Exercise.com

Avantages

It's easy to learn, even though I am still learning parts of it. I love how easy it was to set up the health history and waiver forms. Also, I can check in with my clients through the assessments.

Inconvénients

I don't like that I have to cancel out a client's session to reschedule. It would be nice to have a reschedule option.

Avantages

Has EVERYTHING we need in one place! This is one powerful piece of software backed by some great people.

Inconvénients

Sometimes has TOO much and I'm fishing about for how to solve something. Good thing [sensitive content hidden] is available. She knows the system inside and out and quickly gets me on the right track.

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Avantages

Easy navigation, scheduling calendar was easy.

Inconvénients

didn't meet our expectation from programing aspect and our business model.

Alternatives envisagées 

Pourquoi passer à Exercise.com

Avantages

I enjoy the all-in-one aspect of the platform. It's a CRM, including scheduling, billing, and communication; plus a platform to deliver your training programs and plans to clients. You can set up the platform to be your very own app in the app store. Clients only need to use one single app rather than multiple apps for scheduling, billing, and training.

Inconvénients

The training plan part still needs some work to be able to easily create, navigate, and manage training programs, especially for in-person client sessions. For personal training gyms, especially those that train multiple clients, it's a necessity to create, edit, update, and manage training plans easily and efficiently on a daily basis.

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Logiciel antérieur 

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Avantages

That it is an all in one hub. I have saved money in being able to cancel all other website tools I was using and I dont have to bounce between anything while working now.

Inconvénients

I am not tech savvy so learning the system to start was a little hard but having [sensitive content hidden] to walk me through it each week helped immensely and he was so patient with my lack of understanding! The customer support made up for! Some things are hard to see at first but a few weeks in you start to understand!

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Avantages

The on boarding process was great, and customer service has been wonderful. We love the white label app, and the overall look and feel of the software is good.

Inconvénients

The reports are great, but very hard to set all the correct data points to get the information needed. I do think the scheduling process could be a little smoother, and the communication side of the software is still a bit antiquated.

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Avantages

Doug was very helpful, informative, and insightful in guiding us through program development and strategies to improve our approach to hybrid training.

Inconvénients

No cons about exercise.com. The platform has allowed us to grow and expand our community of athletes.

Avantages

How robust and comprehensive the platform is definitely the biggest strength. There's tons of tools and options that were able to customize relatively quickly. I have not seen this on another platform.

Inconvénients

The only con is that there is not a mobile app friendly backend.

Avantages

Does everything we require for our gym in one place

Inconvénients

Quite a learning curve as there are so much features

Avantages

Exercise.com Has made business operations 100x more efficient. They are always quick with responses and troubleshoots regarding maintenance and making sure we are up to date with every update.

Inconvénients

Occasionally we have issues with our customers easily operating and understanding the app, but it is likely due to individual tech knowledge more so than the app itself.

Avantages

[sensitive content hidden]- always available to help and answer questions

Inconvénients

I wish we were up to date on new features being released - a monthly newsletter maybe?

Alternatives envisagées 

Pourquoi passer à Exercise.com

Avantages

[sensitive content hidden] and the team have been supportive, timely, and incredible to work with throughout the process of building my custom fitness app. This was a big step for me to take and switch my business over, but they have been there every step of the way to help me with troubleshooting and staying on track.

Inconvénients

Honestly, I haven't had anything that I haven't liked about my experience. It has been great.

Avantages

They have it all! An actual All-in-one platform

Inconvénients

With the serious individualization power of this software comes serious planning and organizing.

Avantages

The user friendly layout and by far the customer service. My direct contact has been extremely helpful in all avenues!

Inconvénients

The process of getting the app development done. It’s been a pain. It should have been started way early since it takes so long.

Avantages

I loved the staff! Abbie and Sage were absolute lifesavers. They worked with me very closely throughout the entire migration process. They answered all of my questions and explained everything in detail. They also provided tips on how to get the most out of the platform. I can't say enough good things about these ladies.

Inconvénients

There isn't anything that I didn't like about Exercise.com.

Avantages

it's seamless integration of workout creation, client management, and progress tracking in one place. The custom-branded app feature adds a professional touch, allowing businesses to stand out. It’s efficient, user-friendly, and ideal for scaling fitness businesses.

Inconvénients

The one drawback of Exercise.com is that its extensive features can have a bit of a learning curve for new users. Additionally, some advanced customization options may require more technical knowledge. While the platform is comprehensive, it can be overwhelming for those just starting out.

Avantages

This is really just a huge shout out and THANK YOU to [sensitive content hidden] for her fabulous customer support! She is A-mazing and consistently handles off the wall requests from us with quick responses and a patient ear for our problems. I always feel like we're going to find some kind of solution, new trick or easier way to accomplish a task when we in get in touch with her.

As far as exercise.com itself, what I like the most is that the platform is being improved as time goes on.

Inconvénients

That the financial reporting was limited. It was also confusing for athletes to purchase training sessions and schedule them. This may be more a reflection of how we set up our on training options on the back end, but the customer's app experience was not particularly visually appealing and often times was difficult to use due to options menus or buttons populating to outside of the usable screen on phones.

Avantages

The platform update was great and the customer service experience I have had with [sensitive content hidden] has been great over the years. This is a big reason why I choose to stay with Platform.

Inconvénients

I would like to some development on the platform to run a In-home (Mobile) fitness business. A lot of the framework is there just needs some tuning.

Avantages

I value that we are assigned a success manager that walks us through the building process. Even though my manager, Abbie has been vacationing (as have I), she has still gone above and beyond sending videos explaining various tasks. She's also VERY personable and our video calls feel like friends chatting. It's been a fun process so far.

Inconvénients

It was difficult getting out branding set up how we liked, but I appreciated the unlimited mock ups until our company was satisfied in our look.

Avantages

The ease of use along with the customization to your brand etc

Inconvénients

Overall the features of exercise.com are the best that I’ve seen in the industry

Avantages

It is logical and easy to navigate. The support so far has been wonderful.

Inconvénients

None that I can say right now. I was very reluctant to try any software, since I have never used one.

Avantages

Very helpful and professional! Easy to work with and always get back to you in a timely manner!

Inconvénients

The cost would be my biggest complaint! While the services are great, I wish there was a little bit more of a costly option while building the app!

Avantages

The exercise team really sets you up for success with their tech. They take the time to teach you so you can put yourself in the very best position possible to succeed as an online coach.

Inconvénients

The exercise library seems to be limited and needs a few more updates on the library.

Avantages

I love watching my vision come to life!!

Inconvénients

It takes a lot of time designing everything you want (however thats the clients job not exercise job)

Avantages

Ease of use and SO many options throughout the app

Inconvénients

The webpage linking was difficult personally but the team helped through all of that!