Filestage

Avantages

Filestage facilite les relectures. Même quand on n'est pas un "geek", on le prend vite en main, c'est intuitif, facile d'utilisation, bref ça nous simplifie le quotidien !
Mes collègues du département Achats l'ont adopté sans hésitation et sans formation poussée.
Autre point positif, le SAV ! Une équipe à l'écoute et qui essaye de dépanner au plus vite, c'est vraiment top !

Inconvénients

Le seul bémol c'est l'interface qui n'est pas responsive : notre directeur de département travaille surtout sur tablette puisqu'il est très souvent en déplacement, et il ne peut pas procéder aux relectures sur son ipad, ce qui le frustre beaucoup !
Quant à moi, j'aimerais que l'interface puisse fonctionner là manière d'Acrobat pro : on masque les volets droit ou gauche si on n'en a pas besoin. Ainsi, on visualise mieux le document à réviser.

Avantages

Permet de retrouver toutes les étapes de validation et toutes les demandes de corrections en un seul et même endroit

Inconvénients

Dommage qu'il ne soit pas possible de copier des commentaires dès la 1ère étape de révision

Avantages

Filestage offers only the features you really need and it is intuitive to use.

Inconvénients

Due the features are developed for the needs of the users, it is only

Avantages

It is easy to handle after a short learning time. The FS team is always trying to improve the tool.

Inconvénients

The latest update makes some parts harder to use, but i believe in FS that they will manage the next update.

Alternatives envisagées 

Pourquoi passer à Filestage

Avantages

I really like that you can easily comment on a video project, graphic, written piece of work and pin point exactly where you need the changes, the user interface is relatively user friendly, however, I probably preferred it before the latest update.

Inconvénients

The notifications come through to your e-mail inbox quite a long time after comments were made. The latest update, despite making copying comments easier, isn't as straight forward as the old drag and drop interface.

Avantages

- Easy to use: Although some of our clients struggle to learn it, overall most love it! We get tons of compliments on it. Not only is it easy for our clients, but it's easy for our team to use as well.
- Customer service: Whenever we have a problem, Filestage jumps on it.
- Simple UI: Unlike so many apps like Filestage, they do not complicate the UI. It's clean and simple.
- They listen!: Filestage listens to feedback. They actually make improvements based on what you say.

Inconvénients

- Slow speeds: Since we Filestage heavily, we have had slow load times on occasion. But thankfully, it hasn't been a major problem.
- Client confusion: Some clients who aren't as tech-savvy struggle. But it's not Filestage's problem honestly. The only bit of feedback from them is making it clearer how to use it and making it more clear where the review or approval button is and when it is pressed.

Alternatives envisagées 

Pourquoi choisir Filestage 

Pourquoi passer à Filestage

Avantages

Support, Ease of use for clients and staff, Adaptability, Flexibility for file types, Options.

Inconvénients

Cost is my only Con due to the size of budget projects I do, but might be a steal for someone else.

Avantages

Filestage allows our team to leave comments directly on the document to provide feedback for revisions.

Inconvénients

It is a little hard to share the links with our clients for their review.

Avantages

No more misunderstandings or long emails to read through trying to understand the changes required. Really easy to use which makes onboarding clients quick and effortless.
Allowing our customers to add feedback directly to artwork has sped up our review process significantly, reducing our time in email and delivering projects quicker to our clients.
Our clients find the overview of which files are in review helpful to get a snapshot of where everything is and who's responsible for the next actions.
Being able to add comments to videos at the relevant time stamps makes giving video feedback a lot easier!

Inconvénients

No negative points as yet, but still in early stages of using the software. Very positive experience so far!

Alternatives envisagées 

Pourquoi passer à Filestage

Avantages

This is the best way we found to share, comment and get approvals from clients.

When the message arrives at the client it’s easy for them to open the project, comment and reject or approve. The training is baked into the client message.

Reminders keep our projects on schedule and we don’t have to chase people.

Inconvénients

It’s fantastic for images or PDFs but web pages need screen capture then post for approval. It would be great if we could just enter URL and it scraped the page automatically. It’s a feature available in some of their competitors.

Avantages

It makes files storage and client approval experience incredible

Inconvénients

It’s expensive for what is a very simple solution.

Avantages

The tool makes sharing files and feedback easy and it is fats and secure.

Inconvénients

No problems with this tool. Has all we need.

Avantages

- Easy interface
- Easy feedback
- Documentation
- Great customer service

Easy interface, especially for customers. My clients can provide me with detailed feedback on the spot. They just click into the video and write a comment. They don't need to send timecodes, need to make lists, write an email. Revision became much more efficient.
Once my customer reviewed my videos, pdf's etc. I get a notification and have an easy to do list.

It's possible to brand the software and fit it into your company.

You also have a clear documentation and approval from your customers, which can be handy when things get complicated at a later point.

Filestage is easy reachable and help with everything.

Inconvénients

Features for sorting projects: The interface improved a lot since I started, but there are small things, for which I use workarounds.
Projects in the overview can't be sorted in an easy. I think it's only date and alpha-numerical. I rename my projects therefore with 00.. 01.. etc.
But the team is listening and I hope the will add this feature soon!

Avantages

Filestage is great to give&collect feedback both internal and external projects.I like the concept of providing so many useful tools to deliver a raw idea.

Inconvénients

The new interface.I cannot say that I am a fan of the new dashboard altough it may come handy to some.

Avantages

It makes getting and giving feedbacks very clear and painless

Inconvénients

Theres no iOS and Android apps. Relying on web browser makes it clunky

Avantages

The ability to group projects and reviews in multiple ways - folders, review steps, versions - is very useful. It's also great that you can essentially tag, leave comments for and respond to other team members on the platform to build an ongoing feedback conversation, to easily arrive at a design consensus.

Inconvénients

The option to download and upload mutliple assets within a review step, all at once, really needs to be added. Currently it's a one-by-one process in some cases, and when you're dealing with lots of photos to review, it's really time consuming.

Avantages

For our Team with approximately 50 users of Filestage it is super easy and convinient, to coordinate our 20 projects.

Inconvénients

I think as the software is not completely new a lot of the problems have already been fixed. Sometimes its not clear that a document has more pages. We had the problem that one of the reviewers saw just one page and missed three more pages of a document.

Avantages

The possibility to comment projects speedly and useful.

Inconvénients

Sometimes navigation is not very agile, go back to project or folder when you're in.

Avantages

Simple design. Its easy to find what you need.

Inconvénients

Better layout...sometimes the messages are all over the place

Avantages

Easy handling, saves a lot of time and nerves. Complete review process at the push of a button. Intuitive operation

Inconvénients

Project monitoring still insufficient. Even more personalizable notifications would be desirable. For example, a notification at the end of a project deadline.

Avantages

Filestage has been invaluable for keeping track of internal and client revisions on design projects – especially being a freelance designer that's not in the office engaging with the team. Previously we'd been adding sticky notes to PDF files, but this was hard to keep track of. I love being able to keep track of the edits and mark off which ones have been completed. This is HUGE in keeping organized. It's also helpful to be able to reply to specific comments so that all of the communication on that one piece is together. The user interface is clean and easy to use. I like having the 2-panel view – with project on one side and comments on the other. Being able to sift through multi-page documents and easily see any remaining edits has made the revision process run so much more smoothly. I also love having the ability to hide resolved comments, so you can easily see your remaining tasks.

Inconvénients

One suggestion: There was one instance where there were a couple of unresolved comments on version 1, but we needed time to figure them out and in the meantime we moved onto version 2. It would be nice if they were a way to transfer unresolved comments from one version over to the next version so that we can keep track of them as we move through the project phases.

Avantages

The best feature about the software is that review links can be sent to anyone - internal or external, team member or non-team member. The tool thus makes feedback and approval processes with all departments and project stakeholders easy, efficient and transparent.

Inconvénients

We would even benefit more from using the software, if it was possible to comment and edit open file formats such as Word, Excel, Power Point. Also we would benefit from using this as approval software for landingpages/web pages.

Avantages

It helped us to get better and more organised feedback from our clients and to speed up the approval process.

Inconvénients

An integration with our other tools would be nice.

Avantages

Easy to mark up creative without having to download and upload so many PDFs - I can mark exactly where I want to see changes, and can clearly see how other reviewers have marked it up and if they have approved it.

Inconvénients

It's easy to click into the wrong version and not realize there's a newer version that I should be reviewing instead - sometimes my notification emails come out of order, which causes this.

Avantages

Very easy to use, not only for the business user but most importantly for the client. It is simple for even non-computer savy users. The interface is not overwhelming and I can quickly upload, add reviewers, and make comments all in record time.

Inconvénients

As a freelancer, it can be a little pricey. However, it seems to already have paid for itself because my sanity is not impacted with having to email PDFs back and forth for small revisions.