Wisp

Avantages

The system is straight forward, easy to understand not overly complicated get the results you're looking for.

Inconvénients

The only caveat it's difficult on mobile devices but it is being addressed.

Avantages

Wisp is easy to use and very intuitive. I can easily access any floor plan and make changes in a matter of seconds. Additionally, every person I've worked with on the Wisp team has been extremely kind, helpful, and quick to respond.

Inconvénients

Occasionally I have to refresh a page to fully load, but that's typically only 1-2 times per month. I have no other complaints about this product.

Alternatives envisagées 

Pourquoi passer à Wisp

Avantages

I love the layout of the program, once you understand how to navigate through the program it is very user friendly. All of my buildings and occupancy data can be accessed in a matter of seconds which is very helpful for a campus of 4,500+ employees. The color coded occupancy data per leader is also very helpful when overseeing the floor plate by Business Unit. I also appreciated the fact that I was able to add my floor leads to ensure the occupancy is accurate.

Inconvénients

At first, it was a little difficult to navigate but [SENSITIVE CONTENT HIDDEN] and the team did a great job of hosting training sessions. These worked really well for my team and I. It would also be nice to incorporate our HR systems into WISP so that it tracks when employees leave the business by generating a report. I agree that not tying it web phone as employees sometimes change their own seats would cause too much confusion but if a notice when they leave was made available that would be helpful. Although I believe that would have to be on the AT&T side and not through WISP.

Avantages

Wisp has given me an overview of our 55 locations and the control I needed to facilitate our growth and better manage our footprint as we continue to try and right size our footprint.

Inconvénients

Given the safeguards of our network, we have yet been able to get desk reservations set up on mobile devices. This is not so much a WISP issue but a challenge with our industry to bring outside applications onto our network.

Avantages

Wisp features are geared towards information that a company will want to track and report on for their portfolio. Seeing boundaries of business units on floorplans as well as downloading ready-made reports to track SF's, Occupancy, Vacancy from building to floor level detail has been the most common & useful information provided to our users. From an Administrator point of view, there are so many more features and data points that we use and track. The tool is easy to use and it is integrated into other company systems.

Inconvénients

One of our offices was using a stacking feature that was removed recently, but hopefully Wisp will bring it back in the future. Other than that, there is nothing I would consider a con.

Avantages

Very organized, easy to read and easy to get to the info I need. VERY user friendly. Quick to learn, quick to use. Provides us with the information we need a real time as we update. It offers more options that we have used.

Inconvénients

There are times we wish it could conform to our detailed specifics. Having said that, we are aware that with programing changes you can accomplish most requests but with our restricted budgets and timeframes some aren't attainable.....or would really be worth the costs.

Avantages

I love the ease of use of this software. [SENSITIVE CONTENT HIDDEN] is always offering new tips and tricks, and will keep me updated on any upcoming updates. This software does everything my company needs for space planning.

Inconvénients

We've run into some discrepancies on the back-end at times, but anytime we point it out, it is quickly taken care of.

Avantages

The ability to make assignment and accountability changes in real time is the most efficient feature to me. The functionality and reporting features have such an expanded capability. With this product we have cut down a tremendous amount of labor hours doing manual change requests and alterations to the primitive accountability process we had previously. With this product you can determine if you are utilizing your space to its maximum efficiency and see where and how you can improve.

Inconvénients

The inability for the user/operator to add/move or reconfigure standard furniture while in the furniture layer as opposed to sending the request to support.

Avantages

WISP is a great tool for tracking our facility's layouts and the personnel within them. We are loving the changes and new features the company rolls out on a regular basis to make the utilization of the software and the data we glean from it an exceptional experience. Working with our customer manager, [SENSITIVE CONTENT HIDDEN], has made this entire process a breeze. His positive attitude and willingness to go above and beyond really makes the entire WISP program top notch!

Inconvénients

We would love a mobile version, please!!

Avantages

It is easy to use and the support is fantastic.

Inconvénients

The recently introduced reservation module is rudimentary and not consistent with the overall software. Hoping they will improve and expand this functionality soon.

Avantages

It's so user friendly and easy to learn! Plus, it provides so much useful information, between having the most up to date floor plans to obtaining current reports and rosters in less than a minute, Wisp can truly do so much! Besides the product itself, Wisp team is amazing to work with as well! [SENSITIVE CONTENT HIDDEN], who taught me everything I know about Wisp and continues to teach more new features about the product, was so patient and helpful from the start. She never hesitates to respond quickly and effectively.

Inconvénients

The ability to customize reports easily, I think this is the one part I'm still becoming acclimated with.

Avantages

I like the space planning scenario, asset tracking, and reporting. I also use Wisp to give me my monthly distribution lists.

Inconvénients

That it doesn't tie into another program, like Lenel to give true numbers when associates for adds/ removes from the company.

Avantages

Easy of use - flexibility - customer support

Inconvénients

just concerns with flash - that will be solved soon.

Avantages

its easy and very user friendly - If I should ever have a issue or problem I just contact my contact and she gets back to me ASAP

Inconvénients

I really haven't found anything I don't like about WISP at this time

Avantages

It is very intuitive and even when I can't figure out how to do something the support team is exceptional with quick responses and help!

Inconvénients

I wish it was user friendly on a tablet device

Avantages

Easy to use and gives us what we need. The information is all in one place

Inconvénients

Initial setup was painful, but that is the case with any option