Hightail

Avantages

The thing I like most about Hightail is its feature to send files anywhere and we can send large media files without any restriction on the size of files we can send.

Inconvénients

The thing I don't like is that download and upload speed is sometime super slow which is a problem when sharing large size files

Avantages

I like that you have a custom link through which your clients or anyone can upload large files to send to you. Likewise, you are able to send professional looking emails with links for your clients to download large files you send to them.

Inconvénients

I was never really able to get the files I stored in the cloud to sync in my local computer drive, so I lost quite a bit of files. I found Hightail more pricier than it needs to be. They used to be great when they were YouSendIt, but once they merged with Hightail, I feel the quality of the product diminished a bit. I didn't like that they do not provide a file preview. So I have to download several photo files to find the picture I'm looking for.

Alternatives envisagées 

Pourquoi passer à Hightail

Avantages

You can set up a linked folder on your machine that syncs with Hightail. Back in the day (prior to August, 2017) this formed an ideal platform for disseminating content as you could grab download links and include them in your own communications.

Inconvénients

Hightail has recently adopted a typical self-focused millennial mindset of tunnel-visioned genius: focusing on an increasingly narrow range of cool stuff and killing off highly practical features without pausing to think about the spectrum of their users. If the HT people have a favorite way of working, they think that everyone works just like they do. As of the most recent downgrade, it is no longer possible to copy download links for files. If you need to send a business email with multiple download links and other content, you're now out of luck, as the only option is to use Hightail's interface to send an email with one (concealed) link.
My needs include the ability to send multiple download links to my dealers and prospective dealers - everything from canned social media content to a range of literature and photos. If, for example, a dealer is setting up a website and needs logos, product shots and text files, I can no longer just send out an email with the links to the files on Hightail.
Overnight they have unthinkingly destroyed my once routine means of distributing a huge amount of content to our dealers and prospects across the U.S. In a single, narrow-mined stroke, the value of Hightail to my company has vanished overnight.
This was a totally brainless move. I suggest that people look for a better solution.

Avantages

You can easily share graphics to your client for feedback. The annotation tools are very easy for anyone to use. You can also collect files from anyone by just sharing a link with them which they can use to directly upload and send files to you.

Inconvénients

Not very customisable. Custom branding is limited. Users have to sign in to leave feedback.

Avantages

Hightail makes it easy for me to share large files and folders with people inside and outside my company. You can create "spaces" where all types of files can be stores, and links to this space can be shared with anyone.

Inconvénients

Safari does not support folder uploads, but opening chrome and uploading folders to spaces that way made it simple. This was my only hangup with the service.

Alternatives envisagées 

Pourquoi passer à Hightail

Avantages

I like that I can share large files with my clients on a piece of software that lives on my computer rather than using an online service where I upload the file via a web browser. I feel it is a more secure process when using an app as opposed to using a service such as WeTransfer. I consider the free version to be a great tool that is less troublesome than dropbox.

Inconvénients

While I consider the free version to be a great tool, I do believe that the paid version is a bit on the expensive side for my level of use. I consistently use HighTail, but not enough to justify a monthly subscription. If I run into limits on what I can upload for free, I will then move to another free alternative that has less restritive file size limits such as WeTransfer.

Alternatives envisagées 

Pourquoi passer à Hightail

Avantages

Its ease of use. Whether sending or receiving audio files there's never a problem.

Inconvénients

Well, it would be nice if it were free....

Alternatives envisagées 

Pourquoi choisir Hightail 

Logiciel antérieur 

Pourquoi passer à Hightail

Avantages

It was pretty easy to get started and you get a lot of features even with a free account. We used this to share photos from a large event. We could share the link with others and they didn't need an account to access or download.

Inconvénients

The organization is a little weird, I'm still not entirely sure what all the features are on this site.

Avantages

I really like the control you can have over sharing files. Prior to hightail we would just share dropbox links but they were not secure nor could you tell if someone had downloaded a file. Hightail solves those problems.

Inconvénients

There isn't much to not like. I wish the teams pricing was a little lower but it's more than fair given it's alternatives.

Avantages

Hightail is so simple. Just drag and drop files of any size to send a link for the recipient to open the file.

Inconvénients

There might be a better way to convey it on the receiving end - the recipient gets and email that says "John has sent you a file". With all the spamming these days, you have to take the extra step to let them know it's for real.

Avantages

We use hightail a lot. For our photos, brand standards, or even when we need to send files/images/videos to someone else on the team. File size can be too large to send in an email, this is where Hightail comes in clutch.

Inconvénients

I have not found any con with hightail in the 5-years I have been using it.

Avantages

I love the ease of use for me. I'm a freelance Creative Director so it lets me customize content for my different clients per space while keeping in all in one accessible location for me. This helps me to streamline my process so it allows me to jump from job to job effortlessly. Also this allows me to share large files for immediate response and has the capabilities for there to be dialogue right there on the site again keeping all the content bundled in one easily accessible place.

Inconvénients

I have had issues with clients not understanding what they are supposed to do with the invite or link. Also I've heard they are asked to download the software if this is their first visit and from one person I was told he ended up with a reoccurring charge after viewing the link. As I'm not personally encountering these issues but I've also been using Hightail for years I'm concerned about this client side of the equation. I'm mostly hearing this from non-tech savvy clients but they are clients that need to be managed is there a way to make this even simpler for them?

Avantages

When it was YouSendIt, it all seemed easier. I don't even know why. But then, it turned into Hightail, which made no sense to my small ad agency that used it. All we needed was the ability to file share easily, cheaply and quickly. Instead, like every appliance and software, you added feature sets that I suspect most companies never used or needed. With that, came complexity and cost. Think Snip Tool -- so simple, so easy top use, so fast. Now, when a client sends a Hightail, Google Doc, etc., I decline the file. Just send me a Zip, Word or PDF file.

Inconvénients

Lousy branding, complicated to use, user unfriendly, too secure and a general pain in the neck.

Avantages

When I need to be able to deliver a large file, whether graphic or media, HighTail delivers. Fast. Efficient. Handled. Period.

Inconvénients

When I need to deliver a file to multiple clients, I cannot create a group. I must type in every last email every single time. I have better things to do with my time. There used to be a group option, just like there used to be folder options. I have called. I have written. I have been told "sorry, we can't do that" and "sorry, we don't offer that."

Those are not the answers I want.

As my clientele grows, Hightail is holding me back.

These are simple requests. Either Hightail will prioritize them, or I will be forced to find someone who will.

Hope you're listening this time…

Avantages

HIGHTAIL gets my audio files to my clients anywhere in the world. But it can be cranky.

Inconvénients

Sometimes client e mail addresses automatically populate in the "to" box. But sometimes they don't. It's when they don't that I have to go back to my e mail program and find the address, copy it and paste it in to my HIGHTAIL send. Also, if I am to quick with attaching a file to upload, I get this "calculate" message which never goes away. I end up going back and starting all over, leaving enough time between the time I attach the file and the time I actually hit send. Frustrating.

Avantages

I run a transcription agency and my customers find it very easy to use my uplink, they like that it is a secure service. I like it because lately it has been a very stable platform to use in sending audio files to my colleagues. I also like that it that it shows a record of files having been sent and confirmation of receipt of files.

Inconvénients

I dislike the black background of the website, it is not easy to see, especially on my monitor. It is also a bit muddled. It is difficult to do a search on files having been sent without scrolling down the page. They also used to send out alerts if they had a problem but this has now stopped.

Avantages

I love Hightail. It is easy to use and allows me to send large files which are very important. One of the best features, is although it is coming from Hightail, people always know it's from me and I like the flexibility of how long my files are saved. It also is incredibly easy for my staff to use, which is always a plus.

Inconvénients

When the platform first changed, I had a hard time figuring out how to send a file. I constantly got screens that were unfamiliar and couldn't find easily how to create a new email but it's simple and clean now. No strange screens.

Avantages

I love that I can send client audio files ( Readings and recordings of Private Consults) effortlessly via Hightail. It sends me a link that I can send on to clients and use for group recordings multiple times.
I love it is so fast and that there is no expiry date.

Inconvénients

It's getting easier for clients to figure out how to download it,
some are a bit wary of the technology and I have to repeatedly tell people how to get their file, it maybe could do with clearer instructions for the receiver to download or listen.

Avantages

One of the leading industry standard file transferring services so most folks are familiar with using it.

Inconvénients

I could be in the minority here but I long for the early days of HighTail / YouSendIt. Some companies are simply not content to do one thing and do it well and that unfortunately has happened to HighTail over time. Clunky interface, features that have very little use to try to bulk up the product. There was an elegant simplicity to using the site years ago and now it has become a bit of a slog. I prefer WeTransfer.

Avantages

Asa professional photographer I rely on sending images to customers your service has been great.

Inconvénients

A significant number if customers have difficulty downloading the images. They dont want to sign up for anything they just want to see their images. Sending large files is still awkward and takes a long time to download.

Avantages

I've been using this software for most of my career. Back when it was yousendit, I find it's a great way to send proofs and get a visual confirmation of receipt and that they are capable of commenting directly onto proofs

Inconvénients

The only complaint I have is that I have a lot of contacts and I can't seem to delete or remove old addresses. That is rather frustrating, but used to it so not a deal breaker. If that was corrected that would be the best!!

Avantages

With but a few (and I do mean very few) instances, Hightail has worked exceptionally well for me and my needs to transfer numerous large files frequently. Reliable, easy to use, and affordable, Hightail is my choice over all the other available services.

Inconvénients

In the 12 plus years I have used Hightail (and it predecessor, yousendit) I really can't think of any, offhand.

Avantages

Basically, it's functionality. I advise a college radio station. With my Hightail account, I'm able to transfer files from a computer in one studio to a computer in another without the computers being networked. That makes things so much more efficient.

That, plus just being able to send audio and video files quickly anywhere is just great. The lack of limits on size and frequency of use is also terrific.

Inconvénients

There have been changes as you've gone from YouSendIt to Hightail and that meant having to figure out what I used to do so easily. With time, I've figured everything out, but it was confusing at first.

Avantages

I love the simplicity. Especially the automatic connection with Outlook. Sending an email with big attachments is just a few clicks unlike Dropbox which I also use which requires uploading, creating links and copying etc. With Hightail it is much easier.

Inconvénients

Files expire. With Dropbox they are there forever. That is why I use both products depending on my needs.

Avantages

just simple to use. You upload share the link and you're done

Inconvénients

Only thing that would be nice if there's a way I can create a Space and have one of my subcontractors
upload their video onto the space I created like you can do with Share file