Intellect QMS

Avantages

Platform can be completely customized as a user needs. Can build templates, workflows, tables, apps, etc. Work well as a cloud app as to not be affected by company firewalls/servers. Most of the design practices make sense across the apps. Ability to add mass amounts of data works well. Admin panel & audit features are a great plus. Great error/troubleshooting logs.

Inconvénients

Depending on your company needs, some apps require much more customization than others. Design speeds depend drastically on which version a user is on. Some on screen errors don't allow for much interpretation or troubleshooting. Site can sporadically log users out.

Avantages

The robust workflows keep all of our critical QMS activities moving forward with clear management oversight.

Inconvénients

The no-code approach to maintaining and developing our applications is great, but there is still a learning curve for configuring the applications.

Alternatives envisagées 

Pourquoi passer à Intellect QMS

Avantages

The site is robust and highly customizable.A well-structured work team. Good customer service from instructors and programmersAn training material is included with our site, and also they have a support platform.

Inconvénients

A single customization could require multiple alterations across various tables and processes, which increases the the possibility of errors. The OOTB package is not clear. It is important to define if Intellect will help us to configure and see if it is possible the configurations that we request, since at the moment of the sale everything is "YES", however, it is important to define it beforehand to avoid surprises.

Alternatives envisagées 

Pourquoi passer à Intellect QMS

Avantages

Intellect is a fully customizable no-code eQMS system with all the applications you would expect, including Document Control, Employee Training, CAPA, Audits, Risk Management, Vendor Management, etc. The introductory package comes with multiple applications; the client can choose which ones to start with. After implementation, the client can create applications or purchase additional ones configured by Intellect's first-class team. Best of all, the system can be managed internally by a designated Administrator with or without IT involvement. It is highly scalable, and the options for using and expanding the system (even outside of QA) are endless. The start-up and implementation pricing is highly competitive, and training is included for the applications chosen and the design functions.

Inconvénients

Although the system's initial cost is much lower than most, the user licensing and support fees can quickly increase, especially for smaller organizations and if you need to open the system to all employees (for training and access to SOPs, etc). I would have liked to have had in-depth System Administrator training. If you have only one or two people configuring and managing the system, you will likely need professional support services at an additional cost, as we did. The Intellect team is very flexible and accommodating to our unique needs and was able to scale the pricing and licensing options to meet our budget. The out-of-the-box QMS applications are geared toward manufacturing, but they are customizable.

Alternatives envisagées 

Pourquoi passer à Intellect QMS

Avantages

I've been able to use Intellect QMS for some time and one standout feature that I really appreciate is its flexibility and the AI integration that their team has integrated lately. Unlike many other software solutions that require businesses to adapt to their system, Intellect allows us to configure your software to fit our unique processes. We were looking for a solution that would not disrupt our existing system that works well, this has saved us time on integration issues and staff training.

Inconvénients

Something that could be improved is the interface, in my opinion it should be more user friendly.

Avantages

Easy to use, Easy to develop own applications. Training and customer support are amazing. Implementation team coordinates very well, and go out of their way to help in customizing the app to tailor the organization needs.

Inconvénients

No negative experience so far, team is very helpful and they followup constantly to check your needs.

Avantages

This product is incredibly scalable and customizable. As long as you are willing to work on build-out, you can build your own modules that work best for your company (they can also help with build-out for an additional fee). The implementation team is great and offer amazing training events. My customer success manager is very responsive and is willing to move forward with me as soon as we are ready for the next steps. I enjoy the layout of the system - it is user friendly once you learn how to navigate it.

Inconvénients

I dont think there is anything I dont like yet about Intellect.

Avantages

My experience has been very positive. It has allowed me to have a quality management system that is perfectly aligned with my operations and has given me greater efficiency and effectiveness with my processes.

Inconvénients

What I liked the least was the time it took me to learn to fully use all the functionalities and features of the platform.

Avantages

Is helps us remain organized and able to access files easier. Its also very user friendly.

Inconvénients

Sometimes it does kick me out and I have to sign back in. Other than that I'm unable to think of anything that has been a downside for me.

Avantages

The customer service and implementation team was amazing to work with. They ensured we were supported and on track throughout the entire process.

Inconvénients

The startup was a little rough, but we also had some IT issues on our side that made it difficult.

Avantages

Intellect Workflow provides for the creation of interactive real time color coded work flow charts and maps of our processes for our business as well as to provide status updates and tags for each step individually. Support applications are available in Android as well as IOS mobile device platforms.

Inconvénients

We found sometimes it is a challenge to use keywords to search document archives. Intellect Workflow software could be better in this area.
The types of charts though extremely useful are also limited in category and in type.
Starting a month in subscription fees, Workflow Intellect is not the most cost effective solution unless user interaction is consistent and the associated use case requires this level of management.

Avantages

Easy to use, intuitive eQMS system. Lots of configuration options, easy-to-use app creator. No code platform means you don't have to be a specialist to create new apps, all you need is proper training and you`re ready to go! System is affordable for small and medium companies.

Inconvénients

The mobile app needs improving. Looks like it is left on its own and it needs some modifications. Sometimes doesn`t work properly on Android and IOS devices. Needs support here.

Avantages

I loved that I was not cornered into buying an OOB configuration because purchasing the White Glove Service to go live with my current processes was a reasonable price, especially when compared to the more well known systems out there. Configuration of the LMS was completely custom and purchasing the validation package was also well within budget expectations. The possibilities with this system are endless and the staff/support during the validation process has been beyond exceptional.

Inconvénients

Just waiting for Intellect to complete their ISO certifications, which they are in process of.

Avantages

Customizable to be in alignment with existing Quality Management System structure/procedures vs. revamping our procedures to be in alignment with OOS software

Inconvénients

Everything is a rabbit hole with troubleshooting and it is very time consuming, even with support from Intellect. Audit trail feature is poor, at best.

Avantages

I like the fact that the uses of this software are pretty much endless. We are finding new uses all the time

Inconvénients

I honestly don't have any cons for the use of this software

Avantages

Ability to customize out-of-the-box applications and configure new ones

Inconvénients

Occasionally I have seen some fields get corrupted

Avantages

It is highly configurable for our specific needs.

Inconvénients

The publishing process can be a bit tricky.

Avantages

We have been using Intellect for about 8 months and the transition from our previous program has been great. What a huge difference it is with Intellect and how convenient it is to have everything linked and accessible with a click of a button.

Inconvénients

The calibration app out of the box could use some improvement for reporting purposes.

Inconvénients

The only thing I would want to see in the future from Intellect is a way to adjust the layout of the personal navigation menu. Other than that, the application is great!

Avantages

Easy to use, great support, Intellect works very hard to make their customers happy.

Inconvénients

Wish we could develop more applications - not a negative for Intellect, but for my company.

Avantages

I love the flexibility of the software... In combination with the native quality modules, we have built out a complete set of modules for our sales team, giving them both CRM functionality as well as an integrated look at what is happening with their customers, having all the information in one place.

Inconvénients

It would be nice if there was a richer report designer, for the creation of professional looking printouts / pdfs.

Avantages

Customizable program and setup workflows
All web based
Sends reminder e-mails to ensure you keep on top of things

Inconvénients

Does not work with some browsers
Limitations on exactly what you can customize
No on-premise versions

Avantages

With some basic customization, I like how easy it is to build what is needed and even OOTB the guidance given was intuitive and in line with the requirements of ISO 9001. I also like the attention and the support paid by our assigned rep who held our had through the process.

Inconvénients

Unfortunately we lost our lead support for the software and no it falls on me to continue which I have yet to do. I do not know where to start. But we have an investment that must bear to fruition and I am hoping that this week I will be able to seamlessly continue where the former left out.
What i like least that it was more difficult than i thought to just pick up where was left.

Avantages

Intellect software is very customizable and because of that it has a wide variety of applications for customizing your workflow and being able to track your work.

Inconvénients

very little to none prebuilt forms or templates that could be slightly modified to fit your needs. everything needs to be built from scratch.

Avantages

Intellect Workflow is perfect for electronic building processes that support maintaining record compliance.

Inconvénients

The document storage aspect of the solution could be more dynamic. Not enough keyword retrieval customization available.