Nimbata

Avantages

Très bon outil pour faire du suivi d'appels.On peut ajouter des messages au début des appels, et faire des enchainements très pratique.

Inconvénients

Une chose que j'aurais ajouté c'est la possibilité de protéger les appels des robots et botnets... c'est quelque chose qui n'est pas encore disponible en France mais qui serait très utile.

Avantages

I like the ease of use it has and the top notch customer support that always helps me to set up new client accounts fast and effectively.

Inconvénients

There is nothing that I don't like about the software.

Avantages

The support with Nimbata is fantastic, Demitrios got on several calls with out team and was there every step of the way, the dashboard is intuitive and I love the product.

Inconvénients

Nothing, it does exactly what they say it will do (and more to be honest!)

Avantages

NONE. As I'd needed to pay for everything aside from the £6 ripoff for two numbers sitting there and tracking less than 5 calls a month. An utter JOKE!

Inconvénients

You need to pay for every little thing you may need in a call tracking, which is cheap, useless and had wasted my time in a great deal. Furthermore,

Avantages

Tool is very clear and simple to use. Setup is also very easy. It is also quite affordable compared to other tools out there.

Inconvénients

Can't thing of anything so far, although I didn't test all the features.

Avantages

We really liked their payment model which is what initially attracted us to give it a try. We have used different trackers in the past and found our end-of-month Invoices were eating into our profits. Nimbata's per-call cost significantly reduced our call tracking expenses by 70% in comparison to previous trackers.

Inconvénients

There is nothing much that we don't like. Like most products/software there are always minor improvements that could be addressed. The good thing about the Nimbata Team is that they have implemented a lot of the minor/major recommendations that we have given to them which has made our experience even better using the platform.

Avantages

More than just campaign level data, we get ad set level data.

Inconvénients

Nothing to report. Nimbata is an excellent tool!

Avantages

I like the tracking number is very easy to use and i can create numbers for all my clients websites i create.

Inconvénients

What i dont like is that i cant use numbers tracking to call back. i have to use my number after if i dont answer or clients dont answer

Avantages

Thanks to Nimbata, I can now prove an enhanced ROI to my clients!

I like the excellent UI/UX design of the platform and of course the ease of setting up the software. On top of that, I was astonished by the wide selection of filters οn the dashboard. Nimbata gives me a deep dive into your client's’ data!

Inconvénients

Nothing to mention as a con so far. Nimbata team puts their creativity and appetite work to meet my clients' business and marketing needs!

Avantages

Easy to use, cheap but with all the features you need.

Inconvénients

Can have a proper dashboard with the free plan but it's okay.

Avantages

Nimbata as a platform has many pros, but I would like to focus on the ease of setup and use. Highly appreciated also the fact that the customer support is always available to resolve any possible issues.

Inconvénients

I can't really think anything I don't like about nimbata

Avantages

Ottimo servizio di call tracking! Nimbata è intuitivo e preciso. Ha migliorato la nostra analisi delle chiamate. Consigliato!

Inconvénients

All'inizio è un po macchinoso da settare ma dopo è tutto perfetto

Avantages

Der Service macht das, was er soll, nämlich Anrufe und deren Traffic-Ursprung nachvollziehbar(er) zu machen.
Für uns war es wichtig, zu wissen, welcher Traffic aus welchen Quellen zu welchen Anrufen führt.
Es ist möglich, das Ganze auf Trafficsource Basis zu tracken oder auf Basis einzelnener Besucher.
Das Ganze funktioniert, indem ein Code-Snippet auf der Website eingebunden wird, wordurch statische Telefonnummern durch dynamische, bei Nimbata registrierte, ortsbezogene, rotierende Rufnummern ersetzt werden.
Es gibt einige Konfigurationsmöglichkeiten, es ist funktioniert aber ohne viele Schritte.

Inconvénients

Es gibt Konkurrenzprodukte, die noch umfangreicherer Analysen oder bspw. auch detailliertere Salesforce Integrationen bieten.
Dies war für uns aber kein Entscheidungspunkt.

Desweiteren muss bei der Telefonnummernregistierung ein Dokument ausgefüllt werden, damit man ortsgebundene Telefonnummern bestellen kann.
Dies ist eine rechtliche Anforderung und nicht Nimbata spezifisch. Nimbata macht diesen Prozess so angenehm wie möglich.

Avantages

Well, I was with Phone Wagon to get away from Call Rail, but surprise surprise callrail bought them. After call rail couldn't migrate me in on their plans because I was a former customer. After trying to get integration worked out with Call Rail for a month, I wound up leaving and going to nimbata. Customer service was great and they've been good ever since.

Inconvénients

It's a little clunky to use and not very intuitive. I wish there was a little more work done on the UI/UX

Avantages

Nimbata Call Tracking provides valuable insights into the campaigns, channels, and keywords that drive customers to pick up the phone and call the business.

Inconvénients

Nothing important to mention here. Maybe the UX in mobile devices could be better.

Avantages

An easy to use platform with a great UI and less expensive then their competitors.

Inconvénients

The feature of blocking certain country codes is only available at a more costly subscription level. Should have been integrated with the base level subscription. Actually brings the experience down a bit but that is the only negative part of the platform.

Avantages

Versatility, ease of use and customer support

Inconvénients

some minor bugs and ui improvements need to be made

Avantages

The thorough reporting, not to mention the exquisite customer support available 24/7.

Inconvénients

Nothing negative to mention about the platform

Avantages

First of all, it was easy to find tracking numbers for the countries I was planning to run my campaigns. Secondly, the customer support is always stand-by to help. I also loved Nimbata’s integration with Zapier app.

Inconvénients

Not at all

Avantages

Nimbata me parece una herramienta de call tracking muy completa. Puedo hacer el correcto seguimiento de las llamadas que entran a través de los diferentes canales digitales, como Google y Facebook. Es muy sencilla y fácil de configurar. ¡La recomiendo 100%!

Inconvénients

Tal vez, revisar la creación de objetivos con Analytics. Yo lo manejo, pero algunas veces los datos que me salen en analytics no me cuadran con los datos de Nimbata.

Alternatives envisagées 

Avantages

Click-to-call ads have been performing great overall but we haven't been able to data to calculate ROI for specific ads. With Nimbata we finally have a good system to track performance and calculate ROI for each ad. Setup was not trivial but easy enough.

Inconvénients

Took us a couple of days to change our mindset from display ads - but once we did, we were able to get way better ROIs than with traditional advertising.

Avantages

What I appreciate the most is the responsiveness of the team, no matter the day and time I need help. In addition to this, I find extremely useful are all the integrations it offers from analytics to zapier.

Inconvénients

I like as it is, don't find any negative aspects

Avantages

This tool has solved one of my biggest problems in b2b lead generation, the phone call tracking. I can now prove the increase of the phone calls that are generated from the marketing efforts, futher more I can now track what channels brings more for phone calls.

There are also stats about call duration, who hanged out etc, so i can estimate the quality of the calls.

Inconvénients

No cons they have created a great product in a very fair price

Avantages

The company offers high service, the staff is always there to help and guide us. The marketing team drew useful conclusions thanks to Nimbada.

Inconvénients

I would like the price to be more affordable as we use Nimbada in conjunction with other marketing tools

Avantages

To start with, the platform has an awesome UI/UX design, so it’s easy for me and my colleagues to navigate. Moreover, they provide exceptional customer support resolving issues or replying to queries in no time. Last but not least, I find extremely useful for my business the add-ons of the platform, especially the “whispers”.

Inconvénients

No cons - Only awesomeness. I do not have a con to share.