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Tous les avis sur TeamViewer Remote Appliquer les filtres

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Was the best, now, very expensive. Not going to buy again.
It was good, now is bad. I have constant problems trying to connect to different clients, getting a "Connection error" without any explanation. Wasn't bad a couple of years ago, in fact, it was the king of the hill.
Avantages
When I started using TeamViewer 2 (yes, that's a 2), years ago, the program was the best of the best, and they kept growing. For me, speed was the most important thing because many of my clients were using slow connections. Also, the ability to start connections with only one ID and behind firewalls was excellent. Transfer files were good too, but basic.
Inconvénients
I used it for personal use until TeamViewer 12 when I decided to go pro and buy 3 channels. A very expensive software, that I thought I would keep using until I died. Then I learned that Teamviewer 8 was deprecated, then TeamViewer 10, etc.
And the worst part is that they're going to phase out TeamViewer 12 also. I bought a program and I'm forced to change to a subscription? Thank you, but no, thank you. I prefer other solutions. They also try to force you by not allowing cross TeamViewer 12 <---> TeamViewer 15. So, if I have a client that has TeamViewer 15, I can't give him support! Outrageous.
Réponse de TeamViewer
Hello Fernando,
It has been a pleasure to have you on board and share your true feedback about the TeamViewer journey!
We are sorry you had an unpleasant experience with the remote connection times with TeamViewer 12. TeamViewer v12 is NOT being deprecated.
As TeamViewer is not backward compatible, we would like to remind you to double-check the TeamViewer version on both sides of the remote connection. For example, if you are on TeamViewer v12, the remote side should also have TeamViewer v12 in use. You may remind the remote user to download TeamViewer v12 on the TeamViewer Down Page - https://www.teamviewer.com/en-au/download/previous-versions/previous-version-12x/.
Alternatively, you may create TeamViewer QuickSupport and send the quick link to the remote side for downloading the module - https://www.teamviewer.com/en-au/global/support/knowledge-base/teamviewer-classic/modules/quicksupp.
Hope the information helps in your case!
Wish you a beautiful day!
Best,
Ying/TeamViewer
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Fluid remote access solution
In general, TeamViewer saves us countless hours in troubleshooting conferences. It also makes sharing files easier and more fluid with the drag-and-drop feature.
Overall it is easy both for setup and usability.
Avantages
We mainly use this software to make things easier for our clients. What I like about it is how easy it is to install and how straightforward it is to maneuver.
Also instead of sending files through separate channels, you can simply access through directly on the second device that has permission.
It is also available on both Windows and MacOS.
Inconvénients
Even though their team was very professional in solving some of our technical issues, they replied either very late or completely didn't get back on certain occasions.
We had some sessions hung up despite the network being stable on both ends. But I believe these were isolated cases or glitches.
Réponse de TeamViewer
Hello Adam,
Thank you for writing the true feedback about your TeamViewer experience! It is great to know that you are satisfied with the drag-and-drop
of TeamViewer.
At the same time, we appreciate your honest feedback and we will forward the feedback on our Support Team to the responsible team for further improvement.
Best,
Ying/TeamViewer
- Secteur d'activité : Exploitation minière et métaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
TeamViewer
It made my life easier when it comes to support. Cause I am able to assist users wherever they are with no limitation. It allows you to install apps using your admin credentials without kicking you out.
Avantages
TeamViewer make it easy to support users by remote connection.
Inconvénients
The licensing is bit expensive. But perfect
Réponse de TeamViewer
Hi Jeffrey,
Happy to hear that TeamViewer helps you make your life easier when supporting your users remotely.
We would like to take the opportunity to invite you to click on the following link, where you will find a guide for the new TeamViewer interface
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a great day!
Valeria/TeamViewer

- Secteur d'activité : Construction
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
TeamViewer Remote is versatile and powerful
TeamViewer Remote is a powerful and versatile tool remote screen sharing tool which enable Support Teams to access and control user devices. It meets the needs of both individual as well as business users. It's Pros far outweighs its cons, hence it can be considered a comprehensive tool for remote access, support and collaboration.
Avantages
TeamViewer Remote provides multiple advantages including Ease of Use, Cross-platform support, secure connections, unattended access, file transfers and versatility.
Inconvénients
Some of the cons of TeamViewer Remote includes cost for business use for commercial purposes, fast stable internet connection is required, security updates are frequent and compatibility requirements.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Best Software for Remote Control
overall I have good experience with this because I easily manage my team and work also if team got any issue related the project easily connect via this software thanks.
Avantages
Most I like in this that is remotly control other system due to I love this
Inconvénients
nothing to like this easily manage work with this and maintain team work
Réponse de TeamViewer
Hi Bijendra,
Thank you for your review
Happy to hear that you have a good experience with TeamViewer.
We take the opportunity to invite you to click on the following link where you will find a guide for our new interface:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a nice day!
Valeria/TeamViewer

- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Managing remote teams has never been easier
Avantages
It is a very friendly tool, managing remote desktops or remotely accessing different computers at the same time and having a real-time visualization is something very easy to do with said tool without needing to see a delay because the communication is interrupted
Inconvénients
The tool is very expensive compared to others, but we consider it to be worth what it costs.
Réponse de TeamViewer
Hello Isael,
Thank you for sharing the positive feedback about TeamViewer and we appreciate your recommendation!
Also we hope you enjoy using TeamViewer all the time!
Best,
Ying/TeamViewer
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Cross-Platform Capabilities But Expensive for Businesses
I have experience 2 years with Team Viewer.
Avantages
Team Viewer works on multiple such as windows, linux, macOs, android and ios.
Inconvénients
Team Viewer is expensive for larger team. So, the cost of Team Viewer for business can be high.
Réponse de TeamViewer
Hello Aung Ko,
We are happy to hear that TeamViewer helps you in your work, especially because it runs on multiple platforms, which we believe you appreciate.
About the cost we would advise you to call our support team y order to discuss price possibilities.
For contact details please click in the following link:
https://www.teamviewer.com/es/global/support/customer-support/
Likewise, we take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so you can enjoy the complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a great day!
Valeria/TeamViewer
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Get Connected with TeamViewer Remote
It helped us connect with support sessions for better trouble shooting.
Avantages
It was easy to find the URL to connect to remote session.
Inconvénients
There was a download needed for it to run.
Réponse de TeamViewer
Hello Ian,
We are pleased to read that TeamViewer helps you to connect to a remote device for better troubleshooting.
We take the opportunity to invite you to click on the following link, where you will find a user´s guide for the new TeamViewer interface
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a great day!
Valeria/TeamViewer
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Using team viewer for work
I think TeamViewer is excellent software for what it proposes. I use it especially to remotely access other machines and it works excellently.
I can configure machines and applications remotely, as well as transfer files and retrieve files simply.
Avantages
TeamViewer is a useful and practical tool that allows you to access remote machines and work on them as if they were local machines. Sending files to a remote machine and copying files is also quite simple and practical.
Inconvénients
Something I didn't like is that they changed the old interface to a new one that I didn't really like. Finding the old features was a problem. They should have given the user the possibility to choose between one or more interfaces. But for new users I don't think this will be a problem. I also think that for common, non-commercial users the price should be a little lower.
Réponse de TeamViewer
Hello Wellington,
Thank you for liking TeamViewer and being an enthusiastic fan of TeamViewer!
We are so thrilled to know that TeamViewer became a powerful tool for you to remotely connect!
We would like to invite you to visit the TeamViewer Community (https://community.teamviewer.com) to share feedback sharing and join those open discussions with us, please?
We wish you a pleasant day and hope to see you there!
Best,
Ying/TeamViewer

- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great for remote support
Great tool! Use it every day. Quick Support is easily deployable.
Avantages
Easy tool to deploy (many option documented). Love the ability to elevate privilege prior to establish the connection. The Host product is great for unattended lab computers.
Inconvénients
The new interface, thought modern, is hard for me since I was so comfortable with the legacy interface.
Réponse de TeamViewer
Hello James,
Thanks for your feedback. We would like to hear more about your feedback and experience using a new interface. Kindly share your feedback in our Community: https://community.teamviewer.com/English If you are a licensed user, we would also recommend contacting our support team to discuss options regarding the new interface: https://www.teamviewer.com/en-us/global/support/customer-support/ We appreciate your understanding and support. Best,
Ying/TeamViewer
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Remote desktop
It was acceptable for a free version but not for a enterprise solution.
Avantages
Team viewer is an excellent remote desktop software. Ease of use and deployment.
Inconvénients
Because I only used the free version, it constantly dropped connections.
Alternatives envisagées
AnyDeskPourquoi passer à TeamViewer Remote
At the time nothing compared to Team viewerRéponse de TeamViewer
Hello Edwin,
Thank you for your review; it means a lot to us.
We are sorry to hear that your connection is experiencing timing limitations. Please ensure that both sides are updated to the latest version of TeamViewer. If not, please update them and retry.
If the issue persists, it could be the case that TeamViewer incorrectly detects commercial use. Please request the reset of your IDs on our homepage: https://www.teamviewer.com/reset.
Note: Do not forget to add all the IDs to the form (local and remote side IDs).
Best regards,
Valeria/TeamViewer
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Review on TeamViewer Remote
It helped to encourage my team to work together, through projects and sharing of ideas. When I started at first, the connection was fast, everything was fine. I could work remotely from home with my computer. But after switched to the pro version, The connection breaks and its difficult to get it connected back. You cannot log in except you update it, and it can be frustrating.
Avantages
The application is easy to use and simple to learn. It has handled technical issues for me without the help of any physical person. It works with devices that are offline, you can put them on. It is very multitasking.
Inconvénients
It was over priced and expensive when I went for the subscription. When I connect remotely to a laptop, the screen goes blank. The connections sometimes goes off. It was not like this from the start, but over time it started having these issues which should be looked into.
Réponse de TeamViewer
Hello Blessing,
Thanks for taking the time to review us and sharing your experience.
If you are experiencing connections limitations, we suggest ensuring that both sides have the latest version of TeamViewer available in our website.
If this is the case a resetting of the devices and, if it´s possible resetting also the WiFi, could solve the issue.
Therefore, we would like to invite you to click on the following link where you will find a TeamViewer user´s guide so you can benefit of the whole experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
All the best,
Valeria/TeamViewer
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Safe, reliable and simple
Really enjoy the capabilities with this software. The safety of the passcodes is especially nice to have an ensures a safer connection. ITa team was able to fully access our computers and perform any task necessary without needing us to manually assist.
Avantages
TeamViewer has been excellent in providing a safe tool for our IT team to be able to access our computers and perform maintenance, check on issues or update software. I love that you can create a new passcode easily so you can have safer access. It is quick as well which is helpful when the person who needs to access your computer is not within the same location.
Inconvénients
It can sometimes lag or not connect right away. Minor problem, and sometimes just requires patience. If there are multiple screens to access it can sometimes get tricky.
Réponse de TeamViewer
Hi Sarah,
Thank you for your review; it means a lot to us.
We are so happy to read that you consider TeamViewer a safe tool for your IT team to access your computers remotely and perform maintenance. However, we notice you mention that sometimes there is a lag in the connection, so in cases like these, just a software reset can solve the issue.
Likewise, we would take the opportunity to invite you to click on the following link, where you will find helpful information about our new interface:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
All the best,
Valeria/TeamViewer

- Secteur d'activité : Construction
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
The Ideal Solution for the Anticipated Moment
It helps me with technical support and allows easy access to devices without the need to be physically present. It also promotes teamwork by facilitating the creation of future projects, allowing everyone to share their ideas through a single presentation.
Avantages
I love using TeamViewer Remote when I need technical help and don’t have someone from the team nearby. This way, it allows technical support to be managed remotely. Additionally, it has made online meetings with superiors much easier.
Inconvénients
I have nothing negative to say about TeamViewer Remote; I find it excellent in every aspect.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great for customer support!
We are using this all the time for support to our customers.
Installed on around 500 clients and using it daily.
Never any problems.
Avantages
It works on every platform.
It's fast.
Filetransfer works good.
Inconvénients
Could be easier to share the connections in a team.
The connections should be for the whole company or for groups by default, not needed to share from one user to all otehr users.
Pourquoi choisir TeamViewer Remote
It's just better and better connection manager.Pourquoi passer à TeamViewer Remote
It was the best option for us. Everything we need is working great.Réponse de TeamViewer
Hello Johan,
Thank you for reviewing TeamViewer and sharing with us a wonderful remote support experience! We feel delightful that you enjoy the TeamViewer's cross-platform flexibility, performance and reliability on a daily basis.
Wish you a continued excellent journey with TeamViewer and Happy Connections!
Best,
Ying/TeamViewer
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Solve everything in easy way.
Avantages
This system is really easy to use and i have a really friendly interface & Installation and setup also simple and quick . Anyone can easily get and work on this . Mostly I'm really impressive about the system security because it use Two-Factor Authentication and specifically with encryption. This can be Use in any platform and performance is also really good and its high speed connection. In here we can fully control the device and at same time we can transfer the files easy. This is good for both business and personal use and its free for personal use with some operating systems and also its with reliable purchase plans.
Inconvénients
Mostly its high cost for the business plans such as beginner business. Main issue is hackers can easily attack the user system with this . Teamviewer is really depending on the internet, some times it will be a issue with the low internet access peoples, it need higher performance and it will slowdown the low end Computers.
Réponse de TeamViewer
Hello TeamViewer user,
Thank you for sharing the excellent review about TeamViewer! We are thrilled that you like the interface and installation of TeamViewer! Additionally, we would like to highlight our commitment to the security and privacy of remote connections. Please ensure that TeamViewer is on the latest version on both sides of the connection. If you would like to share more feedback about the TeamViewer interface and experience, please visit the TeamViewer Community - https://community.teamviewer.com/!
Hope to see you in the Community soon!
Best,
Ying/TeamViewer
- Secteur d'activité : Automobile
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
DIE Remote Management Lösung für den Helpdesk
Avantages
Sicherlich der Standard im Remote Management verschiedenster Systeme. Sind immer wieder von Ausreißern zu anderen Marktbegleitern zurückgekehrt. Der Funktionsumfang ist übersichtlich, aber mehr als ausreichend. Für die täglichen Supportätigkeiten bestens geeignet.
Inconvénients
Leider sind die Preise konstant gestiegen und natürlich hat man auf ein Abomodell umgestellt. Insgesamt kommt aber aber auf seine Kosten und Nachfragen nach Rabatten wurden bisher immer positiv beantwortet.
Alternatives envisagées
AnyDeskPourquoi choisir TeamViewer Remote
Wechsel von einer Nischenlösung zum MarktführerPourquoi passer à TeamViewer Remote
Wir haben uns einfach in der Benutzeroberfläche von Anydesk nicht wohlgefühlt.Réponse de TeamViewer
Hi Andre,
Thank you for your review and for sharing your thoughts
Likewise, we take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so you can benefit from the whole TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
All the best!
Valeria/TeamViewer
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Easily support remote computers with Teamviewer
I’ve been an IT engineer for 20 years and have used TeamViewer for multiple clients, in multiple environments. Connectivity was easy, fast, and secure. Installing the product took just a few minutes on both Windows and Mac computers. Deploying the software to clients is also easy and fairly painless.
Avantages
What I like most about TeamViewer Remote is the ease of connectivity to the target computer. Simply enter the Partner ID of the machine you need to connect to, select Remote Control, then click Connect. A prompt will appear, asking for their TeamViewer password - once that is done, you are connected and remotely controlling the computer.
Inconvénients
The free version of TeamViewer can disconnect at times and prompt you to purchase the product.
Réponse de TeamViewer
Hi Orion,
Thank you for taking the time to write the review! We are glad that TeamViewer has become a reliable remote solution for you!
TeamViewer is free for personal use, for commercial use a license is required. You can find more information on how personal and commercial use is defined here:https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/what-is-private-use/.
If you feel your use is not considered commercial, please fill out the following form - https://www.teamviewer.com/reset - our dedicated team assesses all requests individually, and in the order they are received, to determine if a reset is possible.
Hope you find the information helps!
Best,
Ying/TeamViewer
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
TeamViewer Software support
Avantages
One of the standout features of TeamViewer Remote is its versatility and ease of use. Here are some pros:
Cross-platform Compatibility: TeamViewer Remote supports a wide range of operating systems including Windows, macOS, Linux, iOS, and Android. This means you can remotely access and control devices regardless of the platform they're running on.
Remote Access and Control: TeamViewer allows you to access and control remote computers or mobile devices as if you were physically present at them. This is incredibly useful for troubleshooting technical issues, providing remote support, or accessing files and applications from a distance.
Secure Connections: Security is paramount when accessing devices remotely, and TeamViewer offers encryption and security features to ensure that your connections are safe and protected from unauthorized access.
Inconvénients
Connection Stability: In some cases, users have reported issues with connection stability, including occasional drops or interruptions during remote sessions. While TeamViewer generally provides reliable connections, occasional network issues can still occur.
Réponse de TeamViewer
Hi Alessandro,
We appreciate your acknowledgment of our software's strong security measures. Our commitment to providing end-to-end encryption, multi-factor authentication, and consistent security updates is unwavering. It's gratifying to know that you value TeamViewer's performance, versatility across different platforms, and dependability. Have a wonderful day and best wishes.
Ying/TeamViewer

- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
David's Team Viewers Review
Avantages
Team viewer allows you to use it for free for personal use. It is easy to use and automatically launches at startup. It support windows, mac and even android and ios.
Inconvénients
Team viewer cannot be used through a proxy.
Alternatives envisagées
AnyDeskPourquoi choisir TeamViewer Remote
Team viewer is very stable and reliable..Logiciel antérieur
SplashtopRéponse de TeamViewer
Hello David,
Thank you for liking TeamViewer! TeamViewer is free for personal use as always. We are happy that you are enjoying TeamViewer's performance, cross-platform flexibility, and reliability. Hope you enjoy using TeamViewer all the time! Have a great day!
Best,
Ying/TeamViewer
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Remote Desktop Support Tool of All Times
Offering remote support help save time and improve productivity.
Avantages
TeamViewer Remote allows me to support junior Engineers in my organization remotely.
Inconvénients
When internet connection is slow, TeamViewer Remote disconnects without a notice.
Réponse de TeamViewer
Hello Brian,
We are thrilled to receive a 10/10 rating from you! We invite you to join the TeamViewer Community at our official website if you have any troubleshooting questions. We hope you continue to enjoy using TeamViewer. Looking forward to seeing you in the TeamViewer Community!
Best,
Ying/TeamViewer
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Remote Work Control
Online meeting sessions facilitation and team scheduling.
Avantages
Remote work control. Agile team communication.
Inconvénients
No single complain, to broadcast now, it has it all.
Réponse de TeamViewer
Hi Jesse,
Thank you for your review.
We are happy to see that you like TeamViewer, especially for your online meeting sessions.
Likewise, we take the opportunity to invite you to click on the following link where you will find a guide for the new interface, so you can enjoy the complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Wish you a great day and all the best.
Valeria/TeamViewer

- Secteur d'activité : Banque
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Genialidad de aplicacion remota !
Puedo decir que dessw mi casa me conecto ala computadora de mi trabajo y puedo realizar las labores como decia desde mi casa y me tranquiliza ya que cualquier contratiempo o emergencia lo puedo hacer desde mi casa o en el lugar en que me encuentre.
Avantages
Es genial esta aplicacion ya que la utilizas desde cualquier parte y esta en sincronizacion , con tu computadora del trabajo y te da la pauta a realizar las mismas funciones desde tu casa . Y ademas de ello me ahorro costos gracias a esta genialidad de aplicacion .
Inconvénients
Me encanta la apliacacion y los precios son justos .
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Teamviewer day to do in IT
Same as my Pro's and Cons.
I wouldnt stop using Team viewer, i prefer it over other remote support softwares for its ease of use and professional/secure features.
Avantages
Ease of use and setup time. I like the option to have unattended access setup on frequent remote servers that i need to access from my Laptop. Since i tend to move around to different locations for work. Remote access is critical for me
Inconvénients
I wouldnt really say its a deal breaker, but at first, the installation was a bit lack luster in what options to pick (unattended/restricted access). I had to reinstall the product a few times to get the correct version i wanted but apart from that, its all good. I have come across the black screen bug but i believe that may be a Server issue. But if its a known server issue, i think Teamviewer should add this on their FAQ.
Alternatives envisagées
ISL LightPourquoi passer à TeamViewer Remote
We actually use both in our company. I personally prefer using Teamviewer. I think the screen quality is a lot better and its features are easier to use.Réponse de TeamViewer
Hi Kyle S,
Thank you for choosing TeamViewer and liking TeamViewer! We are so happy to hear from you that TeamViewer is a user-friendly remote access solution!
We would like to invite you to join TeamViewer Community (https://community.teamviewer.com) if you have any trouble shooting questions.
Hope you enjoy using TeamViewer as always!
Best,
Ying/TeamViewer
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Asistencia remota y solucionados de cualquier problema
Me ha encantado, me ha permitido realizar trabajos de una ciudad a otra sin tenerme que desplazar… y dejar funcionando informes y demás…. También me han prestado asistencia a mis laptops de trabajo desde otras ciudades.
Avantages
Me encanta que cualquier persona hoy en día puede usar cualquier programa o dispositivo o hacer cuálquier tarea o trabajo, y no quedarse varado por algo que no entiende porque tiene. Un soporte con cualquier asistente que use esta app y le esté prestando este servicio.. Hoy en día es un canal de comunicación entre empresas de software, o empresas que presten servicios de enseñanza… prestan asistencia remota
Inconvénients
Podrían mejorar la velocidad de cómo funciona en el momento de la asistencia… la velocidad del servidor.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Advantages of using TeamViewe Remote
As an IT support, I have to support my bank branches in different cities, so it's very fun to connect to them remote and give them support instead of moving physically to their branch.
Avantages
I like most the usage of TeamViewer for any computer around the world.
Inconvénients
I like lest API in TeamViewer Remote. I never use it because I don't know how that works.
Réponse de TeamViewer
Hi Romaric,
Thank you for choosing TeamViewer for your remote access solution! We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any trouble shooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in the TeamViewer Community!
Best,
Ying/TeamViewer
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
amzaing experience
Remote Management does a great job of managing your offsite systems, patch management, and organizing your systems, which makes remote access a breeze.
Avantages
flexibility, easy to use
user interface
features
Inconvénients
itt helps on easy to use interface with a powerful remote features. Its fast and easy to navigate through the interface with a quick support to desktop
Réponse de TeamViewer
Hello Ahmed,
Thank you for your review.
We are thrilled to read that you had an amazing experience and that you liked especially our Remote Management option.
We would like to take the opportunity to invite you to click in the link below where you will find our knowledge base with lots os useful information:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
All the best!!
Valeria/TeamViewer
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Quick and Easy Access to help remote users with technical issues
I've used TeamViewer for over 15 years and it has always been very useful in my company. We've never wanted to use anything else.
Avantages
I love that logging onto a user's computer is quick and painless. I love that you can easily assist a user while explaining what you are doing.
Inconvénients
I don't like when there are updates and you try to log in and you receive a message that says the user has a more recent version than you, and it won't allow you to log in.
Réponse de TeamViewer
Hi Lisa,
Thank you for being a loyal fan of TeamViewer! We are proud to provide outstanding remote connections to users worldwide.
TeamViewer always puts Security and Privacy as the top priorities. The latest version of TeamViewer is even better and recommended in use. Following this, we can ensure all users enjoy the best experience, stronger security, and the latest features on TeamViewer. Please keep your TeamViewer at the latest version all the time.
Likewise, we would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any trouble shooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in the TeamViewer Community!
Best,
Ying/TeamViewer

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
A very reliable remote access and control software
Having used the software for more than 3years now, i would highly recommend it to people. it has really improved over the past years and more features have been added to it
Avantages
Fast connectivity, very reliable and clear audio when it comes to holding meetings and video conferencing.
Inconvénients
input delays when it comes to accessing and operating a computer remotely
Réponse de TeamViewer
Hi Martin,
Thank you for choosing TeamViewer for your remote access solution and we appreciate your recommendation!! We are happy that you are enjoying TeamViewer's performance and reliability.
Wish you a great day and all the best.
See you soon!
Ying/TeamViewer
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Excelente para gestión de equipos
Transferencia fue correcta la hemos usado para el trabajo en equipo y nunca nos falló es una alternativa que tenemos ante Google meet
Avantages
La ventaja que nunca se desconecta ni tampoco tiene microcortes como pueden tener otras aplicaciones gratuitas.
Inconvénients
Quizás las desventajas de los recursos que come la computadora utilizar este tipo de productos

- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Best product for remote desktop
Avantages
Its easy and help me to support users
And can i remote my pc in home remotely
Inconvénients
Black screen when join any laptop remotely
Alternatives envisagées
AnyDeskRéponse de TeamViewer
Hello Mohanad,
Thank you for sharing the review about TeamViewer!
We would like to share this troubleshooting article about Black Screen -
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/troubleshooting/black-screen-after-starting-a-connection/. Hope it helps and solve the issue for your remote connections.
Best,
Ying/TeamViewer
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
buen producto
muy buena, una aplicacion que te facilitara la vida en tu dia a dia sin importar que
Avantages
facil de usar y seguro, permite que puedas conectarte a cualquiera de tus dispositivos de forma remota
Inconvénients
hay ocasiones donde se depende mucho de la red y la estabildaid de la misma, epro son cosas que suelen suceder pero que no dan una buena experiencia
Réponse de TeamViewer
Hello Wilson,
Thank you so much for your review, it means a lot to us.
We are happy that you find TeamViewer easy to use and that you´re using it on a daily basis.
If you´re having any instability in the connection we suggest resetting the devices and, if it´s possible resetting also the WiFi. This could solve the issue.
Wish you a great day and all the best.
Valeria/TeamViewer
- Secteur d'activité : Emballage et conteneurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Team Viewer Changes make use impossible
We had to reinstall TV on all computers after this update, puttimg a serious crimp in our work. Team viewer locks you into one year deals, then does not refund after 28 days. It took us significantly longer than that to even get half of our computers back into our network. Team Viewer's customer service people are very nice, if you can get them on the phone. They have no mechanism for helping paying customers with emergencies, you are told to leave a message and they will call you back. Overall terrible experience recently with Team Viewer. I recommend anyone thinking of using this app go with anyone else at all. Your local internet scammer is a better choice.
Avantages
I used to like ease of access. That is now gone.
Inconvénients
Their update made the app impossible to use.
Réponse de TeamViewer
Hi Nick,
We are sorry to hear about the negative experience with TeamViewer.
We would really like to help you look into possibilities for easing the concerns with TeamViewer. If there is anything that our support team and I can help you with, then don’t hesitate to reach us on TeamViewer Support Page (https://www.teamviewer.com/en/customer-support/) or the TeamViewer Community (https://community.teamviewer.com). We will do the best to see how we can turn things around.
I am hoping to hear from you.
Best,
Ying/TeamViewer
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
TeamViewer best Remote connection.
I use IT for work to establish Remote connection and set up with other Pc and devices.
Avantages
Perfect remote connection for work and other needs.
Inconvénients
Like it all...Perfect job with TeamViewer and experience i do have.
Réponse de TeamViewer
Hi Zhivko,
Thank you for your feedback and for taking the time to share your thoughts.
We are thrilled that you chose us as your favorite remote access solution!
We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so you can benefit from all the features available in TeamViewer: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a great day!
Valeria/TeamViewer
- Secteur d'activité : Externalisation/délocalisation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Pessima esperienza
meglio non averci a che fare, soprattutto in maniera commerciale
non ci hanno avvertiti dell'aumento dei prezzi, inviando una mail ordinaria a un dipendente invece che all'amministrazione.
Non hanno accettato quindi la disdetta per giusta causa, visto che avevano aumentato i prezzi, e ci hanno mandato ripetute fatture e aziende di recupero crediti su una licenza che non abbiamo mai utilizzato (di fatto abbiamo pagato una licenza un anno in più senza poterla mai utilizzare)
Alla nostra apertura del ticket riguardante il fatto che avevamo pagato un anno in più (abbiamo pagato per non sentire aziende di recupero crediti), ci hanno risposto che per loro era giusto cosi', e che oltretutto non ci facevano causa loro perchè le licenze non vanno rivendute (ci hanno quindi accusato di aver venduto la licenza a un cliente, quando noi abbiamo invece venduto il servizio di assistenza sistemistica, il cliente ha semplicemente usufruito del "quicksupport")
Di fatto continue minacce, non risolvono il problema
Consiglio il passaggio a AnyDesk
Avantages
Non ho trovato nessun vantaggio . Sono passato a anydesk
Inconvénients
Assistenza
Supporto commerciale
Il resto l’ho scritto nella descrizione complessiva
Alternatives envisagées
AnyDeskPourquoi passer à TeamViewer Remote
Perché offriva un supporto commerciale ai rivenditori
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
TeamViewer secure support for our video conferences
is a remote desktop tool that allows users to connect to a computer from another device, whether to troubleshoot technical problems, work as a team, or access remote files. On this occasion, we will analyze the advantages and disadvantages of TeamViewer, as well as other important aspects about its use.
Avantages
We can transfer files quickly and safely, we can provide technical support from one computer to another without problem, the program is affordable and economical.
Inconvénients
Without internet you cannot use this product, if the connection is lost remote assistance ends, you cannot connect to more than 2 computers

- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
TeamViewer: Makes Collaboration Easy
Avantages
I personally liked how easy it was to use TeamViewer. The interface is user-friendly and I was able to quickly connect to another computer without any issues. It also has a lot of useful features like file transfer and remote printing, which came in handy when I needed to access files or print documents from a different location. Overall, I found TeamViewer to be a very reliable and efficient tool for remote access and support.
Inconvénients
Sometimes it gets a little unstable, but I think the problem is more on the internet than on the program itself.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Build your team with Teamveiwer Remote.
My overall experience was fantastic and I would definitely recommend this product to other people in clients as well it's something that is a must-have now for me and my team.
Avantages
What I like most about teamview remote was just how easy it was to set up and connect with my employees and customers it makes it just so much easier for them and for me to stay in contact and up to date with the most important information and also in real time
Inconvénients
I I really can't say there's anything that I disliked about TeamViewer remote everything from the two-way Conferenceing to the remote Conferenceing as well as cell phone controls which were great it worked exactly like I thought it would work start to finish.
Réponse de TeamViewer
Hello Carlos,
We appreciate the fantastic review of your TeamViewer experience. Thank you for trusting TeamViewer. We are so proud that TeamViewer is now your powerful and supportive remote access collaboration solution! Wish you a continued wonderful journey with TeamViewer and Happy Connections!
Best,
Ying/TeamViewer
- Secteur d'activité : Animation
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Review of Team Viewer Remote
Avantages
Ever since I got started with TeamViewer Remote,I find it very simple to access and control remote devices securely, anytime.It can easily monitor and manage remote work with TeamViewer Remote.I can transfer files quickly and securely using TeamViewer Remote.
Inconvénients
It helps on easy to use interface with a powerful remote features. Its fast and easy to navigate through the interface with a quick support to desktop, which is amazing.
Réponse de TeamViewer
Hi AKHIB,
We are thrilled to know that you like the interface of TeamViewer Remote! Thank you for sharing your unique experience on TeamViewer with remote control and file transfer. We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any trouble shooting questions. We trust you'll continue to enjoy using TeamViewer. Looking forward to seeing you in the TeamViewer Community!
Best,
Ying/TeamViewer
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Make smart decision choose team viewer remote
It's been a great experience with team viewer remote and I tell everyone try it you won't be disapointed.
Avantages
Its self explanatory provides great security and the premium is fair this software is supurb
Inconvénients
I don't like if you don't have premium then you get only 20 min or less of use
Réponse de TeamViewer
Hi Lisa,
We appreciate your trustworthiness in choosing TeamViewer as the reliable remote access solution!
If you feel your use is not considered commercial, please fill out the following form - https://www.teamviewer.com/reset - our dedicated team assesses all requests individually, and in the order they are received, to determine if a reset is possible.
Hope you find the information helps!
Best,
Ying/TeamViewer
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
One of the best remote viewing and troubleshooting programs.
Overall i have used this program for years and will do so until something changes. Over the years they have tried more and more to get money out of you trying to sell you on other features. I still only use the free version of it and i'm happy with that.
Avantages
I like that it is easy to direct someone to the website and they can download it with little problem. It is a simple install and from there its quick to fix the problem.
Inconvénients
I don't like that the install has this step asking if they want commercial or personal or neither. Just remove that and eliminate the confusion.
- Secteur d'activité : Enseignement primaire et secondaire
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Recensione Teamviewer da studente
Avantages
Mi capita di utilizzare questo software ogni tanto e devo dire che è quello con cui mi sono trovato meglio all'interno di questa categoria. La grafica è strutturata bene oltre che essere molto semplice e intuitiva. Una volta eseguito l'accesso ci sono diverse modalità di connessioni al dispositivo da remoto anche queste davvero semplici. Inoltre la fluidità della trasmissione è davvero ottima a differenza di altri programmi che, nonostante utilizzassi una connessione a 200 Mbps, gli FPS erano veramente bassi e dovevo controllare il pc da remoto con la trasmissione a scatti
Inconvénients
Non ho trovato particolari lati negativi all'interno del programma
Réponse de TeamViewer
Hello Lorenzo,
Happy to hear that, as student TeamViewer helps you in your activities.
We take the opportunity to invite you to click on the following link where you will find a guide for the new interface so you can benefit of a more complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a nice day!
Valeria/TeamViewer
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Providing IT support with Teamviewer Remote
Avantages
Ability to connect seamlessly to an end user's device to provide support over any type of internet connection. Possibility to monitor specific information like disk space, cpu usage or even update status.
Inconvénients
The price is significant for this tool adn cheaper alternatives exist.
Alternatives envisagées
AnyDeskPourquoi passer à TeamViewer Remote
Renown product with capabilities that matched our needs.Réponse de TeamViewer
Hello Hugo,
Thank you for your review.
We are pleased to read that TeamViewer helps you to connect with your end user device and provide them with the support they need.
We take the opportunity to invite you to click on the following link, where you will find very useful information about the new interface: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a nice day!
Valeria/TeamViewer
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
A good remote desktop application for professional and daily users
I have used TeamViewer to access remote pc in India from Japan. Overall experience is good.
Avantages
A team viewer is a professional-grade tool. The connectivity and the user interface are very good.
Inconvénients
It is a little bit costly. It may not be economical for occasional users.
Réponse de TeamViewer
Hello TeamViewer user,
Thank you for your review and for taking the time to share your experience with us.
We love the fact that you could access a remote pc in India from Japan. That´s the primary goal of our software: to make our users' lives easier.
All the best,
Valeria/TeamViewer

- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Reliable Remote access with room for improvement
My overall experience with TeamViewer Remote has been positive, with its user-friendly interface and reliable performance making remote access and collaboration smooth, despite occasional connectivity issues.
Avantages
The seamless and intuitive remote access made collaborating across distances effortless.
Inconvénients
The occasional connection drops can be frustrating during critical remote sessions
Réponse de TeamViewer
Hello Neelam,
Thank you so much for your review.
We are delighted to hear that you found our interface user-friendly, and the connection seamless and intuitive, which enhanced collaboration with customers and peers, resulting in a positive overall experience.
We regret to hear that the connection sometimes fails. In such instances, we suggest restarting the software or, if possible, even the Wi-Fi to re-establish a more stable connection.
We wish you a nice day.
Valeria/TeamViewer
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
TeamViewer is my pick for corporate use case
I have been using TeamViewer for more than 10 years and it is a very trust worthy piece of software. It has been around when there are no modern software tools for screen sharing like Zoom, Google meet, Skype and also remote control software like AnyDesk. While the most modern software's are light weight and easy to use, when the stakes are high and security is top priority, TeamViewer is a go to software.
Avantages
TeamViewer's security is top class! It has both mobile and desktop applications for accessibility. The best part is that it is free to try for non-commercial use. It has been around for many years and in a corporate environment, it is a trusted and a go to software tool.
Inconvénients
Security is also the best part and also the worse part. In an attempt to make it secure, there are a lot of gatekeepers or road blockers. Respecting the firewalls, security policies etc. It is great for the corporate environment with high stakes but other software would do a great job for a simple use case. Also TeamViewer has trouble with low bandwidth connections.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Faster than other software
It is not as easy to use as the old version. After updating to the new version, many functions are not as easy to find as before.
Avantages
For our office meetings and working from home.
Inconvénients
faster than other software. I can remotely control my office computer when I work from home.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
TeamViewer Review
Avantages
easy remote access of or organization's devices. easy user interface for non-tech newbie
Inconvénients
I have gotten cut off a couple of times, but support were quick to help with that
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Using Teamviewer for Remote
Using Teamviewer for remote access is easy to use. It is easy to install and not much configuration is needed. Interface is user friendly.
Avantages
It is intuitive and easy to use. It is also more secure compared to other products.
Inconvénients
The licence is rather expensive. Registration process is quite tedious.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
User experience
Awesome and easily file sharing and screen control
Avantages
Awesome tool for remote access , file transfer
Inconvénients
Remote access slow and session disconnect