ClinicSoftware.com

Avantages

The day to day function is very easy to use. There is a wealth of automation that can be set up which will save your team hours of work so they can concentrate on their clients. Booking both online and offline is very easy. Financial data is always correct which is crucial and connects with our payment systems and direct debit systems.

Inconvénients

My only recommendation or suggestion for improvement would be to make the reports more visual. The data is always correct but it would be nice to see some visual graphs, pie charts etc.

Avantages

Lots of useful functionality and quick to adopt new technologies. Good hosted web solution that has useful links into such apps as CRM, merchant payments and SMS.

Inconvénients

Technical support team is often dismissive and non responsive, reported faults and issues go unresponded to. Chasers sent to follow up regarding the reported issue which are frequently also ignored or defensive / dismissive reply is offered.

Avantages

I believe their only upside is that they tell you you get an app included in the package, which they have failed to give me.

Inconvénients

Logged us out multiple times and unrecognised our password.

Avantages

It's increase our sales by 400%, it's got many great features on there, such us marketing functions, the email and sms text messages withing 48 hours just reduces no shows with 89% which is fantastic you know.

So we use to get a lot of people, they use just book in and no show up, really, because they been booking their appointments ages ago, and just completely forget about it and to be honest sometimes you even forget to send an email or a text message out when you do have a lot of clients within that day so that automatically just does it for you which is so easy, the newsletter as well which is sent out so let people know who have signed up fortnightly which is very professional, and just shows everyone the news we have on, any offers we have, sales as well.

When we started BodycraftLondon we use just getting buying really, that wasn't a well of lot going on, it use just turning over, we made a big leap into the software from ClinicSoftware.com and it's just taking the business to a whole new level, now we are looking to even open it up other branches because of the volume that is bought in, and it's really, really help to say out a lot, I will definitely recommend it, but I sort of don't want it because I want to keep it a secret as it's like a bit of a secret card that you got at your sleeve but if you own a clinic or a salon is the right thing to do, it's a must, and I want to say a massive THANK YOU TO ClinicSoftware.com!

Inconvénients

The Cons are that I can not keep it a secret for my business only and my competitors could have access to ClinicSoftware.com's great tools to manage their business. That's the only one.

Avantages

We are a French Beauty Clinic located in Marylebone, Harley Street London. We love the iPad feature where we can sign totally paperless consent forms and take client pictures! There are lots of great features, easy to use, consent forms is amazing, incredibly easily, easy to find past appointments, dob, all the details and notes. I was in Spain and I had full access to the business from there, that's amazing, I had access to the appointments details, activity, end of the day very easy, really interesting that in the activity we can see when the text reminders has been sent, on this day at this time, with the activity timeline we can see who and when has treatment staff member, customer details and everything we want to see about that customer, including the notes, their payment methods. We like the reports section with how much they paid, the most popular products. Our doctors love the Rejuvenation feature where they can take pictures before and after for all the customers. The commission report is very very good, also the best therapist performance report is amazing. The support is very professional. A huge amount of features and there are so many different things you can do with the system, staff rota, stock take, sales, everything you need to have to run and grow your business. If you need a software to run on auto-pilot, the ClinicSoftware.com is the company to work with. Just go for it. They have everything that you need. Also they can create custom features for you.

Inconvénients

We want ClinicSoftware.com to come in our clinic and work for us FULL-TIME if possible we really like working with these people and I do not know what to do to employ their team working for us.

Avantages

ClinicSoftware® .com has not only help our business but also help us to analyse the business performance and improve our marketing campaigns. This is a great software for us to keep track of her appointments and to give clients a convenience of checking availability and booking online with automatically reminders to reduce no shows. All day and night the system work for us generating more appointments and sales, saving our time and get the things organised in a professional and chronological order. With ClinicSoftware® .com are really growing the business and we are very happy with the support team with the custom features they have created for and the new features we have in place from one month to another.... very happy!

Inconvénients

I don't know... the fact that we are not with our business address next to their office so we can pop in for more training maybe....

Avantages

We love the online booking platform that open our business 24/7 for appointments! It is a great way to open the business 24/7 and take online appointments and payments even when the Salon is closed or middle of the night! That's amazing!

Inconvénients

We want more marketing features for the online booking platform! This is great but more marketing features for the online booking platform is not a bad idea!

Avantages

Fantastic Customer Experience it helped us to cut the no shows to a minimum, it helped us to build the client database Thank you! We love their support, we are amazed with their great feature, we can manage the business from anywhere at anytime.

Avantages

We love the feature to track the courses of sessions that we are using it for Laser Hair Removal to track session, installments, payments, customers, reminders.

Inconvénients

We want ClinicSoftware.com to open an office in Norway as we are a Norway business and they are in London, UK but we are very happy and we do not feel the distance and the time zone.

Avantages

Very good system. We are using it for tanning services, minutes and packages at SOGLAM ESSEX Salon. We love it.

Inconvénients

We would like more flexibility on the tanning section, otherwise all the other features are really good and comprehensive.

Avantages

I really love the software. We are using it in Cyprus. We like all the features. Great software! Thanks!

Inconvénients

We want ClinicSoftware office in Cyrprus so we can be more close to the support team! We like the features and the support! :D .

Avantages

Upgradability. There are no impossibilities in functions. They are constantly improving. Super dynamic team. And you get the benefit from upgrades from other clients. You don´t talk to machines or human bots (humans that answer like bots), you talk with responsible people that help you and value you was a client.