Wufoo

Avantages

Ce logiciel est bon pour les enquêtes car il fourni de bon formulaire

Inconvénients

Je ne lui trouve aucun inconvénient. Je l'apprécie

Avantages

I love the UI. Wufoo has the most intuitive UI and is just easy to use.

Inconvénients

The restriction of 3 forms on the free plan is the only detraction from this product.You also need to be mindful to manually setup form completion notifications.

Avantages

How many times have you come across a software product where the only method of support is via email and groaned. Or in another instance reached out to a support team of a product only to get the feeling from the support person that they either were not taking you seriously or were defensive about thier product.

We have been using Wufoo forms for the last seven years and in all of that time we have never had any techinical issue with any of the forms or excellent intergrations that they offer. That is to say at least we didn't until just recently. I won't bore you with the technical details of the issue other then to say some of our cleints could not access the forms.

To make matters worse I we discovered the issue late on a Thursday before a four day holiday weekend. I knew from past support tickets that thier support desk was limited during holidays and on weekends. So I pushed the ticket thru not expecting anything until Monday, And also by chance late in the evening I shot them a message on Facebook Messenger.

Much to my amazement I got an almost imeditate response. Not only did they take my issue seriously but they listened to what I had told them and advised that this advice helped to narrow down the underlying problem that had just cropped up in thier system. Not only did the fix the issue in a timely manner but they followed up several times of the next few days to ensure it stayed fixed. One could not hope for a better partner!!!

Inconvénients

I do not have a lot of cons about the product but could use more sort features when you have a lot of forms.

Avantages

Wufoo gives you access to everything under the hood: stylesheets, webhooks, site integrations... but it doesn't make them as idiot proof as other (more expensive) solutions. Basically, if you have the technical knowhow to not need a fancy onboarding / support experience with cool CX shinies... then you get to reap the benefits of a lower price tag because they didn't spend money building that stuff. If not, it will probably feel like a slightly overpriced (though still relatively cheap) bare-bones form builder.

Inconvénients

As stated above, they really don't spend (I'm sure the builders would say "waste") money on UX. It looks like web software from the first generation of web software... but it does a lot for the cost. I think they found their niche and stuck to it.

Avantages

I've been using Wufoo for so long that I have hundreds of forms under my account. I love Wufoo because they make it super easy to create simple and smart/complex forms. The ease of use is perhaps my favorite thing about Wufoo. Also, their customer service is TOP NOTCH. I get responses within a couple of hours most of the time if I ever need anything. This makes a world of difference when you have clients waiting on a reply. I really appreciate that about Wufoo!

Inconvénients

What I like least is the hideous default form look. They haven't changed the default look for years and it looks VERY dated. You have to always style the forms if you don't want to have a form that looks like it was from 15 years ago. Once you style, it's awesome and beautiful, but it's too bad that Wufoo doesn't take interface and design very seriously. Wufoo brand and site also looks like it targets children.

Also, Wufoo isn't cheap, but it's about comparable to other solutions so I guess I shouldn't complain.

Avantages

Every website has at least one contact form and most WordPress themes include them. Not a big deal. I wanted a contact form that would sync with my CRM (Nimble) and my email marketing platform (MailChimp) and Wufoo fills that need. Every time someone fills out a form, that person is created and tagged in my CRM as well as in MailChimp. Nice!

Inconvénients

It's not the easiest to use but it is also not the most difficult. The interface is a wee bit tired. My biggest challenge has been, and I am not saying that it can't be done with Wufoo, is that I can't easily figure out the way to limit the WIDTH of a form.

In other words, wherever I place the form, it expands to the full width of that page, post, or sidebar. Same form, different widths. I'd like to put in on my home pages but, I don't want it to fill the width of the page.

Like I said, it can probably be done but, it is not that critical for me and I have enough to figure out:)

Avantages

- Easy to use form editor
- Good options for conditional display of fields
- various payment processors including PayPal, Stripe and Square
- Interfaces with other products via API
- default theme is mobile friendly
- easily embeds in WordPress or looks great a standalone form
- Responsive support department

Inconvénients

- No digital signatures native to the product (can interface with other paid products)
- Limited number of long answer fields per form (so it can't be used for a longer survey)

Avantages

very simple to create forms from scratch and then simple to copy the html code and post it directly onto your site

Inconvénients

i wish there were a little more flexibility to change the layout of your forms. its possible i just havent figure out how to change them, but as far as I've seen your layout is restricted to vertical (as in each different field must go beneath the one above it)

Avantages

The forms really are easy to make. The functionality is great, and you can totally create and embed them on your website very quickly. I used these on my website and they had exactly what I needed. I could customize the styles to fit my website, set up different types of alerts, and make them alert me in a variety of ways. It really had everything I need.

Inconvénients

It's so expensive. In this day an age software really needs to compete on value. Everybody want's free free free. I totally get that they need to charge customers, but I just do not see the value in it when looking at their pricing. I only use them a few times here and there, and it does not seem worth it to pay so much per month. Instead, I decided to take a little bit of a hit on functionality and I opted for a free alternative that in the end worked pretty great. Setup was a bit difficult with my alternative, but once it was setup then the results were the same. I just couldn't get myself to fork out that kind of money on a recurring basis for somethig that is not used all that much.

Avantages

The biggest benefit for our use is that it allows a copy of the submission to be sent to the person who submitted it. This is not possible in SurveyMonkey, and is the main reason that we use Wufoo at all.

The other major benefit is that there is an ability for files to be uploaded when submitting a form. This is very helpful if there is a need to collect a signed document or something else that the submitter needs to supply when completing an application or something similar.

Otherwise, the tool itself is fairly straightforward.

Inconvénients

The layout is really simplified and doesn't look at attractive as when using SurveyMonkey.

Types of questions are very limited.

There is no mobile app.

There are limitations to setting up dashboards to view results publicly.

Avantages

- Makes it easy to run promotions & collect data through our Website and Social Media channels.
- Integration to Google Sheets is awesome, results are published instantaneously.
- Forms are easy to create.
- Website is intuitive and easy to use.

Inconvénients

- When integrating into our site it takes some work in CSS to make forms look consistent with the rest of our site.

Avantages

This form builder integrates nicely into websites, or can be used as a standalone page linked from somewhere else. The pre-made fields accommodate all of general items users may want to put on a form page and offer various options in each pre-made field. I appreciate that you can add payment integration. If you are trying to build a more complex form, the field, page, and form rules work well - however you need to see that you access those from the main form page, not on the form itself. It takes some getting used to, but these options allow customization for taking the form user in different ways depending on their answers. You can also easily export your answers to Excel or other options to review.

Inconvénients

Within the text boxes you can create, it is somewhat more difficult to add links or customize email responses with the users name, etc. than with other websites I use. You need to use templating tags with an API Key, which I hadn't heard of before using this website. I did figure it out, but in other websites I've used, you just select the field name. Adding links to text also isn't as simple as selecting the text and clicking an add hyperlink button. I figured out how to do it, then I just copy and paste the coding to create a new link. I'm not sure where the instructions are to tell you how to create a link.

Avantages

- While it may seems complex, it is actually quite easy to understand
- Easy administration
- GREAT support
- Good logging system when it comes to forms being submitted.

Inconvénients

- Can be a bit of hassle to integrate certain Wufoo functionality into your company's custom systems
- Mobile site could be better
- Some functions can be difficult to locate

Honestly besides the above, I cant think of any more cons

Avantages

The process is user friendly. Very easy to understand and creating forms are just plain fun to make!

Inconvénients

Archiving - I can't comment too much about this as I haven't really looked into it yet but need a simple way to archive older forms that are not being used but also want to keep them vs deleting them

Avantages

Very convenient tool for making all different types of forms. It's relatively easy to use, and we've made forms for employee of the month, to terms of agreements, and so on using it.

Inconvénients

Some features can be a little difficult to use, but once you get the hang of it its not too bad. Wish they had more design features to give the forms more ways to look better.

Avantages

The ability to easily create live reports to share with people outside your organization.

Inconvénients

Wufoo has a very cumbersome and outdated UI. To create conditional rules, you have to leave the form page and can't reference all your fields easily.

Avantages

The best thing about Wufoo is that it works really well and has advanced features that can be easily implemented on your website.

Inconvénients

The form creator is kind of clunky and the form design customization is not as intuitive as it should be.

Avantages

Wufoo forms are easy to build and easy for the end user to complete and submit. Since we use Wufoo forms to manage our incoming orders for services, it is very beneficial that each submission is sequentially numbered. This allow us to easily track and process orders through our CRM. Wufoo has many features including notifications, payments, custom templates, etc. These features allow us to brand the forms we create in Wufoo, connect the purchaser to the payment portal through the form, and keep various department members on top of incoming orders and subscriptions. Using Wufoo forms to fill a need in our department has freed up our developers to work on more pertinent and profitable projects. The Wufoo online software functions so well that I've never had to contact technical support with a problem.

Avantages

Wufoo is extremely easy to use. Drag and drop fields to create a form in minutes. We have been using Wufoo forms for a variety of purposes including orders, approvals, acknowledgements, applications, subscriptions and much more. Wufoo continues to enhance and improve their online product, adding new features and functions regularly. Distribution, notifications, and sharing are easy to implement and options are extensive. We distribute forms by links through email and embedding the Wufoo forms on the website. Analytics and report features help us to track the number of orders received and give us valuable user information on other forms we have created with Wufoo. There is little you cannot do with a Wufoo form, except for adding electronic signatures. Maybe that will be a future feature from Wufoo.

Avantages

We use Wufoo to host surveys and forms on our site for our customers to fill out. It is very nice how quickly we can have an idea for a change to a survey or a new form and get this live on our site.

Inconvénients

Wufoo is not the most front end customizable tool that we use. The look and feel of many of our forms and surveys is pretty bare. It would be nice to have some more creative control over this.

Avantages

The forms are fairly simple to setup and ability to add users at a low cost is nice.

Inconvénients

The features are limited and the field limit is too low. After spending several hours setting up an online application form for my website, I came to the point where I wasn't allowed to add any additional fields to my form. I called customer service to ask for help with this problem and they basically said that they don't have the authority to do anything about that. I was dissappointed.

Avantages

The program is easy to use and very versatile, its user friendly as well as pretty go look at. I like the little dinosaur

Inconvénients

Customizing it to suit your business can be difficult and I'm not sure its possible to integrate with any other existing platforms

Avantages

We use Wufoo forms for bug creation , users can simply find a link embed in our application and they can report bugs with relevant information like screenshot etc . Reported bugs are created as tickets and then my team works on them and reply back to customer . Wufoo form has streamlined this process which has helped my business a lot

Inconvénients

Need better analytical tool and reporting functions

Avantages

Wufoo is a great tool for organizations that have their websites made through Squarespace. Since Squarespace does not allow users to create forms with attachment options to them, Wufoo is a great solution to that. Through Wufoo, we have been able to create contact forms where our audience can also attach documents that they may wish to include. This has been very useful and I will continue to utilize Wufoo in the future for any additional forms that I may need to create.

Inconvénients

While Wufoo is overall a good tool to use, what I really dislike is how there are limitations placed on the free version of this software. I don't think that the pricing for Wufoo is reasonable for small organizations that may not require a subscription as much as others. Due to the pricing, we have stuck with the free option but are often hindered by the limits placed on users who create free forms.

Avantages

Ease of form building interface. Different types of form fields are available.

Inconvénients

Little out dated. Does not provide much flexibility over number of fields per form. Limited notifications options.