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Deel - Prix
Deel est disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Deel est disponible à partir de 49,00 $US/mois.
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Deel - Avis
Évaluation des fonctionnalités
Tous les avis sur Deel
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
D'autres alternatives bien plus respectueuses de leur client
Avantages
Plateforme pour l'entreprise et espace pour l'employé(e)
Inconvénients
La communication post onboarding et nottamment sur des étapes clés comme la fin de la période d'essai, la fin de contrat ou le remboursement du dépôt, est mauvaise. Les réponses sont souvent vagues, pas clairs du tout, à se renvoyer la balle entre collègue et tardives, ce qui complique considérablement ces démarches pour nous pourtant cruciales. Aucune communication par téléphone qui raccourcirait grandement le traitement.
Après l'onboarding, le support client s'est avéré plus que décevant. En plus, le chargé de compte, après plusieurs mois d'absence, a soudainement réclamé des pénalités de retard de manière insistante. Ca donne vraiment l'impression que cette société c'est son revenu et le reste on s'en fou.
Côté plateforme, comme leur support elle est alambiqué, compliquée pour rien de trouver l'information. Nous avons opté pour une solution alternative, bien plus intuitive et efficace.
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Outil simple et utile !
Un bon outil très pratique mais dommage qu'on ne puisse pas avoir une version gratuite surtout quand on peut trouver mieux.
Avantages
La plupart du temps, l'outil fait ce pourquoi il a été conçu. Si vous avez des employées à l'étranger vous allez mieux exploiter son potentiel. L'interface est simple et l'expérience est plutôt interressante.
Inconvénients
Je pense qu'il y a du travail à faire concernant les fonctionnalités. Des bugs surviennent parfois et donnent l'impression d'être en fac d'un produit beta. Pas d'essai gratuit, pas de version gratuite !
Réponse de Deel
Hey!
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. Please feel free to book a call with us using this link https://cal.com/jose-linares-deel/15min and we'll work with you to resolve your issue. We're constantly working to improve our service and hope to exceed your expectations in the future.
Regards,
The Deel Team.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Facile d'utilisation
Avantages
Très facile d'utilisation et beaucoup d'options pour les retraits. En outre, on peut choisir de retirer 25% dans le compte A et 75% dans le compte B. Génial!
Inconvénients
J'aimerais que Deel soit une application.
Réponse de Deel
Hi Patricia,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!
Best,
Deel Team
- Secteur d'activité : Internet
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Trop lent
Avantages
Rien cet outil est une catastrophe de rigidité
Inconvénients
Catastrophique. 2 semaines pour des allers retours stériles pour simplement envoyer un plan de commission à des sales, après qu’ils aient validé l’offre.
- Secteur d'activité : Design
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
Gestion de Paie
Avantages
Les fonctionnalités que j' ai le plus aimé chez ce logiciel sont là gestion d'équipement et les options d'achat d'actions. Je pense que c'est un grand avantage pour nous les utilisateurs
Inconvénients
Pas d'inconvénients particulier. Il est très facile à utilisé
Réponse de Deel
Hey!
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
Regards,
The Deel Team.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Easy to use and time-saving payment management tool.
It's been time-saving and comfortable for me to use. I only have to set the fixed payments and the periods, once that's done I only have to review and approve.
Avantages
It sends reminders and alerts to all employees and admins about the next pay-day coming soon. It sets up everything very easily just for approvals and payments.
Inconvénients
It has an option to enter/request time off but it doesn't apply the discounted days or deductions even though it's established that is an unpaid time off.
Réponse de Deel
Hi Lizzie,
Thank you for your feedback! We're glad Deel has been a time-saving and easy-to-use tool for you. We appreciate your note on the time-off feature and will work on improving the deduction for unpaid time off.
It’s great to hear that Deel has been more reliable and user-friendly for you. For more details on your concern, feel free to reach out to our team here https://cal.com/team/deel-support-team/reviews-complaints-g2
Best,
Deel Team
- Secteur d'activité : Externalisation/délocalisation
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Easy to navigate and smooth
Everything right now goes easy from uploading documents relating to hr needs.
Avantages
It is the easy navigation of the platform itself.
Inconvénients
Not that I think off right now since everything seems smooth.
Réponse de Deel
Hello,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
The Deel Team.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
I expected more
The company needs to work in a level of service, it sucks that I had to receive 4 mails, expecting news every 24 hours. It shows that the company is more interested in a number as indicator than real numbers of sla resolving the actual issues to the clients
Avantages
I like that I can have several bank accounts to withdraw
Inconvénients
I expected more from a company with the size of investment, the platform is slow and buggy. when I had the issue I receive every 24 hours an email saying that in the next 24 hours they give me an update, 4 days later the issue was solve. The performance indicator from the service is perfect 24 hours to response without commiting to a date, sucks in many different levels
Réponse de Deel
Hi Julia,
Thank you for sharing your feedback! We’re glad to hear you appreciate the ability to have multiple bank accounts for withdrawals. We also understand your frustration with the platform's performance and the delays in resolving your issue. Your comments about the service and communication are valuable, and we apologize for the inconvenience caused.
To better understand your experience and work towards a resolution, we’d appreciate it if you could schedule a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2.
Thanks again for your feedback—we’re committed to improving and ensuring better service in the future!
Best,
Deel team
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Good but Not Great yet. Needs improvement on UI and UX
Overall, it does it's job but the UI and the many steps to configuring it makes it really hard.
Avantages
I was able to get paid managing my contract with a client and vice versa, I was able to manage contractors there and paid them as well.
Inconvénients
It's often really hard to login with their f2a requirement and needing another app to verify the code. Why can't we just use it like any other app???
Réponse de Deel
Hi Bill,
We truly appreciate your review on G2 as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.
Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time.
We're here to listen and ensure your experience is nothing short of perfect!
Best,
Deel
- Secteur d'activité : Traduction et localisation
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Good option to receive payment fast with good fx rate
Quite good. Fast, reliable and reasonably priced vs. other options. FX rate is also good.
Avantages
Ease of use, clear transaction breakdown, fast transfers.
Inconvénients
That it doesn't give me the option to add employers from my end.
Réponse de Deel
Hi there,
We truly appreciate your review on Capterra, as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.
Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time.
We're here to listen and ensure your experience is nothing short of perfect!
Best,
Deel
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Great integrated tool for HR
Simple tool, with a great AI search engine where we can easily find anything we are looking for
Avantages
simplicity, all in one management tool, has all we need: time off management, payslips, salary details, expenses management, integrated benefits platform, etc
Inconvénients
first time after setup the account I had some trouble to properly login
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
I love to use Deel!
Well i dont have anything bad to say about it, using it for more than a year by now and no problems at all!
Avantages
Its really practice and easy way to handle it. I love it!
Inconvénients
I dont have any complaints, nothing at all.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
It's a Deel
Overall, my experience so far with Deel is that it is great to this platform compared to others.
Avantages
What I like most is that Deel has less charge fee compared to others.
Inconvénients
The least that I like with Deel are the requirements they are looking for in order to create an account.
Réponse de Deel
Hello,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
The Deel Team.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Excellent service
Pleasant and easy to use. Never had a problem.
Avantages
Never had a problem. The one or two times that payment delayed by one or two days support was very, very helpful.
Inconvénients
I have nothing to complain. If anything, I wish all my clients used it.
Réponse de Deel
Hi Danilo,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!
Best,
Deel Team
- Secteur d'activité : Design graphique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
The best choice I could have made.
Avantages
Previously I received my payments through other platforms, but I never found the ease and simplicity with which Deel works. Payments are automated, commissions are minimal and it automatically generates my invoices. I am very happy with the service.
Inconvénients
I find no weaknesses in the platform. Everything looks simple and with a lot of transparency, both for the employee and the employer.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Nice's to have :) from a Pura Vida vibe
Great! Great wallet, full recommended, official fan of the app, great job to everyone and thank you for this great and very useful tool. (Hopefully secure)
Avantages
overall the app. It has good features, good AI chat bot, CS and easy interaction.
Has small glitches which is understandable as you haven't met my team of developers :D (jk)
Inconvénients
I did not find any data security specifications within holding my card information against cyber attacks. I would like some info on that :) thanks also Im from CR and here the banks rejects a lot of transactions but your agents know this is a recurrent issue, therefore build a list of success stories please and share it as, I every new Deel's joiner would appreciate a small intro with the info they can count in with. Also in benefit to educate your public, can gain more trust and long term clients. Thanks for reading :) Pretty cool team!
Réponse de Deel
Hi Alex,
Thanks so much for your feedback! We're glad to hear you're enjoying the app, especially the features and customer service. We appreciate your understanding of the small glitches — we'll continue working to improve! 😄
Regarding data security, we follow industry-standard protocols to protect sensitive information, and I’ll pass along your request for more specific details on our security measures.
We’re also aware of the transaction issues in Costa Rica and are working on creating a list of success stories and resources for new users. Great idea to share this with the community — we’ll look into it!
Thanks again for the support and kind words about the app. We’re committed to building a secure, trusted platform for users like you.
Best,
Deel Team
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Simplifies International Payment Management
Overall, Deel has made the entire process of receiving my payments much simpler and stress-free.
Avantages
What I like best about Deel is the simplicity and efficiency with which they manage international payments. I don't have to worry about complicated issues like contracts or tax regulations. Every month I receive my money promptly and in the way I prefer.
Inconvénients
The only thing that could be improved is the variety of integrations with other tools I use in my daily work.
Réponse de Deel
Hi there,
We truly appreciate your review in Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.
Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so-far good experience and make it perfect next time.
We're here to listen and ensure your experience is nothing short of perfect!
Best,
Deel
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Overall Experience with Deel
My overall experience with Deel as an international user has been positive. The company that paid me was able to manage everything easily through the platform, which made the entire process seamless. I also appreciated that I could request days off through the platform, and it took my location into account for holidays, making it convenient to manage my time.
Avantages
What I liked most about Deel was its transparency and intuitive interface. As an international user, receiving payments through the platform was straightforward, making it easy to manage my transactions. Overall, it provided a seamless experience for handling international payments.
Inconvénients
What I liked least about Deel was the time it took to transfer money. While the platform was generally user-friendly and transparent, the delays in receiving funds could be frustrating at times.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Seamless Payment Experience with Deel
My overall experience with Deel as a contractor has been excellent. The platform makes managing my payments simple, with automatic currency conversion from USD to Philippine pesos, so I don’t have to worry about exchange rates. The automated invoicing and payment tracking features save me time and ensure everything is handled efficiently. I also find the platform easy to use, whether checking my payment status or updating my details. Overall, it has been a smooth and hassle-free experience.
Avantages
What I like most about Deel as a contractor is how smoothly it handles payments from USD to Philippine pesos. The platform ensures that currency conversion is seamless, so I don’t have to worry about exchange rates. The automated workflows take care of invoicing and tracking payments efficiently, allowing me to focus on my work. Additionally, the user-friendly interface makes it easy to navigate, whether checking payment statuses or updating my account details, saving me a lot of time.
Inconvénients
I don’t have any major dislikes about Deel. The platform has worked smoothly for my needs as a contractor, and I haven’t encountered any significant issues so far.
Réponse de Deel
Hi,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
The Deel Team.
- Secteur d'activité : Rédaction et correction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Most effective platform for managing payments
My experience with deel has been wonderful. I have been using deel for last 2-3 years and I must say that this particular platform is a game changer.
Avantages
Easy of usage. Deel platform is extremely user friendly and also provide advance money feature that makes it more attractive for users.
Inconvénients
Nothing. Everything is good. Deel platform provides multiple services and helps users and employers in managing important activities
Réponse de Deel
Hi there,
Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!
Best,
Deel Team
- Secteur d'activité : Machines
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
My Honest Review: DEEL
Avantages
Deel really helps me with getting paid from clients around the world and dealing with all the legal stuff. They handle the local laws and taxes, so I don't have to stress about that. I can choose how I want to get paid, like through bank transfer or PayPal, and I always get my money on time thanks to their automated payments. Their contracts are straightforward, the pricing is clear with no surprises, and they have 24/7 support if I ever need help. Deel makes my work life a lot simpler, so I can focus on my projects without worrying about payments.
Inconvénients
Customer support can be slow at times, and payments occasionally get delayed. It doesn’t work in all countries or with all currencies, which can be limiting for me. International bank transfers take 3-5 business days to process, which is a big disappointment for me.
Réponse de Deel
Thanks for the honest review! We're happy Deel simplifies your payments & legalities. We hear you on support speed & occasional delays - we're working on improvements. Deel isn't everywhere yet, but we're expanding!
- Secteur d'activité : Rédaction et correction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Excellent Software, Room for Some Improvements
Overall, my experience has been very positive. The software has played a significant role in keeping our business organized and efficient. Despite minor drawbacks, its strengths have made our work much easier. If the speed is improved and more features are added to the mobile app, this could become a perfect software solution. I would definitely recommend it to businesses looking for a powerful and easy-to-use solution.
Avantages
The biggest strength of this software is its user-friendly interface. It’s incredibly easy to use, even for non-technical users. In particular, its reporting and analytical tools are very useful, providing deep insights into our business performance. Its customization options and various third-party integrations also make it an outstanding choice.
Inconvénients
Although the software is excellent, there’s a need for improvement in its speed. It can be a bit slow when working with large datasets, which can impact productivity. Additionally, the mobile app lacks some features that are available in the desktop version, which can be inconvenient for users who prefer to work on the go.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Deel is swift, friendly and super easy to use.
I am living in India and working with US company. Through Deel I can have my payment made through DEEL with no hassle.
Avantages
I had an effortless and straight onboarding experience. HR and Payroll management is super smooth.
Inconvénients
At moment i do not have anything negative to say.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Amazing experience!
For a Brazilian working for a US company, this means I benefit from seamless and timely payments, legally compliant contracts, and potential access to benefits like health insurance, all while the company avoids the administrative burden and legal pitfalls of managing international employment.
Avantages
Deel stands out for its user-friendly platform that simplifies global hiring, onboarding, and payment processes while ensuring compliance with local labor laws and tax regulations. It automates payments in multiple currencies, offers customizable contract templates, manages benefits like health insurance, and provides robust security for data protection. With responsive customer support, Deel effectively reduces the administrative burden of managing a global workforce, making it an attractive choice for companies expanding their remote teams.
Inconvénients
Nothing, it is very good! I had a problem with a payment and they were very quick to solve it!
Réponse de Deel
Hi Leonardo,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed communicating with our Support team!
Regards,
The Deel Team.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Deel Review
Good tool and usability. Innovators when creating new customer experiences.
Avantages
Ease of sending money to different countries
Inconvénients
You can improve payment time with what the supplier does.
The advisors only serve in English
Réponse de Deel
Dear Ligia
Thank you for taking the time to share your feedback Capterra! We're grateful for your review.
We have seen and appreciate your review but want to get even better. What can we do to reach an ideal score? Please schedule a quick call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2 so we can personally ensure your experience is nothing short of perfect.
We'd love to turn your great experience into a perfect one by addressing any concerns you might have.
Appreciatively,
Deel
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