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Synchroteam - Prix
Synchroteam est disponible en version gratuite et propose un essai gratuit. La version payante de Synchroteam est disponible à partir de 36,00 $US/mois.
Produits similaires à Synchroteam
Synchroteam - Avis
Évaluation des fonctionnalités
Tous les avis sur Synchroteam
- Secteur d'activité : Matériel informatique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Indispensable
Avantages
La simplicité et le confort d'utilisation
Inconvénients
Il nous manque un système de ticketing intégré pour gérer les appels téléphoniques
Alternatives envisagées
PraxedoPourquoi passer à Synchroteam
Le contact avec un commercial et la démonstration en ligne très expliciteRéponse de Synchroteam
Thank you, Freddy for reviewing Synchroteam's field service management solution. We are pleased to hear that our software has become essential for you.
We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs!
Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.
Thank you, again.
- Secteur d'activité : Réseaux informatiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Facile à utiliser avec un support réactif
Bonne expérience général tout fonctionne correctement pas de beug
Avantages
J'ai comparer le produit avec d'autre fournisseur et celui ci m'a paru etre le plus complet avec un rapport qualité prix défiant la concurrence
Inconvénients
Il manque la possibilité de pouvoir faire une double facturation =
Afficher un prix pour le client et un autre caché pour moi
Réponse de Synchroteam
Hello Mustapha - we appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that our software is easy to use. We really appreciate your business.
We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips.
Thank you, again!
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
client mécontent
expérience très décevante, nous avons d'autres applications que nous utilisons au sein de l'entreprise mais vous êtes les seuls à nous avoir vendu une boite à outils vides
je pense la partie commerciale est à revoir
Avantages
aucun point positif, j'ai perdu énormément de temps
Inconvénients
nous avons passé plus d'un an à essayer de mettre en place votre produit
vendu complètement vide, et nous avons laissé abandonné
nous avons payé pour un produit que nous n'avons jamais utilisé
je pense que vous prenez vos clients pour des informaticiens
Réponse de Synchroteam
Hello. Thank you for your time reviewing Synchroteam's field service management solution.
We apologize you had this experience with our product and certainly do not want our customers to feel like their time was wasted. Please reach out to your sales representative as we would be happy to work with you to make sure you feel like you are getting the most out of our product.
Thank you again for telling us about your experience.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
bonne expérience
Nous sommes globalement satisfait même si nous n'utilisons pas tous les services
Avantages
Facile à utiliser au quotidien, devenu un outil indispensable
Inconvénients
un outil sans très complet mais devrait être proposé par option afin de stabiliser les prix
Réponse de Synchroteam
Hello Coffi - we appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that our software has become an essential tool for you. We really appreciate your business.
We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips.
Thank you, again!
- Secteur d'activité : Art/artisanat
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
FACILE D'UTILISATION
Avantages
SIMPLE À METTRE EN ŒUVRE ET PRATIQUE À UTILISER
Inconvénients
PLUS DE LIBERTÉ POUR MODIFIER ET CRÉER DES MASQUES DE DEVIS OU DE FACTURE
Réponse de Synchroteam
Thank you Patrice for your excellent review of Synchroteam's field service management solution. We are pleased to hear that our software has been simple to implement and practical to use.
Thank you for your feedback regarding our quotes/invoice masks. Be sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.
Thanks, again!
- Secteur d'activité : Matériel informatique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Seeking Perfection in Field Service Management
Its strengths are definitely its wide range of tools and the ability to manage many parts of the business from a single platform. I have found great value in its integration with other platforms, and the ability to access the app across multiple devices has proven to be a great help in critical situations.
Avantages
I really appreciate that this platform is quite comprehensive in terms of functionality. It offers a variety of tools, from tracking and scheduling to billing and customer relationship management (CRM), all on a single platform. Also, the fact that it is a cloud-based service with mobile apps available for both iOS and Android is definitely a plus.
Inconvénients
There are certain aspects that I think could be improved. I find its user interface somewhat complicated and unintuitive. It takes some learning time to get used to and be able to take full advantage of all its features. Also, while having a large number of features is considerably helpful, I sometimes find it overwhelming and that can make it more difficult to focus on specific tasks.
Réponse de Synchroteam
Thank you, Carlos for taking the time to review Synchroteam's field service management solution. We are pleased to hear that you find value in managing many parts of your business from our single platform.
We are happy to provide you with personalized service to address any issues you may be experiencing and we look forward to continuing to work together to make Synchroteam the field management software for you!
Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Mehall's Expereience for Synchroteam
It's really good, just is need of some more advanced features and lot of growing to do. Steps are going in the right direction. It would be nicer to if they opened it up more to Zapier and the abilities that can be controled
Avantages
The cusomability of the product. We have been using for 3 years and done 3 referrals now.
Inconvénients
The worst part of Synchroteam is you can't really manage from the field, so for our managers they have to be an Admin to really do anything meaningful as far as change people around and stuff. Also the job pool is SUPER glitchy and needs to be redone so that its easier to pull from and easier to delegate. It would be nice for example if a manager could assign a job to a tech from the job pool in the field.
Pourquoi passer à Synchroteam
The ease and custom ability to do things. The Recurring is pretty good too.Réponse de Synchroteam
Thanks for leaving us your feedback! We appreciate your referrals, as well. :)
We will forward your suggestions to our team for inclusion in planning and updates. Thanks for using Syncroteam!
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Synchro team enabled us to optimise our service planning
Good experience. helpdesk responds as expected
Avantages
Easy to create a new user, without any costs
Inconvénients
there is no dutch helpdesk. Not all our employees are good in the English language.
Réponse de Synchroteam
Thank you, Mark for reviewing Synchroteam's field service management solution. We are pleased to hear that our software has helped you optimize your service planning.
We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs!
Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Easy Field service
I work with synchroteam since a few years and the overall experience ist very good. There were nearly no outtages and the Support ist very quick and helpful.
Avantages
An easy tool for nearly all kinds of Field service Jobs or similiar Jobs like electrical Installations. Nearly fully customizable Reports.
You can create a very professional documentation of your work
Inconvénients
A few functions are Missing for me:
- read-only Text Type at Job Report Templates
- Not enough report/ export functions for parts (e.g. a summary how many parts of a specific type are used totally in a specific time)
- the designing of own report templates can be a bit difficult.
- a more complex access management would be great, e.g. to set which job types or which parts categories are visible for a specific user
Alternatives envisagées
PraxedoPourquoi passer à Synchroteam
Most functions and best customizable for lowest price. The possibility to book monthly is very good for short projects.Réponse de Synchroteam
Thank you, Felix for reviewing Synchroteam's field service management solution. We are pleased to hear you enjoy the customizable reports.
We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs!
Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.
Thank you, again!
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
One of the best scheduling platforms out there!
I like the platform a lot. I wish we utilized more of the features. and I do wish they integrated with a payroll/HR platform. I'm aware there is an open API but not many payroll platforms have heard of Synchroteam.
Avantages
Scheduling tools & Time management. All of the data for previous calls are saved. The reporting for the service work provided is a great tool we use quite often.
Inconvénients
Some app issues. The astrict symbol when searching for customers.
Réponse de Synchroteam
Hi Rita - we appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that you feel we are one of the best scheduling platforms. We really appreciate your business.
We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips.
Thank you, again!
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
User Friendly with supportive
Good, it is need to modify with user aspect.
Instead of email mandatory field, Mobile Number must be the mandatory field.
After complete the booking, user must be able to view the Job Order number.
Avantages
Tracking Job Orders
Scheduling
Reporting
Easy to modify
Inconvénients
Booking System
Mobile Tracking facility
Accounting
Invoicing
Live Dashboard
Réponse de Synchroteam
Thank you, Abdullatheef for reviewing Synchroteam's field service management solution. We are pleased to hear that our reporting is easy to modify.
We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs!
Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.
Thank you, again!
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Excellent field service management and scheduling software
We are very happy with Synchroteam. We were able to do all the setup internally and as new functionalities are added the software keeps getting better.
Avantages
Synchroteam is a very customizable software that allows us to have tailor made service reports specific to our business. It also helps us keep track of our field assets.
Inconvénients
Would like to have a better solutions for recurring jobs that should not be scheduled on weekends.
Réponse de Synchroteam
Thank you, Maria for reviewing Synchroteam's field service management solution. We are pleased to hear that you've been able to customize our software to create reports specific to your business.
We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs!
Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Surveys and servicing
Going digital has been a success.
1 click I can see if a job has started or has been completed.
Avantages
template option is a big help, you can choose which template to use for a variety of jobs.
Customer reports can be sent the same day.
Inconvénients
Sometimes syncing the reports can take some time but this is usually down to poor signals.
Réponse de Synchroteam
Thank you, Paul for reviewing Synchroteam's field service management solution. We are pleased to hear that our template option is huge help for your day to day operations.
We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs!
Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.
Thank you, again!
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
very good engineering software
I am not the most computer literate of people, but found that synchroteam is easy to use
Avantages
responsive, ease of use, ability to set own parameters
Inconvénients
I would like to see "coloured" flags as denoting stages of works ie xxxxx for job created, xxxx for job raised , xxxx for job in progress ..
. the ability to upload videos
Réponse de Synchroteam
Thank you, Rudi for reviewing Synchroteam's field service management solution. We are pleased to hear that our software has been responsive, easy to use, and has the ability to customize parameters.
We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs!
Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Synchroteam experience
Avantages
The software is very useful to us in tracking the jobs of our service team and monitoring their activities.
Inconvénients
I like the least about synchroteam is the time tracking
Réponse de Synchroteam
Thank you Federico for your excellent review of Synchroteam's field service management solution. We are so glad to hear you are taking advantage of our "tracking jobs" feature.
Thank you for your feedback and be sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.
Thank you, again!
- Secteur d'activité : Machines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Syncroteam for Field service
The overall experience is very good. The system is quite easy to configure and to use. Local partner in Sweden that introduced the system to our company.
Avantages
It was very easy to set up and configure. Both for the service coordinator in the office and for the service technicians on the field.
Inconvénients
The reports are directly created in pdf-format. Possibility to create a word-document is missing.
Réponse de Synchroteam
Daniel, thank you for reviewing Synchroteam's field service management solution. We are pleased to hear that set up was easy for your office team and technicians in the field.
We are happy to provide you with personalized service to address any issues you may be experiencing and we look forward to continuing to work together to make Synchroteam the field management software for you!
Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Disappointing Cost-to-Value Ratio
Avantages
I found it to have some interesting and useful features. The software is highly customizable, allowing to tailor it to specific business' needs.
Inconvénients
I found Synchroteam to be quite expensive. Unfortunately, it didn't meet my expectations and I don't see myself using it in the long run.
Réponse de Synchroteam
Thank you for reviewing Synchroteam's field service management solution. We are pleased to hear that you were able to customize our tool to fit your specific business needs.
We are happy to provide you with personalized service to address any issues you may be experiencing and we look forward to continuing to work together to make Synchroteam the field management software for you!
Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Great custom field reporting capability
We have 3 techs in the field doing different job services, this allows me to track customers, log call information, schedule and track all services provided and organize service reports & pictures.
Avantages
The custom field reporting is the best feature, it allows me to build reports specific to certain types of jobs and make it pretty easy for my service techs to log the actions and services they completed on each job.
Inconvénients
The mobile app is great for field techs, but there is no mobile admin capability. We are a small service company and i am the admin, but i also am a tech on occasion, and i have to schedule jobs for my tech user and login to the mobile app as the same, but it is pretty difficult to complete admin tasks from the mobile app. I can schedule calls for myself, but i am usually needing to schedule calls for one of our techs.
Réponse de Synchroteam
Charles, we appreciate your feedback on Synchroteam's field service management software. We are glad to hear the Vail Valley Garage Door technicians have benefitted from our custom field reporting. We are also pleased to hear our mobile workforce solution has allowed you to effectively manage services and activities. Thank you for your feedback regarding mobile admin capabilities, we have forwarded it to our development team to look into potential enhancements. Don't forget to out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
For a field-based service team Synchroteam fits our business extremely well, and is great to...
Avantages
- Huge time-saving capability over paper-based job and direct input invoice processes
- Improves accuracy
- All internet-based and paper-free, no infrastructure required
- Value for money
- Easy to use and effective mobile app for field-based technicians
- We can create simple, custom job report templates that fit our business
- Job validation / customer invoicing via the desktop is simple and quick
- We can automatically email PDF copies of jobs and invoices to our customer
- Simple invoicing export CSV file for manipulation and import into accounts systems
- Our customers can access secure online portal to view their validated jobs and invoices
- Potential to calculate technicians' hours and pay through the new Timesheets module
- Support team on hand to resolve any problems
Inconvénients
It's a young product and so there are still a few things that could be refined, and we haven't really felt able to use the inventory module yet, but this doesn't detract from the great benefits gained from using Synchroteam
Réponse de Synchroteam
Thank you Ian for your positive review on Synchroteam¿s job management, mobile app, and support team. We are pleased to hear your customers are benefitting from paperless invoicing and our secure online portal. We are also glad to know you have been taking advantage of our new time tracking module and custom report templates for on the job efficiency. Feel free to reach out to our support team on how to make our inventory module work for your business, and make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for the Field Service Management industry.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Really easy to use - intuitive design. Missing some functionality that would help.
Much better scheduling, ease of use. Really easy for all levels within our organization to see and arrange jobs. Doesn't have to take a lot of thought.
Avantages
Ease of Use, design, GUI - mobility features.
We really enjoy having the mapping function available, and having technicians with the ability to see what roles & jobs they can perform. Very easy to get the job into the right hands.
Inconvénients
Still designing some functions for it - can't have in-field techs make some of the necessary changes to orders, have to have a dispatcher type role to fulfill it.
Réponse de Synchroteam
Thank you for your honest feedback- we are pleased to hear that the scheduling, mapping, and technician roles are successfully allowing your company to get the job into the right hands. Please reach out to our support team to resolve your issue regarding updates made by in-field technicians. Also, check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for the Field Service Management industry.
- Secteur d'activité : Musique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Excellent Program
The customer service was excellent. Anytime we had a question the answer was given within a more than reasonable timeframe.
Avantages
We loved the compact feel of it. Not as bulky and bloated as a CRM.
Inconvénients
There was nothing we disliked. The only reason we switched is because we found some new software that is specifically designed for piano tuners/technicians.
Réponse de Synchroteam
Josh, we appreciate you taking the time to review Synchroteam's field service management solution, and are pleased to hear that you had a good experience with the platform and our customer service team. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips.
- Secteur d'activité : Équipements publics
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
engieogma domain
we are using for 15 days. for now e only have problems with teams, users and job that can be see by managers
Avantages
easy to use. have yhe featurs that we need in our costumer
Inconvénients
my managers dont see the jobs of there teams. big problem for us.
Alternatives envisagées
ManWinWinPourquoi choisir Synchroteam
features of jobs ans managers and word2pdfPourquoi passer à Synchroteam
easy to use. priceRéponse de Synchroteam
Thank you Hugo for taking the time to review Synchroteam's Field Service Management Software. We are happy to hear you are finding Synchroteam easy to use, and that our customer features are a great fit for your company. We encourage you to reach out to our support team regarding the best way to give your managers insight on their team's jobs, and any other feature requests or questions you might have. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Great Software and app for contractors
Avantages
The easy way to schedule all the work for the different employees.
Inconvénients
We haven't use the quotes and invoce part yet, maybe because it could be a little bit easyer, but we'll get to that.
Réponse de Synchroteam
Diego, thank you! We appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that our scheduling feature makes it easier to schedule work for your employees. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips.
-
Provenance de l'avis
Finally found what I was looking for
I start using Synchroteam in my appliance service and repair business. First I created a trial and I got an unbelievably quick response for a demo. In the demo I was shown how to get the maximum of Synchroteam. It was fantastic and I was ready to go after an hour from scheduling engineers to billing. The solution is super easy and they have responded very quickly to every question I have asked yet. The best feature I admire is my engineers can use the mobile app in offline mode means no need to worry about internet. Before I was stuck with pen and paper and my business was down and unsatisfied customers. By using Synchroteam my business went from 13 jobs per day to 21. Highly recommend.
Avantages
Mobile app can be used in offline mode, schedule engineers according to Skills, earliest arrival or shortest distance, numerous free connectors, customer portal, import jobs, customer, site etc, more efficient to use, job report are super easy
Réponse de Synchroteam
Thank you for reviewing Synchroteam Uzair- we are glad we were the solution you have been looking for! We are happy to hear that the free trial and demo service was able to show you all the fantastic features Synchroteam has to offer. It is fantastic to hear how your appliance service and repair business has grown since using Synchroteam, and how our customer support team was able to get you there. Since your engineers benefit from the mobile app, especially in those low-coverage areas, make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
The basics are easy. But finding an answer online...not so much.
Avantages
It's basic, out of the box ease of use. It really is what you see is what you get on the schedule. Up and running in about an hour.
Inconvénients
No user manual
No online video support
Difficulty in finding an answer online.
Forms are not easy to customize.
You don't have the ability to see what you have set up, from the technician's point of view, unless you purchase another user license. So, if your sitting on your computer, trying to confirm what the technician will see and the steps they need to take, you can't unless you spend more money.
Réponse de Synchroteam
Thank you for providing feedback about Synchroteam. We're glad that you found found the basics easy and were up-and-running in about an hour!
It sounds like you may have had some difficulty with some of our more advanced features. Feel free to send us a ticket if you have not found your answer in our Support pages (https://support.synchroteam.com/).
Thanks for the opportunity to understand how Construction businesses like Alpha Omega Construction Group, Inc. are using Synchroteam!
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