Exercise.com

4,8
Note globale
Avis

4,8
Note globale
Avis

Parcourir les avis sur Exercise.com

225 avis sur 225
Classer par :
Patrick
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/09/2021

Everything in one place

Scaling my business, streamlining payment, booking, and delivery- all working well!

Avantages

Exactly that, streamlined system for all buying, booking, and burning. The ability to coach through the app with assessment software brings client accountability up which drives results which is the life-blood of this business.

Inconvénients

The exercise library could be made easier to organize- rather than having to go into each exercise have more global ability to apply muscle groups and organize in more broad fashion.

Alternatives envisagées 

ABC Trainerize

Pourquoi passer à Exercise.com

The versatility and (without knowing it at the time) the SUPPORT. Success Team has over delivered on expectations- I couldn't do it without [SENSITIVE CONTENT]

Réponse de Exercise.com

Thanks for the review, Patrick! We love the feedback and are always here to help!

Répondu le 09/09/2021
kendra
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/11/2021

Great Customer Service

Great customer service.

Avantages

[SENSITIVE CONTENT] did a great job helping me, her customer service is always superb.

Inconvénients

[SENSITIVE CONTENT] is great at navigating the software

Réponse de Exercise.com

Kendra,
Thanks for the review! Our team is always here to help and we're only an email away if we can be of assistance!

Répondu le 03/12/2021
Mariano
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

5
Publié le 03/01/2023

Helpfully

Avantages

The thing i like of this software is the semplicity even for young persons

Inconvénients

The attitude and the concept inside are important too

sanu
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 04/02/2023

Comprehensive and User-Friendly Exercise Platform.

The overall experience with Exercise.com can be positive for individuals who are looking for a comprehensive and user-friendly platform to help them reach their fitness goals. The platform offers a variety of workout routines, custom meal plans, and tracking tools to support users in their fitness journey.

Avantages

Custom workout plans tailored to individual goals, preferences, and fitness levelWide range of exercises and workouts, including resistance training, cardio, yoga.Mobile app for on-the-go workout tracking and access to resources

Inconvénients

The accuracy and effectiveness of the custom workout and meal plans may vary for different users.May not be suitable for individuals with specific medical conditions or physical limitations without the guidance of a licensed healthcare professional.Requires self-motivation and discipline to consistently use the platform and follow workout and meal plans for best results.

Lamont
  • Secteur d'activité : Sports
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 23/08/2021

Lamont Smith

Overall everyone has been helpful and very professional.

Avantages

The support team was vey helpful in guiding me through the process of launching my app.

Inconvénients

The relationship between apple and exercise.com. I feel there is too long of a waiting periods to get things processed. I also think there needs to be an easier way to have clients download the app through exercise.com

Réponse de Exercise.com

Thanks for the review, Lamont! Let us know if we can help in any way!

Répondu le 09/09/2021
Miles
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 06/04/2022

Onboarding is going Great

A plus

Avantages

The all in one set up really allows me to just focus on one thing instead of 100 different websites

Inconvénients

There's definitely a learning curve but the support is waiting on you and showing you how to every step of the way

Alternatives envisagées 

ABC Trainerize

Pourquoi choisir Exercise.com 

ease of use

Logiciel antérieur 

ABC Trainerize et My PT Hub

Pourquoi passer à Exercise.com

ease of use and all in one packaging

Réponse de Exercise.com

Thank you for the review, MIles! We are always here to help!

Répondu le 08/04/2022
Karlynn
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/02/2023

My Review

Avantages

All of the features are great. I really like the integrated payment system and the interface.

Inconvénients

The exercise library is not that big. But thats not a big deal. It just makes me create the videos and exercises I want.

Alex
Alex
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/11/2020

All in One Solution

Great

Avantages

I used to bang my head on the desk trying to tie all my software together- this is a great all in one solution for my online and in person business.

Inconvénients

It takes time to setup - be patient, it's worth it.

Réponse de Exercise.com

Alex,
Thanks for the review! We are here to help in any way and are only an email away!

Répondu le 05/03/2021
Cameron
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 11/06/2021

Fantastic product with service to match!

Avantages

This is a great alternative to having an app built from scratch and investing multiple 5 figures.

They got me up and running quickly and were very receptive to any changes that I wanted made (short of adding specialty one-off custom features that required significant development).

I've been working primarily with [SENSITIVE CONTENT HIDDEN] who's customer service is exemplary. She's responsive, detail-oriented, and is good at strategizing solutions to make the app function best for my clients.

Highly recommended!

Inconvénients

There's an initial learning curve; some tasks aren't intuitive and could be streamlined a little more.

Réponse de Exercise.com

Thanks so much for the review, Cameron!
Our team is here to help teach the software and make the software work best for you and your business. Please reach out if we can help in any way!

Répondu le 17/06/2021
Kendall
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/10/2021

Very happy with the purchase so far

Avantages

Exercise.com has been a great company to work with so far. I've only just begun my progress of creating my web portal and app, but Sage has been extremely helpful, responsive, and communicative with getting everything up and running. I'm surprised by how quickly everything is coming together, and I can't wait to see the final result and launch it to my clients.

Inconvénients

I haven't used it that long, so I do not have any dislikes so far.

Réponse de Exercise.com

Thanks for the review, Kendall! We love the feedback and our team is always a resource if we can help in any way!

Répondu le 29/10/2021
Shane
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 20/11/2020

Mostly good. Some functions I think are missing.

Mostly good. I wish I could send text notifications or app notifications to all my clients, for example, if an unexpected schedule change or closure popped up.

Avantages

This is the first exercise programming software that actually saves me time and allows me to use template options with alternate exercise choices.

Inconvénients

Some of the user functions are not intuitive and there are more steps in certain processes than necessary. I also don’t like the messaging function.

Réponse de Exercise.com

Shane,
Thanks for the feedback! Our team is always looking to improve the software and is here to help in any way. Please reach out if needed!

Répondu le 05/03/2021
Laura
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/11/2020

Excellent Service!!

It has been a great experience! It’s an all-in-one system that takes care of everything I need to run my bjskness

Avantages

I switched all of my clients over to exercise.com this month and had a ton of questions that came up unexpectedly. The customer service I received was phenomenal- they answered all of my questions in a timely manner and they go above and beyond to make sure I’m all set. A video was specifically made for me (from my own page) explaining every step of the process for a question I asked.

Inconvénients

Some of the functionalities are a little tedious. I can’t copy and paste workouts from one client’s calendar to another clients, and I also would like to switch someone’s billing date easily without having to cancel/re-subscribe them.

Réponse de Exercise.com

Laura,
Thanks so much for the feedback! Our team is ready to help in any way so please don't hesitate to reach out if we can help!

Répondu le 05/03/2021
Brando
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/10/2022

Exercise.com Review

[SENSITIVE CONTENT] takes the customer experience from 6 to a 10. Her expertise and knowledge about the exercise.com system, company growth and scalability, allows her teach clients how to effectively understand the processes in order to execute on their mission / goals.

Avantages

Everything. Flexible options and approaches.

Inconvénients

High percentage per transaction for fees

Audrey
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/11/2021

The best change I made.

Couldn't have asked for a better team than Exercise.com. They all work so well together and make the process seamless. Since the beginning [SENSITIVE CONTENT] has made me confident in my decision to invest in Exercise.com with her knowledge, care for my program, and how responsive she is to any question I have.

Avantages

It has everything I wanted for my app. Branded, timer, exercises, load from my YouTube, just so many positives. It also gave me a team that helps me if I need anything with their software.

Inconvénients

I can't think of anything that I have found that is missing from this software.

Réponse de Exercise.com

Thanks for the review, Audrey! We love the feedback and our team is always here to help!!

Répondu le 03/12/2021
David
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 02/07/2020

Exercise.com is the way to Go!

Exercise.com and its support team go above and beyond when it comes to customer service, customizing its platform to fit individual business needs, and taking actions to ensure the success of its customers. As a Fitness Business Owner its is comforting and refreshing to see that there is someone that answers your questions and responds to any concerns you may have in reasonable time frame. They have made having the dream of owning a platform that supports our members and business model a reality!

Avantages

Its ability to be customized and tailored toward my fitness model and business needs.

Inconvénients

Scheduling is a little off from the desktop version to the App but the support staff is great with assisting to clean it up.

Réponse de Exercise.com

Thanks for the review, David! We love the feedback and are always here to help teach our clients how to use our software.

Répondu le 05/02/2021
Craig
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/01/2021

Amazing Experience

The Exercise Success Team [SENSITIVE CONTENT HIDDEN] has been awesome! They are on top of it and in constant contact with me and keeping me informed of updates. They have made the experience awesome and excited to get rolling!

Avantages

I love that the package I have allows me to do so many different things from challenges to monthly to workout of the days as well as managing clients and billing!!!

Inconvénients

I was a little nervous on the price being that I’m just launching an ap for first time.

Alternatives envisagées 

ABC Trainerize et Mindbody

Pourquoi passer à Exercise.com

My coach [SENSITIVE CONTENT HIDDEN] uses Exercise.com and he only uses the best. This played a role and when I spoke with [SENSITIVE CONTENT HIDDEN] on my consult he was Informative and made me feel like they could make it happen quickly and perfectly and they have delivered.

Réponse de Exercise.com

Craig,
Thanks so much for the review! We love the feedback and are looking forward to working with you! Please reach out if we can assist in any way!

Répondu le 11/03/2021
jason
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 22/08/2022

Awesome coaching and customer service!

[SENSITIVE CONTENT] (my coach on the platform) has been really the greatest element of my success with the software. Someone like me has neither the time nor the patience to sit through videos learning every aspect of the software only to forget the information when they need it. Nor would one wish to sift through videos looking for the right answer to small navigational problems.

Avantages

The software is great. It has the features I need and has a usable design for someone who doesn't spend every waking minute behind a computer.

Inconvénients

There are some features that could use some advancement to be of greater usability. But the team seems to take recommendations into account.

Réponse de Exercise.com

Thanks for the review, Jason! We love the feedback and our team and software are always looking to improve, so feel free to reach out if we can assist!

Répondu le 06/10/2022
Jared
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/01/2021

Global

Avantages

I like the software team a lot. I appreciate their communication!

Inconvénients

Not a lot I don’t like, I do wish the weight room view we asked for was slightly more advanced.

Réponse de Exercise.com

Jared,
Thanks so much for the review! We love the feedback and are always looking to improve our software. Please reach out if we can help!

Répondu le 11/03/2021
Rob
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
3
Support client
5

5
Publié le 09/06/2021

Great Interface

Avantages

I really like the interface and the user experience once they become acclimated with the program.

Inconvénients

Lots of moving parts. Having a tutorial video on how the user navigates the programs would be very helpful.

Réponse de Exercise.com

Rob,
Thanks so much for the review! Our team is always here to answer any questions may you have!

Répondu le 17/06/2021
Anthony
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 28/09/2022

Bringing our business online

Avantages

Groups, for coaching and clean and simple design

Inconvénients

The app on phone gets glitchy and I often have to close out of applications to fix.

Fred
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 21/07/2020

Great Customer Support

Avantages

I'm new to Exercise.com and I had some trouble navigating at first. There is so much you can do with this platform that it can be overwhelming. I put in a request for help with an immediate concern and I was shocked to receive a near immediate response from their support team member [SENSITIVE CONTENT HIDDEN]. She was very helpful and great to talk to. She helped remediate my concerns along with others. Two weeks on exercise.com and so far so good...

Inconvénients

There's some glitches in the program, but they don't result in data loss and the support team is wicked eager to help and remediate any concerns you have. Thanks [SENSITIVE CONTENT HIDDEN]!

Réponse de Exercise.com

Fred,
Thank you so much for the review! We are always here to help and love having you a part of the Exercise.com family.

Répondu le 05/02/2021
Alex
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/09/2022

Onboarding Experience

Sage has been my main contact as I launch my new business on the exercise.com platform and she has been extremely helpful! She has helped answer all my questions and been very prompt in getting back to me. It has been a great experience working with Sage!

Avantages

The exercise library and workout creator are extremely easy to use. Making different groups and plans is also easy to do. The whole platform for the most part is very user friendly.

Inconvénients

No real complaints up to this point. Maybe more website previews of what certain features and settings will look like from the perspective of my customers.

Kyle
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 31/05/2018

Great experience with Exercise.com, most robust fitness software I've seen

Avantages

The custom-branding is huge for me, love having my own BasketballHQ apps. I currently use them to sell programs and offer online group subscriptions.

I also love their workout plan creator, it's very intuitive and once you have the pieces in place, it make it easy to create plans.

The support team is also great. I can request a support video call whenever I need one which helps a lot and they're always quick to respond.

It also seems like add a lot of new features every month so it's always improving.

Inconvénients

It does take some time to get set up and running. It's so robust that sometimes I'm afraid I'm not taking advantage of all the features but their success team does do a great job of showing me how to use new features when I ask.

Réponse de Exercise.com

Hey Kyle,
Thanks so much for the review! We love making our clients successful through our software and we are always there to help teach and guide when needed.

Répondu le 29/01/2021
Bobby
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/11/2020

No software I'd rather use!

Great!

Avantages

Super functional and easy to use! I highly recommend it!

Inconvénients

Nothing. If there's an update I need, I reach out to the Success Team and they get it done!

Alternatives envisagées 

ABC Trainerize

Pourquoi passer à Exercise.com

Fully custom branded

Réponse de Exercise.com

Hey Bobby,
Thanks so much for the feedback! We love helping our clients reach success through our software and are always here to help if needed! Don't hesitate to reach out if we can help in any way.

Répondu le 05/03/2021
Allie
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/11/2020

Thank you Exercise.com

[SENSITIVE CONTENT HIDDEN] has been so helpful and patient with me! So far, the experience has been great!

Avantages

Thanks to exercise.com, my gym has seamlessly transitioned from a somewhat outdated management software to a comprehensive management solution. Exercise.com is not only making our customer experience smoother, but it has helped us streamline our services, saving us time and money. [SENSITIVE CONTENT HIDDEN] has done any excellent job with the onboarding process as well! She is so helpful and friendly!

Inconvénients

I am old-fashion and would prefer to use paper and pencil to keep track of things. I just don't like technology in general. Fortunately, my gym has grown too big to continue doing things manually and I am thankful that I have the exercise.com team to help me update my approach to gym management.

Réponse de Exercise.com

Thanks for the review, Allie!
We love the feedback and are always here to help make our clients successful through our software.

Répondu le 05/03/2021
McKenna
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/11/2020

First couple months review

I have had an amazing experience so far with Exercise.com, every questions I have it feels as if they are waiting on stand by. I have felt very supported in this journey and [SENSITIVE CONTENT HIDDEN] has made it very fluid and I am very apppreciative

Avantages

I like how everything is all in one place, the schedule, appointment making, all the files for each of our athletes and all information/ assessments we completed will all be in one place. It is used friendly and so far I have felt very supported in my journey

Inconvénients

Just trying to figure out how to get everything with the app up and running has been a little more challenging since I don't have a background in technology.

Réponse de Exercise.com

McKenna,
Thanks so much for the feedback! We're always here to help and would love to show you how to use our features. Don't hesitate to reach out if we can assist in any way!

Répondu le 05/03/2021
Jade
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/10/2022

Starting at Exercise.com

Avantages

Starting up at Exercise.com has been awesome! I was in contact with the team about a year ago but decided to hold off on onboarding and to pick it up the following year. Within minutes of emailing them, Sage replied back and was ready to get me back up and started! Since then Sage has been relentless in making sure I have the best onboarding experience! Dealing with Apple support, making sure the little details in the app are up to my liking, and just an overall willingness to help! It's been a breeze so far with Sage, and Abbie has helped me a lot so far as well with making sure I know what everything does within the app on the backend. They're all very knowledgeable about the app and user experience, and how it can help my business. Big investment but know it'll be worth it. I'm in good hands! Looking forward to everything else.

Inconvénients

Big investment! But I believe it's worth it.

Paul
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/10/2022

Overwhelmingly Helpful

Avantages

The features are very intuitive, and cover all the bases that my business requires.

Inconvénients

None that I have run into thus far, but I will keep an eye out.

Sachin
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/11/2020

Love them and the use!

This has been a GREAT experience! Continuing to build this relationship has allowed me to do a lot more things in person as well as online. Great choice if you choose to work with them! It is a great investment in my business.

Avantages

I love that I can handle everything from my workouts to my schduling through one place. I use to use a few different softwares, but now I can just go to one place. HUGE time saver!

Inconvénients

There are a couple little things I would change about how workouts are made in the back end, but that is more a reflection on my programming style. 99.999% of people would not have the same issue.

Réponse de Exercise.com

Thanks so much for the review, Sachin!
We love the feedback and are always here to help if you have questions or need assistance!

Répondu le 26/02/2021
Valerie
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 31/01/2023

Support Team

The Support Team My Support is second to none. The response time, knowledge and ability to teach and dem the software is 5-star. Thank You [sensitive content hidden]

Avantages

the response time and knowledge of support team

Inconvénients

I would like the ability to accept or deny an appointment before it goes into my schedule

Shaun
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 03/02/2022

Next level

Excellent software and customer support.

Avantages

The ease in which it made things such as billing, scheduling, and pushing out resources such as workouts to my clients.

Inconvénients

The software is quite detailed. So it did take a little time to learn the ins and outs of it even with the excellent customer support provided.

Réponse de Exercise.com

Thank you for the review, Shaun! Our team is always here to help you learn the software, so if there is anything we can assist with, feel free to reach out!

Répondu le 18/02/2022
corey
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/04/2022

Abi deserves a raise :)

it's been good

Avantages

This sofware allows for a proper medium so that I can reach more poeple

Inconvénients

i dont think ive euseed it enough to rate this

Réponse de Exercise.com

Thanks for the review, Corey! We appreciate the feedback and our team will always be here to help navigate the software.

Répondu le 29/04/2022
Bridget
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/04/2022

So helpful!

When I make a decision about something, I'm all in. And Sage from the success team has been super helpful and encouraging as I try to get my app launched. So, shoutout to her for both putting up with my crazy and also getting stuff done quick!

Avantages

Makes my life so much easier. It also makes me kick myself for not using a product like this a long time ago. So much wasted time with inefficient delivery systems.

Inconvénients

As a trainer who works purely online, it's a little confusing to use "scheduling" to work with online clients that I don't actually schedule time with.

Réponse de Exercise.com

Thanks for the review, Bridget! Our team will always be here to help with the software and we can't wait for your BIG success!

Répondu le 27/05/2022
Tom
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 08/02/2022

Their onboarding process was top notch .

Avantages

[SENSITIVE CONTENT] was my primary contact for onboarding and she was awesome! Fast and clear email responses. Seemed to really care about my experience and getting me off to a good start. I appreciate a little hand holding when learning a new software so this was much appreciated.

Inconvénients

Lack of detailed video tutorials to help use all the features.

Réponse de Exercise.com

Thank you for the review, Tom! Our team is only an email away if we can be of any assistance as we'd love to help teach the software.

Répondu le 18/02/2022
Darius
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/12/2022

9/10 software (sage is the best)

Communication has been a 7.5/10. Everything else has been great

Avantages

I like my ability to customize how everything looks

Inconvénients

I like a lot about the software but if I had to choose something I like the least it would be price

Jason
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 31/10/2021

Happy owner

Satisfying and pleased.

Avantages

I finally made the jump away from MindBody (amen) and went with Exercise.com. The process from beginning to launch has been seamless and truly helpful. [SENSITIVE CONTENT] actually gives a sh*t and has helped me every step of the way.

Inconvénients

Some scheduling hiccups but they will be corrected.

Réponse de Exercise.com

Jason,
Thank you so much for the feedback! Our team will always be here if we can help in any way!

Répondu le 12/11/2021
Jonathon
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/10/2020

Exercise.com is amazing

Exercise.com was awesome. They were timely in their communication and they truly worked their hardest to get my app launched despite some of the difficulties in working with apple. They were always kind and easy to work with. They are fantastic and couldn't recommend them more to someone looking to expand online services to their clients.

Avantages

Amazing integration to current products through API's and connections
Great communication with developers
Responsive to my questions, concerns, needs

Inconvénients

Communication due to time zone difference most difficult and slowed process

Réponse de Exercise.com

Jonathon,
Thank you so much for the review! We appreciate the feedback and are always looking for ways to improve. Please reach out if there is anything we can assist with!

Répondu le 05/02/2021
Thomas
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/09/2021

Refit the Bar Launch

[SENSITIVE CONTENT] has been extremely helpful and positive. She has given me strong suggestions and helped to navigate features for my business needs.

Avantages

It's very customizable and has many features that can be automated to save me time. It is user-friendly and offers many additional features that my clients can take advantage of.

Inconvénients

There are small details that could be more user-friendly such as viewing an entire 8-week plan at once, but the team is very accommodating.

Réponse de Exercise.com

Thanks for the review, Thomas! We love the feedback and are always here to help in any way!

Répondu le 08/10/2021
Garrett
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/03/2021

Amazing support staff

Avantages

The support staff is readily available and willing to assist with the custom build out of our account.

Inconvénients

There are many features to sort through.

Réponse de Exercise.com

Garrett,
Thanks so much for the review!
We love the feedback and are always here to assist! Please reach out if we can help in any way (especially with those features)!!

Répondu le 11/03/2021
Rachel
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/12/2020

Great team support

Exceptional team support — very responsive to emails and communication. Willing to hop on a call anytime.

Avantages

Being able to customize the platform and the app in the way exercise.com lets you was already a huge win when we decided to make the switch from a big name competitor. The user side of the app is also a huge win (not just for membership but the programming).

Inconvénients

Nothing yet. We are based in Canada so where was a bit of a hiccup in getting a few features to work payment wise.

Réponse de Exercise.com

Rachel,
Thanks so much for the review!
We love the feedback and are always willing to help in any way we can. Please reach out if you need assistance!

Répondu le 11/03/2021
Aaron
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 07/12/2021

Love the service and the process...

Great experience so far. I hope to continually grow with the platform.

Avantages

I have been very impressed with the amount of service and response I get! [Sensitive Content ] has been great to work with! She understands my business and continually is teaching me how to get the most out of the platform to maximize my business and impact.
My only regret is that I did not sign up sooner...

Inconvénients

It does take a learning curve and some patience. Set it up properly the first time.

Réponse de Exercise.com

Thanks for the review, Aaron! We appreciate your feedback and our team is always here to help learn the software, so please reach out if we can assist!

Répondu le 16/12/2021
Ryan
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 20/10/2020

5 stars for Exercise.com

The Exercise.com team and in particular [SENSITIVE CONTENT HIDDEN] have been amazing to work with. The follow up success have been vital in me understanding how to properly leverage the resource for maximum profitability. I’d recommend them to everyone.

Avantages

The fact that it’s white label and the follow up from the customer service team.

Inconvénients

It’s very customizable and it’s possible to get lost in the details.

Réponse de Exercise.com

Thanks for the review, Ryan! We're always here to help and love seeing our clients succeed through our platform.

Répondu le 05/02/2021
justin
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/08/2022

great onboarding process

so far we are extremely pleased

Avantages

staff was extremely helpful in migrating information and helping us understand the new system.

Inconvénients

So far we dont see anything, but we are only a month in.

Réponse de Exercise.com

Justin, thanks so much for the review! Our team will always be here to help!

Répondu le 06/10/2022
Logan
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 15/03/2021

Athlete Performance Wisconsin

Awesome costumer service. [SENSITIVE CONTENT HIDDEN] and the team have been a great help in setting up specific needs for different locations and service types.

Avantages

Report style and ability to see how the business is doing from day to day. App is a great feature.

Inconvénients

The parents cannot have multiple accounts linked to one account. Their ability to schedule each of their children from 1 account.

Réponse de Exercise.com

Logan,
Thanks so much for the review! We love the feedback and are constantly looking to improve. Please reach out if we can help in any way!

Répondu le 21/05/2021
Yotam
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 31/01/2022

Great Customer Service!

I switched over from Technogym which had the worst customer experience I've ever experienced. This has been a night and day difference. Thank you [SENSITIVE CONTENT]
and the rest of the exercise.com team!

Avantages

My favorite part has been the customer service! Anytime we need something,[SENSITIVE CONTENT]
has been very responsive and helpful. Great, easy to use features that have everything we need for our large, multi-functional business.

Inconvénients

I don't love how the aesthetics from a consumer's perspective look.

Réponse de Exercise.com

Yotam, Thank you so much for the feedback! Our team is always here to help navigate the software, so if we can help in any way, feel free to reach out!

Répondu le 04/02/2022
JeVaughn
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 30/03/2021

AWESOME People!!

Phenomenal.

Avantages

Very complex. The staff was great & helped me with any questions I had.
It's easy to copy & paste workouts to other days while building a workout plan. The Gym Management allows to hire new trainers.... it's alot lol.

Inconvénients

Exercise library isn't as vast compared to other competitors. However, it's very easy to add new exercises & save routines. Also, they don't have a nutrition library for those would like to build nutrition programs, but you can integrate it with My Fitness Pal.

Réponse de Exercise.com

Thanks for the review, JeVaughn!
We love the feedback and are always looking for ways to make our software better. Please reach out if we can help in any way!

Répondu le 21/05/2021
Cody
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/10/2021

Took my coaching product to a new level!

Avantages

Makes it easy for clients to access programming and progress in their own personal fitness journey.

Inconvénients

Glitches and errors, but these ended up being fixed quick and easily with their customer service

Réponse de Exercise.com

Thank you for the review, Cody! We love the feedback our team is always here if we can help in any way.

Répondu le 29/10/2021
Shannon
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/03/2022

-

Avantages

Ease of use for consumer, liked that I had my own app that clients could search for instead of having to be emailed a linked. Just feels more official.

Inconvénients

wish it was more user friendly and more self explanatory without needing instruction from someone

Réponse de Exercise.com

Thanks for the review, Shannon! We appreciate the feedback and our team is always here to answer any questions you may have!

Répondu le 01/04/2022
Leon
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 08/06/2022

Sage - The Gem

Avantages

Sage was extremely helpful throughout our onboarding process, we thoroughly appreciated the fast replies, late calls, promptness and overall pleasurable nature that sage provided. Sage, you have been a Gem throughout this onboarding process.

Inconvénients

Just American - UK time barriers, this made communication more difficult

Réponse de Exercise.com

Thanks so much for the review, Leon! We'll always be here to help and answer any questions. Don't hesitate to reach out!

Répondu le 17/06/2022
Lani
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/10/2020

Everything I need & want

From the demo "sales" call, through build-out, implementation, and launch, the success team was responsive, friendly, and helpful.

Avantages

I tried nearly all the "major" platforms and found Exercise.com to be the most intuitive.

Inconvénients

The integration with MyFitnessPal is very basic. I'm not sure it's useful for users since all they can see is an overview of the nutrients, which they can view in the MFP platform. I wish there were a food tracking portal, similar to Cronometer, fully-integrated into the platform.

Alternatives envisagées 

My PT Hub et Virtuagym

Pourquoi passer à Exercise.com

It seemed to have the features I need

Réponse de Exercise.com

Lani,
Thank you for the feedback! We love hearing how we can improve and are constantly looking for ways to best help our clients.

Répondu le 05/02/2021