Parcourir les avis sur NetSuite

1 694 avis sur 1 694
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Bryant
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
2
Support client
4

4
Publié le 18/10/2024

NetSuite - Listen To Your Customers

If it were my decision I would move to a more flexible system like Intacct of Blackline. NetSuite has been really challenging at best.

Avantages

The ability to do everything in one platform.

Inconvénients

Integration is tedious and expensive. It can be very clunky in that its not intuitive and user friendly. It appears the product was created by programmers with not the input of the needs of accountants. Some of the basic statement you would expect to see in any accounting system is not available. You need a full time consultant to be successful which is frustrating.

Tracy
Tracy
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 29/02/2024

NetSuite in a Nutshell

My overall experience with NetSuite has been positive. I find it to be a robust, user friendly ERP that allows for customization with powerful tools built in as well as many third party integrations and apps available.

Avantages

I can honestly say that what I like the most about NetSuite is the ability to customize it to my needs. It works great out of the box, but as time change and department need information in various formats, NetSuite allows me the ability to create custom form, field, and records that I can tailor to directly meet my internal customer demands.

Inconvénients

There is not too much that I do not like about NetSuite. I would have to say that I wish some of the default pages, such as Invoice or Order Approval, provided me a route to customize them.

Erica
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/12/2024

Fast, simple and everything on one platform.

I really liked the platform. I used it in the beginning for order entry and management, then moved into Finance. Having everything in one system streamlined the processes.

Avantages

Everything from order management, invoicing, payments and sale opportunities in one place.

Inconvénients

Building reports was not easy to navigate.

Jordan
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 17/12/2024

Netsuite is fairly easy to learn and when you do it is quite powerful

I have enjoyed getting to know Netsuite and though I don't know how all of the features work, it has helped immensely with financial reporting.

Avantages

Netsuite has a lot of functionality that helps deliver financial statements efficiently and accurately

Inconvénients

Not all of the features are self explanatory. I find myself often googling or looking at the FAQ site.

Javier
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/11/2024

A Good Transition is driven by an Implementation Team that knows what they are doing.

The Implementation Team had great expertise guiding us through each step. It shows that they have done this many times and they were able to make us feel comfortable ahead of the transition.

Avantages

The Transition was incredibly smooth... We made all sorts of contingency plans and we did not have to execute any

Inconvénients

The Education Team was not well synchronized with the implementation team.

Alternatives envisagées 

SAP S/4HANA Cloud

Pourquoi choisir NetSuite 

We could not trust our data... From inventory to Financial, we had to re-do everything... the system was only a starting point

Logiciel antérieur 

Odoo

Pourquoi passer à NetSuite

Ease of use. NetSuite is Cloud from get-go, so everything comes more natural
Utilisateur vérifié
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 31/07/2024

From an IT perspective

The overall experience with Netsuite is great. Customization is possible with no efforts. We are able to support almost all the Finance and Supply chain processes

Avantages

360 view on objects => From a customer, link to sales orders ; from a sales order, link to Purchase order; ...

Inconvénients

Sometimes, pages take time to load. Even more on Sandbox

  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 04/09/2024

Netuite-A Good ERP System

Very positive. The price has gotten a little high but overall its a very solid ERP system with very little maintenance needed.

Avantages

Flexible and has the ability to run an entire firm with little add-ons' needed.

Inconvénients

A bit pricey. I knew that Oracle would raise the price after acquiring NetSuite but the price increases have been manageable.

Alternatives envisagées 

SAP Concur

Pourquoi passer à NetSuite

More flexible in terms of modules to add and the customization of the system itself.
DAYNA
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
4
Simplicité
2
Support client
2

3
Publié le 10/04/2024

From the 1990s Terrible and Convoluted

Horrible and lost a small fortune for something that never gave us accurate costing or reporting. Moved the company off of netsuite to QBO Advanced combined with A2X and Flowtrac manufacturing and now have an automated tech stack more easily ran by a small accounting department in a fast paced industry.

Avantages

It does order costing and advertises itself as a complete ERP system. I've heard it can work well for very large companies with large accounting teams and lots of money to put towards consultants to get it running properly.

Inconvénients

Ease of use- it's like dial up internet from 1990, extremely slow, patchy and missing information. Even data imports take hours on end. You can tell this is just a cash cow product for Oracle that hasn't been updated. Every little thing you need to do takes 5 clicks and the implementation and daily use for a smaller startup is just a nightmare to be honest.

Réponse de Oracle

Thank you for taking the time to leave a review, Dayna. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Répondu le 29/04/2024
Shoma
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/08/2024

Netsuite is best ERP for S&M market

It’s wonderful ; it has all the gatekeeping ; SOD a very robust system .

Avantages

It’s very user friendly and is scalable with the way business can grow . It can speak with any system n has a lot of plug in capabilities.

Inconvénients

You can customize anything and sometimes that can be put in limitations from maintaince n support

Lia
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

5
Publié le 18/10/2024

DC meet up review

It is doing the job of supporting our business growth, but it needs refinement out of the box and better speed.

Avantages

Easiness to expand and integrate with other solutions.

Inconvénients

Performance. User interface can be slow when scripts and validations are needed. Inventory valuation as well due to volume of data.

Alternatives envisagées 

Dynamics 365 et JD Edwards EnterpriseOne

Pourquoi choisir NetSuite 

ERP to support the business growth and CRM due to cost.

Logiciel antérieur 

Salesforce Sales Cloud

Pourquoi passer à NetSuite

Price and features. It was chosen by our previous CFO.
merance
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
3
Support client
2

4
Publié le 23/01/2024

Look out for high price increases at renewals

They are as bad as used car salesmen. Very little after purchase support unless you want to pay big money in support fees. Always trying to upsell you overpriced services you don't need or should be covered by your over priced annual contract. For example, you can report a system bug that is definitely THEIR problem, and the first thing they want to do is charge you money to look at it. System has gotten buggier the last few years after upgrades.

Reporting is really bad. For a retail business, they don't even have a standard inventory aging report. You can't do exchanges. If you print barcode labels, you will have to pay extra for an add on app with another company to bulk print labels from receivings etc. Search function for items stinks. You need to use wild cards, the results are hard to narrow down, many fields aren't searchable at all (like vendor MPN) . If you have just a few products and a small amount of inventory it is fine, but if you have a lot of SKU's, it stinks.

Avantages

I like that the software connects to all our systems - amazon/website/ebay. I like having one system for everything - accounting/inventory management. The system is also very forgiving - any mistakes are easily corrected. I love the flexibility of adding fields to items and customizing needs for business.

Inconvénients

After the initial 3 years with the company where the annual software increases were about 5%, now that we are on year 5, the increase will be 20 to 30% annually hereafter. At this rate, the software will be unaffordable in a few years. Beware of this because it is a big undertaking switching ERP systems and when there is no cap on the fees they can change when you renew, you could find yourself unable to pay for the system and forced to look elsewhere. If you sign up, i would ask for a maximum cap of 5% per year for software increases.

Ileana
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/07/2024

NetSuite is a great Accounting Software program

Avantages

Netsuite was an easy to use platform , I have used it in a variety of companies. Makes it easy to manage your revenue and receivables and also be able to share information with cross teams easily allowing the flow to transfer information easier.

Inconvénients

Overall there wasn't much that I did not like about NetSuite, I think the only thing I would say is when you download a report it can take a bit and you have to make sure to check back on it before you get timed out the system.

Michael Anthony
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
3
Support client
3

4
Publié le 10/02/2024

an essential in the FP&A world

There is no such thing as a "perfect" reporting software/package/tool. Overall, Netsuite has several advantages and relatively user friendly. I have helped many clients implement Netsuite as their main reporting & management tool, and overall, they are all quite satisfied.

Avantages

Once you learn the ins & outs and caveats with netsuite, you can create just about any kind of operational, management, and finance report, with lots of options for data distribution and visualization. Once you know how it works, it's an excellent tool. It has many data retrieval options as well. So, if you're an excel based organization - it can pull the data directly into excel. Very logical to use and strait forward.

Inconvénients

It has its quirks just like any other reporting system. Takes a LOT of learning to get up and going as an admin, but basic users won't have much problem. I suppose it could be more user friendly.

Joe
  • Secteur d'activité : Jeux vidéos
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 13/05/2024

Netsuite is the solid ERP of choice for mid-sized businesses imho

Avantages

It has everything you need without customisation out of the box in most cases. No bells and whistles, and a little slow at times, but the core functionalities are all there.

Inconvénients

The UI looks outdated and clunky. And some of the menus/set up serious needs an overhaul. But they are stuck as people want it to look the same who have been using it forever...

Alternatives envisagées 

Dynamics 365 et Workday HCM

Pourquoi choisir NetSuite 

Need for multi currency ledgers and systems

Logiciel antérieur 

Xero

Réponse de Oracle

Thanks for taking the time to leave a review, Joe! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Répondu le 11/06/2024
Antonio
  • Secteur d'activité : Meubles
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

4
Publié le 23/11/2024

User Friendly Program

It’s been great. Finding sales order is a breeze. Editing is very easy. The amount of personalization you can setup with the Home Screen to organize cases and even run reports is a breeze. Netsuite is extremely usher friendly and I learned to use it with 1 week of training.

Avantages

Finding sales order is a breeze. Editing is very easy. The amount of personalization you can setup with the Home Screen to organize cases and even run reports is a breeze. Netsuite is extremely usher friendly and I learned to use it with 1 week of training.

I also love that it Syncs perfect with Shopify. Makes e-commerce a breeze!

Inconvénients

It’s nothing I don’t dislike with that platform. My job doesn’t utilize it too it’s full ability. I wish we were able to do more search by phone number and address.

Cliff
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/10/2024

Your Business, Your unique story, NetSuite made for all of you.

A five star experience that you don't want to miss.

Avantages

NetSuite have a jubilant spirit of customer service. For training and implementation problems, choose Net suite. Run your business faster and without unexpected costs by using this amazing software. It offers customer consulting and implementation support properly. Very demure.

Inconvénients

This is the best have used so far, I highly recommend it.

Taylor
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

4
Publié le 31/12/2024

NetSuite is sweet

Pretty good. Once you get used to the system it gets a lot easier to use

Avantages

It's very thorough, covers everything you need

Inconvénients

It does seem to take a while to navigate through it and get the hang of it

Via Laine
Via Laine
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

4
Publié le 15/06/2024

best for accounting related needs!

I can clearly say that it can help employees and companies when it comes on accounting related works. this software is powerful and easy to use.

Avantages

I like that it has basic features that really helps me on reports, billing, invoicing, customer support and more. You can also customize everthing so it is worth it.

Inconvénients

It has a higher cost compared to others. when it comes on using this software, it needs a fast internet connection for you to be able to use it smoothly. also, better add more features for better usage.

E.
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
1
Support client
1

2
Publié le 05/12/2024

Functional ERP difficult to go beyond basics

It works as a basic ERP, but frustrating to use if you don't have months to dedicate to learning NetSuite as a full-time job. They nickel and diming for functionality is also annoying

Avantages

Functional ERP system with a great deal of flexibility if you can figure out how to implement what you want.

Inconvénients

Terrible documentation. Very difficult to figure out how to do automate anything. Don't think I could figure out how to authenticate to their API to save my life. Their advanced customer support is useless. Everything is an upsell including some things that you would expect to be basic functionality that all businesses need, e.g. Fixed Assets and Revenue Recognition. If you don't need any advanced capabilities, you should stick with a lower end solution.

Chitrang
Chitrang
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 18/10/2024

Netsuite a great tool

NetSuite has been of great help in inventory and supply chain management. Being cloud-based, it can be accessed remotely. It has reduced time and effort for my team members, and overall enhanced the efficiency of the organization.

Avantages

One of the finest products I have ever come across. It offers a wide range of features like e-commerce, inventory and supply chain management, CRM and financial management. Customer support is prompt and effective. It also has a user-friendly interface, and provides wide range of analytical tools.

Inconvénients

Its pricing is on the higher side as compared to its competitors, making it unaffordable for micro and small enterprises. Otherwise, it is a great software.

Gary
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

5
Publié le 17/04/2024

Very comprehensive accounting functionality and a pretty rounded ERP.

In general I love Netsuite and how flexible it is for addressing the needs of the vast majority of customers.

Avantages

How easy it is to customize without need for expensive resources and the vast majority of the accounting functionality works out of the box.

Inconvénients

Whilst it’s good to see new functionality delivered with every release, more effort should be made to address existing enhancement requests, some of which have been open for more than a decade.

Alternatives envisagées 

SAP Business One

Pourquoi choisir NetSuite 

For multiple subsidiary and currency functionality

Logiciel antérieur 

EXACT

Réponse de Oracle

Thanks for taking the time to leave a review, Gary! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Répondu le 29/04/2024
Utilisateur vérifié
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/06/2024

NetSuite worth the price

It was a great experience, and I want to share it with my friends so that they also love it. When it comes to the price, there’s a lot of freebies and free trials so that you can try them without paying anything at first. Can guarantee you you love this app as well.

Avantages

What I liked the most about net suite app is it is only one system. It is very safe and effective for us employees and it is easy to use Specially, for us as customer service representative. I also love about this app Is that guaranteed security over our data. I can really trust and it is worth the price. You can also try this application so that you know how effective it is.

Inconvénients

I Don’t have anything I dislike about netsuites. It is working very fine to me. I just wanted to explore more about this app. You can also upgrade the app. I am hoping for more features.

Edward
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
4

5
Publié le 17/04/2024

Edward Hale Allica Bank

Was difficult to get the hang of at the begging but once you are familiar it can be a really useful tool. WORTH DOING THE TRAINING

Avantages

The ability to customize reports . Save searched functions, email reminders from the system

Inconvénients

It can be difficult to know what fields relate to what, a better list of exactly what fields contain what information.

Raji
Raji
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/04/2024

Loving it so far

We are very happy with our overall implementation/use of Netsuite. Our experience, as well as our customers experience on SuiteCommerce, has improved dramatically.

Avantages

Netsuite is a platform our company will be able to grow with. The functionality is easy to use and allows for a real time look at the health of our business.

Inconvénients

Too many calls introducing next steps without clear direction of what we information we need to provide.

Alternatives envisagées 

Dynamics 365

Pourquoi choisir NetSuite 

We were looking for a more robust e-commerce platform and the cost of customization on Syteline was getting to expensive to make it work the way we needed.

Pourquoi passer à NetSuite

Cost, function, E-Commerce, and ease of use

Réponse de Oracle

Thanks for taking the time to leave a review, Raji! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Répondu le 25/04/2024
Danila
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 09/10/2024

My Experience With NetSuite - A Well Equipped Cloud Accounting Solution

For business accounting and business management, NetSuite has been great.

Avantages

With NetSuite, scaling is easy.
It is an amazing cloud based and it meets all our critical accounting needs.
Comes with great CRM and ERP features.

Inconvénients

For someone to use NetSuite effectively, they need some training.

Niquel
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
5

5
Publié le 17/10/2024

Netsuite Rocks!

I have used Netsuite since about Jan 2025 and have seen a more efficient close process, better processes, and increase in transparency/ability to review.

Avantages

I like the broad functionality of Netsuite and the ability to see everything in one place, with links to other related transactions.

Inconvénients

The reporting customization is a little bit difficult. It would be nice if Netsuite had standard financial reports that you can drill down on.

Ekadashi
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 12/11/2024

Biggest Pro and Con of NetSuite in my POV

My overall experience with NetSuite is good. Except the use of Express Entry for Serial number, NetSuite seems easy to use. I would prefer more edgy designing but it is good, what it has right now.

Avantages

The best thing which I like about NetSuite is you can literally find any to everything just by writing it on search bar. Not just any particular item you are looking for but also the option or path you are searching. Sometimes I just forget how to reach to the option I am looking for. I just type it in search bar and it gives me the path I can follow to get there or just click the path and it takes you there.

Inconvénients

The most annoying thing which I came to know from my employer is that you have to pay again for the customization if there is an update. We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep paying for it. Not sure if that is true but it becomes really annoying when I have to put 800 serial numbers and even if I miss one, it doesn't let me save it. It does not even let us save a few numbers. Either it has to be all or zero.

Ambri
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 10/10/2024

NetSuite Review

Overall, NetSuite provides a good experience. It is generally easy to use and has several add ons to enhance processes.

Avantages

It is fairly user friendly and has a simple interface

Inconvénients

Creating saved searches and new reports can be very daunting

Kianna
  • Secteur d'activité : Meubles
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

4
Publié le 04/09/2024

NetSuite gets it!!!!

NetSuite is great for pretty much all things. We use it as a CRM, Case management for Customer Service, Help Desk for I.T., inventory for the warehouse, and so on. It makes it easy to have nearly everything you need and use in one place. This way, we stay in this program all day and not bounce around screens.

Avantages

I like how Netsuite takes care of their customers. Their support has been responsive. NetSuite can do just about anything, if you can figure out how to make it happen.

Inconvénients

They don't let us record, this is causing a very painful implementation.

Kelly
  • Secteur d'activité : Semi-conducteurs
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
4

5
Publié le 09/08/2024

Netsuite Product Review

very good. I have used NetSuite for more than 12 years.

Avantages

Easy to use. Implementation was not too bad.

Inconvénients

Elimination in consolidation is still very manual process. I don't think NS is doing the Elimination entry correctly based on Accounting's rules.

Jennifer
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

3
Publié le 21/06/2024

Net suite not so sweet

It was neither great or horrible . It did what it was supposed to .

Avantages

It’s easy for accounting to see the total amount of project

Inconvénients

It doesn’t always update with sales force . Some met not have correct amount owed in sale force

susan
susan
  • Secteur d'activité : Traduction et localisation
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/09/2024

Frequent uploads makes it sand out

Terrific for it's customer support.
Elegant with it's video congregation and recording.

Avantages

Efficiency with payroll processing on time.

Inconvénients

Astounding with payment of outlides and congeste.

Betsy
  • Secteur d'activité : Gestion des investissements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
5
Support client
2

5
Publié le 04/04/2024

NetSuite Purchase

Avantages

Ability to combine multiple subsidiaries into one system with the ability to roll up reporting and view vendor data for all subsidiaries in one locations

Inconvénients

The customer service once you get past implementation doesn't seem to mesh exactly with what we need. We have lots of follow up in areas like "how do you like our ACS service" or "how are you taking advantage of LCS", etc, but when you have any issues with any of those items, they just drop.

Réponse de Oracle

Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Répondu le 09/04/2024
Julio Mario
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
2

5
Publié le 28/12/2023

Netsuite - another level ERP system

What all that experience was pretty good I was part of the implementation to suffer was very very complete. It has all the different reports. We also had the analytic software and it does what it's supposed to do.

Avantages

What I most liked about Netsuite, is that it is a very robust software and it gives you the assurance that you are working in a suffered that has the complete and verifiable information

Inconvénients

I think it is very expensive, and perhaps there should be threshold, and what type of companies should buy this software, because it is not for every company, company can go bankrupt buying this software if It doesn't have enough contribution margin to pay for it.

Jennifer
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
2

4
Publié le 19/09/2024

Good product, not as good support

The product works well but the support is lacking.

Avantages

The reporting is customizable and fairly easy to use. Custom reports can be shared with only specific users.

Inconvénients

The support after implementation isn't ideal and you have to pay for it.

Arthur
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/03/2025

Netsuite Data drive software

Netsuite offers a wide range of useful information and data that can improve efficiency.

Avantages

A lot of useful information and gives great data for inventory and purchasing.

Inconvénients

To many options, it can be difficult to find some data.

Guilherme
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/10/2024

Transformação digital

Avantages

Robustez da solução, capacidade de escalar para diversos negócios, aumentou eficiência do time.

Inconvénients

Curva de aprendizado é longa para o time.

Alternatives envisagées 

SAP Business One

Pourquoi choisir NetSuite 

Pelos pontos que citei como pontos fortes do Netsuite.

Pourquoi passer à NetSuite

Netsuite tem um processo de implantação simplificado e o modelo de negócios permite escalar.
Gerrit
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
3
Support client
3

5
Publié le 11/12/2024

Great overall ERP

Avantages

The flexibility and ability to customize and use third party applications to meet our business needs.

Inconvénients

The costs between adding users, hiring a third party to customize, and other software costs needed add up.

Shavone
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

3
Publié le 16/02/2024

Review of NS by SJS

Our current NS Instance is too customized; however, we are transitioning to another instance where we are trying to streamline processes.

Avantages

Ability to integrate with other systems.

Inconvénients

Way too many reports, some of the basic functionality that I expect to see is not inherent. Hard to report as too many filters. Hoping our new instance will make it better. Also, it is slow even in our new instance.

Olaoluwa
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

4
Publié le 02/10/2024

A do it all platform that rewards those willing to learn.

Since Netsuite was implemented we have consolidated multiple steps of our process where by we have gained greater insights.

Avantages

Netsuite enables us to seamlessly share custom reporting and tasks like bank reconciliations without duplicating efforts.In addition,it helps us speed up our billing and revenue process and we are able to customize the experience to our entity's need.

Inconvénients

The support team is quite slow in responding to queries I think that should be addressed.

Ansal
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 21/01/2025

NetSuite Review by Ansal

Netsuite is an excellent cloud ERP solution, The major issues that we face with our old ERP was reporting and the performance and integration. All those issues has been resolved by moving to NetSuite.

Avantages

The multi subsidiary consolidation features, reporting and saved searches etc

Inconvénients

Not having the inventory aging report which is a basic requirement for all the ERP solution

Dina
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 04/12/2023

Do not use NetSuite for Nonprofits

Our experience with NetSuite was AWFUL and expensive. We felt like we were taken advantage of, and because it was such an ordeal to get all of our data into NetSuite we stuck it out for about 2 years. We finally switched to Aplos which is designed for Non profit and specifically Christian non profits and we love it!

Avantages

There were no Pros that I ever found. It was NOT designed for nonprofit, but I think they just thought they could sell it to those organizations and not service them.

Inconvénients

No help at all unless you pay for it. Even after we tried paying for help, it was difficult to get answers because NetSuite was not designed at all for Nonprofit.

Adam
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 14/05/2024

Violated by software

They refuse to help when their referral developers fail. It’s a system build for the empire to take the money leaving the mid-size business with no software and no help. It’s the worst business decision of my life.

Avantages

If I could say one thing nice about NetSuites I would… But we have been hurt badly by this company.

Inconvénients

NetSuite gave us a 3rd party to build software and it’s been 2 years, half a million paid out and no software. We are told we have to pay another 240k to continue but developer cannot get us what we paid for. NetSuite a refuses to help hold data while their software company they referred takes their sweet time building a dysfunctional software. We have 2 week to fork out another Quaryer million or we lose all data for the last 2 years. Total blackmail-

Réponse de Oracle

Thank you for taking the time to leave a review, Adam. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Répondu le 11/06/2024
Chris
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 23/10/2024

NetSuite Experiences and Impressions

I have been working with the product, since it was called NetLedger, in IT executive roles and have managed many implementations and supported Finance, Customer Service, Supply Chain and Operations teams who use it to manage businesses. I used NetSuite primarily with companies who sell consumer products through both B2B and B2C channels.

Avantages

Rich feature set and extensive customizability

Inconvénients

The reports interface and customization of reports

Nina
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 04/12/2024

Netsuite is a great tool!

My experience has been great over the last three years

Avantages

Many different reports are available to organize

Inconvénients

Can be a little tricky to learn certain areas

Daniel
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
3

5
Publié le 28/10/2024

NetSuite consultant

great experience , there are some limitation like all system but in the total the product is good

Avantages

it's very flexible and you can create your own flow

Inconvénients

you need a person inhouse or a good contractor in order to achieve good results

Baby
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 21/01/2025

Best user friendly ERP

Very good experience it’s giving solution for our diverse business operations

Avantages

User friendly, we can learn very quickly

Inconvénients

Enhancements release are very slowly and it’s effecting sometimes the operation and maintenance

Marta
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 18/11/2024

Good overall

Good. We were able to implement woth no delais and after some month we are up and running saving a lot of time and having all the information handy

Avantages

Rest web services integration
Consolidation

Inconvénients

Bank conection thru bank fees
Slow sometimes

Alternatives envisagées 

Sage Accounting

Pourquoi passer à NetSuite

It is in the cloud, integrates with Spanish tax authorities
Mohamed
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

5
Publié le 28/06/2024

IT Director

its was a roller coaster ride, throughout the implementation at Netsuite side and our company side , facing lots of user resistance but at the end I am sure I did the right decision choosing Netsuite as ERP system for our company and automating many things to free up the end user mind to deal with more complex issues and able to monitor the flow much more efficient.
I am happy to see the end results exactly as I was expecting i learned a lot though the process from all faces and modules ,
it was great experience overall.,

Avantages

Clean interface and easy to create save searches Etc..

Inconvénients

still not well used for huge order volume

Araceli
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 22/07/2024

Netsuite Possabilities

Complicated yet worth the time to learn.

Avantages

The capability to make it your own according to your needs as a company.

Inconvénients

It's not the easiest at first there is a lot to learn to get to the point of feeling confident that you are using it the way it should be or clicking items that will affect other things (reports) the way they should. But once you learn it its absolutely effective and useful.