Meevo

Avantages

Produit que j'ai attendu un mois et que l'on peut trouver dans n'importe quelle enseigne de bazard 10 fois moins cher

Inconvénients

Coût très élevé par rapport au marché sur le même produit
Livraison très lente

Avantages

The ease of use and security of the software

Inconvénients

Nothing at all, we have had no issues with the software

Avantages

I’m absolutely thrilled with this EMR software! From the very beginning, the setup process was a breeze. Now that I'm using it daily, everything runs like clockwork, and it’s comforting to know I can always rely on my Customer Success Manager, tech support, or even the wonderful Facebook community for any help I might need.

What I really appreciate is how much the company listens to its users. The regular updates show they truly care about making the software better for us. They’re always evolving and adapting it to suit different business needs. I run two different beauty businesses, and being able to manage both effortlessly on one platform has been a total game-changer.

This software is incredibly versatile—it works for all kinds of businesses and stands out because it can adapt to each one’s specific needs. I couldn’t have asked for a better EMR. It’s exceeded my expectations in every way!

Inconvénients

I genuinely don’t have any cons with the platform. Any features I’ve suggested or would like to see are either already in development or being seriously considered for future updates, which speaks volumes about how responsive and attentive the company is to user feedback. They truly listen to what their customers need and consistently work to improve the experience. The platform already delivers everything I need, and I know that it will only get better with the upcoming updates. My experience has been overwhelmingly positive, and at this point, nothing stands out as a downside. It's refreshing to know that even if I have any future requests or ideas, they are likely to be addressed in due time.

Avantages

It's a simple system. It's straightforward.

Inconvénients

The interface could be updated and modern.

Avantages

Lots of data lots of reports to run for financials

Inconvénients

Very complicated and expensive hard to train staff

Avantages

Meevo is easy to use, very intuitive, and has great customer service. The training modules are helpful when we onboard new employees. Schedule is simple to navigate and understand. The ability to set up different security options for a variety of employees is unique and helps us to allow everyone to have access to only the information that is needed to do their jobs. The integration to MeevoPay was easy and seamless.

Inconvénients

Although there are many, many reports to use, I find that sometimes I have to run 2 or 3 and manually combine them to generate the information that I need. Also, limiting reports to a one year period of time, is a hinderance when trying to gather some valuable information. It would be great if my timeframe could be expanded beyond a 12 month period of time. Also, in security settings (which is a great feature), it is difficult to navigate, and sometimes doesn't work properly (ie, I hide a feature, but employees in that group do not have it hidden, as in hiding actual punch in / punch outs).

Avantages

The program makes sense, easy to navigate

Inconvénients

The price seems a little high , I would like to pay a one time fee to own the software instead of monthly payment.

Avantages

MEEVO is user friendly and the scheduling software is far superior to what we transitioned from. The reports cover all aspects of the business.

Inconvénients

Even though there are a few resources to reference, I don't always find it easy to find the specific answers I'm looking for. There are so many components to the software and I don't think the training was detailed enough to adequtely cover everything.

Avantages

Meevo makes it super easy to book, checkout, and manage clients! Customer support is through the roof amazing! The amount of reports Meevo has, means I can see exactly how my business is doing. All their tools and features means I can effectively run my business without having to guess!

Inconvénients

Meevo has a not so great online booking program. I get 3-5 calls a week with clients complaining about how not user friendly it is. I do wish there was a way to customize the online booking or at least make it look more aesthetically pleasing as well. Granted Meevo has been making beneficially changes to the online booking process and it is easier to use then before.

Alternatives envisagées 

Pourquoi choisir Meevo 

Logiciel antérieur 

Pourquoi passer à Meevo

Avantages

Functionality of the internal booking process

Inconvénients

The integration of 3rd party options. Egift is not a very user friendly system. It has a very confusing interface and at times will not work for guests using Safari as a browser.

Avantages

Meevo is a step up. It give us so many more options and easy to use and train on it.

Inconvénients

The colors are dark compared to the orginal that were light.

Avantages

It is high functioning and we love that MEEVO keeps updating with new efficient features that are essential. I love that they take customers feedback and requests and actually implements them. We have a large 50 employee salon company so it's important that it works quickly because we're very fast paced. Also, anytime we do call MEEVO for questions they usually answer quickly and assist.

Inconvénients

It would be nice to be able to mark an appt a NO SHOW but then have the choice to delete it, so we can run a report and look how many no shows we've had, but not keep the "unchecked out" appt in the books so we can open it up and book in other guests if we had the opportunity. Also, we've had HUGE problem with inventory because we've marked thousands of dollars of inventory discontinued or deleted it without "zeroing" it out first in inventory count. Then we found out it messed up our inventory reports for our accountant and had to undelete $50k + worth of inventory to zero them out first. If we hit discontinued on a product, a pop up question like "would you like us to zero out this inventory for you?" would be GREAT!

Avantages

The confirmation manager and automated wait list are awesome. We also love the integrated docs and forms.

Inconvénients

Inability to see statistics based on pay period instead of week

Avantages

Meevo is powerful and easy to use. The interface is fast, intuitive, and works brilliantly on handhelds, tablets, and desktop. Reports and analytics are strong so we can keep tabs on our KPIs. Client settings are granular so which notifications clients receive via email and texting can be customized. The payroll and inventory modules are well developed and give us great flexibility in our employee compensation settings and Meevo even has custom reports to help California employers comply with labor laws unique to that state. Support is U.S. based and outstanding. Meevo really listens to their customers and rolls out updates on a very regular basis. While the software is already great, it gets even more powerful every couple of months. In fact some of the cons in my review below will probably be addressed within the next year. Security in Meevo is extremely granular, which we appreciate so staff members can be configured to only have access to areas of the system appropriate to their role. There are settings to completely hide menus and areas of the system that certain users don't need to see so their interface isn't cluttered with buttons they wouldn't be allowed to use. Meevo also supports a different (typically stricter) set of access limitations when staff are outside of the company's network. Lastly, Meevo makes it easy to multi-task with tabs for multiple parts of the system open at the same time and easy to move between. Meevo has built in a large number of keyboard shortcuts and has a "ConvoBar®" that allows users to type commands to quickly open specific screens or reports. We're starting to see the adoption of AI within recent Meevo updates and I'm sure this area of the system will become substantial over the coming few years.

Inconvénients

Editing transactions in the past is extremely limited, which protects naive owners from breaking accounting rules, but prevents sophisticated owners from fixing mistakes in the past and instead having to create new transactions to reverse out the prior mistakes. I wish there was a super user setting that allowed more flexibility. We also find the double opt-in requirement for clients to receive transactional text messages to be far more strict than any other similar software we've seen. The Quickbooks integration does not handle multiple business locations syncing into a single Quickbooks file, which is limiting for multi-location businesses with a single set of integrated books. Great reports make it easy to settle the books via consolidated journal entries, but I look forward to true multi-location syncing with Quickbooks.

Avantages

The process of learning/ teaching new staff to use Meevo is exceptionally easy. The ability to quickly watch a video or read step by step walk through directions on how to do anything is #1 to me. The facebook support group is more than I imagined it could be. So much support from peers and support staff.

Inconvénients

How the add on services show on the books, especially if an add on is to be done in a different room than the original service, it doesn't physically show on the books that the second room is busy.

Avantages

There is nothing Meevo doesn't do. If an issue arises, their team is on it and accommodates the client.

Inconvénients

if the internet is down (rarely) we go down

Avantages

We love Meevo because of the ease of use. I feel like the company is consistently finding new ways to make what is already a great software to use better. The ease of use for everyone from management to our employees makes it a really great product over all other softwares for our spa. There is so much within Meevo that you can do that it could be overwhelming for a new user, but with patience and time, a new user will find that it is a really beneficial software to use for everything from scheduling, inventory & overall spa management.

Inconvénients

I feel like when we find things that limit us within the software, the company comes out with updates that remedy this. I love how the company is constantly listening to its users concerns and looking for new ways to improve.

Avantages

Training videos, team support, ease of use

Inconvénients

Docs and forms are not the easiest to maneuver and create with Meevo support

Avantages

Ease of use, amazing customer service and education, lots of add on options

Inconvénients

My only want is for only booking to have a request only option for stylist. We have stylists who are request only and unfortunately we cannot offer for their clients to book with them online without opening them up to non request clients.

Avantages

I like that the system is customizable and easy to grasp. The onboarding can be daunting and it's helpful to get as much hands on practice time before launching. It's nice that the clients are able to book online at their convenience and that they are reminded of future upcoming appointments.

Inconvénients

I did not have a great on-boarding experience. I think my person was new as they weren't able to answer a lot of my non-cookie cutter questions. I do think that being pared with a different specialist would have prevented that.

Alternatives envisagées 

Pourquoi choisir Meevo 

Pourquoi passer à Meevo

Avantages

the CS team is almost always available and they helped with setupi and helping me when I need it

Inconvénients

The customer login and scheduling could use some work

Avantages

The ease of learning the system is awesome. If I have questions, I have no problem finding within Meevo, and/or Meevo training.

Inconvénients

Hitting the back button!! Really there is nothing to complain about.

Avantages

What I really like about Meevo is that it is very user friendly, so it makes it super easy when looking for certain information

Inconvénients

I don't have any dislike while using meevo.

Avantages

Love that it is almost an "all in one" "one stop shop" platform for all of my business needs. Customer service is the absolute best!

Inconvénients

I dislike not having options for integrated payment processing.

Avantages

I love this system because i am a little older and its very easy to use this system

Inconvénients

I just with there was more ways to keep track of the students rebooks, retail sales, no shows, referrals