reliable platform for us to do so. The recent updates to the software have made it even easier and faster for us, and I would highly recommend it.

Inconvénients

The only negative side I can see to using TeamViewer is that it can be a bit slow at times. We have recently experienced some slowdown in the software which has been somewhat frustrating, although overall it has performed well.

Réponse de TeamViewer

Hello Mustafa,
Thank you for contributing valuable time to sharing your unique experience with TeamViewer and we appreciate your recommendation on TeamViewer. We are glad that you are enjoying TeamViewer's performance, reliability and user-friendly functionality.
Did you know that we welcome all TeamViewer users and fans to visit TeamViewer Community (https://community.teamviewer.com/) for knowledge sharing and technical discussion. There are more powerful features to discover about TeamViewer and we would love to see you there!
Have a wonderful day!
Best,
Ying/TeamViewer

Répondu le 19/12/2022
Jorge
Jorge Afficher plus d'informations
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/04/2022

Servicio remoto integral con soluciones practicas

la integración de este software en los procesos de la empresa nos ha permitido tener un gran corporativo distribuido en muchos puntos físicos, pero a la vez, todos a un clic de distancia , lo que nos permite tomar acciones rápidas y resolver las contingencias que se nos presentan.

Avantages

me gustó su instalación practica, facilidad de uso y seguridad de conexión

Inconvénients

el software en si se presenta robusto y con gran potencial para integrarse a las tareas que se encomienden, no se tengo argumentos malos para el mismo

Bianca
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
3

3
Publié le 24/10/2022

Great for IT work

Absolutely necessary for IT work I couldn’t imagine not having this program to help out. I would recommend it to companies with remote workers so that they can download programs or help troubleshoot

Avantages

Program is pretty basic in terms of features and straightforward to use. It’s been critical for my company to use especially during the pandemic for IT to solve technical issues

Inconvénients

I wish there was a call or audio feature so that when someone is remote viewing your screen you can chat through with them instead of typing everything out and using the chat feature which is slower and can sometimes being difficult to use when someone else is controlling your mouse, computer screen, etc.

Réponse de TeamViewer

Hi Bianca,
Thank you for contributing valuable time to sharing your unique experience with TeamViewer and we appreciate your recommendation on TeamViewer. We are glad that you are enjoying TeamViewer's performance, reliability and user-friendly functionality.
Did you know that we welcome all TeamViewer users and fans to visit TeamViewer Community (https://community.teamviewer.com/) for knowledge sharing and technical discussion. There are more powerful features to discover about TeamViewer and we would love to see you there!
Have a wonderful day!
Best,
Ying/TeamViewer

Répondu le 19/12/2022
Mayank
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/10/2022

Experience with TeamViewer

Overall experience is amazing & I am loving this app.
I also used other apps for remote support, but this is the one I liked most.

Avantages

All features in a single app, it is like umbrella which contains all features in one platform.
Ease of access.
User friendly GUI.
Multiple sessions in same time.

Inconvénients

So far, I found nothing which I can highlight as a drawback for this app.

Yurie Katri
Yurie Katri Afficher plus d'informations
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 01/10/2022

A helpful tool for working remotely

Before the presentation, I had to scramble to operate the terminal on the top floor of the office. It was not a security-restricted area and there was no concept of using a remote desktop connection to do the work, so we had to go there personally. However, with the spread of remote work thanks to Corona and the introduction of this tool, it became possible to work with a remote desktop connection from home or in the office, eliminating the hassle of walking. In addition, it is now possible to work from home, so I believe that work efficiency has improved significantly.

Avantages

It is very convenient because you can operate the remote connection destination terminal through a remote desktop connection between offices or in a homework environment without the hassle of detailed configurations. It is also possible to send files, so it is useful when you want to transfer a local file to a remote connection destination. It also supports smartphone apps, so in an emergency, you can access and respond from your smartphone, which is excellent.

Inconvénients

Sometimes it is strangely cumbersome, and operations such as clicking are disabled and a restart is required, which is inconvenient. Also, as it is not a cheap service in terms of cost, I think if there are several additional contract plans, the barriers to using the paid version will be reduced.

Alternatives envisagées 

AnyDesk

Pourquoi choisir TeamViewer Remote 

Trouble-free remote control. Even if the customer is stuck in the operation, we can control it remotely. Besides, it is easy to make clients download the remote tool and it is easy to start with a double click, which is also good.

Logiciel antérieur 

AnyDesk

Pourquoi passer à TeamViewer Remote

We are using it with a purchase contract, not a subscription. The cost performance is good, there is no remote precision (cut in the middle) and we can do the job without problems.

Réponse de TeamViewer

Hi Yurie,

Thank you so much for reviewing TeamViewer with the positive feedback!

We are happy that you are enjoying TeamViewer's performance, cross-platform flexibility, and reliability. We are glad to know TeamViewer is a powerful remote access tool for you and even for your home office!

You are invited to join TeamViewer Community (https://community.teamviewer.com) for any troubleshooting questions about TeamViewer. We hope you enjoy using TeamViewer all the time! See you in TeamViewer Community!

Wish you a great day and all the best.

Best,
Ying/TeamViewer

Répondu le 24/10/2022
Sadaharu
Sadaharu Afficher plus d'informations
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 13/08/2022

Easy remote application for getting started

In my job, I support marketing teams and designers in troubleshooting, but in the past, I used to give instructions over the phone while imagining the other party's situation. The two parties shared the same relationship. Still, mostly it was a job where "experience matters", but after introducing TeamViewer, anyone with some knowledge can support and do everything remotely. A case that used to take an hour to resolve a problem can now be completed in less than 10 minutes. This reduces stress in people on both sides and saves time and resources.

Avantages

It can be started without any particular configuration of the target terminal. Since the connection can be initiated simply by making use of the "ID" and "password", it is possible to connect to work computers with a sense of speed. I mainly use it to connect to company computers when I work from home and need some material that I don't have stored in the cloud.

Inconvénients

This depends on the specifications of the machine and the network environment of each machine, but the operation is slow and not comfortable to handle. Some people say it would have been faster if they had taken more time. If there is any part that can be improved on the software side, I would like to see it improved.

Réponse de TeamViewer

Hello Sadaharu,

Thank you for contributing the valuable time to share your unique remote access experience with TeamViewer!

TeamViewer always aims to be the pioneer in the remote access solution. Helping many TeamViewer users like you to practice a cost-effective work style is also the pursuit we are moving towards. We are greatly appreciated to have your trust and support in choosing TeamViewer!

Did you know that TeamViewer Community (https://community.teamviewer.com/English) welcomes worldwide users to join and share their questions and discussions together.

We hope to see your participants too! See you there!

Best,
Ying/TeamViewer

Répondu le 24/10/2022
Ana
Ana Afficher plus d'informations
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 16/08/2022

A tool that enables remote assistance with almost no operational restrictions

It is very useful because remote connection is possible whenever there is an Internet environment for terminals in places that do not have a VPN environment. For those who are not familiar with PCs, we also use it for classes on the use of the system and Excel, as you can see the operation on this side. Since it can be accessed immediately even on bases outside the prefecture, problems can be solved immediately.

Avantages

Installation is easy and can be started with little or no initial configuration. There are few input items at the time of connection, and even if the other party's employee is not very familiar with PCs, etc., the remote connection can be made easily. Since confirmation messages from the administrator can be displayed when the software is installed, almost all operations can be performed while the other party is connected, and almost all operations can be performed while the other party is remotely connected.

Inconvénients

TeamViewer 13 is what we are currently using, but it was only ever purchased once. It looks like the latest version only has one subscription, so I would like to have a one-time purchase. It may depend on the network environment, but performance can be slow.

Alternatives envisagées 

Dameware

Pourquoi choisir TeamViewer Remote 

Also, before the introduction of the system, there were times when I had backups of data and files sent by email, but it was difficult to manage, as the files I wanted were not attached. After introducing TeamViewer, when providing customer support, most of the customers who asked us to come to the office were convinced that we could solve the problem faster if we connected them remotely, as there was no time to travel.

Logiciel antérieur 

AnyDesk

Pourquoi passer à TeamViewer Remote

I think it is by far the best remote software that cannot log in unless you start the software that receives the remote control and tells it the password that changes every time you log in to the remote software. You can relieve the clients by telling them that the system is designed so that they can't log in without permission.

Réponse de TeamViewer

Hello Ana,

Thank you for your efforts in sharing the amazing feedback about TeamViewer! We are so thrilled to know that TeamViewer became a powerful tool for you to remotely connect to others at the same time!

We are happy to hear that TeamViewer is a user-friendly remote access solution for you too. TeamViewer couldn't grow further and stronger and have a better competitive advantage without your support!

Again, we can't thank you enough for supporting TeamViewer and we hope you enjoy using TeamViewer as always!

Best,

Ying/TeamViewer

Répondu le 12/10/2022
Akash
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/07/2022

Teamviewer usage review.

The biggest benefit is file sharing. My frequently used feature in installing programs on the PCs which do not have admin rights. Overall working experience with this software is very reliable and easy to use.

Avantages

Transferring of files remotely
Unattended Remote control
Instant chat box
Allowing multiple users to connect
Connecting instant to users

Inconvénients

More secured connection
TeamVeiwer Mettings
Working in mobile phones, sometime it takes a very long time to connect.

25 avis sur 759

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