Gluu

Avantages

Gluu has completely streamlined our clients process digitization journey. It's our ace in rapidly transforming ideas into tangible outcomes for clients. The remarkable time and cost savings have elevated our agility, allowing us to adapt and experiment freely.

Inconvénients

Ofcourse there is always a task of getting the system to support the task/process. And you need to spend a bit of time on this. But Gluu is quite flexible on this, so not a big task.

Avantages

Super intuitive, super fast, easy to administer

Inconvénients

Process execution capabilities still need to be enhanced

Alternatives envisagées 

Pourquoi passer à Gluu

Avantages

It is an intuitive software which is easy to use.

Inconvénients

Nothing really, As I am a happy user....

Avantages

This tool is easy to use, and i like the intuitive way of working in GLUU.
GLUU are good at helping to fulfill our wishes, they understand what we need, and sharing their insight.

Inconvénients

We spend time on manual maintenance and updating which could be more efficient

Avantages

It is very intuitive and easy to learn. The Gluu team helps with the introduction to learn the methodology. This has significantly improved the integration.

We receive support within a short time. Price / performance is very good.

Inconvénients

Every user needs a license but the price is fair.

Alternatives envisagées 

Pourquoi passer à Gluu

Avantages

It is very intuitve and has a nice structure to it. The navigation is made super simple with a well-constructed proces-hierarcy.

Regarding the proces-hierarcy, Gluu offers a lot of different options when it comes to cutmomization of view. This ensures, that your end-users/everyday-users can easily navigate to the processes and work instrution, that are of relavance to them.

When used every day, you quickly understand the value of documenting your processes. As for our specific case, proces documentaion in Gluu has helped ud a lot during the implementation of new ERP-system.

Inconvénients

Not much. The Gluu team have been good at keeping in contact and has helped us, if we have met any issues.

Avantages

It got just the right mix of function and features. It adds value for all users, including the day-to-day users of the receptiv processes. very easy to get started.

Inconvénients

Limited possibilities in the drawing tool

Avantages

How easy it is to work with and to start with.
And how much and how quick the customer service is from GLUU.

Inconvénients

When starting I missed some of the functions. But after using it for some years I have no cons. Amazing product.

Avantages

Gluu is a great tool. It's easy to navigate and create processes, and Gluu helps both users and process owners to deliver on the process and activities.

Inconvénients

At times I've been wondering why we should pay more for new features (that we didn't ask for)

Avantages

The system is intuitive, and rether easy to embedd in the orgaisation

Inconvénients

One could have a fear of making mistakes, in the beginning

Avantages

The system is very flexible, especially the drawing utilities.
I used it every day, and we have made it our primary Quality Management System
It is easy to use, but like every system you have to understand the basics and the features in GLUU.

I don't give 10/10 because of minor things as described in the dislike box, but I will recommend GLUU :)

Inconvénients

The system is "general" and created to satisfy all users. Some of the functions are not necessary for my company, and i sometime miss mino changes.
But the tech-team at GLUU are flexible and do their best to meet the needs and answer the questions in the process.

Avantages

Gluu is very intutive to work with. It is a great tool for providing a easy process overview and, not least, structuring one's work descriptions, so that it is easy for all users to find exactly the work description they need to perform a task/activity.

Inconvénients

It would be great if it was possible to print the work instructions in the order they are set-up in Gluu. They come out in another order. But luckily we very rarely have to print them :)

Avantages

I work in Gluu daily and think it has a good user-friendliness for those of us who draw in it. It is very intuitive to use. This ensures a uniform way of drawing processes, which makes it more clear for our colleagues to understand the processes.

It’s really good to have features such as "components" so we don’t have to do the same work several times and update in several places, but can simply update a single place and drag it in where it needs to be used.
It’s really smart that there is both the option to work via browser and app, as it enables us to adapt the use of Gluu to the individual employee group.

There is really good help available if there is something in the system that is playing tricks or if I myself have made a mistake. For the most part, they respond quickly and are very solution oriented and can usually solve my problems. It's a nice help function where you can easily write in their chat.

Inconvénients

It gets a bit locked when you are a large organization that needs more divisions into, for example, components.

Avantages

Gluu contributes to employees being able to easily standardize the organisation's core processes. The platform is intuitive and quick to learn to navigate and therefore does not require deep technical internal skills.
In addition, the platform allows all relevant process information - workflow, users and instructions, etc. - to be stored in one place.

Inconvénients

It is difficult to distinguish between the different process levels - whether they are main processes or sub-processes. Perhaps main processes can be marked with "bold" or similar, to create a better overview?

It is difficult to print the swim lane diagrams in a format that can be used at workshops etc. The print is simply of too poor quality.

It can be difficult to line up the various boxes and arrows so it is completely aligned and neat.

Avantages

I use Gluu to document processes in collaboration with stakeholders in the organization. With Gluu, we have the opportunity to implement new business processes and at the same time optimize the processes if elements in the process no longer match the way of working. So, Gluu ties the business together as we gather our processes in one place.

In addition, Gluu has a really good customer service that quickly and efficiently helps you if problems arise.

Inconvénients

Gluu is not the fastest documentation tool. So problems may arise in connection with a workshop.

Avantages

When exporting a flowchart you get a great overview of the details and descriptions of each step. This makes it easy to facilitate to stakeholders and enables understanding.

Inconvénients

Gluu had some way to go in terms of functionality, but they keep evolving their product and it is in a great state now.

Avantages

We get overview of our process. It easy to get nee employe because we have our proces documentet.

Inconvénients

It takes long time to build swimlanes...

Avantages

It is user friendly and very intuitive. Hands on system.

Inconvénients

I can't think of anything that I didn't like.

Avantages

Gluu has been instrumental in simplifying the process of connecting our processes, work instructions, systems, roles, and colleagues. It's been a game-changer in visualizing these connections effectively.

Inconvénients

I have no comments to make in this section. Gluu has been a positive addition to our business.

Avantages

I think Gluu is very intuitive and easy to work with. I could very quikly draw the process I am owning receiving just a brief introduction to the tool. Everything is at hand and all the icons are self explanatory.

Inconvénients

You have to be a little skillful when drawing the arrows. But once you manage to master the tricks, then no problem.

Avantages

Gluu's like my trusty tool to guide my clients towards having those standard processes nailed down. It's brilliant to get their team involved and work together using Teams and Gluu online.

Inconvénients

Some of the snap-features while drawing in Gluu makes it a bit tricky - but I have seen way worse in similar tools and it soesn't affect the user experience too much.

Avantages

The ability of Gluu to match how complex and difficult you need the system to act. You can start simple and fast, then move on to super advanced and keep the overview.

Inconvénients

At the beginning a few features were missing and some drawings would glitch on line crossings, but that part has been fixed.There should be a license for read only users.

Avantages

Gluu has truly accelerated our process transformation efforts. Bringing ideas to life for our clients has never been so efficient. The significant time and cost savings we've witnessed have allowed us to stay nimble and experiment like never before.

Avantages

Gluu's a star at shedding light on our work processes so they make sense to everyone. It's like our guidebook for how things happen.

Inconvénients

There are no cons in my opinion. It's a truly great product in every aspect.

Avantages

Gluu helps us to turn recommendations into practice, pilots and tests very quickly. It's great that projects are focused on business improvement, rather than IT!

Inconvénients

There was absolutely nothing I didn't like on the collaboration between ZILLION and Gluu