Details Flowers

4,9
Note globale
Avis

4,9
Note globale
Avis

Parcourir les avis sur Details Flowers

223 avis sur 223
Classer par :
Shelby
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 07/02/2024

Love Details so far and can't wait for more features

I am happy with Details so far and appreciate their customer service.

Avantages

The visual aspects and how beautiful it looks to clients. I also love the financial side and the order / stem count management.

Inconvénients

I am anxious for them to add more correspondence features like emails and follow ups before and after the events.

Réponse de Details Flowers Software

Hi Shelby, thank you for your wonderful review! We're happy to hear that you're loving Details so far, especially the visual appeal to clients and our ordering and stem count features. We also appreciate you sharing your desire to see an expansion of our emailing features in Details. We've added your company to our open request tickets for more emailing functionality, and we look forward to connecting with you when these enhancements are available!

Répondu le 12/02/2024
Angela
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/02/2024

User friendly!

Details Flowers is an amazing tool, and the customer service is amazing. I had online training virtually and both representatives were so helpful.

Avantages

This software is very self explanatory and easy to navigate coming from someone who is not tech savy. The proposals you are able to create with this software are extremely on trend, showcase the clients vision, and allows you to showcase pictures of what their inspo is. Pinterest board but on a professional organized level! It also is extremely helpful that it works for you by keeping all recipes and items you are selling into a spreadsheet allowing you to see what you need to purchase, how much, and a breakdown of everything needed for your event planning.

Inconvénients

The only con is that if you leave one page without saving it will delete, so make sure to save each page before leaving to another one.

Réponse de Details Flowers Software

Thank you so much for your wonderful review! It’s great to know that the proposals you create with our software are on-trend and effectively showcase your clients’ visions, much like a professional and organized Pinterest board!

We're delighted that the feature for keeping all recipes and items in a spreadsheet is proving helpful for your event planning, providing a comprehensive breakdown of what you need to purchase.

Additionally, thank you for your kind words about our customer service and training sessions. Our goal is to ensure that every user feels supported and confident using our software. Your positive comments motivate us to keep improving and providing the best service possible!

-The Details Flowers Team

Répondu le 10/06/2024
Catherine
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/02/2024

The most proficient floral tool we have ever used

Overall our experience with Details has been fantastic, Our profits have gone up. Not because we are charging more but because we are better managed with this program. Details has moved us to the next level in our wedding and party work.

Avantages

The ease of set up along with very professional contracts that set us apart from our competitors

Inconvénients

The only thing that is a thorn in my side is the fee for credit card processing. I know everyone has fees but I think this should be negotiable based on the amount you process through in a year.

Réponse de Details Flowers Software

Hi Catherine!

Thank you for this amazing review. We are so happy that Details has helped your team become more organized, resulting in increased sales. That is amazing!

I have also logged your request to have a negotiable fee based on the amount you process each year. Thank you for your suggestion!

We look forward to many more years with you!

Répondu le 20/02/2024
Hillary
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 19/02/2024

Streamlined my business!

Avantages

Adopting Details has made my business run much more smoothly. From tracking events, creating proposal, generating contracts, developing recipes and knowing my inventory and stem count. It has saved me hours of work!

Inconvénients

I would like to see the ability to adjust the margin on hard good vs flowers vs greens. Right now that does not seem to be possible and I'm adjusting the price on things to force the system to generate the price I want to charge the client. I also would like to be able to use any photo in my proposals without trying to figure out the resolution of each image. I end up with blurry photos that do not look professional and its frustrating.

Réponse de Details Flowers Software

Hi Hillary, thank you for sharing your experience with us! We're thrilled to hear that our platform has helped to streamline your business operations, saving you hours of work and enhancing your efficiency in tracking events, creating proposals, generating contracts, developing recipes, and managing inventory and stem counts.

We also appreciate your feedback about adjusting margins for hard goods, flowers, and greens, and the ability to use any photo in your proposal. I'm happy to share that we have open future feature request tickets for both of these options, and we'll be happy to add your company to them! That way, when these options become available, we can reach back out and let you know. Thank you again for your review, and we hope you have a great day!

Répondu le 20/02/2024
Debbie
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/02/2024

Love this tool.

At first I was very intimidated by the program but once I was in it everything became faster and easier. That’s the name of the game. How fast can I whip out this proposal but stilll have an end product that sells my ideas for me.

Avantages

I love that you are able to create a one of a kind proposal that perfectly fits any size wedding or any style event. So fast and so easy but looks like you spent hours doing it.

Inconvénients

I don’t love saving so often. I would love to be able to pop between the worksheet and resource guide without having to stop and save.

Réponse de Details Flowers Software

Hi Debbie, thank you for sharing your experience with Details Flowers Software! We're thrilled to hear that you love Details and find it helpful in seamlessly creating unique proposals for each of your events.

We also appreciate your feedback regarding the saving process and your desire to switch between the Worksheet and Resource Galleries more seamlessly. We'd love to connect and learn more about how you'd like this option to function! A member of out team will reach out soon to gain some more insights on what functionality would be the best for you and your company. Thank you again for yourfeedback, and we look forward to speaking with you soon!

Répondu le 29/02/2024
Tessa
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 13/02/2024

Blossom loves Details!

Avantages

I love the ability to customize our proposals. It helps me in placing orders and to put out a professional proposal. Customer service is absolutely outstanding. I love the online classes and tutorials and the benefits they bring with host designers.

Inconvénients

I feel like details is expensive for my small business. I do not like the one percent add-on charge.

Réponse de Details Flowers Software

Hi Tessa, thank you for taking the time to share your feedback with us! We're delighted to hear that you appreciate the customization options in our proposals and find our customer service outstanding. It's fantastic to know that our online classes and tutorials have been beneficial to you, especially with hosting designers. Regarding your concerns about pricing, we understand the importance of affordability for small businesses. Please be on the lookout for an email from our team, as we'll be sending over a Promo code that you can share with your florist friends and get them connected with Details, and you can also receive a $75 credit towards your own subscription with each successful conversion! Plus, we're also providing a $50 coupon to the Details Marketplace. Thank you for your great review, and we look forward to connecting with you!

Répondu le 13/02/2024
Janelle
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/02/2024

Love Details Flowers and Highly Recommend

I really love Details Flowers and the service I receive from them is always quick, friendly and informative and my questions always get thoroughly answered. They have a great team that really cares about their clients!

Avantages

I love how beautiful the proposals are. My clients are always wowed and impressed when they receive them. I also love that I can create recipes and keep track of my stem usage to not go over budget on an event.

Inconvénients

The price is quite high especially because it is in USD and the exchange rate for me is not the best.

Réponse de Details Flowers Software

Hi Janelle, thank you for sharing your experience with us! We're delighted to hear that you love Details Flowers Software. It's fantastic to know that your clients are wowed and impressed by the beautiful proposals you create with the system. We also appreciate your feedback regarding the price of Details. Your feedback is invaluable to us as we strive to provide the best value for our users! Thank you for being a valued client of Details Flowers. If you have any further suggestions or questions, please reach out and let us know! We hope you have a wonderful rest of your day.

Répondu le 23/02/2024
Tami
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 02/02/2024

Details Is Our Best Salesperson

Details has streamlined my business and helped with the increased sales. Clients love their proposals and the fact that they can see everything in one document. We also love how easy it is to update a client's order.

Avantages

With Details we can easily create proposals and customize them to our clients. Changes to the templates and individual proposal are easy. Creating recipes is easy as well and just as customizable.

Inconvénients

Setting dates and times in the system is clunky. The calendar doesn't come up on the current year so you scroll down for a date if it's in the next year and setting times is a scroll down as well. We also don't like the delivery document as it's hard to read and confirm.

Réponse de Details Flowers Software

Hi Tami! Thank you so much for your review. It means a lot to us! We're happy to hear that Details has been seamless for you to use and customize, and that it has helped you to book even more clients. A member of our team will be reaching out for more information on the issues you have experienced with the date and time selection features, and the Delivery PDF document. Thank you, and we look forward to connecting with you!

Répondu le 06/02/2024
Hillary
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 31/01/2024

A solid proposal generating product that could do so much!

Positive. This has saved time during the proposal process allowing my team to sell more.

Avantages

The ease of proposal generation including the grid for ordering and pull lists

Inconvénients

I dislike a few key areas:
1. Pricing for credit cards is so very expensive and out of range provided by Bank of America for example.
2. Little to no integration with quickbooks online and what it can do, is overpriced for the lack of integration
3. zero inventory system to see what is rented for future dates

Réponse de Details Flowers Software

Hi Hillary! Thrilled to hear our software has been a big time saver. We are always looking for ways to improve our software and will definitely add your suggestions to our feature requests. Feel free to reach out to our support team for further assistance or to learn more about our other capabilities. Thank you!

Répondu le 05/02/2024
Debbie
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/02/2024

Thankful for details

LOVE IT! Will continue to use it. I book enough weddings to justify the cost, and it saves me so much time.

Avantages

I love how easy it is to use, and how organized all my events can be.

Inconvénients

I wish new flowers photos would continue to be added and updated- especially the greenery section.

Réponse de Details Flowers Software

Hi Debbie, thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you're loving Details and finding it beneficial for your business. We're delighted that our platform has been able to save you valuable time and help keep your events organized.
We're also grateful for your suggestion regarding the addition of new flower photos, especially in the greenery section. While we're always working with our partners to add new blooms into the system, we’d love to learn more about which flowers aren’t in the system right now that you would like to see, and which items you'd like to see updated. In addition, feel free to share any suppliers, wholesalers, or growers you would like to see on Details next! Thank you once again for choosing our platform and for sharing your experience with us. If you ever have any more suggestions or need assistance with anything, please don't hesitate to reach out.

Répondu le 13/02/2024
JoAnn
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/02/2024

Love writing proposals because of Details!

I have been using Details software since 2018 and have really not had a problem. The little hiccups that I have had the support staff has been on top of the problem.

Avantages

I like the setting up my own recipes. The look and being able to change templates for different Brides. All the info that the Bride sees when they get their proposal.

Inconvénients

I would love to be able to see the address where the flowers will be delivered to, not just the venue location. My Brides really get confused by that little tid bit.

Réponse de Details Flowers Software

JoAnn, it has been such a pleasure having you as a part of our community, and look forward to many, many more. Thank you for your kind words and feedback. We have logged your request for additional delivery location spots, and thank you for helping us to improve the platform for everyone!

Répondu le 26/02/2024
Nicole
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/02/2024

La Luna Florals

It’s been okay, we are however, thinking about going back to HoneyBook to have finances and client proposals and information all in one place.

Avantages

I like the organization on the events list, being able to manage financial on individual accounts, and the proposal set up.

Inconvénients

The cost per proposal template and the software is pretty high, especially when seeing other higher end florists use canva for their proposals.

Réponse de Details Flowers Software

Hi Nicole,

Thank you for providing us with your feedback. We would love to know more about your needs and how we can assist you in ensuring everything is in one location. In Details, you can absolutely have your financials, Proposals, and client information all in one place! Our team will be reaching out via email to gather more information on how we can better assist you. We appreciate your kind words, and look forward to our future together!

Répondu le 27/02/2024
Kim
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/02/2024

Love This Product!!!

Absolutely PERFECT! The entire team is always there to help! Always great with suggestions and always pleasant (even when I am sure they are explaining something for the third time LOL). I have ABSOLUTELY enjoyed our professional relationship! THANK YOU!

Avantages

HONTESTLY, the Proposal Generator part of this product line -- is how a PROFESSIONAL florist needs to present themselves to the brides & grooms to be! It is how I keep the design integrity of our conversations, the pricing and quantities of every sign item and how we sign off and professional schedule payments. It makes us look good to prospective customers!

Inconvénients

I wish the amount payment portion of the program would integrate into our Point of Sake System.

Réponse de Details Flowers Software

Hi Kim, thank you for your glowing review! We're thrilled the Proposal Creation in Details helps you present professionally to clients, and we're glad our team's support has been valuable. Also, thank you for sharing with us your desire to be able to integrate a POS with Details! We currently have an open future feature request ticket for this option, and we have added you to it as well. Thank you again for your amazing review, and we look forward to connecting with you when POS integration becomes available!

Répondu le 12/02/2024
Michelle
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
5

5
Publié le 23/02/2024

Review of Details Software

Avantages

I like that I can create and keep recipes and present a proposal with a professional and professional look. It is helpful but I think it could be more streamlined.

Inconvénients

I would like to flexibility to customize the proposals so they do not look like the proposals from other florists using the software.

I am not impressed with some of the templates (maybe I am not using them to make mine look unique) I would not pay for the ones from high end florists which cost a lot of money. I do not need another florists vision to present my work.

Réponse de Details Flowers Software

Hi Michelle!

Thank you for providing us with your feedback. Our team has sent over an email to gather more information on which areas you would like to customize. Thank you for your continued support!

Répondu le 27/02/2024
Cammy
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/07/2024

Just do it!

I've contacted online support several times for a quick answer & they are always quite helpful. If i inquire after hours, they respond when they re-open.

Avantages

Love it! So helpful! The polished, Professional look I want to convey to my clients

Inconvénients

It's a little tome consuming to get everything set-up the way you like, it but you just need to take the time. It's not a software issue. It's just takes time to customize things the way YOU want them.

Réponse de Details Flowers Software

Thank you so much for your review! 🌸 We're thrilled to hear that you love Details Flowers Software and that it's helping you present a polished and professional image to your clients. Your kind words about our Support Team mean a lot, and we're glad we've been able to assist you promptly.

We understand that setting things up to your personal preferences can be time-consuming, and we appreciate your patience and dedication in customizing the software to fit your needs. We aim to make this process as smooth as possible, and your feedback helps us improve.

Thank you for choosing Details and for sharing your experience. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help!

Best regards,
The Details Team

Répondu le 08/07/2024
Katy
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 06/02/2024

Can’t work without it!

This is a pricy monthly bill but worth every penny. I can stay up to date with each event and feel confident my client and I are on the same page as the proposal generating is clear and to the point. Using photos of each flower to be placed in each arrangement helps my client and I visualize the final product. Then, the system generates a back end recipe book for my freelancers and I to use in the studio. I mean it’s everything a florist could want!

Avantages

It’s my
One stop shop. I can access my workbook, colander of events and proposals from anywhere at any time. It’s also adds up stem counts and add us my costs for me.

Inconvénients

Some of the usability makes it a bit too clicky. I wish there was more drag and drop from one section to another.

Réponse de Details Flowers Software

Hi Katy, thank you for your feedback! We're glad Details Flowers serves as your one-stop solution for accessing workbooks, calendars, and proposals. It's also great to hear our platform's visuals help you to generate proposals for your clients easily and that the Recipe Gallery is valuable to your team in the studio. We also appreciate your feedback on a desire for more drag-and-drop functionality, and we look forward to connecting with you and exploring this option further. Thank you again for your wonderful review!

Répondu le 12/02/2024
Lisa
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/03/2024

It streamlines processes

Extremely happy! Details Flowers makes my life easier everyday.

Avantages

That you enter information once and can use it in several ways.

Inconvénients

I wish there were a few more customizations, but for the price it can’t be beat.

Réponse de Details Flowers Software

Hi Lisa!

Thank you for leaving us such a great review. You continued loyalty is greatly appreciated, and we look forward to many more years together. We would love to learn more about what customizations you would like to see in the software! Send us an email to [email protected] so we can be sure to log your request. Take care!

Répondu le 18/03/2024
Tina
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/01/2024

The benefits of Details software

I love it - it saves time which allows me to focus on growing my business.

Avantages

It provide a centralized location for all details related to an event.

Inconvénients

The stem prices are rarely accurate.
The flower references are lagging behind

Réponse de Details Flowers Software

Hi Tina! Thank you so much for taking the time to write a review, it means a lot. We highly recommend that all users audit their items to ensure they are the most up-to-date for their area to improve stem pricing. Feel free to contact our support team if you need assistance! Always happy to help.

Répondu le 05/02/2024
Kendra
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/02/2024

Great for Stem Counter

Avantages

I love the stem counter and the ability to create and save recipes

Inconvénients

I would like to have an option where we can view other florist recipes and be able to save them to our worksheets.

Réponse de Details Flowers Software

Hi Kendra, thank you for your review! We're thrilled to hear that you've been enjoying the stem counter feature and finding value in creating and saving recipes in Details. Your positive experience and feedback mean a lot to us! We also appreciate your feedback on being able to share recipes with other florists and utilizing shared recipes on your Worksheets. We look forward to exploring this option further, and we'll ensure to reconnect with you when this option is available!

Répondu le 09/02/2024
shanna
  • Secteur d'activité : Design
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/02/2024

DETAILS FLOWERS is the only software I will ever use for my business!

I have nothing but positive things to say!

Avantages

I love how pretty the proposals look. I also love how user friendly it is on my end.

Inconvénients

Nothing but good things to say honestly!

Réponse de Details Flowers Software

Hi Shanna, thank you for the glowing review! We're thrilled that Details Flowers is your go-to software for your business. Your love for the proposals' look and the platform's user-friendliness means a lot to us! We appreciate your support and thank you for being a dedicated Details user.

Répondu le 12/02/2024
Jill
  • Secteur d'activité : Design
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/01/2024

Amazing software

Can believe i did not get it sooner, can not live without it

Avantages

Easy to use
Professional presentations to clients

Inconvénients

None to list, i have not had a bad experience yet

Réponse de Details Flowers Software

Hi Jill! So happy to hear your success with Details Flowers Software! If you ever need assistance, feel free to reach out to our support team. Always happy to help!

Répondu le 05/02/2024
Denise
  • Secteur d'activité : Design
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/02/2024

We LOVE Details Software

Overall great we picked up some really big events and I truly believe that it's because our proposals are so professional

Avantages

We really love the proposals, Pointe they are so professional, and put us a step ahead of our competitors

Inconvénients

Just a little bit of a learning curve for us and sometimes I get a little bit confused but overall it's been a great experience- I also wish you would somehow integrate with Shopify and possibly Iris

Réponse de Details Flowers Software

Hi Denise! We are so thrilled to hear about your success with Details Software. We hope to integrate more features in the future to improve our capabilities. If you ever need guidance, feel free to reach out to our support team! Thank you!

Répondu le 05/02/2024
Katie
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
4
Support client
5

5
Publié le 23/02/2024

Gamechanging Software

Avantages

Really easy to use and speeds up my proposals tenfold!

Inconvénients

The images on the proposal section needs some work.

Réponse de Details Flowers Software

Hi Katie, thank you for sharing your experience with Details Flowers Software! We're thrilled to hear that Details has been game-changing and that it has helped to speed up your proposal creation process. We also appreciate your feedback regarding the images on the Proposal. A member of our team will be reaching out to you, as we'd like to learn more about how we can enhance the images on the Proposal for our users! Thank you again for your wonderful review, and we look forward to connecting with you soon.

Répondu le 28/02/2024
Katie
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/02/2024

I'm still getting the hang of it

I'm still new and learning, but the guest relations has been very kind to work with.

Avantages

I am still learning the program, but it was simple to jump into and get started. I have sent 3 proposals out and the clients seem to follow everything well and like what they are seeing.

Inconvénients

So far, not being able to work on plans without internet.

Réponse de Details Flowers Software

Hi Katie! Thank you for taking the time to share your experience with us. We're glad you have found it straightforward to dive into our program and have already sent out three successful proposals! It's fantastic to know that your clients are responding positively to what they see. Also, your feedback about offline functionality is greatly appreciated, and we look forward to exploring ways to enhance the flexibility of working on Details Flowers without an internet connection in the future.

Répondu le 09/02/2024
Cassandra
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

5
Publié le 01/02/2024

Great Software Overall

Avantages

I like how fast you can put together a proposal with accurate pricing.

Inconvénients

Lack of customizable fields, sizes on proposals.

Réponse de Details Flowers Software

Hi Cassandra! We are so happy to know that your Details Flowers experience has been a great one. Including more customization options is a feature we look forward to working on in the future. Thank you so much for your review!

Répondu le 05/02/2024
Victoria
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/01/2024

You're great!

FANTASTIC Service and Help, although a bit expensive!

Avantages

So far, we love it! It's a lovely software and a great team!

Inconvénients

We have a lot of learning to do, so we aren't using all the features yet!

Réponse de Details Flowers Software

Thank you for leaving us a review! We are glad you chose us as your preferred floral management software.

Répondu le 06/02/2024
Amber
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 31/12/2022

The Details software has been a game changer.

Details has created a customer facing product that I am able to customize to compliment my brand. This product provides a visual representation of our potential clients vision. It has increased my conversion rate substantially.

Avantages

The customizable proposal is absolutely stunning and my clients are WOW’d by it each and every time. I am so very pleased with the software. It has been a game changer for my business.

Inconvénients

There are only two items that I would love to see added:1. The ability to add a link to the bottom of the forms page to allow potential clients to book their styling consultation after they complete the consultation form2. I would like to be able to send the proposal and invoice links in a customizable email

Alternatives envisagées 

HoneyBook et Curate

Pourquoi choisir Details Flowers 

Details was a better product overall and the end item product is more aesthetically pleasing

Logiciel antérieur 

Curate

Pourquoi passer à Details Flowers

Details was a much better product overall and the end item product is more aesthetically pleasing and customizable

Réponse de Details Flowers Software

Hi Amber, thank you so much for expressing your love for Details! We are so happy to hear that you are loving our proposals and enjoying the software. We appreciate your feedback and will log any suggestions you have into our feature request queue! I am happy to walk you through sending your invoices and proposals in a customizable email as well. Thank you for being a dedicated Detailer and we look forward to a great future with you!

Répondu le 06/01/2023
Domonie
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 07/12/2022

Love this Software

Mainly I like having all my recipes/events in one area - but I have had that with other software as well - so not alot different as far as solving anything - but I think this company is a better quality company.

Avantages

it has the stem counting / costing / ordering features I need with a beautiful proposal and a reasonable price. Customer service is responsive. No surprise up charges like my last software.

Inconvénients

Client relationship management is very limited - I currently use another software in conjunction for this. and Accounting /reporting options are very limited - I also use other software for this as well. Something as simple as a report of where all my leads come from does not work here.

Réponse de Details Flowers Software

Hi Domonie!

Thank you for your review. We appreciate your feedback and have logged your requests for the future. I did want to mention that you can pull a report for 'Referred By' on the 'Event List' so as long as you are putting where that client came from in that field on the 'Details' page, you will be able to run a report for where your leads are coming from! Thank you for your continued support, and we can't wait to see our relationship grow!

Répondu le 08/12/2022
Sarah
  • Secteur d'activité : Design
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

5
Publié le 18/05/2022

Details Elevating My Small Business

Details has elevated my business and brought it to the next level. It has made my business more professional and with it, I have booked more weddings and overall made more of a profit. My clients rave about the proposals and visually, it's much easier for them to see what their wedding day will look like with their flowers. It's saved me time and well worth the investment.

Avantages

Hands down the proposal generation. It has been a game changer to my business in that all my clients rave about how pleasing it is to look at. They appreciate that each item is broken down by price, that they can see what flowers and greenery will be used in each item and that all the information is in one place, including pricing breakdown, due dates for payments, etc.
I love the stem counter - it helps to ensure I don't over or under buy which ultimately saves me money and increases my profit. I also love the invoice generator and that clients can pay directly from the invoice after the receive it. I used to use Quickbooks before I had Details and it was such a pain and took extra time to have to generate a separate invoice and include all of the information.

Inconvénients

There is a learning curve which take a bit to get used to how everything works, but the online classes, articles and customer support is amazing if you take the time to seek these out. It also takes some time to build out your recipes, but after that, things go pretty quickly when putting a proposal together. Details is implementing new upgrades and changes which has made the software overall easier to navigate in the few years I've had it.

Réponse de Details Flowers Software

Hi Sarah!

We are so thankful for your amazing review. It is so nice to see our customers thriving and gaining more business by using Details. It has been a joy to have you as a customer for so long and hope to continue our relationship for many years to come!

Répondu le 01/06/2022
Stella
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/05/2022

Best product for my business!

Best ever! I think my above answers can testify to my love for this program!

Avantages

I really can't pick one thing. I couldn't do my business without this program and am so thankful for [SENSITIVE CONTENT] and the team over there for creating details!

Inconvénients

It would be really nice if I could change the markup on all the saved recipes at the same time.

Réponse de Details Flowers Software

Hi Stella!

Thank you for providing your feedback to us about Details. Your kind words are so appreciated! I love your feedback about bulk updating your saved recipe markups and will be sure to log this request with the Development Team. Thank you for your continued support and for being a long-time customer.

Répondu le 20/05/2022
Tisha
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 13/12/2022

Time saver

I am able to see the exact of cost of everything I'm using to built my designs. Before using details, I had to do that all by hand and items would be forgotten, mark up not right, etc. I love knowing that what I'm proposing to my clients is exactly what I need to charge. I love having a professionally built proposal to give to my clients with every little detail of their event.

Avantages

I have been using Details for 2 years and I love it. I am able to present professional proposals to my clients with so much details. From having the inspiration pictures the client has sent me to showing every single flower being used is so wonderful! My clients love it!

Inconvénients

Would like to be able to add on multiple delivery sites to the delivery documents

Réponse de Details Flowers Software

Hi Tisha!

Thank you so much for your great review. We are so happy to hear that you are enjoying your time with Details! We are thrilled to have had the pleasure of having you as a part of the Details Community for so long and we appreciate you letting us know what you would like to see next. Thank you for helping us improve the site for everyone. We look forward to many more years together!

Répondu le 21/12/2022
Nikki
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 24/04/2020

Attractive and Streamlines

Great, great, great. I chose details because it had the most attractive interface for clients with the best ease of use for me on the back-end. I am confident that in time the "cons" I have (which are really only related to uploading more images) will be something that is addressed and included within the software. I am very happy with the software and am excited to see how this helps business run more smoothly during the busy months.

Avantages

I love how easy it is to build recipes and auto-populate an order. The final proposal that goes out to the client is attractive and looks very personalized which was a "must-have" for me being in a design field. I know they are developing more template options also, so this is exciting. The software feels intuitive and is very easy to understand and use. Each time I produce a proposal it gets easier and easier and I am confident this will save a lot of time. I love how easy building a recipe is; I used to build them at the end before ordering but building them out from the get go will help significantly in the busier months. I am new to the software but so far I am so so impressed and happy I chose Details. The customer service support I've received when figuring out the software has been friendly, attentive and knowledgable.

Inconvénients

There is only space to upload 1 inspiration photo per item; I would love the functionality to add more than one as this is necessary often to communicate design concepts. Also more font and proposal template options but I know that is in the works. Really the only con for me is the limited inspiration images you can upload (I have found some "hacks" to do this....like loading into the "items" photo area where recipe item photos are, but the images are very small and this does not show as well). Currently I am sending an additional PDF to clients if need be, but again, it would be ideal if this was all rolled into the software (or at least I could upload the PDF into the software so all client files are truly in one place).

Alternatives envisagées 

Curate

Pourquoi passer à Details Flowers

Most attractive proposals with the best ease of use on the back-end

Réponse de Details Flowers Software

Hi Nikki!

We are super excited that you are loving Details! We love that Details has impressed you with our easy-to-use software and great support staff. I would also like to let you know that we already have a feature that allows you to put multiple design concepts onto the 'Worksheet'! This feature is called proposal suggestion and I will send you a support enter article about how to use it. Thank you for such a great review!

Répondu le 28/04/2020
Sara
Sara
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/12/2018

Game changer for my business

A software has definitely helped improve my overage cost for supplies and perishables as well as under selling myself

Avantages

I absolutely love that the software I was able to streamline my business in so many ways.
The stem counter is priceless and helps me save so much money when I order flowers.
I love being able to see average cost of each stem it helps me price designs accurately maximizing my profit. The invoicing feature makes everything so convenient and easy for my clients to make payments. I can't wait to see all the future features they will be implementing over the next few months and looking forward to being able to sync my calendar with my booked events.

Inconvénients

The cost has significantly increased since I started using the software when it was first released.

Réponse de Details Flowers Software

Hi Sara,

We love that you proclaim Details as a "Game Changer" for your business! We know that you have been with us for quite awhile, so you've definitely seen some of the changes and goals that we've had for the software.

We love that you are finding so many priceless and valuable features. Pricing is definitely our strong point, so we are so happy that you are finding the benefits and streamlining your workflows.

Although we strive to maintain fair pricing, we have not increased pricing for our actual clients. Some of our earliest adopters still have their initial rates. We definitely recommend locking in your annual rate. Our goal is to keep pricing at a minimum, but as we all know, development and storage are costly features.

We appreciate your feedback, and look forward to working with you over the years to come. Thank you for your review!

Sincerely,

Corrine Heck
CEO/Founder

Répondu le 14/12/2018
Polly
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 14/05/2022

Fast to make recipes, Lovely proposals

I have so enjoyed working with Details. The tutorials are really relevant and there's a good energy throughout the company.

Avantages

My favorite this about this software is the support team. They are friendly and fast, always willing to help. The proposal templates are very adaptable and very pretty. I love the drag and drop on the recipes -- it's really easy to choose the types of flowers, etc and use them on multiple recipes, and it's very fast to see if you are at or near full bunches.

Inconvénients

I wish there was a way to keep the counts and change the flower types out quickly, it's not too bad, but multiple steps. I also would like more reporting options, and a bit more customizing. But it's overall a great product.

Réponse de Details Flowers Software

Hi Polly!

You are so sweet. We thank you so much for your kind words and are happy to have you as part of the Details community. I will be sure to log your requests for future development and thank you for helping us to improve the platform for everyone!

Répondu le 16/05/2022
Geona
Geona
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/05/2018

Fantastic Software that has helped the development of our profits

I am saving time, money and no longer stress about ordering enough product. My clients receive a very clear and understandable proposal and contract. Communication is key to success and when working on a persons wedding or event I love they can see images of each bloom, pictures from their or your inspiration. This creates a beautiful working relationship where expectation are clear and what they will receive even clearer.

Avantages

Easy use and continued branding. From start to finish everything we present the client is well polished and beautifully presented. On the back of house side. No more guessing on pricing, no more missed stem count, no more under charging, inventory is monitored, recipes for each items means staff will get the designers design right. The beautiful images in every proposal really "wows" the clients. Think a client is a "looksey" vet them first with the estimate portion. If they are pushy give them the executive proposal and keep your design under lock and key.

Inconvénients

Making my old recipes find-a-ble. BUT it is only because I have used this for so long turning off and on was an option. Now it is an upgraded enhancement. . When creating a new recipe you have the option of turning this on or off. I just need to take time to find my favs and do it.

Réponse de Details Flowers Software

Dear Geona,

You were one of the first people to start using Details and we love that you are still enjoying the software and that it is maximizing the time spent on your proposals. We agree that our proposals create such a "WOW" experience to the brides that you are working with. We love that you can sleeping easy at night and not stressing about all of the particulars because you know it is safely stored in our online platform. Thank you for the review-- and we look forward to watching your business continue to bloom!! Thank you for being a valued customer.

-Corrine Heck, CEO/Founder

Répondu le 31/05/2018
Amy
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 04/12/2018

Game Changing Software!

Customer support is stellar and everyone is always so friendly and helpful. They have to be rolling their eyes when I call because I feel like I call all the time but they never make you feel like you have a dumb question or you're wasting their time. If they don't have an answer, which is rare, they will get you one within a day.

Avantages

I love the overall beauty of the finished proposal and my brides love it too. I love not having to do math in my head anymore, on the fly, with a bride sitting next to me and the pressures on. I can work on the proposals on my time and the software tallies as I go. This keeps my profits up and I can set my prices higher if I'm not sure what I will be charged by my suppliers. It takes the guess work out of everything! There really is no need to meet in person anymore unless the brides choose to.

Inconvénients

One update I don't like at all is having to save all the time. This never used to be. It gets old and takes time. If you don't save you lose your changes and you can't leave a page without a save. The software is prompting you to save, even after a save, just when you want to go to another page. This is something they really need to fix. Also no customer support on weekends. I'm busy working 7 days a week so to be down for 2 and a half days is annoying sometimes.

Réponse de Details Flowers Software

Hi Amy,

Thank you for taking the time for the review and we appreciate your feedback. First, we love that your clients and brides love the finished look of the proposal. We know how important presentation is for an event designer, and take the utmost care to make sure you are always looking your best. We also know how tedious it can be to do "math in your head" and we also love how the software tallies as you go. Such a lifesaver.

To address your request about the Save button, we are working to resolve this new addition. As you know, sometime things take refining before they are perfect, and this update gets us one step closer to a more uniform system. Changing user behavior can be a challenge for us too! Good things coming.

As you know, we do our best to answer all requests in a timely manner, and typically, you don't have to wait too long. Definitely something we will add in the next few months, extended evening customer support!

Thank you!

Corrine & Details

Répondu le 05/12/2018
Heather
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 01/11/2018

Details Has Saved Me So Much Time!!!

I really am saving more time that ever and I am much more confident when sending out my proposals. Before Details I was often worried that I was leaving out a page, or a cost sheet. With this software everything is always there! I also love having the ability to have clients sign their contracts and pay online, avoiding the "check is in the mail" excuse.

Avantages

Using this software has saved me so much time, and the more that I use it the more time I am able to save since my past "floral recipes" are saved for future use.

The software produces gorgeous imagery, that makes selling our products and designs easy!

Inconvénients

From time to time there are a few tech issues to work out (mainly during "updates"), but to be honest this is the way all businesses seem to operate in today's marketplace. The time saved and the beautiful estimates that you are able to produce make the few tech issues easily tolerated. I'd rather work with software that occasionally updates and attempts to make things easier for their users then one who doesn't try at all.

Réponse de Details Flowers Software

Hi Heather,

We are so glad to have your testimonial and feedback for using our software over the last few years. It was designed to save you time, and the longer you use it, the more time it will definitely save you. Past floral recipes are a dream! We love that you can save your beautiful imagery into the software to reference later. Our newest functionality of saving entire events, will make future jobs come together in a snap. Like MAGIC!!

We appreciate that you understand that although we do try to make it absolutely perfect, from time to time we encounter a few hiccups. Hopefully, you see that we remedy them quickly and do our best to make improvements quickly and as needed. It's all part of the process to perfection.

We love that you are more confident in your pricing and accuracy. It definitely is helpful to have a place to refer too. Everything is always there.

Thank you for business a valued customer!

Corrine Heck, CEO/Founder
Details Flowers

Répondu le 03/12/2018
Tracey
Tracey
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 04/06/2018

This software saved my flower business.

Avantages

Details is visually appealing, the layouts are lovely for clients and help organize visual images for the look of each event. The best part is the backend which makes cost-control and ordering a breeze. I can look and see what my overall purchasing cost will be, where I can make adjustments to avoid overbuying of flowers, inventories for rentals, and it puts out a nice, easy-to-follow recipe sheet for the workroom. Definitely designed by a florist and by having it all there (contract, mood board, payment processing) helps me run my small business and the 100+ events that happen each year.

Inconvénients

The one thing I don't like is that it has just a tad too much customization for weddings that make it awkward for corporate or non-profit clients' events. It also took a great deal of time to input all of the components (flowers, prices, items), but once input, not too hard to keep up.

Réponse de Details Flowers Software

Thank you Tracey for such a lovely review. We are so glad that you titled your review "This software saved my flower business!" We are so happy to be a part of your success. We know that you will love our new Worksheet Template Feature that is launching soon. It will allow you the ability to customize the proposals/worksheets even more to give you an upper hand on pricing multiple events of different kinds and styles. We can't wait for you to see it!!

Thank you for being an early adopter of our software. You are the best!

-Corrine

Répondu le 18/06/2018
Utilisateur vérifié
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 05/06/2018

This is my first year using a CRM program and it really keeps me organized with less work.

Avantages

I appreciate that they are constantly updating the software based on feedback. The new dashboard is so helpful!!!!

The ability to create recipes and have them translate into an easy stem count order form has saved me a lot of time.

I love that the system tracks payments (I used to use a spreadsheet) and has an integrated cc processing system. It also ensures all your items are correctly added. (I used to use a spreadsheet and had issues with formulas not integrating newly added items. No more mistakes now that I use this system.)

The template gives a professional product to share with my clients. I love the ability to hide sections that I don't feel are necessary, customize images, have the contract terms and financials all integrated into 1 document.

Genius to be able to mail clients a link and have them electronically sign it. Also great to be able to expire the proposal to discourage price shoppers.

Great customer service. Whenever I get stuck, they call me back and are friendly and patient.

Inconvénients

Empty pages within the proposal. I would love the ability to hide them. I realize it has to do with automatic page breaks, but it bothers me.

Wish I could adjust contract and payment terms at an individual level. ex: standard terms are great for normal clients, but I have several last minute customers where we need abbreviated payment terms. If I change it at the company level, it changes all my existing and future contracts.

Réponse de Details Flowers Software

Hello!

Not quite sure who this is, so I would love to speak with you because some of your con's are available currently! We are always making updates and listening to our user base to make sure to give you the features that you are requesting as fast as we can develop them!!

We love that you are loving the new updates and that the software is supporting and assisting your business. Thank you for the review!

Répondu le 19/06/2018
Amanda
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/05/2022

You Must Have This Software

They've ALWAYS had fantastic customer service and tech support. They continue to grow and expand and make the software better.

Avantages

This software has taken my business from a one woman show to now 12 employees in the matter of just a couple of years. It helps us stand out amongst the competition, minimizes human error, makes ordering a breeze, and helps us organize our team throughout the entire event pipeline.

Inconvénients

I wish the photos for the individual products were bigger for the client. And have the option to add more than one photo per line item.

Alternatives envisagées 

Curate

Pourquoi passer à Details Flowers

at the time there was a special and I jumped on board.

Réponse de Details Flowers Software

Hi Amanda!

Wow! Thank you for your kind words. We are so thrilled to hear how your business has grown over the last few years as a part of the Details Flowers community. We can't wait to continue growing with you!

Répondu le 13/05/2022
Megan
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/04/2020

Details Flowers Software has been Pivotal in Growing my Floral Design Business!

Overall my workflow and my cost of doing business has improved thanks to Details. I no longer spend hours creating and revising a proposal. After all, time is money! Another issue I was having prior to Details was overbuying. With Details I'm able to view subtotals of items used on my design worksheet which has really helped tighten up my flower orders. I'm no longer over buying!

Avantages

With Details I can easily and quickly create and deliver professional floral design proposals! I'm able to draft, save and then later edit recipes as needed throughout the design process. The software not only has helped to develop and sell my designs by use of the item gallery resource but has helped me to calculate the correct amount for markup, labor, delivery, tax, etc. No more crazy math in complicated spread sheets! I've also noticed that clients are quicker to book when they can digitally sign a contract and submit payments online with the credit card option integrated via Stripe.

Inconvénients

I'm not tech savvy so I did need to take the time to become familiar with the program before I felt comfortable. However any bump in the road I came across the customer support that Details provides is so quick to respond and help whether you're learning, need help with an issue, or have a request/feedback! Literally the best customer support team I've ever experienced, hands down! I can call in, schedule a call online, live chat, and email to resolve any issues.

Réponse de Details Flowers Software

Hi Megan!

Thank you for all of your kind words! We strive to give the best customer support to our clients. We are also so excited that Details has helped to grow your business and create and deliver professional proposals so your clients. Thank you for leaving such a glowing review!

Répondu le 28/04/2020
Rory
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 10/03/2021

Needs Updating

It's works for now. I may reevaluate next year. Support is great but it's not easy to suggest changes and I don't see that any are being implemented. For how old the company is, I expected better. There are many ways that they could improve it and make it more user friendly.

Avantages

The support is fast and friendly. The main reason for buying this software is the built in flower pricing. It was fairly easy to start using but I think learning this software was probably easier for me because I've used 3 different types of similar software in the past.

Inconvénients

I'd like to be able to customize the templates more. I need more space for inspiration photos and would like to make it more on brand with my own font etc. I need to be able to drag and drop photos to make it faster. I need to be able to save PDFs so that I have planner's mood boards etc. at hand. I was expecting more inventory to be in there- there are many flowers that are very typically used that aren't there. The Accent Decor items are old and need to be updated, so they aren't very useful.

Alternatives envisagées 

Curate

Pourquoi choisir Details Flowers 

I was working for a large company that did a wide variety of rentals so they chose the best software for that. I started my own business and wanted something more florist based.

Logiciel antérieur 

Curate

Pourquoi passer à Details Flowers

Flower pricing and I thought the design board would be better.

Réponse de Details Flowers Software

Hi Rory!

Thank you so much for reaching out with your feedback. We are glad that our Support team has been very helpful as we pride ourselves on giving an elevated level of customer support. We also appreciate your feature requests and I have ensured they are all logged! We do have some exciting updates coming soon and we will be sure to let everyone know as soon as they are implemented! We are certainly looking forward to growing together over the next year and thank you for being a valued member of our community.

Répondu le 12/03/2021
Allison
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/04/2020

even I can do it!

They are extremely helpful and genuine.
I feel a little overwhelmed sometimes trying to figure things out, but they are very understanding and walk me through.

Avantages

I am not a very technical person at all, but I loved the idea and concept of what this program would do for me. We have multiple weddings and events every weekend, and this program helps to keep everything organized so that I can assign tasks, and still be able to design. It took me a little while to understand and implement, but due to the COVID 19 pandemic, I was able to watch their tutorials and webinars, and be able to understand all the great possibilities the program had. Now that I have had a little more time to concentrate on getting the program to where I need it to be and streamlining the technical part of my job, I am eager to get back to work, and see how this will make my job "easier"

Inconvénients

Technology itself is what I like least. I don't know a lot of the "lingo", so for me to get the program to where it needed to be was a challenge. To me, it just seems to time consuming, but the webinars really helped and I feel that I have gotten my program to where I want it to be.

Réponse de Details Flowers Software

Hi Allison!

We are so happy to see that you have turned this negative COVID-19 experience into a positive one with Details! We are also excited to hear how helpful you have found our new webinars and tutorials. Our goal during this downtime is to provide our clients with helpful knowledge that will allow them to use our software to its full potential and help your business be ready to hit the ground running when the time comes! Thank you for such a great review and we look forward to growing with you!

Répondu le 27/04/2020
Laurie
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/07/2019

Details Flower Software to the Rescue!

Most Clients are not visual and not too terribly educated about the bounty of flower and greenery options available to them. Peonies and Roses aren't for everyone, so why not provide photos of the actual plants you want to use in the proposal? I wasn't doing this because it was so time consuming. Details solved that problem and upgraded the perception of my work through their professional proposal platform. I realized I was short-changing my work by incorrectly calculating the markup, not charging an Admin fee, or separate labor fee. This Ah Ha Moment was provided courtesy of the rep in the Details basic training class.

Avantages

The integration of photos, inspiration, recipe, items gallery have made it much easier for my clients to understand what they are getting for their money without me having to make samples! I also like the customization capabilities, and I can't forget to mention the fabulous customer service and support team from Details!

Inconvénients

Having to develop each gallery with my own recipes, items, photos and pricing, it's time consuming! It would be super helpful if your clients had the open to share recipes and post photos into the gallery. A one click "Share" button that would update the the mail details galleries would be terrific; saving everyone a lot of time and creating a more robust selling point for Details.

Alternatives envisagées 

Floranext

Pourquoi choisir Details Flowers 

The formulas kept getting messed up and I was never sure if each job was profitable.

Pourquoi passer à Details Flowers

It seemed more geared towards independent floral designers whereas the other seemed more geared towards retail flower shop owner. Also the graphics and ability to customize, email proposals, create recipes for production purposes, print vendor orders, track payments, etc. It's a comprehensive solution. A bit more expensive that other products, but I'm hopeful it will pay for itself once I get the databases loaded and can use it proficiently and save time and increase my sales.

Réponse de Details Flowers Software

Hi Keit!

We are so happy to see that Details has helped make it easier for your clients to understand what they are getting by using visual aspects in the proposal! We have added many items from our partners to the new 'Item Gallery'. We plan to continue to partner with more of the best names in the industry to grow the number of items readily available to you. Thank you for such a great review!

Répondu le 29/04/2020
Naomi
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/04/2020

Professional and Beautiful Proposal Templates

Details Software has helped to elevate our business to the next level by giving us better pricing tools and beautiful proposals that our brides absolutely love. It allows us to really show our brides that we understand their vision and can bring it to life.

Avantages

I love how this software helps me to keep my prices and margins where they should be, there is no more guessing or uncertainty. I have a much clearer picture of what my costs are going in so I can quote and budget with confidence.
The proposal templates are so organized and beautiful. I feel like they really give me that wow factor when sending proposals to prospective brides.

Inconvénients

I wish that the worksheet would auto save instead of me having to hit the save button. I have lost info a few times when I didn't save on one device and then opened the document on another device.

Alternatives envisagées 

Curate

Pourquoi choisir Details Flowers 

We made the switch from Honeybook so we could have more focused flower proposals and better tools for pricing.

Pourquoi passer à Details Flowers

We like the proposal templates much better.

Réponse de Details Flowers Software

Hi Naomi!

We love that Details helps you keeps your prices and margins where they should be! Our mission is to help florists do more and earn more. I am also happy to announce that we just released a new autosave feature that will automatically save your worksheet for you! Check your email for more information about this new feature. Thank you for a glowing review and we look forward to growing with you!

Répondu le 28/04/2020
Melissa
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 16/05/2022

My Couple's Love These Proposals!

Avantages

Professional look to the final product. My couple's really appreciate the well laid out design and info.

Inconvénients

The proposal and the worksheets only match if you "Save and Publish" instead of updating constantly.

Réponse de Details Flowers Software

Hi Melissa!

Thank you so much for this lovely review. We are so happy to hear how much our software has increased the overall presentation of your proposals. The 'Save and Publish' button allows for your work to be shared with your clients once all of your changes are completed, as the link associated with the proposal is always active as long as it is shared. This ensures the best possible presentation of your beautiful proposals! Thank you for providing us with your feedback and helping improve the platform for everyone.

Répondu le 17/05/2022
Dee
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/09/2018

This has made all the difference!

We used to do our wedding quotes in a word document and create an order in an excel spreadsheet. I had been referred to Details for a few months but kept balking at changing how we did things until I talked to Customer support! I can not explain how much this program has changed how we do things. Quotes used to take me hours to craft which now only take a half and hour and they look even better than I could imagine. Ordering couldn't be easier, its essentially two to three clicks on my computer and the order is sent directly to my wholesaler. I never have to worry about accidentally leaving an item off of an order again. Details even keeps track of our rental inventory and allows me to see how many of a container or decor item we need each weekend. To be completely frank, Details is so easy to use that I whipped up 2 wedding quotes less than 4 hours after my youngest son was born, while I was still in the hospital!

Avantages

Its so easy to use, its beautiful (Brides are always telling me how pretty their quotes are), they are constantly evolving to better serve their clients.

Inconvénients

I was scared of change at first and it takes some practice to get used to creating the right quote for your client but once you get the hang of it it couldn't be any easier.

Réponse de Details Flowers Software

Hi Dee & Meaghan!

We are so glad that you overcame your fear to get started and jumped into Details full force. You are now a DETAILS expert! Our goal at Details is to make it functional and pretty! We love that Brides are always complimenting your proposals. Best compliment to us!

We love that you are using the advanced feature of sending orders directly to your wholesalers! It is one of the features that we find SO valuable, and love that you have adopted it into your processes.

Perhaps the best testimonial is that you were using Details from your hospital bed after giving birth to your baby! We love that! Details is on-the-go with you nearly everywhere. Well, EVERYWHERE!!

All the best,

Corrine Heck
CEO/Founder

Répondu le 03/12/2018
Suzi
Suzi
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 30/05/2018

I'm grateful to have found Details Flowers--it's a huge help, saves time & proposals look...

Clients pleased, Wedding planners pleased. Looks very professional and polished, saves me time--and therefore money. Provides a back-up verification system for payments to compare with my spreadsheets.

Avantages

I like the time is saves me when I have to make adjustments to a proposal--it used to take me FOREVER to re-crunch the numbers for entire recipes, now it is seconds. Also my favorite feature is definitely the order sheet that tells me how much I need of everything. and lastly--being able to print up individual recipes has been a total game-changer when it comes to production time. So easy for my team to pull stems and get to work. LOVE IT!

Inconvénients

There is a definite learning curve on using the software and I have made many mistakes--usually it involves forgetting to check a box or entering a quantity improperly. This is definitely user error but it has cost me on occasion. (for instance adding an item to a proposal--but putting that I need 0 of them. So the client is expecting this item, but the price does not reflect the costs involved). I don't find that the software is as intuitive as I would like. But the upside is that the customer service is really excellent... Very responsive, friendly, helpful and good at not making you feel stupid. With time I have learned to use the product and really make it work for me.

Réponse de Details Flowers Software

Hi Suzi!

We are so grateful that you found us too!! Thank you for writing such kind words about our software. It is our intention to continue to grow and add more easy-to-use and intuitive solutions to make sure that you capture every event!! We look forward to working with you and your team.

Keep blooming!

-Corrine

Répondu le 18/06/2018
Derith
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/12/2022

Detials is "the key" to designing, booking, and staying on budget for any event!

From day 1, my experience has been fantastic. Even in the early days when I was new to the software, support was always there to answer questions (no matter how dumb they were). Now DETAILS has these monthly workshops that help users with certain features or discuss new features. They are elevating their customer support each and every year!

Avantages

The ability to design, stem by stem, an item and know my costs and stem number

Inconvénients

There are a couple of things on the time line page I would like to see more customizable

Réponse de Details Flowers Software

Hi Derith!

Thank you very much for your great review. We are thrilled to have had the pleasure of having you as a part of the Details Community for so long. We appreciate you letting us know what you would like to see next, and thank you for assisting us in improving the site for everyone. We look forward to many more years together!

Répondu le 20/12/2022
Tammie Warner
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

4
Publié le 16/05/2022

Love this software! Makes wedding proposals so much faster.

Good.

Avantages

The Detailed layout for my clients to see their vision.

Inconvénients

I am not so tech savy... maybe could be more user friendly.

Réponse de Details Flowers Software

Hi Tammie!

Thank you for letting us know what you love about Details. We are so happy to have you as a part of the Details Community. We appreciate your feedback on being more user-friendly and if there is something specific you are having trouble with, please let us know. As a reminder, we do offer one-on-one in-depth courses which you can sign up for at any time and we would be happy to assist you in getting more familiar with the functionality of the site. Thank you again for your kind words and we look forward to many more years together!

Répondu le 18/05/2022