Curate

Avantages

I really like that this software is specifically built for the industry I practice. I have tried other programs that do not quite understand the specifics needed within my software to create successful proposals.

Inconvénients

There are some learning curves but ones that the customer service are very responsive to. I would like to see an increase in the ability to tokenize particular texts for contracts such at "today's date", event's "total", "deposit" and the ability to adjust the deposit as a percentage or by dollar amount, and the ability to adjust the payment due date to reflect the customer's version so that they know when their next payment is.
I would also greatly appreciate the ability to have email correspondence and google calendar to sync with my events so that I am not having to go back and forth with two to three different programs to stay organized.

Avantages

Curate does all the things I need it to do to be able to do my job in the most organized way. It allows me to provide a detailed, easy-to-read proposal to my clients, while maintaining our pricing structure and profit margins. The ability to have multiple recipes within one line item so I can divide out the florals from the candles and click the photos easily into the line item is amazing. The drag and drop feature for the media gallery and mood board area also cannot be overstated how easy that is!

Inconvénients

Probably the price, but I do understand pricing to have a great product, which you have.

Avantages

The software is fairly easy to navigate but not progressing to improve usability.

Inconvénients

Go on their website and try to contact them. You can only schedule or sign up to spend money but if there is a problem there is no way to contact. I tried to cancel use of the product, I have no contract and they just continue to charge my card month after month. Finally a call and they said it automatically renews for a year without any communication or contract - what??? Only desperate and unethical people run a company like this - BEWARE

Avantages

That is has stream lined our work flow keeping all the important things in one place

Inconvénients

Not really any cons we use all the features available and new ones are constantly coming out.

Avantages

It made my proposals personal to the bride and very professional , easy for brides to see we understand their vision. .

Inconvénients

I know There is more to the program that I’m not using .

Avantages

Curate had an attractive and professional UI that made our previous software obsolete.

Inconvénients

The fact that they charge you per inquiry/file you create. I was paying $3400 a year for their service, and you get a limited amount of inquiries with your subscription, I believe it was 200 new inquiries. Even if you have to decline the inquiry, it counts towards your quota. So, as a caterer with a busy summer, I could get 10 inquiries for 1 day and only be able to accept 2 of them, but now I've used 1/20th of my annual count for a single day's worth of inquiries. Want to add more? It's going to cost you $200 more for 100 more slots. I moved to honeybook, and pay 1/10 of the annual price for unlimited inquiries. Shame on you, Curate.

Avantages

"Curate has been more than just a software provider for me; they have become a source of constant support and reassurance. The customer experience team, from the initial onboarding process to the ongoing refresher training sessions, has consistently exceeded my expectations. Their approachability and willingness to address any queries or feedback have made me feel truly valued as a client. Unlike some companies, Curate does not remain static in its policies and procedures; they actively seek to adapt and improve to better serve their clients' evolving needs. It's reassuring to know that they prioritize customer satisfaction and are dedicated to growing alongside their clients."

Inconvénients

Generating a mood board before presenting pricing to clients would be incredibly valuable! While there is a limited mood board and color scheme included in the proposals, having the ability to create standalone mood boards before receiving final quantities from clients would greatly facilitate the initial client discussions. The challenges of incorporating recipes and verifying product availability from wholesalers can be cumbersome tasks that delay the proposal creation process, potentially resulting in clients choosing other florists who offer quicker responses.

Avantages

Curate not only streamlined the many processes we used to book clients, but it did so with a beautiful, sophistical, and professional presentation. Before Curate, writing and customizing proposals, chasing down clients to sign pdf contracts, and collecting and processing payment were three completely separate systems - and they ate up so much time. Having one clickable button for each entire event was so organized and streamlined. Using this software really elevated the look and feel of my business. I can't pick a single favorite thing about it... but maybe it's the time saving bit.

Inconvénients

I always wished I could add an additional fill-in section to the contract so I could collect clients's credit card info to keep on file. The software does let you create a form to do this but it is sent separately, so clients would easily "forget" to fill that out. If it was part of the contract and had to be completed to be submitted, we could keep that info as a backup plan for those more "easy-going" clients.

Avantages

It's incredibly easy to create and send a beautiful proposal in under an hour. Plus, the customer service is highly efficient and responsive.

Inconvénients

Flower choice catalogs can sometimes be difficult to understand, especially when they show several options in the same style.

Avantages

Love how they are constantly updating and making their program even easier to use! Their customer support is outstanding!

Inconvénients

There is nothing I do not love about Curate.

Avantages

So easy to use.
Helps save us time and money.
[sensitive content hidden] was amazing on our call today! So helpful!

Inconvénients

A little expensive.
Wish it could be a little less expensive.

Avantages

The staff has been the main reason I love this software. They have been so willing to help with onboard.

Inconvénients

There are a few things I think could improve the product and the staff has been kind enough to listen to my feedback and have already implemented some of the changes.

Alternatives envisagées 

Avantages

We have loved Curate for the 6+ years we have used it, but just recently have begun digging deeper into features and seeking assistance from the great team in support. They have helped us open up many new functions and features. They are really awesome. AND SO SO timely in their response times.

Inconvénients

We struggled to intuitively discern some functionality. The team was helpful. I don't know how to make it better myself. But there were a few things we would have loved to have just worked it out without calling in.

Avantages

This software has made our business run so much more efficiently. We have automated so many tasks that were previously cumbersome and time consuming. But I would give the highest praise to Curate for customer service! The live chat gets us immediate anwers to our questions. There's no pausing a contract proposal and waiting to hours to get your questions answered! I really can't recommend this product enough!

Inconvénients

There have been a few items on my wish list over the years. I have submitted my suggestions to customer service and have been blown away by the response. Some feautres were already there and I just needed direction. Others were already in devleopment and some suggestion have been integrated in updates. As of right now, there isn't anything on my wish list. They have us covered from proposal to follow up!

Avantages

As a busy florist, I love that my quotes are at my fingertips on any device, I can easily access payment records, phone numbers, mood boards & my calendar.

I love that it formulates all of my pricing and eliminates any guess work, and the shopping lists and Game plans are amazing!

Inconvénients

The only thing is that I cannot have my forms returned to an additional email address. I do have a couple of wedding venues that gather all of the clients information and then deliver it to each vendor as a package, so it would have been great to give them a form that could be returned to both their email address as well as mine.

Avantages

Stem counter has helped me feel more organized in my design process and allows me to keep track with my events and flower orders. When a client has updates or changes I can make them and Stem Counter updates my shopping list and hard goods list at the same time, therefor saving me valuable time and energy. As I become more comfortable in the process I can spit out estimates much quicker based on previous designs and then add more details once someone decides to book. I use it daily and it is a huge and helpful part of how I operate my business.

Inconvénients

Since it is a newer product that is continually being developed there are sometimes a few hiccups that occur. However these are solved really quickly and the team is quick to jump on any problems that arise and give you a temporary fix to your problems in the mean time and then often have the solution in a day or two which is not too bad.

Avantages

I have tried a number of different software and at first Bloomtrac seemed intimidating. There is a learning​ curve with all of these products but [SENSITIVE CONTENT HIDDEN] was incredibly responsive and helped me get up and running as quickly as possible. When I left Curate, I knew​ I would have to rewrite all of my proposals in Bloomtrac. What I hadn't anticipated-and hadn't been informed of, was that the proposals I had emailed to clients and to myself would disappear. Fortunately I had printed everything . One​ of the many things I love about Bloomtrac is the ability to truly customize the look of my proposals. This hadn't been possible with Curate.

Inconvénients

I am a slow learner when it comes to technology and there is a lot to learn here- with new features on the horizon as well. Looking forward to being​ able to take the time now that wedding season is slowing down to really get a grasp on all that this software has to offer.

Avantages

I LOVE how user friendly this software is, and anything that I haven't been able to figure out on my own the 'chat' option is fantastic. I think the longest i have waited to chat with an actual person was 5 minutes.. MAX. Every single person i have dealt with has been an absolute breeze to work with. (Big shoutout to [SENSITIVE CONTENT] ! She was my first contact with curate and talking with her never felt sales-pitchy or pushy. She had an answer for every question and answered it quickly and confidently.)

Inconvénients

When i drag and drop a photo into a section I wish i could pick up the photo and move it rather than having to hit the left or right arrow. I like to show the florals I'm using and i like having them in color order. As an example, if im doing an event that wants all colors of the rainbow, and I accidentally forget an orange flower that is in the proposal when im already on purple it takes an unnecessary amount of time to rearrange the photos. If it were set up like the 'Inspiration' photo section this software would be even more exemplary than it is!

Avantages

I liked the concept and features and how we setup items

Inconvénients

They choose to take away a feature that was part of why I signedup and make it it a upgraded feature I had to pay more for - bait and switch so I left.

Avantages

The ease of proposal making. The library of photos and flowers. Beautiful complete proposals

Inconvénients

Nothing. Absolutely nothing. It has been a great investment

Avantages

I started WAY back when Curate was StemCounter and made the switch from a complicated spreadsheet to the SC software. And I got in on the ground floor pricing which made it affordable. I liked being able to adjust recipes and see immediately what my order would look like and also to determine if I was over buying by the number of stems leftover.

Inconvénients

As the software matured, there were features that I simply just didn't use and Curate sort of "outgrew" me. The feature I did use was inventory but unfortunately I would have had to buy additional capacity in order to upload all the inventory that I carry.

Avantages

Curate has created a platform that is helping me to be so much more efficient! It does everything I was already doing in six different places, in one location. I can write the proposal, add recipe's, even notes all in the same area. It's greatly reduced the margin for error and I am only getting started! I love the consistency the proposals have established, so that a wedding planner asking for a proposal from me, will know what to expect. I have already had feedback from clients and planners that they are impressed with the presentation of the proposal. I can't wait to see what this has done for me in a year.

Inconvénients

My only Con thus far, and this is merely because I am a creative individual, is that I wish there were some more font options and a few other design tweaks to the proposal aspect of it.

Avantages

I like that everything is integrated to streamline my business processes.
Being able to integrate the library of flowers into my proposals through recipe building while simultaneously creating an order list, event breakdown and cost analysis.

Inconvénients

This software is not 100% compatible with my iPad .
I work from my iPad often, but there are many glitches that I have encountered that make it impossible to complete my proposals using my iPad.

Avantages

I cannot imagine my business without Curate. Curate helps me to organize, plan and visually show my clients what I envision for their big day. Also, making changes is super easy and clients can sign my contract right away and make payments.

Inconvénients

It is quite pricey for a small business, but still worth every cent.

Avantages

What I LOVE most is the time I save with this program! It has literally taken HOURS off my work week!

Inconvénients

I really wish we had a mass email function. for sales, promos, and even reach outs. and if you are a bit technologically challenged some of the features are hard to figure out.