Grenadine Event Software

Friendly interface at a great price

Customer service was excellent. They also have a lot of information on their website (although it could be more searchable) but emails and phone calls were instantly addressed. I would use this software again for future events.

Great Product, Easy to Use

I just finished planning an academic convention in Baltimore, MD, using Grenadine Events. We had 865 Registered People, 885 people in the program, and 224 different items listed within the program (just to give you the size and scope of my convention).

PROS
1) My participants LOVED the website version of the convention. Even the convention hotel staff said it was one of the cleanest online website programs they had ever seen.
2) The participants also loved the AP version.
3) The amount of time this software saved me on finding conflicts was my personal favorite feature as the convention planner. I've heard horror stories related to finding all of the conflicts, but this software made dropping a panel into a time slot and instantaneously finding out if there were conflicts a cinch.
4) Overall, the learning curve for my needs was pretty fast.
5) The customer service at Grenadine is amazing. Any time I had a question, I had a response within 24 hours, which kept me making progress.

CONS
1) Registering on the website and creating an account was a bit tricky for some. To register as a specific user, you had to have the e-mail address that had been given to me by an associate planner. Unfortunately, many of the participants had no idea what e-mail address I was using, which caused some frustration on their part.
2) To make a participant "live" in system, the individual had to uploaded and indicated that he or she had "accepted" an invitation to the convention. With my association, by the point I'm programming everyone is accepted. I wish this had just been the default. This was just one other step that didn't seem too necessary.

Overall, I would recommend this software to anyone planning an academic convention. This product made my job a lot easier. Even the "cons" I have are minor ones that really didn't impact my ability to successfully use this software.

Good start but needs improvements

It was ok, but there were a lot of bugs. I don't think I would use your software again unless there were some major improvements done. I think you have something good here, but maybe wasn't right for our type of event which was very simple.

Grenadine was an essential tool for scheduling and organizing the program for a large-scale...

An invaluable cloud based conference planning system

8000 attendees, 1,200 activities, 900 participants, 5 days - in London's excel are the figures behind the World Science Fiction Convention, with a geographically dispersed team of volunteers and participants from all five continents.

Grenadine is the cloud based conference planning system that provides the planning and delivery structure to our activities and manages the complexity that arises from the vast amount of information that goes into formulating our convention.

The simple and easy to use dashboard holds so much complexity and depth, that it is hard to fathom, until one sees into how much work the system does for the user at all levels.

Grenadine helps reduce time and effort, by collecting our data, using dedicated questionnaires, helps us interpret this data, allowing our whole planning team to have visibility and match participants to programme items. We can query the database, set filters for enquiries, pull out specific pieces of information and the system will provide a multitude of reports.

Grenadine also manages the data ;space, time, people, and equipment - highlighting and alerting one to conflicts in real time and providing the method to reassign a resource easily to prevent any issues.

The system also has the ability to Publish the Data for the attendees via various channels,
be it native iOS and Android apps that interface directly with the planning system and with our print publications, which receive an extract of the convention schedule in a format suitable for pre-press software.

Effecting changes, at all stages is very easy, the system lends itself too being user friendly, while the amount of resources it creates from the data quickly resolves issues that were incredibly frustrating.

Most importantly, it allows continuous viability of progress, and allows the team a simple way to be part of a complex process, and through the outputs, be a real benefit to all attendees of the convention.

Great and getting better all the time

I have used this produce since its inception, as both an end-user and project manager. It has consistently improved, with additional functionality and improved user interface every time I use it.
The customer support is outstanding, and questions I've raised have often led to new features or updates of existing features. Basic data entry options include importing spreadsheet files. Options for notifications are easy to use.
The mobile app is easy to use, and is not a drain on data or battery life. The website functionality is something I haven't used much, so I can't really comment on it. And I haven't used the individual sign-up/sales options at all.
I highly recommend Grenadine.

A wonderful platform and an incredible team

I have been using Grenadine for years, and have used nearly every feature they have available.

Intrinsic to my Work Day

Mostly a happy user

Easy to use, pro results

It's incredible how simple and intuitive it is to use the platform, even for those of us who are far from being IT experts. The end result is amazingly professional. It also helps that the tech team are always on call to sort out any problems fast and effectively.
This is the second year that we're using Grenadine for our festival, a free event open to all, organised by fans for fans. Even for ourselves who scarcely use the more advanced features it's hugely useful in practical terms and what's more helps us present a very professional face. It has impressed many participants who organise congresses and professional events.

Excellent support, great app

We organize a few events per year, among which, last year, one 800-people conference. The Grenadine people were always there to help and support, and even modify the app according to our suggestions and needs; they even managed to help us with our own administrative problems. From our point of view, it is THE scheduling app and team that everyone wants to work with. We could also have expected to pay a lot more for what we got. Wonderful experience. I would recommend Grenadine to anybody.

Made my life much easier.

User-friendly platform and great customer service!

Efficiencies in our office. Ability to save information in an accessible and easy to navigate manner. We've really enjoyed using Grenadine.

Returning customer!

Your staff is really excellent and helpful. I would highly recommend this program to other event planners.

Their Customer Support Makes Grenadine a MUST-have

As a long time event planner, I've used plenty of other softwares. However, Grenadine's Customer Support is what MAKES this program so great. I've asked for features, and they've been implemented. I have questions and they're quick to answer. There has never been a time I've wished for a feature that they didn't either explain how to use it, or then write it into the core program. I would suggest Grenadine to my other convention and planning teams without hesitation.

unparalleled customer suport

It's more software than I need but if I ever expand my conference, I know that the functionality will be there for me

Review

Great user-friendly tool for non-profits

Amazing, and getting better everyday

Grenadine is the perfect combination of event planner/management tool and front-facing website & app. The back-end interface reflects the ongoing relationship between the development team and their clients, based on their needs and requests, and the team continues to improve the app based on new needs. We have a very non-tech-savy convention planning team, and with only a little training, they were able to navigate successful through the interface and utilize it's many features. The participants in the convention also really appreciated the easy of use and overall cleanliness of the app and website. We look forward to using this system for years to come.

A Great Product That Improves All the Time!

I have been using Grenadine for panel/people scheduling for years and find it an amazingly versatile product. The service team is extremely responsive and you frequently find suggestions you've made become part of the software. It is particularly invaluable for conference planners who are geographically dispersed. Since it's Web-based, the planning team always sees the same scheduling updates. The publish to Web feature for schedule and panelists is extremely easy and will always keep your event attendees up-to-date.

Review

Very happy, would recommend for other clients

Ready for Your Next Event?

I'm thrilled I found this software. I can plan an event in just a short time and cover every aspect of it. It makes my event look professional and seamless. I really love using it. I have more events since I found Grenadine Event Planner.

Robust platform at a great value

For our conference, we utilized Grenadine's publishing features and received very positive feedbacks from our attendees. The web schedule is clean with multiple layout options and the mobile app, easy to use. On the backend, the usability is sometimes a bit clunky (i.e. a lot of clicks to change a description) and lacking bulk import / editing capabilities for all fields. Otherwise, the tools are very robust and discoverable. The customer service is A++, quick responses and as a growing company, very adaptable to feature requests. We regret not finding out about Grenadine sooner, thus not using the planning & registration features - but definitely will for our next big event! This is a much cheaper alternative to other platforms like Cvent.