Honeywell Forge Visitor Management

Avantages

The software is very simplistic and always works, it makes your organisation look professional and allows instant notifications to your hosts when visitors arrive both with email and SMS alerts.

Inconvénients

No auto tracking of printing for replenishment of labels. Software should know how many labels it is using and re-order automatically

Avantages

Easy to navigate through the different options

Inconvénients

It doesn't mimic the information from signing in to signing out EG: if a contractor signs out a key it doesn't show in the sign out section which key the should be returning.

Avantages

Handy...IF facility provided equipment is not working.

Inconvénients

-Does similar to facility provided equipment
-unnecessary to download
-will ask you the same questions as facility provided equipment

Avantages

The software is simple to install and operate, and follows a logical system
Customer support is benchmark

Inconvénients

The inability to run longer term inductions, the default setting for questions, yearly reminders should be a standard

Avantages

Ease of access and especially for returning staff to just check-in using a mobile number.

Avantages

Its fast and looks impressive and very modern. It appears to be easy to navigate by people who have never used the system before.

Inconvénients

I cannot get anything changed or implemented as I have been advised that its not a function that has been implemented.

Avantages

Ease of use, different sign in options, contractor acceptance and take-up, support, quality of hardware.

Inconvénients

Nothing really, but if you could integrate the other contractor management functions into the software, site induction, etc into the software it will tick all the boxes.

Avantages

We have been using Sine as a visitor management system across our three office locations from the past 6 months. As an end-user, the solution provides an easy to use and intuitive user experience. Basic functionality of letting new users check in, notification to host of visitor and issue of a badge. The ability for previous visitors to log in using facial recognition is pretty great.

Inconvénients

Having switched from a very manual paper based solution we are very happy with the efficiencies that are offered by this system. No user issues so far.

Avantages

- easy access by various levels of back end support
- intuitive interface for visitors
- choice of notification procedures; email or sms

Inconvénients

connectivity to printers can sometimes be problematic but we have worked this out satisfactorily

Avantages

Easy and friendly GUI makes it perfect for user use and IT hands free support

Inconvénients

Little customisability for interface such as allowing custom ordering of office locations, and final splash screen.
unable to check in to visit multiple people
outlook plugin would be a nice addition
Has to be connected to 4G , Wifi creates printing lag

Avantages

I like the ease of setting up and administrating. The app and portal are simple to use. Visitors are surprised by it (like it) and both staff and visitors provide positive feedback. Staff love that they get an SMS when guests arrive and check in.

Inconvénients

We had some issues getting the printer on our wifi, but that was not a SINE product problem. Once that was sorted out connecting to the printer was simple.

Avantages

Easy to use system which is great for contractors on site

Inconvénients

Only issue i found is that you should be able to open the app and it automatically sign you in or out. I found when using GPS all the time my battery was drained to quickly

Avantages

easy to setup, easy to use. the photo recognition is the best idea, it make signing very quick and easy

Inconvénients

I think the Sine Pro does not really have to change

Avantages

Clear indication of visitors on site and contact details for emergencies

Inconvénients

When you scroll to select the person you are seeing, sometimes you select the wrong people. There is no acknowledgement of the person you choose, so the wrong person gets the notification. Normally the persons that is early in the alphabet.

Avantages

The price, and it was great to get texts and emails when visitors arrived.

Inconvénients

We switched software after a year because SINE lacked the customization we needed for our unique clients and needs. I still gave it 4 stars because most systems that I've found in this price range could not do exactly what we needed!

Avantages

You have an electronic record of all your visitors and they are able to view health and safety documents when they sign in.

Inconvénients

It is annoying when it occasionally crashes. Visitors sometimes complain that sign in takes too long the first time they sign in.

Avantages

We don't have a receptionist so our visitors can contact the employee they are coming directly to let them know they're here, rather than using the doorbell which can be distracting to the rest of the team.

Inconvénients

There sometimes can be a delay between the visitor checking in and the team member receiving or noticing the text or email.

Avantages

Keeps all information in one spot. Is user friendly. Helps keep track of movement of contractors on site

Inconvénients

If wifi is down it is reliant on sim, be good if it could be hooked up via network cable. It would be good if the system could be integrated with our staff myfare card for ease of a tap in tap out check in process

Avantages

Apart from it does all we need, the customer service is amazing, they are always on hand and help, very knowledgably

Inconvénients

cant change the email notification when a delivery is made, a comment like " a parcel has been delivered for you in reception" would be more professional

Avantages

Intuitive, easy to use an configure. The iPad app is straightforward and requires little input, the Dashboard is clean and easy to understand.

Inconvénients

When making changes via the Dashboard, the iPad app needs to be closed and reopened (as i understand it) for the changes to be refreshed, which can be inconvenient.

Avantages

Simple to use for all staff, office and plant employees

Inconvénients

Nothing at this point. The program works as it was described to us from a user point a view. I don't deal in the admin part but I have not heard anything negative.

Avantages

It is better than the Visitor's Book that we had before as the ink on the book starts to blur out or not copied through. Sine is clear and convenient to retrieve any historical records.

Inconvénients

Unexpected visitors do not know if the person they are calling in is away on leave or out resulting in visitors waiting in the reception area.

Avantages

This software is great,it can do everything we need it to do. In particular we're happy that we can display a safety message upon sign in.

Avantages

Ease of use, having to just look at a screen and it will sign you in or out

Inconvénients

It doesn't always recognise people. It was freezing and had to be re-set just after initial implentation

Avantages

Ease of deployment. Configurability of platform.

Inconvénients

Need the features for Courier drop/pick and also delegates or "group" hosts (multi hosts alerted to a single visitor).

Avantages

ability to cross information to the office from site

Inconvénients

occasionally does not recognise signing in. takes a while to load. as well as it changed peoples images and information and had to re sign people in, as in re do as a first time user

Avantages

Simple UI
Laid out clearly
Feature-rich
Scales to your size/needs
Support is quick to reply and always helpful.

Inconvénients

Advertised an Active Directory integration, the actual 'Integration' wasn't an actual LDAP integration seen in other software that advertises that function.

Some Menu titles are a bit confusing.

Avantages

A lot easier to monitor contractors, time, date..etc

Inconvénients

Slow

Avantages

this system is very user friendly and the ability to see what time a contractor arrives and departs from site and track their hours worked vs hours charged.

Inconvénients

I haven't come across any real issues yet but perhaps a way of reducing all the notifications when arriving and leaving site.

Avantages

The ease of getting details on who is working in our precinct. Also the ease of tracking real time onsite

Inconvénients

As I am a recent user I cannot say I have located any issues yet

Avantages

It is easy to use.
It lets our visitors know our Health and Safety policy

Inconvénients

It does not include our own staff
The option Company Name field does not have enough characters - some of our Maori departments have long names

Avantages

Modern innovative and easy to use. This is a great idea to assist with the constant battle of logging in and out of visitors & contractors to site.

Inconvénients

It would be good to have business/information cards to hand out to contractors for invite to join. Similar to a invitation. :-)

Avantages

I love how visitors can sign in via iPad or manual through the web. I like that you can preregister groups of visitors easily in one function.

Inconvénients

I love how many settings there are but I don't like how they are not customizable. I think there needs to be a way to customize the settings based on visitor type.

Avantages

Easy to set-up

Inconvénients

Need more features, defaults to non-us phone numbers

Avantages

It looks smart and takes up little room on the Reception counter.

Inconvénients

Like anything, it just takes a bit of getting used to new equipment and getting into new habits.

Avantages

how it looks on the IPAD .How we can show maps./pdfs on the contractor/visitor check in. geo fencing is also a great feature.

Inconvénients

I find it ridiculous that a staff member has to select a host to when checking in. This should not be an option for staff, just contractors and visitors.

Avantages

Efficient and simple once up and running

Inconvénients

that it did not have a User and Password option with connecting to WIFI

Avantages

Easy to use from both Administrator and User.
Can easily customise it to our individual requirements.

Inconvénients

Thus far can not fault the software or service.

Avantages

Sine allows you to sign in quickly and easily. We have more visibility over our visitor movements than we did with our manual system.

Inconvénients

We have not found anything we don't like yet!

Avantages

This software is easy to use . All you need is an Ipad and you are good to go. It is also maintenance free as the developer will do the background upgrading. Special thanks to rep who help to provide the demonstration and assistance for the initial set up of our Visitor Management System

Avantages

Functions well enough for our needs.

Inconvénients

Printing is really slow. Have not nailed down why. Takes 30s
We have looked at the network, that does not seem to be it.
More investigation needed.

Avantages

To have a digital record of who comes in with full details.

Inconvénients

The section requiring who the visitor is here to see : most of the time, the contractors don't know so it would be good to have a more generic group that we could set-up vs name of person. Eg : yard, office...etc

Avantages

The most thing I like about this software is the efficiency.

Inconvénients

There is not one bad thing I have to say about this software - so far, so good.

Avantages

Easy of use, Accessibility, Functionality and form building and workflow mapping.

Inconvénients

Reporting elements are limited for our core business usage and directives

Avantages

I like the ease of use once it's up and running.

Inconvénients

Currently our unit is not functioning. It's plugged into AC but won't boot up.

Avantages

That all visitors have to do an induction .That you can sign in using your phone and scan the QR code.

Inconvénients

That you cant pull up a current visitors list on the app . I think printing it out in a real emergency is not going to be quick enough.

Avantages

Reporting, quickly see who is on site and departed. Clarity and easy off operation. Easy to add required item if I wish more info on particular sign on.

Inconvénients

Have not found anything as yet.