Gymdesk

Avantages

this is easy application to use because it can help me to manage the teacher's schedule of workout!!

Inconvénients

there are no problems inside the application and i use it well

Avantages

We were looking for a software to manage our small personal training gym that supported the features we needed without the bloat of larger softwares. We also wanted to more easily see our sales, scheduled payments, missed payments, and attendance at a glance.

We also LOVE being able to integrate emails and texts within gymdesk so all communication is visible to all staff. The tasks and automations are also crucial for helping us stay organized.

Inconvénients

So far nothing has been a dealbreaker at all! A few features we wish could be implemented (better recurring appointments, slightly more easy to view calendar, etc) but nothing that overshadows the simplicity and ease of use.

Avantages

Easy friendly to use. Also for the price is great lots benefits and different ways to use

Inconvénients

Nothing at the moment. If I find something will post it

Avantages

Nice looking interface, easy to use dashboard. Very easy initial set up compared to a competitor service I was also using. Many things just work. Staff responds to problems quickly enough for what I imagine is a small company, but the company doesnt have the resources to continue development to deal with what I feel are obvious issues.

Inconvénients

Very few customization options. No integrated parent/guardian option on sign up forms and waivers (has to be done custom), which for software catering to martial arts businesses is a little ridiculous. Cumbersome to set up document and membership options and difficult to individualize membership options outside of the template you've created (although you can discount or add signup fees, etc). Students uploading profile pictures from all webcams come out with wrong aspect ratio and make my business look unprofessional. Cannot disable capchas on signup forms (among other elements that cannot be customized). Essential membership documents are not required to be signed right away and add an extra step for staff that can easily be missed when I feel the software should be able to automate this task.

Avantages

member profile management is thorough, rank and program management is great, contract setup is really simple, and the interface is easy to navigate. Customer Service is friendly and has good response time.

Inconvénients

Reporting is extremely limited and not entirely clear with the information it presents. Event management is poor.

Alternatives envisagées 

Pourquoi choisir Gymdesk 

Pourquoi passer à Gymdesk

Avantages

We love everything about it other than the website builder. Managing leads, students, emails, waivers, pretty much whatever has been super easy..

Inconvénients

Our only issue with website builder is that it downgrades our quality of photos and images don’t fit properly and are not scale able to fit.

Alternatives envisagées 

Pourquoi choisir Gymdesk 

Logiciel antérieur 

Pourquoi passer à Gymdesk

Avantages

The program is simple and easy work with.

Inconvénients

There is no cons about this software its amazing.

Avantages

Very simple to operate and easy to understand.

Inconvénients

The pricing is a bit high for the Asian market.

Alternatives envisagées 

Pourquoi passer à Gymdesk

Avantages

It's super easy to use and most importantly if I have any questions, I shoot the team an email and I get an extremely helpful response within 24 hours.

Inconvénients

Only stripe can take bank transfer payments

Avantages

Ease of access for information to clients

Inconvénients

More customizable options for testing/promotion

Alternatives envisagées 

Pourquoi passer à Gymdesk

Avantages

There are so many great things about this software, the depth of features is fantastic and covers pretty much everything a martial arts school would need! The technical assistance is another massive plus point, you always get a prompt polite response to your queries and everything is resolved super quick. Another plus point of this software is that is is super easy to use and navigate through, a lot of thought has gone into the layout and ensuring the most important features are right there at your fingertips. Another positive about this software is the developers are always updating it with new features, which is fantasict, they really are determined to provide the best possible software out there. I wouldn't hesitate to recommend this software to any other Martial Arts Clubs based on my experience using it!

Inconvénients

One of the biggest cons with this software, if there are any, is the lack of an app. I feel this would be the icing on the cake.

Avantages

The price was the selling point. Not the cost of the program, but the fact that there was not a tiered system for pricing. You know exactly what you are getting from day one! The program is also very easy to setup and use. The support is fantastic. Not being one that is up on all the latest technology, they took the time to walk me through things, step by step. They were answering my questions and assisting right away so I never had to wait.

Inconvénients

Being in Canada, there are some features that cannot be used based on the payment processing company we use. There is none that allow same functionalities as in the US. I am sure it will be in a future update.

Avantages

Easy setup (BIG)
Automated Payment Processing
Easy “on the fly” changes
Beautiful schedule for website
Booking and checkins
Built in waivers/agreements/forms
Developer is constantly listening to users and giving feedback as to why software functions the way it does or when features will be ready and DELIVERS

Inconvénients

Lack of robust reporting
Lack of configurable signup menu (users see a long list that you can’t organize by category, yet)
A lot of functionality seems to leverage and almost depend on you using the built-in website builder, so if you have your own website, it might feel limiting

Alternatives envisagées 

Pourquoi choisir Gymdesk 

Pourquoi passer à Gymdesk

Avantages

Gymdesk is a powerful tool that has so far met most of our needs as a new gym. Customer service is extremely fast and helpful. We have on multiple occasions inquired about features not present in the software and these have been rapidly implemented.

Inconvénients

The gym scheduling can be a little confusing to manage and this can also affect the attendance tracking.

Alternatives envisagées 

Pourquoi passer à Gymdesk

Avantages

The options to manage each membership and edit the clients details accurately.

Keeping pricing continuously updated and getting reminders on if we need to update.

Inconvénients

I very much love this service, however we did need to update our wifi to have the best and easiest running time

Avantages

Simple to set-up and use, provides commonly needed features, making it easy to communicate with students, handle memberships, take payments, waivers/contracts, track prospective students, as well as provides small details that software we used in the past have overlooked (ability to close your gym operations for a period of time, so you don't have to manually freeze each member)

Inconvénients

the freezing of memberships is counterintuitive, and requires some workarounds

Avantages

Coustomer service has been a big help when questions arrive

Inconvénients

Not very intuitive to set things up.

Avantages

The program is extremely simple to operate and navigate through

Inconvénients

Nothing so far. It has been working beautifully

Avantages

It like that it comes with its own webpage that can later be integrated with your own. It suits my gym perfectly accounting for all of my needs. I would recommend this for anyone setting up a BJJ Academy. It also has an easy to view, "how to" that helped me out. My emails initially to the Gymdesk Team, were answered quite quickly and after a while of using it, it became so much easier.

Inconvénients

Being in Australia, it was annoying that only Square can be used for the POS. But Square isnt too bad with its low fees.

Avantages

Very customizable and full of neat and useful features. Attendance tracking, session allotment, booking are all done really well. Friendly and clean UI. If I wanted to do what I'm doing on Gymdesk on Mindbody (or other big names), I'd probably spend double and with more headaches.

There are some features that could be added (like an IOS app!) and some that could be more intuitive, but the Gymdesk team is very responsive and helpful, so I'm sure that regardless of your studio's style of doing things they could help calibrate the software to your situation.

All-in-all, great software and major bang for your buck.

Inconvénients

1. Sometimes the sign-up page will glitch out or be clunky, which can be embarrassing when dealing with a client.
2. Although it isn't the job of the software to do your math, I do wish there were more numbers that tracked different info about leads, demographics, attendance, new/old/returning students, and accounting stuff like revenue growth, average spent per student, number of paid/unpaid per month, etc.
3. To my knowledge, there is no easy way to upgrade or downgrade memberships. You have to manually cancel their current membership, add the other one, and then figure out the prorated difference (which can be somewhat confusing, especially on the fly).
4. No app, which is fine, but it is definitely easier to use the software on the computer than on the Ipad or phone.

Avantages

- Easy to use
- One stop shop - the creators have thought of everything
- Simple for members
- Website is connected directly to the back end which is connected to the online shop and Point of Sale which keeps everything simple

Inconvénients

- Would like a little more flexibility on the Design templates for the website
- Sometimes the help can be a little tricky to navigate but jumping on the Live Chat solves things in minutes!

Alternatives envisagées 

Avantages

Reasonably intuitive feature set for 90% of features
Highly responsive support team
Reasonable price point

Inconvénients

Dealing with families:
- no separate inputs for parent/guardian (let alone both parents) if student is a minor except under "Emergency Contacts"
- cumbersome and inflexible mechanisms for grouping students under a family accounts and how family discounts are priced
- no simple way of toggling a student between memberships without cancelling entirely
- no way to list custom fields on members overview
- no way to see on members overview screen which customers have credit card on file

No integration with small receipt printer - huge waste of toner and paper when customers ask for receipt

Avantages

It is simple to use and handles all our needs (managing clients, gym shop sales, attendance, scheduling). It's very flexible about types of membership options, from drop-ins to monthly. I like that the clients can access their own account. It has good tracking for attendance, bill paying, lets us freeze clients when needed. It also has a basic web-site.

Inconvénients

The attendance check-in is a bit confusing when you have multiple classes running.

Avantages

I have found that this software is easy to use. It is pretty intuitive as how to navigate through the system. It is easy to add, cancel and manage memberships. I like the simplicity of running attendance and financial reports. I have found the support to be great, I always get a quick response. I also like how it is easy for me as an owner to control what kind of access my other gym staff has access to.

Inconvénients

The only one thing I have found that I have had trouble with is when I search for a member if they are frozen their name doesn't come up in the search. I have to go to the frozen tab to find them.

Avantages

Ease of day to day use...Does not need additional hardware (works off a smartphone, tablet, pc, etc).... Feature rich... Dashboard providing a snapshot of key metrics...

Inconvénients

Nil - anytime we have identified a new feature that would benefit our club they have modified they system to add the desired feature.