Sapling

Avantages

Having a platform for employees to learn about the culture and history of our organization, as well as get to know their colleagues ahead of starting, has greatly improved the onboarding process. We really enjoy the buddy feature, as it has taken our employee buddy program to a new level and increases engagement. Instead of having to use paper forms and checklists for onboarding, and sending back and forth emails, tasks are easily delegated to the appropriate people in my office and there's more transparency in the process.

Inconvénients

Sapling has released a plethora of new features in the year that I've been on the platform, many from customer feedback. I'd like to see an Office 365 integration, as there currently is one with G Suite.

Avantages

I've implemented Sapling twice and found it easy to use and with a good CS rep, it'll go smoothly and your questions will be answered quickly. Once everything is set up, it's super easy to use.

Inconvénients

There are still some functions that aren't that great; ie. start date change, but Sapling is working on it.

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Avantages

When everything is set up, Sapling allows for a pretty smooth workflow when hiring new hires for your company

Inconvénients

It feels like there are a few kinks to work out. I have seen issues where signed candidate documents are wiped, requiring new hires to resign the documents.

Avantages

Long gone are the days of Google spreadsheets and assorted Google docs. Sapling has saved us so much time and hassle by having all of the tasks in one assigned spot. Additionally, we pride ourselves on our onboarding experience and all of our new hires have commented on how welcome they felt even before they started. Sapling delivers a personalized experiences meant to educate the new hire about the company and ensure that they're able to hit the ground running on day one. Additionally, the customer support is phenomenal.

Inconvénients

Sapling is a startup and still developing their technology so naturally has the occasional bug. The customer support is always great to help resolve any problems and I have no doubt that these will go away as they continue to grow

Avantages

Very clear and concise interface.
Varying levels of admin functions allow for complete control over editing company profile while also protecting conditional information.
Support during the sale, contract and implementation have been fantastic. All questions answers and plan put in place to make sure we launch when planned.

Inconvénients

There is sometimes a delay when clicking in to edit tasks in workflows but it's not something that would stop me from using the software

Avantages

I love how customizable this platform is. It has evolved very quickly and the support team is super responsive. Each feature release provides new and improved ways for InVision to enrich our new hire experience.

Inconvénients

With so many releases being launched sometimes the platform slows down quite a but which can be a bit tough. Mainly because I relay on this platform so much so when it slows down, my workflow is interrupted.

Avantages

This has changed and made our onboarding process so much more efficient. No more google docs! Syncs with Greenhouse, Namely and more.

Inconvénients

Can't wait for waterfall tasks, and more integrations.

Avantages

- I love how user-friendly the platform is for Employees
- The platform is aesthetically pleasing
- Our Implementation Manager, [SENSITIVE CONTENT HIDDEN], is incredibly responsive and helpful to any questions/concerns we have
- It has helped save us SO much time with the integrations from Lever and ADP
- We can make custom workflows to help keep our growing team on the same page

Inconvénients

- Employee Documents could be separated out into categories to make it easy for admin access & compliance purposes
- There should be a way to capture I-9 & W-4 information for employees

Avantages

Set-up, integration and maintenance is very simple and intuitive. The support team is very responsive.

Inconvénients

I wish they integrated with Gmail to route messages through your actual email inbox as some other software does (Lever, for instance). I also wish they utilized DocuSign rather than EchoSign for the eSignature feature. It's a bit more robust and easy to use.

Avantages

Employee profile is really detailed and I can add a lot of fields. It's easy to use with simple navigation.

Document management is a great feature to get me onboard and keep track of my documents.

Inconvénients

Doesn't really useful after I get to know more about my company and other colleagues. I only update my profile once or twice ever.

Doesn't really good at task management, since there are other better tools for that.

Avantages

Sapling targets CRMs and messaging platforms to help agents create personalized responses more efficiently. Managers gain conversational insights to coach and prepare teams. It helps you speed up your business process. It's great that Autocomplete Everywhere allows agents to respond to customers faster by providing deep learning-powered autocomplete suggestions across all messaging platforms.
Another favorite feature of Sapling Suggest is that it automatically suggests responses to customer chats or help desk calls by matching customer queries with relevant responses. It allows you to effortlessly manage high incoming volumes, in short, an excellent software.

Inconvénients

I did not have a negative experience about this software, everything is very good. There is nothing that I don't like.

Avantages

The interface feels modern and simple; it strives to look and behave like the best apps that you use every day. It makes simple tasks as simple as they should be, and complex tasks easier to accomplish.
I like how Sapling encourages profile creation for a more social experience. Most HRIS software is cold and treats you like a peon. Sapling takes a warmer approach and makes it feel like you're connecting better with your coworkers.

Inconvénients

The interface needs some more polish and performance improvements. Sapling also faces the same issue that other employee experience apps have where some parts of the interface can feel empty depending on how many features are in your company's license, and to what extent your company is utilizing those features. The layout (information architecture) seems too flat - It doesn't tell me what's most important.

Avantages

The best part is the UI they are providing to the users, They are frequently changing the UI to improve customer satisfaction. The support we are getting from the customer team is also the best they are very supportive. we can easily look at everyone's important information with a simple but pretty view.

Inconvénients

When they are implementing new features it takes a lot of time. They should focus more to get the integration with other platforms.

Avantages

I like that you can set the workflows to assign relative to start date, assigning tasks, sending out onboarding emails.

Inconvénients

Default email address first name last name without the period!

Avantages

User friendly, easy to navigate for HR onboarding and offboarding. One of the rep is great about checking in to help and also updating our team on any changes or improvements that are coming up.

Inconvénients

There are a couple of integrations that could be helpful if added such as Slack notifications. Would like for the org chart to be easier to use - sometimes has issues zooming in and out.

Avantages

I love how easy it is to view your assigned tasks and see the progress of current tasks. I love how visually appealing the user interface is as well. It's very clean and easy to use.

Inconvénients

There is an issue with the search function that they still need to fix. Sometimes the search doesn't work.

Avantages

Clean, easy to use and navigate. The prompts were clear. This is my first time using the software, I was using it to get onboarded and to learn about my new team.

Inconvénients

The People area didn't give me the views I needed all the time. For instance, when I clicked into one person from a specific department that I filtered, I saw the rest of the team on the side in circular icon form, but I had to role over to see their names, and I had no way of seeing their position, organizational structure. I also (when I hit the back button after that) it brought me back to the whole company and I had to filter all over again. I wish I was also able to see the team structure visually on someone's profile, including my own. And, be able to just click (XYZ team) on the side by profile pics to bring me directly back to the team I filtered.

Avantages

The feature that helped me the most was the directory of my colleagues when I started my new job, it helped me remember names and feel less afraid that I would forget someone.

Inconvénients

At one point, my listed tasks vanished and I felt lost during one of my first days of training at a new job. The problem was fixed several hours later though.

Avantages

I like that new hires are able to complete essential information before their start date so they don't have to spend time on their first day completing their tax form and I-9. Also, managers are able to fill in information about their need hire, like software needs, and IT can view and work with that info.

Inconvénients

Inconsistency. Sometimes the program works as needed, sometimes it doesn't and there's no way of telling unless the new hire contacts you before their first day letting you know that they're having tech issues. Also, if an email is scheduled to go out a few days in the future, there's no way to edit or make changes to the scheduled email once you've onboarded the new hire.

Avantages

I appreciate the fact that I didn't have to physically walk into the office to sign paperwork and fill out forms before my first day. I also like that the interface was extremely simple and easy to use, especially for a non-tech-y person like me.

Inconvénients

I think the software can improve by adding a "save changes" button. I had to ask HR a question regarding a form that was listed under the "your information (?)" section, and when I returned to it the next day, all the info I had input the night before was gone – not a totally huge inconvenience, but still a nuisance.

Avantages

I loved being able to check out the profiles of my future coworkers and see the organization mapped out by team.

Inconvénients

I wish I could have advanced past the "upload a photo" page to finish signing docs and inputting other text info and come back once I had a photo ready. I didn't have a photo on hand so I it paused my process and i had to walk away and come back to it days later.

Avantages

Simplicity and ease of use. The flows were logical I thought. Also the login process was seamless. I didn't face any glitches

Inconvénients

The benefits sign on process was slightly less intuitive. I wasn't sure what I was NOT signing up for (E.g. was 401K sign up part of this?)

It logged me out every other minute. Annoying.

Avantages

Made it very easy to get started with my new role - clear onboarding instructions, details about the company, and notifications on tax documents and identification I had to bring.

Inconvénients

The mobile interface wasn't as easy to use -- I started the docs in Mobile and ended up switching back to my computer.

Avantages

I love the many features that Sapling has to offer. My onboarding process has become so much faster and much more organized. I'd say my favorite part about this software would be how everything is generated automatically. I can schedule the welcome email to be sent out on an exact day and time and have team members sign documents all at once.
Also my Sapling representative has been super helpful and patient every step of the way, can't thank him and his team enough!

Avantages

Simple to use and a slick user experience.

Inconvénients

Nothing at this time. Maybe give me another week.