Cheqroom

Avantages

Cheqroom is easy to use and has a wide array of functionality. It has freed up so much of my time by putting the onus on my staff to share the load of managing our gear by reserving, checking out, and then checking back in what they use.

Inconvénients

The biggest hurdle is that I don't have full website functionality in the app. Would be nice to be able to add items in the app like you can on the website.

Avantages

The design of the platform and all menu/table presented in the webapp.
Very easy to use also for user with a basic level of IT knowledge.

Inconvénients

The only thing improvable is the export generation of the excel.

Avantages

Flexibility of Software to Modify as per Our Use Cases

Inconvénients

Limited Number of Columns View in Items sections. I would suggest to Adjust UI Font size and allow More Columns to be
Visible

Avantages

Multi-use sign out and accountability on equipment was the most direct advantage when first implemented. The planning and reserving equipment was also ideal when project planning and evaluating resources working with other leaders to accommodate changing project timelines and requirements. Desktop and App integration was a good feature.

Inconvénients

Found it difficult to get a hang of the check in and check out process. Could potentially be due to our implementation which I'm not sure how involved customer support was. We had in-house support from a engineering lab leader who led the sourcing and implementation.

I found enough barriers in the process that I avoided it if not necessary to the task. I never went out of my way to try to implement it for my workflow rather used it sparingly when I had a specific request.

Avantages

The possibility to visually see the items in the inventory and that makes the preparation of the list very easy

Inconvénients

Just a couple of adjustments on the mobile app: the most important for us would be to give the reservation a name already from the mobile app while preparing the reservation. Now we need to save it and the change the name.

Alternatives envisagées 

Pourquoi passer à Cheqroom

Avantages

Cheqroom is a dynamic app. What I mean is that it updates instantly from anywhere in the world. This means that as long as you are using it correctly, it is reliable for keeping track of your gear.

Inconvénients

There is a small issue where a loaded page will show 10 lines by default, with the option to change that to 50 lines. You need to choose " Show 50 lines" for every page you load (first time only). I'd prefer a system-wide setting to "Show 50 rows" or even "Show all" (though that may be too many to load, I don't know).

Avantages

It's extremely helpful for students and professors to be able to see exactly what is currently available or checked out. The checkout and reservation processes are pretty intuitive, and was easy to learn.

Inconvénients

Like any software, it has bugs sometimes. It took a couple of months for us to get a specific fix, but once it's been fixed we've had no issues.

Avantages

The interface is very easy to use, the way we can connect to all the student with their accounts is faster and all the general settings is intuitive. Also the way we can upload the items is amazing!

Inconvénients

Can't change the time zone in different workspaces, and that I can't put individual restrictions for a specific item.

Avantages

Cheqroom really helped us solve the issue of equipment reservations on an organizational level.

Inconvénients

The users and groups functionality could use a little tweaking but honestly not a big deal.

Avantages

Very easy to use. Good UX and UI design. I like that the app and webpage have the same layout for easy navigation. The QR-code system is great.

Inconvénients

Sometimes it can be hard to make good templates for the QR-codes. Or it could just be that we havent found the best way for it yet. Otherwise not much negative to say so far.

Avantages

Integration with Active Directory
QR codes and mobile app make it easy for our staff to help customers
Dashboard tells you what you want to know about the status of equipment, reservations, and loans
Ability to create kits is a plus
Automated and customized notifications save a lot of time and work

Inconvénients

There's not much to not like. I do think being able to set up multiple business hours to take care of regular, summer, and break schedules would be nice so that teachers putting in early reservations for the semester would not be restricted by summer hours. Also, we sometimes have issues with duplicate usernames in CHEQROOM as a whole so that some of our users in AD will not update correctly. It's a small number, and we have workarounds.

Avantages

The most useful feature is using the software for gear inventory. Master online list of all equipment with serial numbers that you can sort through by different categories is a huge step up from a shared google document.

Inconvénients

My department shooters mostly use the software to reserve equipment. They can predict gear conflicts prior to their shoot dates and sort it out amongst themselves. But the system to convert these reservations to check outs is sketchy. Often times, items will be held up in progress and won't convert properly. Also, because the app experience is so clunky, my shooters just won't convert their reservations. I usually do it for them, but often I miss them and then I can't retroactively check them out and back in again.

Avantages

We have 40-50 different pieces of equipment and previously were using the equipment options in Microsoft Outlook; however, this became very sluggish with so much equipment. Cheqroom allows you to store and book out much more equipment and has organized it in a way that is user friendly and easy to see what equipment is available.

Inconvénients

One thing that I do think would be useful to have is the ability to edit previous bookings. My team is notorious for forgetting to check in equipment for sometimes weeks. So if the equipment was only used for a week, on Cheqroom it appears that the equipment is booked out for 2 weeks.

It would also be nice to be able to edit the start of the booking as sometime we forget to check the equipment out until days or weeks later. This would be a nice feature.

Avantages

Ability to track the equipment and then go back and look at records is a nice feature. Being able to put all of our equipment in and access it easily is also nice. Multiple equipment check outs has bceom easier too.

Inconvénients

Would like to see customizable due dates- when I check someone out right now, I have to change the due date time every single time. Our stuff is always due at the same time the next day, and having to go in and physically change the time something is due is a pain. Would like to set it for 8:30am no matter what day it's due.

Avantages

I like the user-friendly features. It is very straightforward when creating items and profiles. I like the option of creating and deleting fields as well.

Inconvénients

I wish to customize the emails that are sent out to customers. Often time they look like spam and I would like to change the message to suit our use and personnel.

Avantages

It has an extremely easy to use workplace. If you would like to track demo requirements, this is the best solution for it. It sends e-mail to the contact person about the check-out/check-in, you can schedule the units easily and it picks up the product image from the web. So you can clearly identify it. The mobile application is also easy to use. With the QR code support, we don't need any special hardware on field.

Inconvénients

Right now, they have no domain customization, so the partners gets Cheqroom's e-mail, instead of my organization (can be good, can be not - depending the business). I need some usage right customization/separation, but overall, I can't tell any cons.
Oh, I can. It doesn't supports Brother label printer. We have one from that brand, and it will be easier if I can print the labels directly. But I can live together with this...

Avantages

The graphics and ease of use. Editing and set up has improved since we started with the Beta versions.

Inconvénients

Not always as intuitive as I'd like. Wish the calendar went by dates, not days of the week. It is cumbersome to refer to a calendar for the actual date not Monday to Friday, for example.

Avantages

Makes it easy to track all equipment checkouts past and present!

Inconvénients

Many features are continually being added, which is good. However, sometimes these features are updated suddenly, which can change how we use the software in the middle of a busy week, making it hard to adapt quickly.

Avantages

I liked the easy of use of Cheqroom.
Also the possibility to use it via an app is awesome.

Inconvénients

What I least liked is the flexibility. I feel restrained with Cheqroom. Also, I did not like the support before I purchased Cheqroom. I did not get a response on my emails.

Avantages

Ease of use and easy to train new staff on, mobile apps, reporting and inventory management. Quick to add items and audit chain of custody.

Inconvénients

Number of steps required to check out. No auto-complete on mobile. Sometimes buggy and requires reloading. No portal for reservation requests by students.

Avantages

Every aspect of it. Functionality, user friendly interface, awesome dashboard!

Inconvénients

There could be more features added, better location sorting (custody related sorting). Maybe add more optino of tracking items that were purchased from a company.

Avantages

It's intuitive and helps us keep track of our equipment. Since using Cheqroom, we have reduced the amount of loss and improved tracking.

Inconvénients

I don't like the pop-up in the bottom. It calls attention away from what I want to do and it requires me to close it out every single time.

Avantages

I like that I can quickly and easily reserve equipment for people when I need to and that I can give users the ability to make reservations themselves. Being web based is a major plus.

Inconvénients

The cost for the product once you get past 50 items is a bit more than i would like, but it get's the job done and i haven't found anything I like more so I suppose it's worth it.

Avantages

The software is intuitive, it helps me keep track of my equipment with ease and accessibility. It is extremity flexible and I have it with me all the time with the iOS App when I get those last minute calls for equipment request. I like that we have equipment in multiple campuses and I get to manage only what's in my campus rather then all the equipment at once.

Inconvénients

There have been 2 times when I couldn't log in to Cheqroom due to server upgrades on their end, but the downtime was fast. Nothing to worry about. Perhaps I wish it would allow me to do bookings or check-outs in the past, like a day or a week ago. I sometimes forget to create the booking and I setup the equipment, but I still want to add the booking to track the equipment and for future justification of equipment and numbers.