Smartsheet
4,5
(3407 avis)
Smartsheet est un outil de collaboration et une plateforme d'exécution de travaux dotée d'une interface de tableur...
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En savoir plus sur ClickSend
ClickSend est un logiciel de communication B2B qui permet aux entreprises d'envoyer et de recevoir facilement des SMS, des e-mails, des messages vocaux et même des messages postaux en ligne dans le monde entier via une application web ou une API. ClickSend, dont le cœur est le SMS et qui gère des milliards de messages dans le monde entier, s'est développé pour offrir une gamme complète de produits offrant un choix et un contexte à vos communications professionnelles. Qu'il s'agisse de messages SMS transactionnels à grande échelle via API ou de campagnes de marketing multicanal via l'application web. ClickSend permet la communication d'entreprise et la résolution de problèmes y afférents.
ClickSend - Prix
ClickSend n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de ClickSend est disponible à partir de 0,09 $US.
À partir de :
0,09 $US
Version gratuite :
Non
Version d'essai gratuite :
Oui
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ClickSend - Avis
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53 avis
Bhabishya
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 16/05/2022
The best software for SMS and other marketing needs out there
I was using ClickSend to send SMS to me and my customers every time a customer places an order on my WooCommerce store. And it helped me a lot to know about the orders faster and to inform the customers about their order faster.
Avantages
I like everything about ClickSend. They have lots of features and my favourite is SMS. It's the only feature for which I joined their platform, but after joining their platform I found lots of other services they provide. I'm yet to use their every service. But their SMS is the best and they have integration with Zapier which makes it even amazing.
Inconvénients
What I like the least about this software is the pricing and payment method. Their pricing is higher compared to few platforms I have came across and their minimum top-up is $20 and it's fixed and top of that they only have card as payment option. And this is what I like the least about ClickSend.
Utilisateur vérifié
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 22/12/2024
Great for Basic Needs, But Lacking Advanced Features
My experience with ClickSend was very good. It is an excellent choice for businesses that need an easy-to-use platform for sending SMS, emails, and voice messages.
Avantages
1-ClickSend allows send messages via SMS, email, voice, and even postcards which makes it a versatile communication tool.
2-ClickSend provides 24/7 customer support.
Inconvénients
It lacks some advance features that other competitors provides. Like
1- It lacks in depth mobile app features.
2- It lacks advance SMS personalization.
Diana
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
2,0
Publié le 05/01/2025
Flexible pricing, and that's about it
Overpriced, but good for those who want to test to see of SMS or omnichannel coms are right for their business.
Avantages
There's not much to like about Clicksend other than the fact that it's owned by Message Media/Sinch which makes it more reputable. I do like how they're fairly transparent with their pricing. It's just all pay-as-you-go with no commitments. That's why I'll give them 2/5 stars instead of 1/5.
Inconvénients
The platform is outdated, and it's priced quite high compared to Twilio. They also only offer a 99.95% uptime guarantee compared to the 99.99% gold standard.
Maria
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 16/12/2024
Why ClickSend Is Best For Marketing
Avantages
With ClickSend, we enjoy best marketing features and I particularly like SMS marketing capabilities.
It is affordable, allows customization and is fast and effective.
Inconvénients
It is all smooth with ClickSend and has made marketing easy. No dislikes.
Tony
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 12/12/2024
ClickSend - Amazing Services
Very happy we started using their services a couple of years ago.
Avantages
Our ClickSend Account Manager & Customer service are amazing. Very Friendly, helpful and Knowledgeable.
Inconvénients
Honestly, there is nothing we can think of that we don't like about ClickSend.
Janene
- Secteur d'activité : Musique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 27/12/2024
Satisfied Customer
Very easy to understand and easy to use!
Avantages
This tool makes it easy to send multiple texts to a saved or uploaded list of contacts.
Inconvénients
You do have to watch the length of your texts in order to avoid a double-charge per text.
Abdul-Basit
- Secteur d'activité : Entreposage
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
3,0
Publié le 17/01/2025
The versatility of ClickSend
In my opinion it actually delivers the text unlike others and secondly it's ability to schedule text to be delivered at prescribed times.
Avantages
The ability to send text from anywhere anonymously and it's scheduling capabilities
Inconvénients
The free trial credits aren't enough for full experience of a new to product user
Lisa
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 26/11/2024
Works well priced fairly great customer service.
Great. A rare great customer service. It just works for me and is priced fairly.
Avantages
It just works. Any minor glitches and I contact customer support who actually answer and try to fix it.
Inconvénients
Still have a weird glitch in the send part of mass sms if I only have 1-3 mobile numbers they group as one number. But, it's minor compared to the benefits.
Shania
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 14/01/2025
Great SMS sending tool
Avantages
ClickSend is the best tool for sending SMS.
Inconvénients
ClickSend has no negativity in my opinion.
Shlomo
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 12/12/2024
Successful platform
Avantages
The best system to send messages to my community
Angela
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
-
Provenance de l'avis
4,0
Publié le 28/01/2025
Easy to navigate
Haven't tried all the features yet but so far easy to use
Avantages
24 hour support to me is huge when you are in need of help after hours.
Inconvénients
Pricing I am comparing with our local cell carrier service
Thinkwell Sharp
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
5,0
Publié le 14/12/2024
Cheap,affordable and fast way
It is fastest way ,i didn't see or here any problem about clicksend now
Avantages
Your charges are affordable and your rates are very good.it easy,fast way to send money to the loved once
Inconvénients
Cash pick up services is good for those not register ecocash or innbucks.
Oscar
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
3,0
Publié le 23/01/2025
Glitchy, missed communications.
We discontinued use of the software given the repeated missed communications in our distribution list.
Avantages
Fairly easy to do the initial setup of setting up contacts etc.
Inconvénients
Somewhat glitchy, we discovered that some of the text messages were not being received as expected.
Tim
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 12/12/2024
Need paging? Try ClickSend! It's AWESOME!
Simple. Straightforward. Up and running in no time. Inexpensive. Reliable.
Avantages
Super easy to use. Works perfectly. Love the API.
Inconvénients
Nothing. The doc was good. Implementation was fun. Loved it!
Jamie
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 18/11/2023
Simple and effective
Avantages
An easy to use UI means that the platform is simple to navigate. Templates mean that we can contact multiple customers with ease.
Inconvénients
A recent update has affected loading times in a negative way, but it’s not a major issue.
Aria
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
5,0
Publié le 29/09/2024
Easy to use
Avantages
Very user-friendly and easy to get the hang of!
Inconvénients
In some cases the page was lagging for a few seconds.
Martin
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
1,0
Publié le 05/05/2024
Constant issues, cannot perform the basic tasks it is designed to
Avantages
It can send SMS and keep track of contacts.
Inconvénients
It doesn't do what it is supposed to do, which is send and receive texts. Constant issues are noticeable with receiving texts from contacts as well as contacts receiving texts.
Ayoub
- Secteur d'activité : Divertissement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant Essai gratuit
-
Provenance de l'avis
5,0
Publié le 09/08/2024
Clicksend review
Avantages
Very productive and smart as well, its very helpful
Inconvénients
Support system sometimes take longer to aid
Yan
- Secteur d'activité : Import/Export
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
5,0
Publié le 12/12/2024
Great people great tool.
Great! ClickSend is a versatile communication platform that empowers businesses to send SMS, MMS, voice calls, and emails globally. It offers a user-friendly interface and robust features to automate and streamline communication workflows. With ClickSend, you can easily reach your target audience, track message delivery, and generate detailed reports.
Avantages
Great people great tool. [sensitive content hidden] Account Manager is just wonderful
Inconvénients
doesn't tell me if my message is violating the rules or not.
Dan
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
5,0
Publié le 12/12/2023
Invaluable for our Marketing
Avantages
Easy to setup with great customer service. I was able to get setup and staring sending messages in minutes. As a non-tech-savvy user, I find it intuitive, particularly for sending text messages. No onboarding fees or monthly charges, just a pay-as-you-use model, adds to its appeal. The support team is responsive and patient in guiding users through the system.
Inconvénients
Nothing! The features are more than enough at an excellent price.
Mpumeleloo
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
-
Provenance de l'avis
5,0
Publié le 12/12/2024
Convenient and Efficient
Fantastic, from the way the customer service conducts itself to the actual product you feel valued.
Avantages
Clicksend is very effective and convenient for office work
Inconvénients
At the moment everything is good i cannot complain about anything.
Daava
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
2,0
Publié le 25/08/2022
It's great when it works
Overall, it works great - WHEN IT WORKS. It allows people to respond to messages. But we are disappointed right now because no one will return our request for help, or even send a list of things to look at. This stopped working during a critical time in communication with our staff, and left us scrambling for a different way to reach out to them. We've not been able to use this for 4 weeks (or so) now, and our funds are stuck there with no response.
Avantages
We found it easy to upload our teams' numbers and track how many text messages went out. Easy to track billing. After doing a trial with no set phone number, we decided to invest in one specific phone number. Most of our employees do not work at a computer, so it made broadcasting messages simple, quick and effective.
Inconvénients
Recently, texts started failing. We can't figure out why. We have reached out to Customer Service twice to resolve the issue. While we aren't a big user on their platform, the fact is the failed text messages are costing us. We can't trouble shoot effectively this way. No one is reaching back out to us.
Réponse de ClickSend
Hi Daava,
I'm sorry to hear that you have concerns about message delivery in the ClickSend platform. While global messaging can be complex, our Support Team should be able to assist, and I am both surprised and concerned that they were not able to solve your problem.
I'd love to hear more about the issue so that we can improve our service and product. Please feel free to email me directly, or you can get in touch with our Support Team 24/7 via Online Chat, or at [email protected].
Répondu le 06/09/2022
Kristen
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 22/08/2022
I love the Clicksend phone app!
Really love them! And I have to say their customer service is top notch
Avantages
The mobile App was by far my favorite feature of Clicksend. It didn’t matter where I was I could see a detailed report of the delivery status for all of my messages
Inconvénients
To get a private or dedicated senders number it’s not very cheap. Other than that I’m very happy with Clicksend
Thomas
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 28/11/2022
Great addition to our marketing set up
For 3 years Clicksend has been the perfect text messaging tool for my business. It's a set it and forget it solution that works like clockwork.
Avantages
I love the ease-of-use for this platform. Being a small business, I don't have time to manage all of the personalized communications in a timely manner. Clicksend saves me about 30 minutes each day!
Inconvénients
I currently use this platform for basic text messaging in tandem with Active Campaign. I haven't explored many of it's features, but love the ones I do use.
Pamela
- Secteur d'activité : Externalisation/délocalisation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
4,0
Publié le 28/04/2021
Love the integration with Zoho
Overall we are pleased with ClickSend and use it with Zoho CRM for most of our customers.
Avantages
ClickSend integrates with Zoho CRM. We can have two-way conversations with our clients, stored in their records. ClickSend just added the feature to send group messages. It's easy to send a message. The cost is great too, and inbound messages are free!
Inconvénients
Creating SMS templates is confusing. It would be nice to have the ability to create workflows in Zoho CRM using ClickSend. Adding the option to schedule the messages would be a big plus!
Réponse de ClickSend
Hi Pamela, thanks for your comments. We're pleased that you find ClickSend easy to use and a good price. A lot of people say that!
Also thanks for the other feedback which we have fed into our product development team - so watch this space!
Répondu le 29/04/2021
