En savoir plus sur Unifocus

UniFocus innove en matière de gestion et d'optimisation des effectifs. En connectant des informations puissantes et en temps réel sur la gestion du personnel, la gestion du temps et de la présence, la satisfaction des clients et les solutions de motivation des collaborateurs, les opérateurs peuvent optimiser la valeur des actifs opérationnels. Lorsque les opérateurs disposent de prévisions de main-d'œuvre, de budgétisation, d'exécution, d'informations sur les employés et les clients en temps réel, il est possible d'optimiser significativement la main-d'œuvre Vos employés sont le principal facteur de différenciation de votre entreprise. Ils agissent selon vos normes d'expérience et répondent aux attentes des clients. Ils représentent votre plus grand atout et probablement votre plus grand coût contrôlable. L'optimisation de la main-d'œuvre ne se limite pas à la planification ou à la gestion du personnel : c'est l'efficacité et la conformité combinées au service. De nombreux outils de gestion de la main-d'œuvre peuvent simplifier les besoins en heures, mais ne fournissent pas la solution pour aider vos responsables à optimiser les performances de la main-d'œuvre ou faire le lien entre les prévisions et la planification, d'un côté et l'expérience client et la croissance des revenus de l'autre. Un solide ensemble de logiciels, combiné à une expertise du secteur, des services de consulting et une garantie de performance, font d'UniFocus une solution intégrée efficace et fiable pour optimiser les performances de la main-d'œuvre. Conçu pour l'hôtellerie, la restauration, le commerce de détail, les soins de santé, l'aide aux personnes âgées et tout autre secteur ayant des besoins dynamiques en personnel. Les outils cloud s'intègrent facilement aux systèmes existants.
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Unifocus - Prix

Unifocus n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

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Unifocus - Avis

Note globale

4,4
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Évaluation des fonctionnalités

Rapport qualité-prix
4,2
Fonctionnalités
4,1
Simplicité
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Support client
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Tous les avis sur Unifocus

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51 avis
Victor
Victor
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
3
Support client
0

4,0
Publié le 23/12/2024

You can try it and see for yourself

Avantages

What has been my beneficial feature is the customizable reports of the scheduled work performance.

Inconvénients

This tool is abit harder to setup and configure.

Sasha
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
3
Support client
0

4,0
Publié le 07/09/2023

Unifocus is a Great Application

Very good and over the course of the years that I have been using it, there have been quite a few updates which have made it easier to use.

Avantages

I find the most useful features are the attendance management, so tracking when people have called in sick or have been on holiday or going on holiday. The fact that employees can submit holiday request through the app, which streamlines the process and also being able to approve shifts and check when employees have clocked in and out.

Inconvénients

The scheduling of employee shifts every month is very time consuming and takes many hours. Although they have features to do automatic examples it does not apply to the business as we have to change shifts very regularly and sometimes last minute.

Utilisateur vérifié
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
4
Support client
1

2,0
Publié le 28/02/2023

This app has potential but it has a long way to go

mid. has potential but currently very frustrated. unexceptional

Avantages

I love the fact that i can track my hours as an hourly employee and notify managers of any discrepancies. in addition to this i have the possibility to notify managers in advance when i need time off.

Inconvénients

Unfortunately the app has always been very buggy. however, lately its been much worse. For at least a month now, I have not been able to view my past timecards to check my paystubs. Additionally, the application has no way to notify team-members or anyone that could help from the app developer/company side.

debra
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 03/01/2025

I would recocommend this app

I like how you can access this software via a website, and it doesn't have to be installed on your computer.

Avantages

I like the easy simple interface and easy labor forecasting

Inconvénients

Some details are not available using the app

Samantha
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 28/11/2023

Number one

Avantages

Easy to use.
Easy to install.
Plenty of uses

Inconvénients

Sometimes the system crashes and they dont list updates right away

Cindy
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 05/12/2023

Great Product

Avantages

I like UniFocus' ease of use and that it integrates with our other systems the most.

Inconvénients

There is quite a bit of company set up that must be done to take advantage of UniFocus' tools, but it's all worth it.

Richard
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 09/01/2025

It good to use I heard

It better to use and it’s faster more to use as well

Avantages

I ears of it but never use it it’s very good to use

Inconvénients

It’s fast to download and use and u can do a lot more than ever

tamas
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 19/07/2021

Good product in some areas, in some other areas it does not translate well to my field

Overall it is a good payroll tracking software in my opinion. I only use it for that feature. I cant really opinionate on the rest of the features.

Avantages

Its easy to use, convenient to track payroll,

Inconvénients

I wish the mobile version would have full functionality

Linda
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
4

4,0
Publié le 06/07/2021

Overall, a good product

Support helps on day to day issues, but not as great on the bigger issues. I'm just a local user and the admin for my property - our Corporate office deals with the issues. Many things to like about Unifocus but not being able to get rid of old employees is an ongoing annoyance. We've given up on trying to fix it.

Avantages

I like the fact that this software can ensure we never pay less than minimum wage for a tipped employee. I like the fact that we set a rule for holiday pay and the software is able to execute that properly. I like the AUDIT tab so we can see who is touching the timecard and the Job Summary tab

Inconvénients

The reporting feature is less than ideal because the system can't deal with employees having multiple jobs in multiple companies. When we terminate people from the system, mysteriously, they pop back up onto the system. This is the worst problem with Unifocus.

Réponse de Unifocus

Thank you Linda for your response. We would definitely like the opportunity to discuss your comment regarding employees with multiple jobs. This may be easily remedied. Employees should be deactivated through your interface. Again, please contact us at [email protected] as we can get this issue corrected.

Répondu le 08/07/2021
Samantha
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 07/07/2022

Works great for groups

Avantages

It allows you to see your schedule and co workers. For easy access to switch schedules. It also allows you to check the hours you have worked.

Inconvénients

I don't really like that you can't talk to your bosses or co workers

Nikki
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
0

5,0
Publié le 12/07/2021

Meets all of our needs

The system is much easier to use than our previous system. It has better reporting, and easier for employees to understand their time, and see their shifts, corrections, etc.

Avantages

Ease of manager's entering schedules, correcting any employee clock in errors and reporting. The reporting and forecasting tools are an important part of our day to day operations, and allows our managers to easily schedule according to anticipated business levels.

Inconvénients

Maybe I'm doing something wrong, but I wish I didn't have to go in and out of the tabs/screens so often. I wish they would retain all functionality (keep the gear on the screen) so once you correct something, you don't have to go completely out of the tab, and then reopen it in order to export time.

Anissia
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
1
Support client
1

2,0
Publié le 06/07/2021

Needs improvement

Avantages

Not a fan of the software. The software is not the most intuitive.

Inconvénients

Not a fan of the software. It is not sync with ADP. The benefit calculations for PTO aren't available. Specialized reports are not easily avail.

Alternatives envisagées 

ADP Workforce Now

Pourquoi passer à Unifocus

Was not my choice to go with Unifocus.

Réponse de Unifocus

Anissia, thank you for taking the time to respond. We strive to provide the best solutions for our partners. We interface well with other systems and would like to discuss your benefits issue and specialized reports. We have a large library of reports that may accommodate. Please reach out to us at [email protected] and we will be happy to help find a solution for you promptly.

Répondu le 08/07/2021
Drew
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
2
Support client
4

3,0
Publié le 19/07/2021

sorry - not a fan

in a word - struggles - and at this point - not a fan- not likely to become one - use the budgeting software as well - and continually volunteer to Beta other products

Avantages

I have yet to find that "wow this is great" feature

Inconvénients

support - ease of use - connectivity - reports - frustration - we seem to struggle with the clocks - finger scan to operation - to reports - interface with ADP - would prefer to be on one platform

Réponse de Unifocus

Dear Drew,

Thank you for your review and comments. We would like to meet with you to review the use of reports and what your struggles are with them as well as with the time clock. It is a smart clock and thus it should operate effortlessly for your employees and perhaps we should look at cleaning or replacing the finger pad. We have a new dashboard and features in version 10 of Budgeter that I would like to show you. Perhaps we can find that 'wow' factor or feature. Again, thank you and we look forward to hearing from you at [email protected].

Répondu le 21/07/2021
Elizabeth
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

5,0
Publié le 06/07/2021

Easy breezy

Avantages

I have been doing payroll for a team of 20+ for just about 5 years. The UniFocus program is very easy to use. I use it daily and have never come across any major issues. If I am on the go and quickly need to view something, I use the UniFocus app, which is convenient. It tells me who is on shift and allows to me approve requests for time off.

Inconvénients

The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use. For example, I had an associate input a time off request for 8 hours of personal time, however, they had 0 hours left. On a computer it is easy to swap that to a vacation day or floating holiday, but I cannot complete this function on the app.

Greg
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 19/07/2021

Excellent system

When used properly Watson is a huge time saver for department head and assistant managers as it does much of the schedule writing for them.

Avantages

I really appreciate the ease of use and intuitive UI. It really has the flexibility to accomplish whatever you might need to do and has the ability to really understand real world scheduling.

Inconvénients

The training program is a little dense and could be better tiered out. It's a big system to try to teach in one sitting.

aja
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 19/07/2021

Everyday Use

Avantages

It helps with forecasting and recording the punches'

Inconvénients

There is nothing that I don't like about the software

Jean
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
2
Support client
0

4,0
Publié le 21/07/2021

Bring Back Shift View

Avantages

Shift view in the past was an awesome time saver which unfortunately has been removed with the new upgrades, bring it back.

Make the setup so it fits on one screen please

Inconvénients

Since the upgrade staff and shift do not fit on one screen.

BRING BACK SHIFT VIEW, this is how I set up the week, then fill the shift. The upgrade has somehow managed to make this a longer process then it once was.

Bring back the binocular view, so I can set a colleague up for the entire week. Old setup was much faster.

Réponse de Unifocus

Thank you for your review and comments. The binocular view is available in the dropdown when you right click on the employee name. You can also add and drop shifts when you select the open shifts field on the day you want to schedule. Please reach out to this reply and I will be most happy to schedule a session to show you the options as they are built in version 10.

-Regards
Eddie Hartmann
[email protected]

Répondu le 27/07/2021
RodNey
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

4,0
Publié le 06/07/2021

Solid platform for time management

Avantages

Time clocks and labor management synergy

Inconvénients

Many of the reports are very difficult to use for the purpose we need them to be used for.

Réponse de Unifocus

RodNey, thank you for your review. We would like to review the reports with you. Also, the Labor Dashboard is dynamic and may suit your needs as well. Please contact us at [email protected] and we will review our reporting options with you.

Répondu le 08/07/2021
Subhankar
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
3

3,0
Publié le 06/07/2021

Unifocus area of improvement

Avantages

User friendly and welcoming mobile app.

Inconvénients

needs to have a schedule display option on a screen rather than just printing.
Employee management can be better UI such as drag and drop to different job positions
Current schedule does not show any alert if there is a conflict from the previous week's schedule.

Réponse de Unifocus

Subhankar, thank you for completing this review. Please contact us at [email protected] to arrange a time so that we may review our alerts with you and offer suggestions to improve your use of the scheduler.

Répondu le 08/07/2021
Duane
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
5
Support client
0

4,0
Publié le 12/07/2021

Good Scheduling Software

Overall, I am very pleased with our experience with Unifocus compared to other scheduling apps. I am happy that we have a scheduling software that works well for what we need it to do, it would just be nice if they could work out to the two things mentioned above.

Avantages

I like that this software makes it easy for businesses with large staffing numbers. It make it much easier to create a schedule that has to be so different across each day.

Inconvénients

Long loading times and clunky point tracking system make using it some days stressful.

Claudia
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 06/07/2021

Great labor management tool

Very satisfied with the software.

Avantages

I like the labor management tools that are available on a daily basis. It is a very easy program to use and understand. The forecasting and integration with our other systems is seamless.

Inconvénients

Fixing the issue of UniFocus, Snag and DDHP not being able to communicate properly when an employee is not removed in a timely fashion. If an employee is still scheduled in UF after an employee is termed.

Kris
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
2
Support client
2

2,0
Publié le 06/07/2021

User since day 1

Avantages

The overall end results on a day to day, week to week are good

Inconvénients

Program pulls into too much information to generate ease of use

Réponse de Unifocus

Kris, thank you for your review. We would like to discuss your comment regarding too much information. We strive to give pertinent information in the management of labor within our platform and would like to learn your perspective on making it easier to use. Please reach out to us at [email protected] at your earliest convenience.

Répondu le 08/07/2021
Marie
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
4

4,0
Publié le 08/07/2021

UniFocus

I'm neutral, I have not had the opportunity to try other programs because this is what my employer uses.

Avantages

It is easy to use for logging my employees time and attendance

Inconvénients

There are many features that are difficult to use, for example, if I am trying to apply schedules for each employee, when you have 25 plus employees with changing schedules , the program tends to be a lot of work to complete.

Allyson
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

3,0
Publié le 06/07/2021

Unifocus is ehh.

Its only i suppose, best part is easy use and navigation for the phone app. It is a bit complex for the desktop version but not bad

Avantages

I like that it's easy to navigate. I work with lots of non-native English speakers as well and access is easy for them and everyone.

Inconvénients

My Unifocus crashes on the daily, a few times a day. I can use it for a bit, shut my phone off, then go back to the app and it crashes or logs me out automatically, even though i clicked "remember me" when signing in

Maria
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 06/07/2021

Unifocus

Overall I am satisfied with the product, I believe the web base format could be more user friendly

Avantages

Allows us to run reports in order to be cost-efficient with our staffing

Inconvénients

The Web base option for scheduling can not be used from an iPhone and it needs to run from internet explorer

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