Modus

Avantages

I love that Modus software has flexibility in how the assets of your organization can be shared with others, helping to better control your IP if, like us, you work in a highly competitive field. You can send prospects a packet of information but then limit their ability to keep or share that with someone you don't want involved in the conversation.

Inconvénients

Its ability to organize the assets into heirarchies and shared families of information is incredibly complex and has a lot of options - perhaps too many for me! Probably a good problem to have.

Avantages

From a user perspective: It has a very simple and intuitive interface for users. Content is easy to share with people outside of your organization. That fact that it is downloaded and sync'd locally means that you are not reliant on a good Internet connection when presenting content. From an Administrator perspective, it makes it very simple to ensure that all employees are accessing the most current version of the content. It's also easy to see who is using the product and who may need a little "nudge".

Inconvénients

We use Modus with iPads, and iPads don't always render some Microsoft files very nicely. We usually convert PPT files > PDF files. But then when it comes to finding and updating the master PPT file, we struggle to locate it.

Avantages

From an IT perspective, there is enough feature and capability here to quickly deploy content and collateral across multiple devices with some being abroad.

Admin panel is intuitive and easy to use.

Inconvénients

Because the platform is easy to use, there is not a lot of customization available for content management. Everything is done through the web interface and would be ideal to have some sort of support for mass upload/updates. Their product roadmap does need a bit of work and modernization to bring it up the featureset compared to other competing platforms.

Avantages

As an admin, Modus Communicate is quite easy to customize, organize and upload all our marketing content in one place. We have marketing content in many languages, and I like the way Communicate handles the languages in a transparent manner for the end-user.
Our end-users (mainly sales people) use Communicate across various devices (smartphones, tablets and desktop). Finally, Communicate integrates with our existing systems such as Salesforce and HubSpot.

Inconvénients

There's not much, but if I would have to give two improvements: the tracking could be improved, e.g. tracking more precisely the document views on the recipient side, rather than a simple 'open' tracking. The mobile apps would deserve a design refresh, although they work well (feature-wise).

Avantages

It is easy to learn and use especially for business people on the go, when there are documents that have recurring updates. Our employees can be assured they are retrieving and sharing the most current materials.

Inconvénients

Overall security and salesforce integration has not been satisfactory for us. Additionally, thumbnails aren't always automatically generated which makes adding new documents a bit more time-consuming than when the auto-generated thumbnails are populated.

Avantages

The thing I like most about Modus' App Data Room is the ability to manage and deploy media from their cloud-based system to my devices.

Inconvénients

There are some improvements to the media manager app that would be useful. Such as the ability to setup and manage kiosk configurations from the web. Additionally, the file management features are a little clumsy and don't support a "drag-and-drop" that I would expect/want.

Avantages

This is exactly what my new sales team needed. Any easy, consolidated way to access only the best, latest and greatest marketing material. It allows for perfect version control, and allows the marketing team to control the latest key messages.

The sales team still has flexibility in showing what they need to show.

Inconvénients

My sales team is not great with technology, like anything, sometimes our more experienced sales guys are slow to adapt.

It is important for the Marketing team to have a unified message and force adaption to this great service.

Sometimes our marketing team will send stuff to guys outside of the app, thus defeating the purpose.

Avantages

The software is easy to use. Our team members can easily locate documents to send to our customers.

Inconvénients

When I load new documents, I have to double check the locations to ensure I am following the method I loaded similar documents. It would be nice to have a default for certain types of documents.

Avantages

It's great that it can integrate into Salesforce and helps reduce manual entry by support staff. Helps with automation.

Inconvénients

There was a lot of troubleshooting involved. If your Salesforce instance is not where it should be or completely organized, you will probably run into issues.

Avantages

I like that it can bring our tradeshow leads straight from the badge scan into Salesforce. I also thought they had great customer service. Rep helped us a ton.

Inconvénients

It never seemed to work exactly how we wanted it to the day of the show. Something always came up that made more work for us. The idea behind purchasing it was to save us time, but unfortunatley we always had to spend a lot of time troubleshooting what went wrong. We were never able to get it just right.

Avantages

I like that this software provides a comprehensive knowledge base to our sales people while they are out in the field. They can easily pull up a piece of content by searching for it or finding it in the app and send it in a follow up email to their customer. The email will automatically send when they are back on wifi and they receive an email verification back when their customer has opened the attached link. It is very useful that the app doesn't need wifi to run so sales people can use it while they are actually out on sales calls. It eliminates the need to carry around bulky catalogs or rely on an internet connection to view information.

Inconvénients

There are only minor things I would alter about this software. I would change where if you viewed a piece of content and then went back to the previous page, you would be in the same spot on the page. Currently, it sends you to the top of the page you are on. Also the search function shows you pieces of content more than once in your search results if it is located in more than one spot in the app.

Avantages

Field teams loves it! It really is a one stop shop!

Inconvénients

Need a link to salesforce, could be on our side. But if we could like to CRM it would be out of this world

Avantages

Easy to navigate through the app
The ability to edit content

Inconvénients

If you need to create identicle folders within sub-folders is very time consuming. It would be better if there was a function to select multiple sub-folders rather than copy and paste the folders.

Avantages

It's easy to categorize our media library. It's easy to update. I love being able to have one piece of media available in multiple places without duplication.

Inconvénients

I don't really have anything bad to say about it. I know our team under-utilizes some of the functions.

Avantages

Easy to use and makes it easy for our Sales team to share relevant content all from one spot.

Inconvénients

It does take some dedication so it does not become a junk drawer of content.

Avantages

allowed for ease of navigation from tab to folders

Inconvénients

nothing at this time- platform and layout works well

Avantages

This software takes the guessing out of how your content is interacting with your audience and vice versa.

Inconvénients

There are a lot of options--I like that, but sometimes it can be confusing if you don't have a specific plan of action.

Avantages

I like that you can customize your own background, add a logo, etc. The ability to structure the app into several different groups and give access to each group to a unique set of people. The ability to send an update email referring to a certain file is great. The best is when you update a document in the backend, it updates everyone it is shown in the app. You don't have to worry about version control.

Inconvénients

I don't find a huge use case for the ability to edit/create "PowerPoint" slides in the app. It is very basic and the usual case for PowerPoints is more complex than what is offered. I also thought the naming practice for all of the sections/hierarchy of the app was a little confusing when provided a demo. I couldn't remember what the main screen name was referred as, etc. I also think this could benefit a little bit more from a UI/UX strategy design. There are too many "taps" to get to where I want. I also wonder if you could have a more in-depth package to be able to customize an app icon, etc.

Avantages

Modus can compatible documents of different formats;Could sent to clients' email and get a feedback

Inconvénients

Not easy to share with; not very beautiful.

Avantages

Mobile-first design, easy for us to train our less technology-inclined people. I also like the utilitarian nature of the app.

Inconvénients

There is no option to login from your website, or at least its not very easy to find. The rebrand seems unnecessary and appears to be confusing a few of our team members.

Avantages

There isn't an obvious "PRO" that stands out for me.

Inconvénients

Hard to use, lack of training and it's not very flexible to export info into SFDC.

Avantages

This is a great platform to share documents, both internally and with our channel. Easy to use and configure to our needs.

Inconvénients

I'm relatively new to Modus, so I do not have any "cons" at this point.

Avantages

It's a file storage system. It does the job. Being able to manage files from a computer make it easy. The computer interface is simple.

Inconvénients

It seems way overpriced for what it is..

Avantages

When everything works Modus is great. Unfortunately we've had several issues with linking this platform to Hubspot.

Inconvénients

So many issues. We use Hubspot and have had nothing but problems getting Modus to comminucate properly with Hubspot. We haven't used the platform again since we've been told it's fixed, so hopefully everything is correct next time around.