En savoir plus sur Acobot

Acobot est une plateforme cloud d'IA (intelligence artificielle) conversationnelle. Elle propose des chatbots intelligents pour le e-commerce et le commerce de détail en ligne afin de stimuler les ventes sur le web. En plus de l'IA, Acobot propose des fonctionnalités d'e-commerce pour contribuer à la croissance et au dynamisme des boutiques en ligne en augmentant le nombre de vues et de commandes de produits, en réduisant l'abandon de panier et en améliorant l'engagement pendant les étapes critiques de l'expérience de l'acheteur. Les principales fonctionnalités comprennent un assistant de boutique virtuelle avec des capacités de vente incitative et de vente croisée, la capture de leads, l'e-mail marketing et le programme de fidélité. Grâce à Acobot, les entreprises peuvent améliorer leurs ventes en ligne en utilisant le bot intelligent Aco d'Acobot pour guider les clients tout au long de leurs expériences d'achat. Aco est simple à mettre en place avec n'importe quelle boutique en ligne et est prêt en quelques minutes. Acobot permet aux utilisateurs de personnaliser l'apparence du widget de chat ainsi que toutes les tâches. Aco peut promouvoir des articles, augmenter les ventes et réduire l'abandon de panier en rappelant aux clients les prix de vente, en offrant des remises si nécessaire et en faisant de la vente incitative ou croisée d'articles pour améliorer la qualité de l'expérience de l'acheteur. Acobot fournit un groupe de spécialistes chargés d'aider à la mise en œuvre et au succès d'Aco.
Acobot Logiciel - 1
Acobot Logiciel - 2
Acobot Logiciel - 1 - aperçu
Acobot Logiciel - 2 - aperçu

Acobot - Prix

Acobot n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Acobot est disponible à partir de 9,00 $US/mois.

À partir de :
9,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Acobot - Avis

Note globale

4,9
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,8
Fonctionnalités
4,8
Simplicité
4,9
Support client
4,9
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Tous les avis sur Acobot

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31 avis
Terry
Terry
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 01/11/2018

Outstanding system with brilliant customer service

Our enquiries are now responded to in real time at any time.
As we changed our system or our website Acobot changed with us.
We seemed to help new users better than previously.

Avantages

The ease of installation and the continuous help and assistance from the support staff, they went far beyond the norm and never had any qualms integrating our numerous requests.

Inconvénients

The option to add additional languges, however, I understand these are already under development.

Lon
Lon
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 09/01/2019

Acobot Makes You Money

Many customers and prospects came to my site before Acobot and left frustrated because they couldn't find something. I had no idea! Now, they either get the information they are looking for or I get their email address so I can help them and convert them into new customers. Acobot is worth every cent. It pays for itself everyday!

Avantages

It was very easy to install. The chatbot actually indexes your entire site to provide custom responses and links to pages and files. You can easily customize the chatbot icon. You get a complete transcript of every chatbot conversation. The chatbot continually asked for email so you can capture the lead. Acobot turns frustrated prospects into happy customers!

Inconvénients

The main web dashboard needs some work, but you only use it when setting up.

Parna
  • Secteur d'activité : Électronique grand public
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

4,0
Publié le 29/05/2019

Acobot Review

It was good and helpful.

Avantages

Acobot is a really good software to try in your website. It helps the visitors of your site get directed towards what they are seeking hence it gives them a good experience. It's easy to use and the features are also good.

Inconvénients

I did not find many cons however with more R&D may be the product could be made more interesting.

Réponse de Acobot

Thank you for the suggestions. We'll work hard to make Acobot not only valuable but also interesting!

Répondu le 31/05/2019
Lucy
Lucy
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 31/10/2018

An amazing bot

Avantages

Easy to use. The chatbot automatically answers user questions based on the website. You even don’t need to teach it. Smarter than any other bots I ever tried. It brings more enquiries and lower bounce rates. I strongly recommend Acobot for every business who wants to grow online.

Inconvénients

Acobot would be perfect if it supports languages other than English.

Padyala
Padyala
  • Secteur d'activité : Services d'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 25/07/2019

My Aco Bot experiance

It is ok but has a got a long way to go and needs to improve quite a bit.

Avantages

It does some fundamental job of greting a person and introducing itself

Inconvénients

It can easily do a lot of other things which can be built but I find it absent
It can talk about the company or Website
It can be fed about the latest news so that people won;t fel it is just a bot out there
It needs to know a lot of basic information which is missing right now

Réponse de Acobot

Thank you for the comments and suggestions! Acobot is a goal oriented chatbot, designed for sales boosting or lead generation. For the most use case, the news might not be proper. Still we recognize news and other services might be helpful to some websites like yours. We'll make improvement by allowing customers to customize services and topics for their unique needs.

Répondu le 07/08/2019
Utilisateur vérifié
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 13/11/2018

Easiest Wordpress Plugin Ever

Overall has been great. Really terrific development team and customer service

Avantages

Easy to Use It learns your website and then answers questions about your products and services. We are optimizing our new website to work with this chatbot. Will report on our progress as our experience evolves. Customer service has been outstanding and again, the tool has been easy to operationalize and goes right to work.

Inconvénients

Probably the only downside is understanding clearly yet how to optimize the tool. It does a great job but if your website is not clear enough the chatbot can only work with what you give it. We are simplifying and recreating our site so I'm sure Acobot is going to get alot smarter in the near future.

Alex
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 10/05/2019

Great Tool

Overall we have 24 sales individuals that drive sales to our company. We are extremely happy to have found this tool. Our customers are asking us the name of the tool because they would like to implement the same system.

Avantages

We like how we as a company can add the responses from the questions our clients could ask. Also the AI engine learns from the website content and that save us a lot of time. It will immediately engage customers and ask for specific information that otherwise they will not give us. Specially if the request are after hours.

Inconvénients

Would love to have control of when the voice gets activated.

Réponse de Acobot

Thank you for the comments and suggestions. We're sure to improve the voice feature and give customers more control on when and where to trigger the voice. Will keep you posted when we have made any progress with the feature. Thank you again!

Répondu le 14/05/2019
Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 08/01/2019

Using Acobot for my project

Customer support was awesome, they guided me through the grey areas. the online documentation may need some more elaborate pictures especially for first time users.

Avantages

Acobot afforded me the space to automate my online support.
It was very fast understanding of my business and gave good answers that suited client searches within acobot ai

Inconvénients

There wasnt much flexibility to choose the Icon representing the bot

Réponse de Acobot

Thank you for the frank review. Currently the following options are available for the AI avatar: stock images and custom image. For custom image, you can either upload it to Acobot server or host it yourself. If you have questions about custom avatar, feel free to let us know. We would like to help you with it, at no extra cost. Thank you again!

Répondu le 10/01/2019
BIDYA SAGAR
BIDYA SAGAR
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 31/07/2019

Very Good

So far good.

Avantages

I can see this is working better on my website. Easy to installed. Highly recommend.

Inconvénients

Can have bit smaller bot icon -too big for use.

Réponse de Acobot

Thank you for the review! We will review the size of chatbot avatar on various screens. Basically we'll make it adaptive to screen so it looks nice on all devices. Thank you again!

Répondu le 07/08/2019
Mohammad
Mohammad
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 19/10/2018

Excellent chat bot

I would like to say Aco chat bot is an amazing chatbot, that is easy to use, install, and excellent support. Keep up the good work.

Avantages

That it will navigate the user to required page. This is amazing feature

Inconvénients

Some of my clients face a slow in respond time for the chat bot.

Lon
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 23/07/2019

The Acobot WordPress Sales Chatbot

GREAT! My experience was So amazing, I actually wrote a book about my experience with Acobot called "A.I. Chatbot, Unexpected Positive Consequences" which hit #1 on Amazon in three categories for more than a week! Thank you Acobot!

Avantages

I was predisposed to not liking chatbots and found them annoying. I thought I would set up Acobot on my ecommerce web site www.PaperModelsOnLine.com. It was VERY easy to set up and only took minutes. Within the first day I saw it helping my customers, closing sales, and capturing email addresses. BY the end of the first month, I saw a 30% increase in revenue! I then saw that same 30% increase every month since I installed Acobot!

Inconvénients

I honestly don't have any dislikes. At first, the web site was difficult to navigate, but since then, they have improved it!

Oren
  • Secteur d'activité : Design
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

5,0
Publié le 20/04/2021

You can use it in every way

In conclusion I really like working with the software and would recommend to anyone who cares if graphics or forms to use it

Avantages

I like to use Acrobat mainly for graphic works to send customers proofreading for products . they can see the product and sign the work certificate easily and efficiently.
If there are text corrections or a change in the image, it is not a problem to do the correction in acrobat, which saves time by switching to another software.

Inconvénients

Basically there are no things I do not like about the software. There are a variety of options that can be made in the software. The only thing that bothers me is that it is not possible for the software to automatically select according to the region the color profiles that correspond to the same geographical area, including the millimeter or inch dimensions.

Cecelia
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 23/06/2020

Excellent Chatbot/Virtual Assistant

Acobot have been amazing. Their customer support is excellent. The product is incredibly built and the console easy to use. We won't look anywhere else because this product is the best on the market for both sales leads and customer support on websites and for eCommerce. Genius work by the founders!!

Avantages

Easy to use, excellent product, easy to integrate into websites or use with Shopify. We have tried quite a few and this is our preferred software. It is brilliant. My clients love it and we use it, gaining a lot of leads and new business.

Inconvénients

Customer service was excellent when we found a few things we needed to understand with the AI scripts. Overall nothing that was a disadvantage.

John
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 30/07/2019

Amazing chat bot

we need to manually attend less user questions.

Avantages

It worked more than what we expected. it's ability to select particular product as per user instruction is amazing

Inconvénients

The little problem we felt is not able to feed some custom data. like in our case shipping cost to particular country etc...

Réponse de Acobot

Glad to know you're happy with the chatbot! As for the problem you mentioned, you can teach Aco to answer any questions by one of the following method.

1) Add the question/answer to a web page, typically your FAQ page.
2) Add the question/answer using FAQ feature included with your Acobot account.

One more thing, we've published a new edition of Acobot, Virtual Shop Assistant for WooCommerce, since you've added Aco to your beautiful online store. I recommend you upgrade to it for even better performance.

Thank you for your continuous support! We're here if you need help with upgrading.

Répondu le 08/08/2019
Umair
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 31/12/2020

Best Platform to Increase your E-commerce Business

I have a very professional experience with Acobot, because I have improved my email marketing through this platform. Acobot provides me best techniques to boost my E-commerce sales. I am really happy with Acobot.

Avantages

Acobot is the best platform that grow your E-commerce business in a professional way. Acobot will engage the visitors of your business website and will turn them into buying customers. You can increase the views of your product page.

Inconvénients

All features of Acobot are extraordinary professional and incredible without any kind of cons. I never faced any kind of issue during the use of this platform.

Jonathan
Jonathan
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

4,0
Publié le 10/04/2018

Ankit
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 26/07/2019

Acobot

It was great. I have seen the bot evolve since last two years and it really great what the Acobot team is doing. Great job!

Avantages

Very easy to set up. Doesn't require any coding skills. The knowledge db is built automatically, and page redirect happen s automatically on the site.

Inconvénients

Could be cheaper, and apply to more website types and maybe even mobile apps.

Réponse de Acobot

Thank you for the feedback! We're striving to provide better service at more affordable prices. As we continuously improve the algorithm and system, we'll be able to offer better prices finally. Thank you for the continuous support!

Répondu le 07/08/2019
AJ
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 17/05/2019

Acobot - convert visitors to customers.

The idea is to increase form conversions on our website. Acobot was recently installed on the site to achieve this goal. The Share Gems team is still tracking how effective Acobot is in helping us achieve this goal.

Avantages

Great customer support and varied chatbot features - enough to deserve an install.

Inconvénients

There's not much to not like. There's a bit of a hassle in integrating with Wix premium. However, the technical team is very responsive and quick to help with any integration support.

Sridhar
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 29/10/2019

Perfect Support Agent and List Builder

Acobot is performing much better than my expectations. Interacting with site visitors and collecting emails every day.

Avantages

Acobot is interacting with my site visitors just like how a human chat assistant works. Collecting emails almost every day.

Inconvénients

So far did not find any. It need to find one.

Réponse de Acobot

Thank you for the positive review. We're happy to know you like Acobot! We're always here if you have any questions or requests. Be sales with you!

Répondu le 13/11/2019
Mrityunjay
  • Secteur d'activité : Services d'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 24/09/2019

Great for all Sort of businesses

Avantages

Easy to use

Engage perfectly with visitors

Delivers what it says

Inconvénients

Less Voice options

No realistic widget option

Vivek
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 03/08/2019

Great bot

Avantages

It gives very polite response to customers.
You can make it learn very easily

Inconvénients

More avatars that look like professionas should be added

Réponse de Acobot

Thank you for the suggestion! We're sure to add more professionally designed avatars. For your information, we're also making avatar selection easier and improving customer support by adding more resources. Thank you again!

Répondu le 20/08/2019
Harendra
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 24/07/2019

Awesome Software

This is a nice tool we are using, Most of the chatbot provides the simple answer and when you update the information you need to update the chatbot also but Acobot read all the information exist on the website and collect the information automatically.

Avantages

Help the customer to find information and save time. Make search very easy.

Inconvénients

Sometimes the icon show over complete moble screen and user not able to find the close button.

Réponse de Acobot

Thank you for pointing out the usability issue with mobile edition. We've make an improvement based on your feedback. The new design ensures the uses can easily open or close chat widget on mobile devices and thus improve the usability greatly. Please test it and let us know if it works as expected. Thank you again!

Répondu le 07/08/2019
Joachim
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 06/02/2019

Must have

Avantages

Absolute no brainer, saves time, saves effort.

Inconvénients

nothing really, avatars should maybe be more customisable

Réponse de Acobot

Thank you for the feedback! We've just improved the navigation so the custom avatar feature can be found easily as below. 1) Choose "UI" - "Widget" from the main menu. 2) Click the cog icon to expand the dropdown menu and then choose "Custom avatar". You can then upload your own avatar or specify URL for it. Feel free to contact us if you need any assistance in preparing your custom avatar.

Répondu le 09/02/2019
Doug
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 08/11/2018

Outstanding Product and Great Customer Service

The thing I thought was very unique was the fact that the President of the company was very helpful to me. He even responded to my email, which is rare these days. I know because I am the past president of a bank and I always made it a priority to have good customer service. Vic at Acobot understands the same.

Avantages

Leaning my website and being able to get more business and help my customers.

Inconvénients

There was nothing I found bad about their products and services.

Petra
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

5,0
Publié le 21/06/2019

Acobot active on my website . . . feedback

That there is someone, or something active on my website. Also, able to answer questions and providing answers (hopefully).

Avantages

To acknowledge a potential customer and if needing further help? For a customer, browsing the website for information &/or to make contact with the owner?

Inconvénients

Having it only activated in the last 3 days, I haven't had use of its full potential. Will be looking forward to see all its capabilities (if possible). At the moment, it is only activated on one of my websites. May pursue having this activated on a few more down the track.

So the cons? Not much to report at present

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