QT9 QMS

Avantages

This tool makes it easier for our Engineering Change Process to be completed.

Inconvénients

Visually not the most appealing tool. It would be nice if they had a better graphics package.

Avantages

I love the fact that I am able to manage the QMS of a large, multi-site company with no help being needed as well as how easy the modules are to learn and operate. This is definitely a very powerful program that keeps on improving as the years pass by.

Inconvénients

I love everything about QT9 QMS and have nothing that I do not like about this software.

Alternatives envisagées 

Pourquoi passer à QT9 QMS

Avantages

Our Quality Manager selected the software to be run on our internal servers for security and access. They provided a product that we agreed to.

Inconvénients

We purchased a QT9 QMS standalone product, that our IT manages. QT9 (after the fact) insists on billing annual access to Training (regardless of need or use). It was just a bit shady and compounded with lackluster software, was something we did not see as needed. They advertise free updates (which never happen during the subscription period), and unlimited support (see comments below).

Avantages

This program is extremely user-friendly. The training modules are fantastic, and the Help Center is perfectly designed to guide you through any questions you may have.

Inconvénients

I haven't found any cons to write about. Everything has been going great

Alternatives envisagées 

Pourquoi passer à QT9 QMS

Avantages

QT9 QMS is by far my favourite asset management platform in the market because of its features.

Inconvénients

QT9 QMS can offer a much more responsive support.

Avantages

ISO Functions, Trainings, Document control, Trainings, Customer feedback

Inconvénients

Ability to search and notify people for some functions.

Avantages

The customer service and customization of each module.

Inconvénients

There are few things that are disliked in QT9. Maybe linking multiple Inspections to one NCP or linking multiple NCP to one CA.

Avantages

QT9 is very user friendly is very helpful in audits

Inconvénients

I wish there was a search function when adding employees to training records

Avantages

Overall, I really like your product. Filtering information, and generating reports is simple.

Inconvénients

I’ve noticed that the system can be slow at times. Additionally, it would be helpful if we were notified in advance about any fields that are going to be removed.

Avantages

document management, engineering change process, corrective actions, ability to export information to excel, user defined fields

Inconvénients

canned reports - they should look at other standards like the American Society for Mechanical Engineers or National Board which require quality management systems and integrate those requirements

Avantages

It's a one stop shop! All of my QMS documents and processes are in one place

Inconvénients

Could be a little more flexible with the way you can adjust for each style of business

Avantages

Upload speed and ease of logging in has been relatively convenient.

Inconvénients

The date shown by the document is the upload date to the system, which does not provide much benefit.

Avantages

There is an option to customize the system to your unique needs and it can accommodate organizations of all sizes. It is also super user-friendly.

Inconvénients

The initial setup might be a bit daunting.

Avantages

This software is very user friendly and easy to use. The help feature and QT9 academy are very easy to follow instructions for anything you are working on in the system. It is very easy to use the , modules and being able to be paperless is awesome especially in the medical device area. Set up for users is extremely fast an simple. Getting reports is fast and accurate.

Inconvénients

Honestly I find all the pop ups every time you do a function a bit overkill, especially if you are doing a lot of entering of new documents. It would be nice if they could shut off this feature. I do wish there was an automatic email alert that when to users a email when they are overdue on training, or a CAR element.

Avantages

QT9 is a force multiplier. It alleviates a huge administrative burden on our quality system.

Inconvénients

permission control could be improved to allow view only of all quality records.

Avantages

Very user friendly. Several modules link together to make work flow seamless. Customer support is great and always available to help. Most modules have some level of customizable options to fit the needs of various companies and industries. Easy implementation.

Inconvénients

There are a few minor nuances with some modules. However, these can very easily be worked with and do not impact the overall ease of use. Some modules over more degrees of customization than others.

Avantages

This system has made documentation management of training records to rev controlled SOP's a breeze. The Supplier portal is a great feature. They provide solid training and are very responsive when you have questions.

Inconvénients

It would be nice if it had additional features that apply to Food Manufacturing. It could use an upgraded look and easily customizable reports.

Avantages

We love the document portal and it's ability to share and collaborate on documents. It has kept our records organized and has brought a level of consistency that was hard to achieve with more manual processes. We also love the support!

Inconvénients

Integrating some aspects of our business into QT9 has been difficult only because our systems were not consistent. There are some features that might just not fit entirely and we sometimes wish there were a few more custom options. But it is also easy to understand why it requires a standard.

Avantages

QT9 is highly scalable. It's easy to add more users, more documents, or more site if necessary.

Inconvénients

As with any software, there is a bit of a learning curve. However, the customer support is great.

Avantages

I like most that our ISO 9001:2015 certified quality management systems are now in one (software) place. We no longer need to create and store our documentation, audits, suppliers, inspections, change control, risk assessment , calibration, projects, management review, corrective actions in multiple locations and formats.

Inconvénients

Query / search features are limited and not made to be used intuitively.

Avantages

I like the fact that it has so many modules. Of course I like the documentation function necessary for any QMS, but the training module also included with the calibration and PM module and customer and supplier information integrated in really increases the versatility of this product. It has all the pieces to mange the QMS like corrective actions, non-conformances and notifications when something slips through the cracks and is late.

Inconvénients

Some things are architected differently than I was used to so I had to learn a new way to enter for example internal audit information.

Avantages

You get all the modules that are available at the time of purchase, plus your software gets upgraded to include future awesomeness as they develop it. It's pretty intuitive, but what it lacks there, it makes up for in the abundant training and help options. The staff is very hands on and knows the product intimately. The launch process was relatively easy and well handled. A sandbox site allows you to work out how you'll implement the system before cluttering it up with your first attempts. All that and relatively inexpensive.

Inconvénients

Not all the modules may be a perfect fit for how you'll use the software. You may have to be creative or maintain some documentation outside the software.

Avantages

Streamline process for creating ECRs and Doc control is great. This software makes approvals and interaction easier.

Inconvénients

It would be an improvement if the software could link to our ERP system. QT9 is limited by the program QT Link. The audit module is good but a bit cumbersome.

Avantages

Easy to Implement, very responsive, demo is accurate to the software capabilities, great training and support

Inconvénients

There are so many modules in the product that its
's hard to choose what to implement first.

Avantages

QT9 is straight forward and easy to use.

Inconvénients

Hard to say at this point, but if I had to it would the be the inability to know the status of emails sent out through the software. We are not able to tell if the message was delivered to the recipient.