Wufoo

Avantages

Ce logiciel est bon pour les enquêtes car il fourni de bon formulaire

Inconvénients

Je ne lui trouve aucun inconvénient. Je l'apprécie

Avantages

I love the UI. Wufoo has the most intuitive UI and is just easy to use.

Inconvénients

The restriction of 3 forms on the free plan is the only detraction from this product.You also need to be mindful to manually setup form completion notifications.

Avantages

I like that you can create any type of form you want, as detailed as you need.

Inconvénients

While you can do a lot with building forms, it is rather difficult to learn how to build in-depth forms, especially since you cannot call their support, it's all done through email.

Alternatives envisagées 

Pourquoi passer à Wufoo

Avantages

It did what I wanted as a survey and I created it from scratch. It looked great.

Inconvénients

It did not work well on some mobile devices and Edge browser. It killed my campaign on behalf of a client who is a little pissed at me. People could not submit their response or they got an error message. All other tests went fine.

Avantages

How many times have you come across a software product where the only method of support is via email and groaned. Or in another instance reached out to a support team of a product only to get the feeling from the support person that they either were not taking you seriously or were defensive about thier product.

We have been using Wufoo forms for the last seven years and in all of that time we have never had any techinical issue with any of the forms or excellent intergrations that they offer. That is to say at least we didn't until just recently. I won't bore you with the technical details of the issue other then to say some of our cleints could not access the forms.

To make matters worse I we discovered the issue late on a Thursday before a four day holiday weekend. I knew from past support tickets that thier support desk was limited during holidays and on weekends. So I pushed the ticket thru not expecting anything until Monday, And also by chance late in the evening I shot them a message on Facebook Messenger.

Much to my amazement I got an almost imeditate response. Not only did they take my issue seriously but they listened to what I had told them and advised that this advice helped to narrow down the underlying problem that had just cropped up in thier system. Not only did the fix the issue in a timely manner but they followed up several times of the next few days to ensure it stayed fixed. One could not hope for a better partner!!!

Inconvénients

I do not have a lot of cons about the product but could use more sort features when you have a lot of forms.

Avantages

I've been using Wufoo for so long that I have hundreds of forms under my account. I love Wufoo because they make it super easy to create simple and smart/complex forms. The ease of use is perhaps my favorite thing about Wufoo. Also, their customer service is TOP NOTCH. I get responses within a couple of hours most of the time if I ever need anything. This makes a world of difference when you have clients waiting on a reply. I really appreciate that about Wufoo!

Inconvénients

What I like least is the hideous default form look. They haven't changed the default look for years and it looks VERY dated. You have to always style the forms if you don't want to have a form that looks like it was from 15 years ago. Once you style, it's awesome and beautiful, but it's too bad that Wufoo doesn't take interface and design very seriously. Wufoo brand and site also looks like it targets children.

Also, Wufoo isn't cheap, but it's about comparable to other solutions so I guess I shouldn't complain.

Avantages

Every website has at least one contact form and most WordPress themes include them. Not a big deal. I wanted a contact form that would sync with my CRM (Nimble) and my email marketing platform (MailChimp) and Wufoo fills that need. Every time someone fills out a form, that person is created and tagged in my CRM as well as in MailChimp. Nice!

Inconvénients

It's not the easiest to use but it is also not the most difficult. The interface is a wee bit tired. My biggest challenge has been, and I am not saying that it can't be done with Wufoo, is that I can't easily figure out the way to limit the WIDTH of a form.

In other words, wherever I place the form, it expands to the full width of that page, post, or sidebar. Same form, different widths. I'd like to put in on my home pages but, I don't want it to fill the width of the page.

Like I said, it can probably be done but, it is not that critical for me and I have enough to figure out:)

Avantages

- Easy to use form editor
- Good options for conditional display of fields
- various payment processors including PayPal, Stripe and Square
- Interfaces with other products via API
- default theme is mobile friendly
- easily embeds in WordPress or looks great a standalone form
- Responsive support department

Inconvénients

- No digital signatures native to the product (can interface with other paid products)
- Limited number of long answer fields per form (so it can't be used for a longer survey)

Avantages

very simple to create forms from scratch and then simple to copy the html code and post it directly onto your site

Inconvénients

i wish there were a little more flexibility to change the layout of your forms. its possible i just havent figure out how to change them, but as far as I've seen your layout is restricted to vertical (as in each different field must go beneath the one above it)

Avantages

The forms really are easy to make. The functionality is great, and you can totally create and embed them on your website very quickly. I used these on my website and they had exactly what I needed. I could customize the styles to fit my website, set up different types of alerts, and make them alert me in a variety of ways. It really had everything I need.

Inconvénients

It's so expensive. In this day an age software really needs to compete on value. Everybody want's free free free. I totally get that they need to charge customers, but I just do not see the value in it when looking at their pricing. I only use them a few times here and there, and it does not seem worth it to pay so much per month. Instead, I decided to take a little bit of a hit on functionality and I opted for a free alternative that in the end worked pretty great. Setup was a bit difficult with my alternative, but once it was setup then the results were the same. I just couldn't get myself to fork out that kind of money on a recurring basis for somethig that is not used all that much.

Avantages

The biggest benefit for our use is that it allows a copy of the submission to be sent to the person who submitted it. This is not possible in SurveyMonkey, and is the main reason that we use Wufoo at all.

The other major benefit is that there is an ability for files to be uploaded when submitting a form. This is very helpful if there is a need to collect a signed document or something else that the submitter needs to supply when completing an application or something similar.

Otherwise, the tool itself is fairly straightforward.

Inconvénients

The layout is really simplified and doesn't look at attractive as when using SurveyMonkey.

Types of questions are very limited.

There is no mobile app.

There are limitations to setting up dashboards to view results publicly.

Avantages

It is easy to use, gets to the point. Form links can be shared easily publicly. Can integrate on to website, if you know what you are doing.

Inconvénients

No way to save and return to complete a form.

Avantages

Wufoo gives you access to everything under the hood: stylesheets, webhooks, site integrations... but it doesn't make them as idiot proof as other (more expensive) solutions. Basically, if you have the technical knowhow to not need a fancy onboarding / support experience with cool CX shinies... then you get to reap the benefits of a lower price tag because they didn't spend money building that stuff. If not, it will probably feel like a slightly overpriced (though still relatively cheap) bare-bones form builder.

Inconvénients

As stated above, they really don't spend (I'm sure the builders would say "waste") money on UX. It looks like web software from the first generation of web software... but it does a lot for the cost. I think they found their niche and stuck to it.

Avantages

The best thing and main reason I use Wufoo is to have form data collecting ability embedded directly on my web pages so the experience is seamless to users. Without having to code everything yourself, you can have forms with multiple kinds of customized reporting available very easily and instead of making users link to an obviously third party webpage, you can let them stay on the same page so it cuts down on steps and enforces your own brand. Forms are very easy and intuitive to build and use.

Inconvénients

While this software is great for making simple forms look great within existing web pages, it does not have the power needed for more complex forms with a lot of logic and options involved. Because of this, Wufoo cannot be the only solution to our web form needs and we still need other products to accomplish the more complicated tasks.

Avantages

We have used this for several years now and we still consider this as one of the best survey tools on the market. Every now and then we start looking into all the new and coming survey companies that pop up but this one still wins.

Inconvénients

wish they would make it easier to integrate into a SIS. Some of their API information is very complicated.

Avantages

Wufoo has helped streamline our training request process. We now have our employees submit electronic forms for training requests created in Wufoo instead of paper copies. Using Wufoo to create our forms was quick and easy and now they are submitted online instead of scanned and sent through the mail or email.

Inconvénients

Wufoo was easy to use and took very little time to set up the form. There are no cons to this software.

Avantages

This gives us an easy way to have online registration forms for our clients to fill out and submit to us electronically. We are able to save them as PDFs directly to their charts.

Inconvénients

Unable to disable a form yet save it in case you want to use it later. The package we have gives us 10 forms so to try a new version we have to delete the old version and hope the new version is what we want since we have 10 forms being used.

Avantages

Wufoo makes creating complex logic conditional forms easy with no HTML / CSS or JS skills needed.
Security and validation of form data is very easy using the built in tools.

Inconvénients

The form styling / css elements could maybe be improved a little. They work well but require a little bit of a learning curve.

Avantages

Create basic forms is very quick and easy with Wufoo. And once it is set up, you can be confident that it will work. Several years ago, I used to run into issues sometimes with forms that would eventually stop working on client websites. I started using Wufoo and not only is it faster and easier to create forms, but I have fewer problems with them going forward, which saves a lot of headaches.

Inconvénients

Some of the features are a little bit limited in terms of what you can do. Some types of advanced forms are more challenging to replicate with Wufoo, for 95% of web forms, it will be more than sufficient.

Avantages

There is a large variety of ways I can put together my forms, including conditional questions.

Inconvénients

On one particular form, we literally ran out of capacity within the software to ask all the questions we wanted to ask with all the conditions we wanted.

Avantages

I love we can set forms up to be used by computers, tablets, and phones. This has saved me from making simple sign up sheets all the way to full registration for events and retreats. I love its flexibility, and templates. it's drop and drag design is intuitive and very user-friendly. The reports are also great and easy to customize. You can sort data and export. we love it. I also appreciate the ability to pay by month, so if you have a large event where the free version won't be sufficient you can pay for a month or two and then go back to the free version, while saving all of your data.

Inconvénients

the limitation of how many fields you can use on the form I guess.

Avantages

1) Good anti-spam protection
2) Easy interface for building forms
3) Great logs of form submissions

Inconvénients

1) The default form styles are pretty unattractive
2) Interface struggles to handle large numbers of forms (200+)
3) Custom CSS has to be hosted with a third party
4) Uses an iFrame to beam in forms, not compatible with form tracking software like that provided by Call Rail

Avantages

Great solution for building robust, reliable forms. We used this at my previous agency and found it to be great when working across multiple brands and clients.

Inconvénients

No great options for agencies who have multiple clients and wish to manage forms on their behalf. We found it best to register an account for each client instead.

Avantages

It is highly customizable, and pretty easy to use. I was able to get the basics down fairly quickly, then I was able to dive in to the more advanced features. It has made collecting data much easier.

Inconvénients

The mobile site is a little funky. I usually just switch the the desktop view.

Avantages

Wufoo has been a reliable form builder tool for us. It works well and is useful for capturing basic responses.

Inconvénients

I feel the Wufoo software has gone unchanged for several years. There aren't really any new features, especially when it comes to the app's design/interface.