MailerLite

4,7
Note globale

4,7
Note globale
Avis

Parcourir les avis sur MailerLite

2 130 avis sur 2 130
Classer par :
Utilisateur vérifié
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 27/03/2024

Well priced email automation for beginner email marketing

I'm happy with MailerLite experience. I had good support and they reply fast. I had some misunderstandings with them, but the communication about it was done with care.

Avantages

At the moment of signing up the offer was better than competition, pricing is good too. There are all the basic to medium features someone would need to set up automated email campaigns with low cost entrance, that includes hosting and editor for landing pages.

Inconvénients

Pricing has increased during my time of using it, and new competition appeared with better cost to features ratio, where you don't really pay monthly, but it depends on number of emails sent. So it depends on what type of pricing you need and how many emails you send.

John
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/02/2024

Fast & Reliable Way To Get Our News To Our Customers

Just going from the old interface to the new was a little tricky, for me at least because I was so used to things the way they were. The folks at MailerLite actually surprised me at how helpful they were in both the speed of their responses and the content of them too... like someone actually read my questions and actually answered them... not just sending me a link to their FAQ page, we've all had that kind of "no-help" help, and it can be maddening. MailerLite has been absolutely terrific, can't say enough good about them.

Avantages

Once you get in a groove on the interface, emails are remarkably fast to create and send. Just about as fast as a Facebook post but obviously with a lot more direct reach.

Inconvénients

Not a whole lot. The one suggestion I might have would be the ability to incorporate something like TINYPNG directly in to the interface. Lots of times I'll use the same graphics for a website and just upload them to MailerLite for the email. Saves me time when I'm doing work at 3am. Be nice to have a 1100px wide graphic at 150k knocked down in size, both mechanical and file size, automatically. It'd make for smaller email overall size.

Sílvia Isabel
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 08/02/2024

Simple, practical and intuitive

Simple, easy, with fantastic technical support. Very positive experience.

Avantages

It's super intuitive, perfect for anyone starting a business. It allows you to enjoy several features even in its free version.

Inconvénients

The reports could be more complete, especially for subscriber management. And automation, in advanced plans, should be more complex, allowing for more flows.

Alternatives envisagées 

Kit et Zoho Campaigns

Pourquoi choisir MailerLite 

The free version was more limited and the paid version was too expensive for the features it provided.

Pourquoi passer à MailerLite

The cost-benefit ratio. More features at a lower cost.
Rachel
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 21/02/2024

Wonderful Service at an Affordable Price

They’ve been so great! I’ve been able to do everything I need and not break the bank doing it.

Avantages

It offers a lot of features I desperately need, like website setup and management, email subscriber management, email campaigns, landing pages, and more, all for a great cost compared to its alternatives! And their customer service is amazingly helpful when the technology challenged among us get lost!

Inconvénients

I wish I had a bit more control of how the blocks on websites and emails steam into one another, to make it a bit less choppy, but it’s manageable for sure!

Janusz
  • Secteur d'activité : Internet
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
3

4
Publié le 23/10/2024

Overall, quite a nice tool.

Overall, quite a nice tool. There is no doubt that I can recommend it. I've checked out a few of these tools and this is pretty good.

Avantages

mailelite is very easy to set up and use. The deliverability of emails also stands at a high level.

Inconvénients

Support is very poor. They almost always end up referring you to tutorials.

Joseph
  • Secteur d'activité : Édition
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 03/10/2024

Overall a good mailer

Overall, it is good, but the image upload limit may be a factor why I may leave.

Avantages

It is easy to manage the form and set things out so everything is clear.

Inconvénients

I really, really dislike the 2mb image limit. It's really frustrating.

Réponse de MailerLite

Hey Joseph!

Thank you for taking the time to leave us a review. You would be happy to know that the image limitation has been fixed from our end. Now any images above 2MB gets optimized to fit with our size requirements. So now users can upload images with size greater than 2MB!

Répondu le 22/10/2024
Calvin
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 16/12/2024

The MailerLite Software Review.

The drag-and-drop editor, I can easily create beautiful emails by dragging and dropping elements without needing to know any code. this has helped me a lot as I can't code.

Avantages

I like that its easy to use. MailerLite has a simple, user-friendly interface, making it easy even when I'm just starting to create and send emails.
Secondly its affordable, It offers a free plan with many features, and the paid plans are reasonably priced.
Lastly the drag-and-drop editor. I can easily create beautiful emails by dragging and dropping elements without needing to know any code.

Inconvénients

It has limited templates. although it offers templates, the selection isn’t as large compared to some other email marketing tools.

Allie
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/02/2024

The best value for the money!

My overall experience with MailerLite has been wonderful. I have learned many things from their knowledgable support team and their videos. All these things have helped me to be able to grow my business. I definitely would recommend them to anyone who needs to build a business using this type of platform and could use some professional guidance along the way. No need to worry, they are right there to help!

Avantages

When I first started using mailerLite, I had absolutely no idea how to do anything related to the field I am now working in. I was very happy to see that mailerLite"s support team would reply to questions in a timely manner. They also have easy-to-follow videos that helped me along the way. Everyone who I had the pleasure of communicating with was pleasant, knowledgeable, patient and dedicated to helping make the process easy for me to understand!

Inconvénients

I have not encountered anything that I did not like regarding Mailerlite.

Tyler
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 24/11/2024

MailerLite - We've Been Using It For a While. Here's What I Think

MailerLite has proven sufficient for us with getting out our weekly newsletters, building a mailing list, and doing so at a competitive price.

Avantages

I love that MailerLite's pricing follows a "pay as you grow" model. We've been using MailerLite for a while now for our weekly newsletter. At the start, the service was free for our first 1000 subscribers, but we switched to one of the premium plans once we grew our list beyond that count. It's nice to be able to upgrade after we've also had returns on the mailing list service, rather than paying a premium price as a newbie. It should be noted that MailerLite also has competitive pricing in comparison to other mailing list services.

Inconvénients

In all honestly, I don't particularly have a negative to offer about MailerLite at the moment from my own experience. However, I did hear that they deleted many free users from their systems earlier in the year. One may need to be cautious with regard to the longevity of their free plan.

Katie
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 29/03/2024

This is the best I have used

Since day one I have LOVED MailerLite. When I have a question or an issue, their customer service is on top of it and digs in and helps me. I became certified with their awesome MailerLite Academy which was super helpful. As a designer, it was important to me to have the capability of designing the emails just how I want them without coding. This is the best I have used doing that. I also use their email cleaning product that streams in so seamlessly. Great product!

Avantages

Easy to use
Great Customer Service
Great Stats
Beautifully designed

Inconvénients

There are a few clunky parts when it comes to subscriber management but nothing too bad. Some of the design modules could be better.

Albert
  • Secteur d'activité : Génie civil
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/07/2024

MailerLite

Mailer Lite is a user friendly platform, with nice and intuitive design. Importing our contacts was easy i started my first campaign in minutes. I had no problems with emails landing in spam.

Avantages

Is a simple to use email marketing system. Setting up is fast and easy with great support. My favorite feature is the drag and drop email editor, helps a lot when creating an email. You have many templates to choose from if you dont have the design already made and the AI feature really does its job.

Inconvénients

Sometimes the builder has a little lag.

Debbie
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 29/09/2024

Love it must have

Overall, my experience with MailerLite has been extremely positive. I have been able to effectively communicate with my target audience and drive engagement with my email campaigns. The analytics provided have allowed me to track the success of my campaigns and make data-driven decisions for future strategies.

Avantages

The user-friendly interface of MailerLite is what I liked most about this product. Navigating through the platform is incredibly easy, and I was able to create professional-looking email campaigns in just a few minutes. The drag-and-drop editor is intuitive and allows for customization of templates to fit my brand's aesthetic. Additionally, the automation features have saved me a significant amount of time by setting up drips campaigns and autoresponders.

Inconvénients

However, one aspect that I found to be a bit cumbersome was the lack of advanced segmentation options. While the basic segmentation features are sufficient for my current needs, I can see how more complex campaigns might require more robust segmentation capabilities.

Mary
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 13/12/2024

Always There to Help || Always Providing Value

I've been using them for 1.5 years. I used other services before (Mailchimp, Hubspot), and I find MailerLite a big improvement in ease-of-use and support.

Avantages

- Everyone at the company is trying to help me succeed, from tech support to marketing
- They never try to up-sell you to levels you do not need and are always willing to give you the best price point
- The systems are easy to use and they provide lots of help if you get stuck.
- Features, features, features! Drag & drop, easy to edit, easy to create.
- Free websites and landing pages that you can EASILY create from scratch or from templates
- BEST OF ALL - they have amazing support from people who are cheerful, quick to answer, and clear in their descriptions.

Inconvénients

Every now and then I wish some templates had more "edit" options in the templates. But this situation is rare.

Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/08/2024

A newsletter tool that has everything you need, with just a few minor problems

Very positive. I love software that does one thing right. Even though MailerLite has other products I'm not interested in (landing pages, forms, ecommerce), it does the mailing part brilliantly.

Avantages

I was able to set up an almost exact copy of our HTML email template using drag & drop tools from MailerLite.

The platform has A/B testing features, which can come useful - but you need a larger list for this to be reliable.

Creating emails is easy, and it has all the features you need to run a newsletter.

Inconvénients

The preview/testing options are more limited than I expected - it's a simple desktop & mobile preview, and not an advanced one where you can test the email in all clients.

Logging in also has a minor problem. As MailerLite has multiple products, you need to select which one you want to use when you log in. There's an option to automatically redirect you to a specific product each time you log in - but if you remember your log in, that doesn't apply. You have to manually click it, even if you're only subscribed & using one product. It's a waste of just a few seconds each time you log in, but it's also such an easy thing to improve.

Alternatives envisagées 

Campaign Monitor by Marigold

Pourquoi choisir MailerLite 

We were dropping HubSpot as a CRM, and were looking for a tool focused on emails.

Logiciel antérieur 

HubSpot Marketing Hub

Pourquoi passer à MailerLite

It's often recommended as a #1 choice. I liked that most of the features are not price-gated. We also didn't need to use custom HTML to code the email templates, which is a big time saver. It has all the bells and whistles needed, and a solid pricing structure to match.
Kristin
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 13/12/2024

Great Communication Tool

Overall experience has been very positive. Especially the Customer Service folks and the multitude of help videos.

Avantages

First of all, Customer Service is outstanding. It is easy to get to an agent if the help links the "BOT" gives you aren't enough.
Second, the Campaign builder is easy to use. It did take me a little to feel completely comfortable, but it is definitely user friendly and provides a number of block that you can include in your campaign. You can always figure out a way to make it look like you want. In addition, you can edit the actual HTML if needed.

Inconvénients

I don't particularily like that you have to use the blocks to add images and other visual content to your campaign. I was used to your "monkey" competitor where you could add an image to your text box, but I figured that I can just continue the text block by appending an image block or a combined block.

Rebecca
  • Secteur d'activité : Photographie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 25/09/2024

Great for Scaling and Segmentation, But Could Use Better Email Templates

I switched to MailerLite after using FloDesk, which I loved but didn't have a robust enough system for my needs. MailerLite has allowed me to set up multiple lists that market to different types of people, and has helped me scale my business.

Avantages

MailerLite is pretty easy to understand, set up, and use. It was important to me that I was able to segment my lists and have great insights and MailerLite checks those boxes.

Inconvénients

The thing I like the least is that the templates for emails aren't very stylized or pretty. They get the job done but I really wish there were better templates.

Réponse de MailerLite

Hi Rebecca,

We really loved reading your reviews. We would love to understand more on how we can improve our templates. We also think you would make such a great case study! If you are interested, get in touch! And we can have a chat.

Répondu le 01/10/2024
Alicia
  • Secteur d'activité : Internet
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
3
Support client
5

5
Publié le 29/12/2024

An Impressed Customer

My experience with MailerLite so far has been excellent. I am definitely impressed by how they treat me as a customer, because not every company knows how to appreciate their customers and make them feel appreciated.

I am definitely looking forward to using all of their service fully and their different features soon.

Avantages

I just recently subscribed to MailerLite and have not dived into the different features as yet. But I do love everything they have to offer. What I can talk about is my experience with their awesome customer service. Most of the time when I reach out to them for help with something or their assistance, they immediately respond within a few seconds or less than a minute. That is some awesome customer service right there that I appreciate and that I'm grateful for.

Inconvénients

I can't think of anything that I like least about MailerLite.

Markus
  • Secteur d'activité : Musique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/11/2024

Easy-to-use email campaign design platform for the rest of us

I have tried many different email campaign clients. MailerLite does what others don't. They designed a platform that speaks to non-corporate clients who work in creative industries. We value ease-of-use, clean, modern design choices without sacrificing professional look or functionality. Whenever I work on a campaign, I am done faster than before with great-looking results.

Avantages

Designing email campaigns can be challenging. MailerLite offers easy-to-use tools that don't overwhelm but give you a set of great-looking, professional tools that even a novice can handle.

Inconvénients

While this is not a deal-breaker, handling and creating groups of subscribers could be a little more streamlined. However, their customer service helped me out with a few easy-to-follow steps.

Rachel
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

4
Publié le 10/05/2024

Excellent beginner platform for email marketing if you're just starting out

Overall my experience with Mailerlite has been great, it'd helped me grow my business, learn more about email marketing, and i've used almost all of their tools in some aspect or another to help my subscriber base grow and my sales along with it.

Avantages

I have been using Mailerlite for about 4 years in my business. It's been a phenomenal platform for me to learn about email marketing on. It's quite user-friendly and easy to learn. It offers great features that can serve as double duty for your business such as landing pages that convert leads. I love their automations and use numerous automations in my business. They have been a game changer for my business and allowed me to give a more personal touch to my subscribers as I have multiple welcome email sequences that can slowly introduce my brand and myself and also lead to a soft sale.

Inconvénients

I do find Mailerlite can be a little glitchy sometimes, especially in their drag and drop email builder, I wish the developers would make it more streamlined. For example the side menu seems to disappear and to add an additional block to my email, I need to duplicate a block and delete the duplicate in order to bring up the menu. They also recently did a major conversion/upgrade from mailerlite classic to their new version and I thought they could've made the transition more seamless and less on their customers to do, as we had to migrate all of our own data. However if you're new to mailerlite that wouldn't pose a problem to you.

Alternatives envisagées 

AWeber

Pourquoi passer à MailerLite

I really like the interface of Mailerlite and how easy it is to navigate, i've used other email marketing programs previously and I found them much hard to navigate and understand, so if you're new to email marketing their aesthetic is pleasing and easy to follow.

Réponse de MailerLite

Hey Rachel, we'd love to understand this glitch your experience and try to see what we can do on our end about this. In order to do that, we would need some extra details, could you please get in touch with us?

Répondu le 16/05/2024
Anke
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/12/2024

Great tool. Excellent price-performance ratio

Started using it in 2020 and was happy. Switched to a more expensive and well known provider in 2022 till 2023 because people said that's the tool to use. Didn't like it that much and went back to Mailerlite in 2024 and love all the feature and possibilities, they have added since. I recommend it to all my business friends and clients. Mailerlite is all you need to start your online business, because you can even build a website and sell digital products. So it's more than a newsletter tool. Love it.

Avantages

Easy to use. Many features and integrations available. Price/performance is excellent.

Inconvénients

Would love the system language in more different ones.

Alternatives envisagées 

Kit

Pourquoi choisir MailerLite 

Price/performance is much better and it's easier to use

Logiciel antérieur 

ActiveCampaign

Pourquoi passer à MailerLite

I knew it already and seemed easier to me.
Anna
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 29/02/2024

User-friendly product and excellent service!

Excellent value for a business with basic marketing needs - great service, great product, great price! Very grateful to have tried MailerLite :-)

Avantages

As a small business that simply needs a website, a couple of landing pages and the ability to send a weekly newsletter out to its customers, MailerLite is exactly what we need! The software is user-friendly and offers plenty of options to design campaigns and pages that feel customized, attractive and professional for our customers. As someone with no background in computers or web design, I have been very impressed with how easy it has been to use MailerLite. On top of that, the customer support is excellent! I recently ran into an issue where my newsletters "soft bounced" with all of the customers on our distribution list who had a certain email domain (I noticed this while reviewing the very helpful reports that MailerLite generates every time I send a campaign). I submitted a request for support and received a reply 2 days later to say that MailerLite had looked into it, followed up with the email provider in question and the problem had been resolved! For a small business on a tight budget, I really don't think that you can beat the quality of this product or the service provided! Would highly recommend.

Inconvénients

To be honest, I am having a hard time thinking of what I don't like about MailerLite. I suppose it would be nice to have support available by phone but, given the price I am paying, I really couldn't expect that. And besides, the tech support by email has been excellent and met all of my support needs so far!

Mike
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 12/12/2024

Gold for Mailerlite

Its really good - much better than MailChimp

Avantages

As part of my business I set-up mail accounts for all my clients. Mailerlite is the best without a doubt

First time I have used the chat was today and it was flawless

Inconvénients

Handling multiple accounts in new and old mailerlite can be tricky

Courtney
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/02/2024

The Best EMS For Your Business!

Overall, I am very happy with Mailerlite and have been recommending them to friends and colleagues for over four years now. I will remain on Classic until they discontinue it.

Avantages

Mailerlite is the best when it comes to deliverability, features, and price point. Mailerlite's automations are complex and really help you warm up your leads for a better relationship without having to personally email every single lead individually. I also like that I can tag where a lead onboarded from so I can track how well that source fits into my marketing process. I've enjoyed great deliverability since my move to Mailerlite with more subscribers getting all my import updates and more sales as a result. Mailerlite also has a robust customer service department that is always quick to help when any issues do arise.

Inconvénients

I'm not a fan of the new Mailerlite. I am staying on Classic because the huge price increase and the clunkiness of the new interface. It's not something I look forward to having to learn and especially not at double to price. I wish Mailerlite would honor a discount for Classic users to be grandfathered in at a better rate.

Alternatives envisagées 

ActiveCampaign

Pourquoi choisir MailerLite 

The price point was insanely different for the same amount of contacts. Nearly double of what I pay with Mailerlite and for fewer features. The interface of Mailchimp was also not very user-friendly. Deliverability was also very hit-or-miss.

Pourquoi passer à MailerLite

I had considered Active Campaign because it too has some advanced features I was looking for like automations , A/B testing, and appealing templates, but utlimatley the price point was too far out of my budget.
Ryan
  • Secteur d'activité : Édition
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/02/2024

Great value for the cost

I manage a lot of client accounts over a variety of email marketing providers, and MailerLite is by far my favorite. It has the features I need at a reasonable price. Whenever I have issues or need help, customer service is only a few minutes away via live chat.

Avantages

It's loaded with features, but it's easy to use. Other providers may be jam packed with similar features but the user interface is not intuitive.

Inconvénients

I have two-factor authentication on my account, but a good amount of time the code I receive in the email doesn't work and I have to resend a second code before I can log in.

Ben
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 24/10/2024

Awesome automation, great delivery.

Creating email campaigns with MailerLite is a breeze. I can drag and drop elements to design my newsletters, and they end up looking professional without needing to know any code or design skills. The automation feature is a lifesaver too! I’ve set up automated emails based on what my subscribers do (like clicking on a link), and it’s helped keep my audience engaged.

Avantages

The interface is clean and simple, so I didn’t have to spend ages figuring things out. I love how everything is organized, whether I’m setting up a new campaign or checking how my emails are doing. They have great automation features

Inconvénients

When I first started some of it was a bit clunky and unclear, but since then its much easier now. Some of the templates could have more design options

Alternatives envisagées 

Constant Contact et Campaign Monitor by Marigold

Pourquoi passer à MailerLite

Ease of use and great price. Also the automation is very good.
Jamie
  • Secteur d'activité : Édition
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/02/2024

Top notch support

Avantages

Wow! I have been working with BlueHost for the better part of the last year fussing to get my domain authenticated but each time I reach out, I'm told the issue is resolved when it's not. When MailerLite finally stopped allowing me to send campaigns due to not being authenticated, I reached out to support and they were able to do in 20 minutes what Bluehost failed to do after a year. My guy was so amazing and friendly. He put a smile on my face when I was on the verge of tears. 10/10! Keep up the great work!

Inconvénients

I have played with importing/exporting lists of email addresses from spreadsheets and so far have been unsuccessful. Haven't looked into finding any tutorials or troubleshooting for this issue, but if such does not exist, I would love to see that change so I can use this feature more regularly.

Abigail
Abigail
  • Secteur d'activité : Externalisation/délocalisation
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

5
Publié le 05/07/2024

Good Email Management System

My experience with Mailerlite is very good. Although as I’ve said it’s a little clunky to get around it has served it’s purpose for my business.

Avantages

I like the versatile features. It has capabilities to do landing pages and that is an invaluable feature for my business.

Inconvénients

It was somewhat hard to navigate and less user friendly than other email management systems.

Alternatives envisagées 

ActiveCampaign

Pourquoi passer à MailerLite

It was cheaper with more features and functionality than others.
Cassandra
  • Secteur d'activité : Édition
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 08/07/2024

Great for starting out

I did like mailerlite but once it came time to upgrade when I reached 1,000 subscribers, I felt that others offered more for my money, even if they were slightly more expensive.

Avantages

I loved that up to 1,000 subscribers, it was free to use with pretty much all of the features. It's easy to create opt in forms, subscriber lists and segments etc.

Inconvénients

If you're on the free version, there's no customer support. There's not even a way to contact support without upgrading, you get sent to the knowledge base. It was a big problem for me as there was no answer to my issue on the knowledge base.

Alternatives envisagées 

Kit et ActiveCampaign

Pourquoi passer à MailerLite

The free tier had everything I needed. But I did sign up before they changed to their current offering. If I was deciding now, I would still start with them but wouldn't stay once I reached 1,000 subscribers unfortunately.
Anna
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 18/12/2024

Great tool

I'm very happy with it. I use it myself and I recommend it to my clients

Avantages

Features vs Price. All the features the tool offers are very powerful and the price is good.

Inconvénients

The editor is a bit slow in general. For campaigns, forms, automations and sites

Alternatives envisagées 

ActiveCampaign et GetResponse

Pourquoi choisir MailerLite 

For testing another tool and see how automation could help my business

Pourquoi passer à MailerLite

Because of features vs price, and also because it's easy to use
Alexis
  • Secteur d'activité : Relations publiques et communications
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 30/12/2024

Mon avis sur MailerLite

Satisfactory. The responsiveness of the support team is highly appreciated

Avantages

MailerLite offers all the essential features. I particularly appreciate the ease of use with its drag-and-drop templates.

Inconvénients

It's impossible to find emails using keywords, and the overall statistics lack precision.

charree
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/02/2024

The BEST provider for new start up companies wanting to grow!

Overall it brings value to our business and family life. Thank you.

Avantages

They offer inclusive free plans, which have tons of options, and mailer lite is HELPING US GROW! As a busy family the option to complete my campaigns and send them at a later time allows me to conveniently work on growing our business without compromising time away from my little ones. Plus, they have kind customer service. Thank you MailerLite for giving small businesses like us a chance!

Inconvénients

I would like more features, but that will come as we grow and can pay for a paid plan.

Paresh
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/07/2024

Reviewing mailerLite.

Avantages

MailerLite’s intuitive interface, robust customization, powerful automation, affordable pricing, and detailed analytics make it a top choice for businesses seeking an effective and user-friendly email marketing solution.

Inconvénients

This is a very good website, I have been using it for a long time. It has helped me a lot.

Sonya
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/12/2024

Best Features for my Budget

Overall I’ve been extremely pleased with using MailerLite.

Avantages

I love the functionality of Mailerlite and the ease of use. My favorite is the automation integration—it totally saves me time—and I appreciate that the pricing fits my budget!

Inconvénients

I wish it integrated with Leadpages without having to use Zapier.

Alternatives envisagées 

Kit

Pourquoi choisir MailerLite 

I switched to gain the functionality of automation.

Pourquoi passer à MailerLite

Pricing was the biggest factor in making a decision.
Sotto
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/04/2024

Straightforward and functional

I use it twice a month now to send out newsletters. So far, everything goes smoothly and I have actually recommended it to my writer friends. It is such a great tools for starting authors who wants to build their brands but not breaking the bank yet.

Avantages

When I first started MailerLite, I didn't have any knowledge about email marketing and struggled to figure out how to set up everything. MailerLite provided actual help (in person, not bots) who patiently guided me throughout the process. They also respond queries to emails in reasonable time and again, I was corresponding with actual person. I think this is the competitive advantage of MailerLite.

Inconvénients

Nothing, really.
Initial setup was challenging, but it should be the same with others.

Boyd
  • Secteur d'activité : Édition
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/12/2024

Great Customer Support

Always simple, and if I need help, like today on a Sunday, someone answered within 3 minutes!

Avantages

I love the simplicity of building and sending my newsletters through Mailerlite.

Inconvénients

I haven't found anything I don't like yet.

Natalie
  • Secteur d'activité : Design
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
4

4
Publié le 27/12/2024

Excelent for small businesses and professionals

Excellent. I could set up my audiences and build a nice landing page, the free trial allows to explore the various features.

Avantages

Easy to set up and friendly UI and user experience

Inconvénients

Maybe plans. It is affordable but for similar monthly plan, I preferred to stay with MailChimp

Alternatives envisagées 

HubSpot Marketing Hub, Brevo, Zoho Mail et Mailjet

Pourquoi passer à MailerLite

I am planning to do so in the next year.
chima
chima
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

4
Publié le 30/03/2024

Cheaper alternative with all the bells and whistles

Once we got in, it's been smooth sailing since

Avantages

Really cheap and efficient when compared to more expensive alternatives, while providing the same features. I love it!

Inconvénients

It's almost like they don't like money. We had to make a public post on Twitter for them to allow us to sign up. It was ridiculous really

Aleksandra
Aleksandra
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
0

5
Publié le 24/10/2024

Great for small-base newsletters!

I use MailerLite for my personal newsletter within a small base of subscribers. It has been a great tool for a small writer on a free plan. It allows me to my newsletters every quarter without worrying.

Avantages

Being able to add the additonal text in the body of the email, that can be visible under title in the email client was a game changer for me :)
Also, the emails are responsive on every device, I can track clicks as I send the emails over and update the subscriber base via CSV

Inconvénients

Saving the email as a template and re-using it could be done a bit easier
The old visual editor was a bit clunky

Lloyd
  • Secteur d'activité : Édition
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/12/2024

Email Autoresponder Delight!

Easy to use and well planned. The paid account is best because of the support.

Avantages

The support is amazing and thorough. There is nothing worse than not being able to get support when having issues.

Inconvénients

Nothing that I have found that support can't help me with!

Robert
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
3

4
Publié le 31/05/2024

Mailerlite a Good Starter Email Service

It was very good. We use it a couple of times a week.

Avantages

This is a great starter service to start e-mail marketing. One of the things we really liked is the free plan is a great starting point then you can grow from there.

Inconvénients

Sometimes there new drag and drop interface can be a little sluggish.

Alternatives envisagées 

ActiveCampaign

Pourquoi choisir MailerLite 

Really do not enjoy Mailchimp experience.

Pourquoi passer à MailerLite

Active campaigns interface is old and tired.
Charles
Charles
  • Secteur d'activité : Édition
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
2
Support client
5

4
Publié le 23/05/2024

Mailerlite is Pretty Good

It's been good. But I feel it's pricy. I may even exceed the current price if my list grows.

Avantages

I like the templates I can create for various email functions like welcoming and inviting subscribers.

Inconvénients

Trying to integrate it with WordPress was an ordeal. Why was I required to know how to set up DNS records and all of that tech stuff? But the Customer service via chat was able to resolve issues.

Erin
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 18/01/2024

After 6 months of use

Overall, for the price we were happy. If you are looking for email services, they are wonderful. If you want to design, build and host your website too you might want to consider doing that elsewhere and pair those services together.

Avantages

For the price we got a wonderful deal to be able to create and host a new website and also build our email following. In the end we were able to meet all of these needs at a very affordable price which was crucial for our new business.

Inconvénients

Once you dig into MailerLite you can see that they added services over time - the website creation and hosting were not part of their original offerings. The design experience was frustrating and glitchy and the instructional videos were outdated and didn't match to the current user experience. We got the job done but it definitely took way longer than we expected.

Robert
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/09/2024

MailerLite

Overall, MailerLite is an great email campaign app that works very good and has useful support. Is easy to use, create and and track the campaign. Importing contacts was fast and didn't encounter any issues.

Avantages

The most I like that is very easy to setup an email campaign. The app is well designed and very intuitive, easy to navigate and start campaigns. Setting up[ the account is straightforward and the support team really helped me when I was stuck. Another helpful think that has to be mentioned is that email builder is very good, templates are mobile optimized and easy to customize.

Inconvénients

From my point of view MailerLite works perfect as it is.

Sylwia
Sylwia
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 19/12/2024

My FAV email sending tool

I used a couple of tools and this is by far the one I like the most, it's easy to use, I hadn't have any issues with sending campaigns, connecting to my Wordpress etc. And I really am grateful for the quick and helpful support.

Avantages

How easy it is to use, personalise and the awesome Support.

Inconvénients

It would be great to have some pre-made automations, like 3-5 intro emails etc. that could just be personalised and not needed to be made from scratch

Tydie
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 01/04/2024

Easy to Use - Switched from MailChimp

Avantages

Love how easy it is to set up email campaigns, track engaged users, and create landing pages. I was really able to customize everything to my business branding.

Inconvénients

Very few cons. One is the pricing. I think it is very akin to other email management providers, just wish it was cheaper. I wish you could track the origin of clicks to a landing page - that would be fabulous. Instead, I used Milkshake for that.

ufuk
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
5
Support client
1

1
Publié le 29/08/2024

worst experince

Complete disappointment. I feel like their support or development team has no understanding of email processes. We've been using their Pro plan for over four months and even built a third-party automated email system for new customers. Everything was fine until three days ago, when they suddenly closed our account without any warning due to their spam policy!

We reached out to them regarding this issue but have yet to receive a response. We provided all the necessary proof showing that we add subscribers' emails through a 100% legal process (where customers voluntarily submit their email addresses). Despite this, they still claim it’s spam. We've sent them all the evidence, but they don’t even seem interested in providing an explanation. They simply keep insisting it's spam. It feels like a joke!

We invested a significant budget to create this email system, including custom template design, third-party integration, and even using an email address checker before adding emails to MailerLite. Yet, without any valid reason, they believe they have the right to close your account! If you want to lose all your hard work and end up with nothing, go ahead and work with them."**

Avantages

easy to use
cool template design
costumer friendly dashboard

Inconvénients

their support system
complexity of group subscribers transfer

tatiana
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 09/12/2024

Easy to use, helpful support, free trial version: recommended

I wanted to try out a new mailer and this was the only one offering a free version. Also I find it structured in an intuitive way and it is easy to navigate. I had a good experience with the support team and the problem was solved within 2 hours.

Avantages

easy to use, intuitive, friendly and helpful support.

Inconvénients

The content editor organises the text into blocks. For instance I cannot select the whole text, but only a single block (a single paragraph). I find it easier to have a text field behaving similar to how it is in active campaign or a plan document.
I cannot edit the content of a scheduled campaign. I need to cancel the schedule first, go back to drafts, edit and reschedule.
There is no option (or I can't find it) to edit the list of recipients once you have done so at the beginning of a new campaign.

Utilisateur vérifié
  • Secteur d'activité : Services à la personne et aux familles
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
2
Support client
3

3
Publié le 12/12/2023

Not bad, but there is room for improvement. There is a lot of potential here.

Avantages

It is affordable. You don't have to pay too much until you grow up.

Inconvénients

Contact management. In order to make changes you have to enter one by one, edit, exit again, then enter the next one. You can't do it like in Mailchimp, where once you enter a contact you can go from one to another by simply moving forward.

Rebecca
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
0

4
Publié le 27/11/2023

Mailerlite

Not too bad an experience. It is very functional and even though its missing some exciting design features it is a lower cost option at basic level if you've lower subs.

Avantages

Ease of use. Fantastic integration with many other platforms and website builders means that little problems with adding codes etc.

Inconvénients

Not as many design options which is needed if you're working in the creative industries- emails have to look good ! and Mailerlite is a little boring.

Tanya
  • Secteur d'activité : Design
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 16/12/2024

The best free option

Mailerlite is great. I usually recommend it to my clients who are just starting their business because its free plan is so good. It’s really easy to segment your audience and has a good range of capabilities.

Avantages

Their free plan offers a fantastic range of features, including automations so it’s very useful for creating a sales funnel and delivering free ebooks if you’re just starting, and don’t have enough of an email list as yet to justify a paid plan. And when you do upgrade its features are great.

Inconvénients

The design capabilities aren’t the greatest and the interface is a little clunky until you get used to it.

2 130 avis