FMX

Works great

Facilities Management

We manage over 100 buildings and FMX helps us do that. Each of our buildings require different services. We are able to track by building the services and contractors that help us maintain these buildings. If we have an emergency after hours at one of our sites, our management team can log into FMX and find the information needed to get support.

Couldn't have asked for a better experience

MCA Review

Previously, we did not have real time visibility to work loads at the individual sites. Being cloud based, it allows multiple sites to use it from different locations at the same time, providing visibility of work load to both the main office and the individual sites. Ease of implementation was also important and it went relatively smoothly.

Best fiscal and operational decision made this year!

I've been in educational facilities management for 30 years and can say that transitioning from other well known school CMMS systems to FMX was the best decision I've made, it's so simple for my end users yet so powerful with a lot of features that other software companies will charge as an additional fee or a custom field.

Amazing Work Order/Ticketing & Resources/Asset Management Tool

FMX is an excellent option if you are looking to take your facility maintenance protocols from pen and paper or homemade digital formats to a legitimately organized software solution. But even more important is the Support FMX offers. They have literally made system-wide design changes based on suggestions I have made and I am sure I am not the only customer that can say that. They are more committed to the development of their product as it pertains to meeting the customer's needs than any software company I have ever worked with. If you have decided to move in this direction and that FMX meets your technical need I encourage you to stop looking and sign up now.

Director of Facilities

FMX at a nonprofit

Getting automated with work orders and moving toward more planned maintenance has been great and well received by staff. Also using to schedule rooms and vehicles as well as inventory - even food inventory for our cafeterias.

User Friendly

It has been a good experience

functional and user friendly - easy implementation

Does exactly what I need it to do

We have used this for multiple condominium sites and really like the functionality.

Tenant satisfaction and cost tracking

Great, easy to use software.

Very good. Customer support is top notch.

Eagle Village

Overview

Very good experience, very adaptable product with ease of usage.

FMX has been very easy to use and even with people that are not good on computers.

great customer support, friendly staff, and ease of use

Good resource for management

Good, does what it's supposed to do. Overall it's been helpful at work.

Facilities Management eXpress

FMX facilities maintenance software has revolutionized are museum operations team

In June of 2015 our museum operations team (facilities, exhibits, etc.) subscribed to FMX facilities maintenance cloud based software system. Prior to that we did everything by paper and in multiple Excel files. While it was definitely a transition to learn the software and get all the staff on-board with using it, the payoff has been huge. I was able to build the back end (users, buildings, locations, initial equipment upload, etc.) in about two weeks during some evening hours at home. FMX staff helped by allowing us to mass upload many files direct from Excel. The ability to now easily track all of our work orders, equipment, inventory, and then have everything connected via logs has been revolutionary for our institution. We can be on the floor reviewing a gallery and in real time pull up information (pictures, manuals, work log history, videos, web links, vendor contacts, etc.) on our iPads. The examples of how this product has helped us is endless. Another reason we choose this particular software was their easy to use look. When we showed various demos to our staff they often said it seemed intuitive and had a simple modern look that encouraged them to adopt using it. Also, in just the one year we have used them they have made many improvements to the software, some were even requests we submitted directly. The only downside is that they need an app to make using the software faster and easier, right now we use it on iPads and iPhones through the internet browser. We reviewed a lot of software systems in early 2015 prior to choosing FMX, and I'm confident we made the right choice.

Field Trips

Easier to approve work orders and complete them.
easier to enter field trips, approve them and finish them off.
Still in the process of learning reports and other things that FMX can do.
Over all it is working out nicely.

Helps with efficiency & communication

Great way to submit requests for technology and maintenance, response time is much faster now

Faster response times, easy tracking of previous and current requests.

FMX for Preschool Programs

Streamline

Love it!

Support team is phenomenal! All of my questions & requests for assistance are answered quickly.

Great Support

The software helps to maintain tracking of the business processes.

Satisfaction Survey

Very satisfied with the layout and features

FMX Review

My job is easier

it helps us function easily and keeps things in order

this seems like a redundant question

One of the best customer experiences I've had

Quicker response times for technology requests, great tool to reference support procedures

Extremely User Friendly

Overall, what makes FMX great is the combination of being affordable, customize-able and with great customer service.

Awesome Maintenance Management Software

I serve as Director of Operations and Safety for Wheelersburg Local Schools in southern Ohio. My primary responsibilities include maintenance, operations, facilities support and energy services.

Our school district employees used a variety of tools to manage thousands of scheduled events, countless preventive maintenance tasks, and the usual boat load of maintenance requests that challenged our patience and resolve. While we were able to manage, we really needed a tool that would serve to stream line those functions for ease of use.

We were eager to give FMX a try,and have not regretted our decision. Now, we have all of our necessary functions in one web-based location. Management of assets, supporting scheduled events, and resolving maintenance requests have never been easier.

Training was a breeze, and full implementation of FMX was a reality for us in only a few days. The customer support that we receive is phenomenal, and it is a relief to know that help is only a call or email away.

One of the fringe benefits of this software is that we are saving operating money simply by using FMX. We are able to track and maintain our assets better, we are not wasting time making extra steps to support events, maintenance requests can be taken care of "on the fly", and everybody is on the same page now. No more double-booking spaces, forgotten work tickets, ignored planned maintenance or guessing when to perform procedures. The value of FMX makes this tool a must-have for any Facility Manger!

We have been using FMX for the last 2 years and overall it was not very intuitive. Too much...

It was a favorable product. Except for the resolving of the tickets and filters for reporting.

Almost there

Overall I am pleased with FMX. If the ios issue got resolved I would be very happy with the software.

Works for us

We are happy with FMX and the support from the FMX team. We are still learning all of the features and are looking forward to using it too it's full potential

Simplified productivity

Highly Recommend Great Product

We have been very satisfied with this product, which we have used almost a year now. It is easy to use, high quality, and has great customer support to help with any questions we do have. We love the ease to add modules suited to our needs. FMX also continues to update their product regularly and make improvements. We have used a couple similar products which do not compare with FMX. We're excited to continue using FMX and see how they continue to adapt their product.

Outstanding program for business

We are able to create and track all work requests through tickets and closure rates.

Great product for a great price. Quick to help in understanding product and improving it.

I received the benefit of having a fluid facility requests process along with tracking equipment purchases, inventory tracking, and vehicle maintenance recording.

FMX Review

FMX has helped our maintenance team stay organized. It has made it much easier to assign work to our employees rather than printing out paper.

Portal for all requests

FMX isn't just for your Facility Management

Our fleet of 400 pieces of equipment is now fully manageable to determine total cost of ownership, track parts, mechanic hours and productivity and provide senior management with solid and accurate reporting to understand the health of our fleet.

Very good product

FMX review

It has been a great tool thus far in migrating to an online work order management process.

Good product, recommended

FMX for Hotels

love this product!

great customer service! they took the time to understand how we operate and helped us customize some areas so it works for us.

Great program to overview your facilities

We use it to manage our maintenance and shared party supplies within our organization.