Formstack Forms

Avantages

Love Formstack! We switched from Wufoo and haven't looked back. While the investment was a bit steeper, it was worth it. The user-interface is extremely intuitive; multiple team members including myself were able to jump in right away with minimal orientation/training. We've had no issues with the service or support whatsoever.

Inconvénients

If only to be nitpicky, canned reporting would be nice (conversions this month, conversions last week, etc.) rather than having to manually set the date range. Some sort of safeguard against bogus form completions (asdfasfj@asf;sdfsd.com) would be nice as well.

Avantages

This product is a way to help with group ticket purchases and a way for fans to sign up for our Kids Club.

Inconvénients

Sometimes the formstack entry gets submitted twice. This happens more frequently than you’d expect, resulting in the customer being charged twice and our organization having to refund them.

Avantages

Initial retail product was easy to use and set up

Inconvénients

Deceptive B2B sales practice after we reached out to their sales team. Should have stuck to the $50 dollar per month product but they forced us to pay over $1,000 per month with a 1 year contract because apparently we require a BAA due to being a healthcare organization, even if we are in Canada where US law does not apply. Service was also not set up correctly and could not go live as intended. When we requested to cancel within a couple of days, never having gone live, they sent the $16k to collections. This company put a small business under a lot of distress. Sending threatening letters and court action, and has now in large part help push a business breaking even to insolvency and 4 people have lost their job now. Thank you!

Avantages

There are a lot of options when it comes to esign software. Formstack is both competitively priced and easy to use. Most importantly, my clients find it very easy when I can just text them the document to sign.

Inconvénients

It's a constantly evolving software and I have no complaints as of yet. If I had to be picky, their mobile app could be more robust.

Alternatives envisagées 

Pourquoi choisir Formstack Forms 

Logiciel antérieur 

Pourquoi passer à Formstack Forms

Avantages

It's fairly simple to copy events to new forms. You can group events together in folders for convenience sake.

Inconvénients

I'm frustrated by a number of problems and lack of features. For examples - The users can't modify their registrations. The confirmation emails are fairly limited in scope and functionality. You can't send emails to all registrants, you can hook up to a third party emailer, but that doesn't work for me with my emailer. There are others, but I don't want to sound like a basher. Overall I'm pretty happy and I make it work for my needs, but I am on the prowl for other solutions.

Avantages

Formstack is pretty reliable. I can set it and forget it. It is pretty easy to make fairly complex forms with intelligent conditionals.

Inconvénients

The forms don’t look as modern as other form creation products.

Avantages

Formstack has all the functionality you need for basic question forms. It has numerous pre-configured fields that you can just drag and drop into your form. I really like the logic and how it is easy to understand and configure. The low price is hard to beat when needing a simple registration system.

Inconvénients

There is no customized reporting. If you want to export any data from your form you have to export it all and then clean up the excel sheet to what you really want. I wish it had some more advanced functionality within the form that would make it versatile to use as a registration software.

Avantages

Easy to use for the non coder, a lot of integrations and features

Inconvénients

Has errors sometimes, but are quickly fixed.

Avantages

Has worked great for extending the Salesforce Platform

Inconvénients

I wish data limits were a little higher.

Avantages

Very easy to use, you just have to drag and drop the fields you need in your form. If you are looking for an app that only makes regular forms this one is for you.

Inconvénients

Not so powerful features, i have tried another free apps such as Google forms and it does almost the same the only difference is that those apps have the same functionalities for free!.

Avantages

Easy to use, easy to collect the information I needed.

Inconvénients

Had some difficulty with integrations in our e-commerce.

Avantages

-It seems like a simple interface
-For simple forms it works fine
-It has many options and allows for all kinds of conditional logic
-It collaborates with many plug-ins and Google apps
-Customer service is kind

Inconvénients

-There is no number to call for support
-Emails for support take 24 hours plus for a reply
-The logic if the form is complex gets super confusing
-If the form is too long it lags
-If you want to reorder the form it doesn't work properly - system glitches
-It is 20 bucks a month for the bronze program but for the amount of stress that goes into building one of these and the price you may as well do something more old school like a survey monkey
-I can't stress enough how aggravating it is to solve a tech problem with formstack, they are so slow and not always the most knowledgable although they are quite kind

Avantages

How easy it is to use for the user and for the client that we send it to . Its only a couple clicks away and takes seconds. Also, when I print to Formstack, a little box comes up and takes me right there and the document is ready to go.

Inconvénients

This recently starting happening, after I print to Formstack and the little box comes up to print I use to click on it and it would take me right to the document. Now it is taking me to my profile/account and i cant get out of it. I now have to close out of it and reopen the website again. This wastes so much time.

Avantages

Ease of Use. Integrations of third party services, customer service

Inconvénients

Really not much. Any time I have had a negative I have called and they have fixed or shown me what to do.

Avantages

What I like most about using this software is the ability to gather information digitally. You can send out a link to your form and multiple people can make responses. One of my favorite features of this software is the ability to extract the information as an excel. It give you information all the way down the the exact time that the person submitted their response to the form.

Inconvénients

What I like least about this software is the inability to find certain settings. For example, it could be difficult to find out how to disable a form after a certain time or number of responses unless you already had knowledge of it.

Avantages

There's a lot you can do with forms using this program. You can customize the URL of the form and easily embed it into other sites.

Inconvénients

Sometimes when I duplicated forms, I noticed that the logic would get lost. This was frustrating as I would have to go through the form again to add the missing parts of the logic back. We also always had problems with people who saved their surveys being able to access them again.

Avantages

The ability to encrypt submissions and the simplicity of configuring additional users to view submissions. Finance, operations, sales and customer service all use Formstack and onboarding / training these departments was super easy. We set everything up in minutes. The form builder is super intuitive and easy to figure out. Our team loves the customization options around the email notifications. Would highly recommend.

Inconvénients

I don't have any cons as it has served us well since day one.

Avantages

This is a very user friendly way to create a variety of forms - from camp registrations to alumni gatherings to donation sites, this software can help you create pretty much all of it. It is very user friendly and the customer service is top notch with quick, same-day responses.

Inconvénients

I want more - I wish there was even more customization available.

Avantages

Flexibility, individuality, ease of use, tutorials are strong

Inconvénients

Can't seem to change design of submission pages (add logos etc) to make it a nice document to add into reports when needed

Avantages

It is easy to use for the most part and the forms look nice. They are better than the cheaper-feeling system we used in the past.

Inconvénients

I wish it was easier to link common fields between forms so that if I update a pick list in one place it updates in the others. What they have makes it easy to create new forms but I do have to go back and update them when things change.

Avantages

It has many customizable question types and logic options for when to show a question or not. It is fairly easy to build your forms how you want and to view the submissions.

Inconvénients

I wish there was a way to send forms/surveys through the program itself and not have to rely on your own mail server. Being able to send the survey multiple times only to those who have not completed the survey would be a huge plus. Increased logic options would be appreciated.

Avantages

I used the FastForms version of this software. This software is fantastic for basic form needs that require salesforce integration. The software provides an easy to use form builder with a styling tool. Advanced customizations are possible with css and javascript.

Inconvénients

Although it is great that we can customize with css and javascript it would be better if some basic things were included out of the box without requiring javascript or CSS. I'd like to see page specific styling and character counters as out of the box features that don't require custom CSS and javascript. However their customer support is fantastic and they went above and beyond to ensure that the customizations I needed were provided.

Avantages

Good features and good functionality. Very good for integrating with google sheets and google drive to make systems more efficient.

Inconvénients

I was moving from a different form generating software and so did the same that I was doing before. They have more sensitive information security which is good.

I was given a warning and so I emailed back and after reading their info page re:information security about how I can comply with their policies.

Replies were not succinct and while I was trying to figure out how to follow their rules they deactivated my form and disrupted the business operation. Sad face. And angry face at the same time

I am sorry I live in Australia and it is 12am here when Formstack is operating.

Sad and feel like they don't really care about me much.

Avantages

I love that this product is so easy to use. They have preloaded integrations with CRMs BUT if you don't see what you are looking for it is easy to create your own. The form builds are easy to use and the amount of customization is fantastic!

Inconvénients

Pricing is a little steep but the product is worth it!

Avantages

Formstack is one of the easiest form creation software packages I've ever used. The interface is user-friendly and self-explanatory. It's good for developers and non-developers to use, and it's flexible.

I really like how the logic modules function. It's easy to create expandable forms using their logic tools, and takes the stress out of developing an algorithm to do that.

Inconvénients

The only thing that I wish was a little better is having the required fields and asterisks stand out more. With a larger and more complex form, all of the fields kind of blend together.