PushPress

Avantages

The software is simple to use, and the support is phenomenal. If there is an issue the developers are quick to respond and will dig in until they find the issue.

Inconvénients

I like that it's basic.... but I also don't like that it's basic. Would like a little more robustness in reporting and member management. I understand the developers want to focus on what they feel are the most important areas rather than adding a bunch of bells and whistles, but I think what I would want to be able to generate from the software and what the developers feel is most important doesn't always line up.

Avantages

-customer service is readily available, quick, and helpful
-always improving. Bugs and issues are fixed or improved quickly
-looks good. clean
-intuitive, easy to use, easy to teach team how to use

Inconvénients

-sometimes app on tablet runs slow, or into issues
-would like more detailed customization when choosing event times, cancellation windows, etc

Alternatives envisagées 

Pourquoi passer à PushPress

Avantages

The initial “proposed” ease of use was the selling point for us.

Inconvénients

Unpredictability and inconsistent customer support.

Avantages

It works consistently! No crashes during peak hours and immediate response from customer support.

Inconvénients

There are a few features I would like to see added in the future, i.e. the ability to direct certain emails to specific individuals on my team only (by individual; not by role).

Avantages

I love the ease at which my PARISI can set up everything needed for customers. We can send out waivers, transaction requests as well as follow up in a timely fashion to anything our clients needs.

Inconvénients

I would say nothing had even crossed my mind agony what is wrong with the software. I feel their is no weakness!

Alternatives envisagées 

Pourquoi choisir PushPress 

Pourquoi passer à PushPress

Avantages

It's so easy to use and any info I need is very easy to access.

Inconvénients

Wish I could select the day I wanted to see for the "my day" section on the dashboard

Alternatives envisagées 

Pourquoi choisir PushPress 

Pourquoi passer à PushPress

Avantages

Ease of use for my members and my staff. Best Customer Support!

Inconvénients

Nothing, everything exceeds my expectations

Avantages

I like how easy it is to use. I love the daily update emails I get about transactions, birthdays, expired memberships etc. It were also so easy to switch from our old program to this new one.

Inconvénients

There are still a few bugs to be figured out, but the customer support is so efficient and helpful that everything has been taken care of quickly.

Avantages

Very intuitive. Handles all the functions that I need it to for our small fitness studio. Interface is clean, easy to navigate. The response time for any help or support is very quick too.

Inconvénients

Nothing so far, still consider myself a newish user:)

Alternatives envisagées 

Pourquoi passer à PushPress

Avantages

They are true professionals and actually care about the users. Pushpress is super easy to use, and has all of the essentials, but the customer service is second to none.

Inconvénients

If it had workout tracking I would give it 10/10, other than that, its top notch.

Avantages

The new PushPress smartphone app is very easy for our members to use. They can sign up for classes, see who is in each class, and even add a profile picture so it's easy for people to put a 'face to the name.' We also love the fact that we can send out 'landing page' forms to any prospective members to sign up as a lead, for an intro, or for a membership. We can also add a discount and they can visibly see the discount is being applied which is great!

Inconvénients

What I liked least about the software has already been taken care of in the latest app updates: 1) Our members wanted to see who was in what class and that has been resolved with the new software update; 2) We wanted a waitlist because a lot of our weekend classes fill up and there's no way to see if anyone else is interested in the class, but again that is currently being tested in the app before the release; 3) We really hope they implement timing out of classes soon. For instance if no one is signed up for the 6:30pm class by 5:30pm, the class will automatically be cancelled so the coach and athletes will know.

Avantages

Pushpress organizes all my clients memberships, classes, events, sales of product, emails....I can link contact forms and registration pages to my Gym's website for easy payment processing. The Pushpress team works continually to update software. They accept recommendations on features and improvements, and work to make the Pushpress software work for you! They respond very quickly to questions, and provide videos of their answers, instead of simply directing you to "visit the customer forum to find an answer".

Inconvénients

During one software update all my members' emergency contact info got imported to one of the other fields, and the only fix was manually going into each and correcting. But no info was LOST.

Avantages

The dashboard and system are extremely user friendly and honestly have a clean look.

Inconvénients

There are a couple of functions that take more steps than I would like or a couple of features that I feel are missing... However, these guys are on the ball with taking recommendations and rolling out upgrades to best suit the needs of their clients.

Avantages

User friendly, able to complete set up for clients keeps track of members contracts nice store set up for additional revenue while tracking your products. Customer service is top notch within five to ten minutes you get a response from the push press team

Inconvénients

Understanding some of the financial reports. Sometimes it takes homework and diving into the financial reports to get the information needed monthly or annually.

Avantages

We have used two other big name management systems at our CrossFit gym. When we had the opportunity to try Push Press we took a chance because we did nit love our system at the time. Rep and his team have exceeded our expectations. The system they developed has thought of everything. Dan even met with me and my husband when we happened to be in the area of his gym and just talked about what we need and what could make the system better. The team is quick to respond with any question and that is super important to us. They are always finding ways to make our lives better and better.

Inconvénients

I know that cons are valuable to help you improve, but I can honestly say I cannot think of one.

Avantages

The simplicity. Once the system has been set up, there is very little maintenance that needs to be done with the software. Getting members into the system with a membership is fast and simple. This allows me to spend the time getting to the member, instead of doing admin for the member. It just works.

I also love the dedicated apps. They take a load of my staff and there is less need to have a staff member managing a front desk. These apps make it easy for members to self manage scheduling, checking in to classes, and purchase.

The overall look and feel of the system is elegant. It isn't cluttered like other management solutions (MBO, Wodify, etc). We've had nothing but compliments from our members since the switch!

Inconvénients

I would like to see more controls on how to communicate with members and clients. I would like to be able to customize the messages on automated emails.

Avantages

We have been with Push Press for our gym management software since it was in beta. It does absolutely everything I need it to do and makes running the gym much easier. Every year the software has added new features. The company is very responsive to the needs of the gyms that use it and the customer service is amazing. Highly recommend

Inconvénients

Nothing that I can think of right now

Alternatives envisagées 

Avantages

The ease with which PushPress transferred our data from our previous platform was phenomenal. We were concerned with downtime and loss of data which could potentially cause issues for our members. We had zero issues and our members love the ease of use. Our communication has increased across the board and the reports consistently give us the data we need to see how our business is functioning. Can't say enough about PushPress, we love it.

Inconvénients

Only con is that we didn't switch to it sooner. Had we done so we would be a year ahead of where we are now but we are closing that gap everyday!

Avantages

Free version is free. It does a good job of handling session reservations and attendance tracking. Customer support is very good

Inconvénients

The paid version is expensive and they take a fee from any billing done through the system. You have to use the paid system to integrate with Zapier

Avantages

Simplicity, customer support (if ever needed). If anything needs changed or updated, Team crew get it done.

Inconvénients

No cons on my end. It's hard to find cons when the team is all about their customers experience and satisfaction.

Avantages

I really feel like its super easy to use, not confusing at all, i have been using it since day one. There is not other product with the ease of push press.

Inconvénients

nothing honestly, everything is super easy, and if there isn't a feature we tell you guys and within weeks/months its a new feature.

Avantages

So easy unlike other popular softwares. I moved over from MindBody cause it was more straight forward and easy to use right off the back. We're not a crossfit box but run similar to one and all the "extras" with Mindbody just got too confusing and I'm familiar with software!

Inconvénients

Honestly, I can't think of one legitimate one. It has a store access for the members that they can purchase themselves (which is totally awesome) and integration with Mailchimp for any plan so I can drip emails to leads.

Avantages

I love the team behind PushPress and the ease of use the product they put out! PushPress is dedicated to making a top tier product that is both easy to use and easy to customize with their integrations.

Inconvénients

As they are a growing company, there can be some features that you have to wait on or you may need to do a workaround to accomplish your goal, but it at least can be done and it can be done without the complexity of other softwares.

Avantages

I love the ease of use and being able to change clients memberships. Easy to maneuver and the customer service is 2nd to none!!

Inconvénients

The check in app could run more smoothly!

Alternatives envisagées 

Pourquoi passer à PushPress

Avantages

So easy to use and when you get stuck the customer service is awesome!

Inconvénients

Since I have to pick something I’d say that having to go between the software system Push Press and BTWB for our logging software. I wish they were synced up.

Alternatives envisagées 

Pourquoi choisir PushPress 

Logiciel antérieur 

Pourquoi passer à PushPress