En savoir plus sur CrankWheel

CrankWheel est un logiciel de travail à distance conçu pour aider les équipes de vente à se connecter avec des prospects et à partager des écrans pour afficher des présentations en temps réel. Les administrateurs peuvent partager des liens par e-mail ou SMS et inviter les clients à communiquer sur une interface unifiée. La plateforme permet aux responsables de planifier des réunions, de suivre les clients attentifs ou inattentifs et d'afficher du contenu spécifique à l'écran. CrankWheel permet aux chefs d'équipe de définir des autorisations basées sur les rôles pour le personnel, d'obtenir des informations sur les performances des équipes et de réviser les journaux d'audit. De plus, les opérateurs peuvent intégrer des formulaires de saisie de leads conversationnels et des boutons CTA (Call to Action) ''Appelez-moi maintenant'' ou ''Demander une démo'' dans des pages web pour se connecter aux leads générés par le site web. CrankWheel propose une API (Application Programming Interface) qui permet aux entreprises d'intégrer le système à plusieurs applications tierces, notamment Zapier et Salesforce. La tarification est disponible sous la forme d'abonnements mensuels et l'assistance est assurée via téléphone, e-mail, une base de connaissances, des tutoriels vidéo et d'autres ressources en ligne.
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Vidéo de CrankWheel
CrankWheel Logiciel - 1 - aperçu
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CrankWheel Logiciel - 5 - aperçu

CrankWheel - Prix

CrankWheel est disponible en version gratuite et propose un essai gratuit. La version payante de CrankWheel est disponible à partir de 39,00 $US/mois.

À partir de :
39,00 $US/mois Consulter les tarifs
Version gratuite :
Oui
Version d'essai gratuite :
Oui

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Parcourir les avis sur CrankWheel

69 avis sur 69
Classer par :
Bryce
Bryce
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/05/2022

Great extension for over the phone sales!

I have been using this for over 2 years and I have not found anything better than this.

Avantages

I use this extension every day to explain different types of health insurance plans. This has been a life saver to help build value and credibility over the phone.

Inconvénients

It is slightly costly in my opinion, but it does get the job done and is very easy to use.

Peter
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/03/2020

Great tool to easily share the screen an show our product while calling via phone

Great. Easy and simple.
If I had any question I could contact [SENSITIVE CONTENT HIDDEN]; the response was always prompt!

Avantages

The easy way to share my screen.
It is very simple! I do not have to explain a potential customer, how the screen sharing work (and get him nervous even before I got stated do talk about my product :)
The other person has just to click on the link. Almost every body is able to do that :)

Inconvénients

Sometimes (with companies working e.g. with sensitive infrastructure) the link might not get through the firewall (but I guess every other link won't work either).

Ila
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 09/11/2016

Great! Till now not required support from your side

I do most of meeting with screen sharing using this add-ons. So great. Also if you can add Voice feature so i can kick skype from my system. :)

Avantages

With network low bandwidth I can share without any interruption.

Inconvénients

If i want to share same chorme tab then its little hard then screen sharing.

Michael
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/11/2024

The BEST Screen sharing software for customer service reps

fully satisfied from the interin development stages all through the years until now.

Avantages

I have remained extremely pleased with the developments with the Crankwheel platform - think of the ability to seemlessly engage with your customers on your site immediately - but added to that you can also share camera and see your customer while working on your site with them. This is a definite gamechanger - WHY - Because it happens all from a call and nothing for your customer to download

Inconvénients

I have absolutely NO cons that i can think about CrankWheel - the reason is because it is a continued growing and evolving with the times - the only con might be there are none to find

Réponse de CrankWheel

Thank you so much, Michael! I'm thrilled that we continue to provide value for you.

Répondu le 29/11/2024
Seth
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/12/2019

It just works great all of the time

We use Crankwheel because it's easy and requires no installation.

Avantages

Ease of use and dedicated URL for my company. Customers don't have to install anything.

Inconvénients

Can't find anything. It exceeds my expectations and the pricing is great.

Alternatives envisagées 

TeamViewer Remote

Pourquoi choisir CrankWheel 

Nothing to install and the how easy it is.

Pourquoi passer à CrankWheel

Nothing to install and it's very simple. I can't say how much I love the custom URL>
Jared
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/10/2024

Great Product!

Using Crankwheel to explain health insurance has been incredible for my business and my clients. The tech is sound without glitches or bugs so my clients feel comfortable. It's a very seamless integration and process. I love having the option to redirect clients to a landing page once the meeting ends. Great product!

Avantages

The tech is sound without glitches or bugs so my clients feel comfortable. It's a very seamless integration and process. I love having the option to redirect clients to a landing page once the meeting ends.

Inconvénients

Really nothing to complain about. Of course who wouldn't love if it was free but I understand it's a business.

Scott
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/09/2024

I love CrankWheel, it cranks your sales to a new level!

I could go on and on, but basically CrankWheel's ability to let a client visualize charts, either on their phone or other devices, that is a game changer. It also helps develop trust, "seeing is believing" type of tool.

Avantages

I love how super simple it is to use for both myself and my clients.

Inconvénients

I have nothing bad to say about CrankWheel. Nothing.

Marina
  • Secteur d'activité : Design
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/07/2024

Sharing is caring

Avantages

I like that is user friendly, it is well thought and well designed. I love that you can keep your recordings safe in the cloud and that it is so easy to use!

Inconvénients

Nothing at the moment. I felt very comfortable trying it and then used the free version for a few presentations afterwards and it went very well! :)

Angie
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/09/2024

Excellent Product

Superb experience. It was easy for me as well as my clients!

Avantages

I love that I am able to share my screen so easily with my clients.

Inconvénients

There is nothing I did not like. It's genius!

Daniel
Daniel
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
0

5
Publié le 08/09/2022

Simple and Functional: All you need in a screenshare extension!

CrankWheel allows me to view my students' screens, share my own screen, and collaborate with colleagues through the click of a simple button. You can't ask for a more functional chrome extension!

Avantages

CrankWheel functions easily and I have had no issues implementing it for use in my virtual business. Many of my clients are middle-school aged children who have had no issues using this software!

Inconvénients

The user interface is a bit cluttered and often the extension loses track of sign-ins. This is complicated by the requirement for multi-factor authentication to sign in and use it on start up.

Marcos
  • Secteur d'activité : Énergies renouvelables et environnement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/03/2023

Crankwheel - Cant work without it

Great. I can't work without it .

Avantages

Crankwheel allows me to to present remotely with screen sharing and video sharing . This causes an impact on customer's perception of my product. It affects directly my results.

Inconvénients

This is not something I dislike but something I could have. I would like to be able to see my customers screen. I don't need to have control, but see other screens. I guess the customer would have to be an user of crank wheel. However , it serves my purpose which is to present effectively

Luis
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/03/2023

Amazing product

Avantages

What i like about crank wheel is the flexibility of the product. it gets right to the point no delays

Inconvénients

it does take a little trial and error runs to get familiar just like everything

Réponse de CrankWheel

Thanks for the review, Luis! Don't hesitate to reach out if you need any assistance :)

Répondu le 10/03/2023
Frank
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/03/2023

Great Product and so user friendly

I am solving the problem of being face to face with my clients and being able to sell products completely remote from my office living room and/or with an internet connection and CrankWheel is a integral part in that!

Avantages

The pros of CrankWheel are the screen sharing. You can get a link to share you screen which I use for presentation to make remote sales in the insurance industry. I can send link via text so I can share my screen with someone on their phone. It is so easy to disconnect and connect again. You can also send people to a website and they can type in your code to make them feel more safe and secure. Just the flexibility of the product is second to none.

Inconvénients

limited amount of times of use for free each month. at the end of the day, who wants to pay? But this product is worth every cent if you need to share you screen for presentations.

Réponse de CrankWheel

Thanks for the review, Frank!

Répondu le 10/03/2023
Lore
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
3

5
Publié le 08/03/2023

Great value and ease or use

Avantages

Cost and simplicity of use. It is simple and cheap

Inconvénients

Glitches from time to time and I have to switch to use John.me

Réponse de CrankWheel

Thank you for the review, Lore :)

Répondu le 09/03/2023
Cindy K.
Cindy K.
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/12/2019

Love the Product

I had been using another screen sharing, Join Me and Go to Meeting. CrankWheel is SO easy and I love I can see the clients screen so I know what they are seeing. And even better, no downloads for them to deal with AND it can be used on their cell! It has taken the stress out of screen sharing for me and my colleagues that use it! I recommend it to anyone I know that needs to utilize this type of tool. Thank You CRANKWHEEL

Avantages

ease of use and no downloads for client and ability to see what the end user is seeing AND can be used on their cell

Inconvénients

so far, one year later, no issues . I have co-founded a new company and incorporated CrankWheel as the only go to for screen sharing.

Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 13/03/2019

I use it for presentations all the time

Avantages

The first time I used CrankWheel I hated it. I was giving a presentation and it kept freezing, the conferencing part dropped and I was furious. Guess what? It was my internet connection, not the software. After I got over my initial experience, I started using it all the time and I like it way better than WebEx and some of the others that I've used. I'm not even using all the features, but I think it's a great piece of software.

Inconvénients

My only nit-pick was the fact that it was difficult to figure out how to add my own conferencing service instead of using the one provided with the software. And that was my own stupidity, this comment shouldn't reflect on the quality of the software.

Richard
Richard
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 02/12/2019

Fast , Easy and Effective

Sometimes a picture is worth 1000 words. It is blisteringly fast to get a viewer on a live share session and clarify any questions. The faster I can resolve concerns or answer questions means I'm that much closer to helping customers or prospective clients. I like that!

Avantages

The ability to quickly get my audience into a desktop share or screen share makes my job easier. There are no clients to download, no applets or other requirements by my clients. Also, I'd like to mention that mobile access to sessions is seamless as well. Mobile is especially good since we are living a mobile life and we use mobile as an extension of ourselves during the day.

Inconvénients

I really have not found a distinct dislike!

Alex
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

4
Publié le 19/11/2020

Gets the job done

I use screen sharing seasonally - i.e. it's heavy use for part of the year, then not much use the rest of the year. So I didn't need a bit annual expense to use it for one quarter. Crankwheel provides what I need on their basic plan. It's easy to use and provides the features I wanted.

Avantages

* The free version has a custom link (i.e. meeting.is/YourName) that is easy to remember and communicate
* Can share whole screen, window, or browser tab
* No download required for the other person

Inconvénients

To be honest there are no glaring deficiencies in terms of my needs.

Alternatives envisagées 

GoTo Meeting

Pourquoi choisir CrankWheel 

custom link on the free version

Logiciel antérieur 

GoTo Meeting
Brian
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/06/2019

CrankWheel for Teachers

Awesome! I can't believe how amazing and responsive their customer service has been. They have truly gone above and beyond for any question I have asked them.

Avantages

I can't imagine teaching without it because it helps me reference my smartboard at every group of students and it makes viewing the smartboard accessible for every single one of them. You have no idea how much that changed my classroom :)

Inconvénients

The only thing that is a bit inconvenient is that the session timeout is the exact same as our passing period length so I was having to start a new session for each class (5 a day). However, keeping one of our Chormebooks logged in through the day solved that challenge.

Günther
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/11/2019

CrankWheel is a great and ingenious tool

It works perfectly and trouble free and the customer can not click because he can only observe and follow the explanations. This means that he is more interested in the matter and not distracted. Customers amusementevery time. 👍

Avantages

To show our customers and potential customers how our tasks, solutions and service work. It has been a great asset and success for us since we started using CrankWheel, which excites not only us but our customers as well. 👍

Inconvénients

Nothing that does not already include features

Utilisateur vérifié
  • Secteur d'activité : Énergies renouvelables et environnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/11/2018

So easy to use

Overall, I am really happy with my experience. CrankWheel makes it so easy to share my screen without any of the added hassles other platforms seem to put in the way. Of course, not having any glitches with the screen share is also super important, & I'm very satisfied with the results of each connection.

Avantages

It's so easy to share my screen. I just press a button in my browser to get a link, which I can then share through email or live chat. The screen share works seemlessly every time, I've never had any tech issues.

Inconvénients

So far I haven't had any issues with CrankWheel, it really is great at what it is designed for.

Moe
Moe
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/11/2019

Easiest friendly software

Avantages

The system is so easy to allow others to view your screen. One url link and bam a whole presentation is ready for you

Inconvénients

There’s was not much not to like easy platform

Leslie
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/12/2021

Great Remote Sharing Product

Avantages

This is one of the easiest screenshare platforms I have ever used. I never have any technical issues with it. Easy browser extension add on makes it super easy to click and go.

Inconvénients

I like everything on this screenshare. It is easy and functional.

Réponse de CrankWheel

Thank you Leslie! We're seeing a lot of insurance agents get value out of CrankWheel. Glad to have you on board!

Répondu le 08/12/2021
Blazej
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/11/2016

It works every time

I dropped Skype and Hangouts for this product. To share my screen I just have to click a button in Chrome, then send a link to someone I'm already in contact with via chat, e-mail, or even on the phone just by telling them (literally) to type in meeting dot is dot blazej. Love it!

Avantages

Convenience and reliability. It's accessible as easily as, say, the Enter key on my laptop's keyboard. If you ever used Chrome extensions - well, it's as easy as any of those.

Inconvénients

I'm not using the Enterprise features that are available (choosing to display a full screen vs. browser window). I go full screen every time and don't care about sharing my notifications. I can see the point of having this enabled though...

Réponse de CrankWheel

Thanks!

Répondu le 08/11/2016
Jeffrey
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/11/2019

Simple to use, always works!

We use the software for sales and training. It’s really easy to use for our clients to use. You can implement the screen sharing almost instantaneously.

Avantages

It’s fast and easy for our team to use. It’s easy for our clients to use and or follow along wi our demos. Great source of relevant information for the tools and best practices.

Inconvénients

Works just how I’d expect it to but I would like the option to screen share the clients screen.

69 avis

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