Event Temple

Avantages

Its intuitive interface makes managing reservations, bookings, and customer data straightforward, even for smaller teams with limited time for training.

Inconvénients

While Event Temple offers robust features, smaller cafes with tight budgets might find the subscription pricing challenging, especially if they only host occasional events.

Avantages

The software is easy and intuitive. It is the only software I know of that has an option to text my lead. This is huge. I find that the emails do not get caught up in spam but are delivered reliably. This is the proof in the pudding that keeps me with Event Temple. It is effective and efficient. On the rare occasions when an email does go missing, the text feature savs the day. Clients receive the text and know to expect an email. When they don't see it, they notify me. The customer service is excellent. Fast, effective and professional. I feel very well taken care of by this company. 5 stars all the way.

Inconvénients

As mentioned, I love the texy feature. What I don't love is that I have to use a proxy phone number. That number is not local and this can be confusing to my clients. It would be AMAZING if somehow my real phone number could be incorporated into the system to avoid having the proxy number. At the very least, if the proxy number could be more local area code. Right now I am in Banff, AB , Canada and the number is a Montreal area code.

Alternatives envisagées 

Pourquoi passer à Event Temple

Avantages

Easy to use lots of functions and the technical support are the best. Whenever I have a question or problem they are very quick to respond. Also, it's easy to configure your automation emailing campaigns keeping track of the opens and along with the stats.

Inconvénients

When I first become a subscriber the software was difficult to delete large bridal leads listing. That problem was correct and to be honest this is the only issue I can recall with Event Temple.

Avantages

I love the fact how Event Temple makes event planning so easy. It helps from the start to the ending everything in one place. I can also integrates it with other CRM which improves my relation with clients.

Inconvénients

Sometimes i find minor lags when ever I am working on larger scale of data. The mobile app is also misses some features as compared to desktop version.

Avantages

It's really flexible and once you understand how it operates there are so many ways to make it work for you. I've saved our venue clients so much money as well by suggestions Event Temple over Tripleseat/Gather. The other platforms are twice and much and honestly, other than looking a little nicer, are just too much for what a lot of smaller venues need. Most of our venues don't do the food service so Event Temple is a great value for everything it does and for it's price point. Excellent customer service and help along the way. I can't speak higher of another event software company.

Inconvénients

I hope as it grows the interface becomes a little more aesthetically pleasing but that's really it!

Avantages

Event Temple improves scheduling, communication, task management, and workflow efficiency.

Inconvénients

As a healthcare assistant, Event Temple feels unnecessary for daily tasks.

Avantages

The hotel event organization overall super.All decoration methods also fantastic.

Inconvénients

The all events are not bad.The best of event organization.

Avantages

Using the cloud for event management and group sales

Inconvénients

There is nothing noted as far as weaknesses for Event Temple

Avantages

I really like the user friendly navigation system they have. It wasnt complicated for me to figure out where i needed to fimd certain things

Inconvénients

Loadimg page took a little bit longer to load not sure if it was on my end or there end. Really not anything i didnt like about them

Avantages

Easy to use for organizing across multiple
Venues - conferences etc

Inconvénients

A hotel venue didn’t use it, seems there is growing adoption but not that widespread

Avantages

It was unique and I have not used a product like this before.

Inconvénients

The constant change in improving the product once I get use to using it.

Avantages

Customization has been far easier than expected. Learning the interface and overall features didn't take long and after a bit of brainstorming I had our venue mostly fully configured within 2 weeks. Naturally, there have been small adjustments along the way, but nothing major.

Inconvénients

I wish there were more options when creating documents. Yes, I can absolutely use the table features to create more structure and layout options, but end-users can accidentally adjust the table settings while adding text to intentional blank spaces for them to fill in and suddenly shift everything. A lock option would be great.

When printing it would also be good to remove the option to choose what dimensions the user wants to print to. Letter, A4, etc. It seems as though that should be entered by the admin when creating the document since flexible options will change the layout.

Lastly, a mobile-app would be wonderful - until then, it works just as well on tablet and only slightly different on mobile (must be landscape mode)

Avantages

I cannot say enough about EventTemple. The Pipeline system allows everyone on the team to see where we are in process with every single client and track all of our communication with them seamlessly. Document sharing, and signing is all streamlined.
Probably one of the most important things things that I use, and wasn't even aware I needed it until using the software, was the Automated responses. Our followup process was sporadic but now we can follow up without a great deal of work. Fortune is in the follow-up they say and we have definitely booked several events because of the automated follow up responses.
We still have not set up all of the features and integrating all of our processes such as bookkeeping yet, but are looking forward to doing so.
The time EventTemple has saved myself and my team is tremendous - I'd say it has cut email time to about 1/4 of what it was previously and we are experiencing great customer satisfaction because we are able to respond quickly and more thoroughly. The amount of time it has saved us, and the increase in revenue from more booked events covered the cost of the software within the first two months of use.

Inconvénients

The one thing that we would like is a calendar and way to schedule staff, although we think we have a work around by using the tasks feature. In every other way EventTemple has met all of our expectations and more, including features that we didn't know we needed until we started using it.

Avantages

Less hassle to IT in terms of preventive maintenance. Ease to use.

Inconvénients

Integration to our existing opera pms is too difficult to setup.

Avantages

Very customisable, great customer support. The program is quite intuitive.

Inconvénients

Time it takes to save pages, when editing item numbers in the items. Lack of how much you can customise the calendar.

Alternatives envisagées 

Pourquoi choisir Event Temple 

Pourquoi passer à Event Temple

Avantages

Event Temple customer care is off the charts fantastic, which is unheard of for annual subscription programs. The program is incredibly customizable, accommodating, and easy to use. It reduced our booking process from 25min per event to about 3min!

Inconvénients

I wish the financial and statistical reports were as robust and accommodating as the rest of the program.

Avantages

It is easy to use - especially when sending out initial responses to inquiries! I love having one place to respond to text messages with an actual keyboard! Also - having all of my lead names in front of me at once - no matter their stage - is amazing! It certainly helps with memory ;-)

Inconvénients

Really, the only reason for 4 of 5 stars in the Overall Quality / Features, Functionality sections is that there are a few tweaks that would make my life easier (I think same for my colleagues, but we all have different styles!). One is that once a prospect is moved into a certain pipeline beyond the New Lead, there is no way to see (at a glance - without running a report) what their inquiry date or last date of comms was. As an example: I have 3 pages of "Comms in Progress" leads. I would like to do a mass follow up auto email to those I haven't corresponded with in a few weeks - but - without looking at each file individually - cannot tell who that cohort is. Does that make sense? I have assumed a few times and sent an auto email to someone with whom I had just spoken a few days prior and it is a bit embarrassing! Also - and I don't know if this affects anyone else...but is it possible to see the name of the lead texting us with each text? It is AWESOME that they are dropped directly into my email box!! Thing is: I get their names attached to the first text...but it shows as just a phone number after that. Selfishly, I would love the ease of always knowing to whom it is I am texting without having to log into the program and look it up! This program is amazing! These are small tweaks that would improve my use of it!

Avantages

The CRM Automation and Workflow Automation has been a complete game changer for us as a business!

Inconvénients

The Reporting is the only weak area currently on the entire platform, however, I know this is something that is already on Event Temple's radar and after seeing how they improved the overall system from other requests they received from clients I have no doubts this will be improved as well.

Avantages

Our company was looking for a software that was specific for venue management but had a sales component to it. Event Temple has just that. The pipeline feature to Event Temple is what attracted us most to the software. I love how to build proposal, invoices, etc. The integration features within emails, e-signing, is wonderful and makes an ease for both our employees and clients.

Inconvénients

The integration process was tough. Building out all the features to make specific to my organization was tough. With the implementation fee, I was under the impression that ET employees would be a little more hands on with the actual set up process vs. just explaining how to do it.

Avantages

Most appreciated:
ease in which it integrates with the contact form on my website
Visual information the pipline gives me. I can see in a glance how many leads I'm managing and what their status is.
I love how I can see who has opened my emails and who hasn't
Love how I can received text directly into Event temple software.

Inconvénients

I wish there were a way I could integrate Event Temple with my Wedding Wire storefront the way it automatically intergrates with my website contact form. That would be amazing.

I wish there were an easy, automatic, simple stupid way to re-arrange the leads in the pipeline to show the lead event dates chronologically so I would know which events are coming up soonest.

I wish there where an Alberta local area code number for the text feature.

Avantages

The guys customized the program and made tweaks here and there to make it exactly what I wanted. Compared to the systems we were using before, Event Temple is a one stop place for all your organizational needs. The pipeline allows you to create custom stages so it is easy to see where yo u are at with all of your events. The stats feature is also a great way to track how you are doing.

The automatic reply/reminders are such a handy feature. It does the tedious follow up emails for you! You just have to set it up. This definitely gives you time back in your day to get other things done.

I can access Event Temple from anywhere, which is nice because our company's other files and programs are only accessible from the property.

Overall, this is a great, all round product that is super helpful in my daily work day. Thanks guys for making my days a lot easier and more productive!!!

Avantages

The ease of use. Everything is simplified to provide maximum usage of your time and productivity.
The best part of my business is the follow-up. Event Temple has easy to implement tools to create an automation process for each lead I receive. I can customize email templates to fit my pipeline. The automation feature allows me to view where I stand in my pipeline and reach out by phone or text to leads who have not open any of the emails sent.
There has been a lot of new updates since I began with Event Temple that makes my work more efficient.
Event Temple has increased my efficiency, productivity and more importantly my revenue.

Inconvénients

As far as cons, I would have said phone number search feature, but they just added it about a month or two ago.

Avantages

It has everything I need, from automations to tracking. Makes organization of clients and venues a breeze!

Inconvénients

Nothing to note. There have not been any drawbacks or things I could be critical about.

Avantages

The pipeline statuses help us keep track of our next steps when doing artist interviews, tracking leads for venue rentals & hosting events... We have been able to do some detailed tweaking to make the software more specific to the art industry and artist studio rentals... looking forward to using the Quickbooks integration for invoicing.

Inconvénients

It does freeze sometimes when more than one of the team uses the platform at the same time...

Avantages

Loved the pipeline to manage upcoming events. Loved the continual improvement and upgrades.

Inconvénients

More fields on lead forms available for integration into software. This is an issue with all software not just Event Temple.