Paycom

Avantages

l'utilisation est très simple, il m'aide a gérer la présence et le temps
il évite l’incohérence entre travailleur et employeur,

Inconvénients

Dans l’ensemble, je suis très bien satisfait Paycom

Avantages

Paycom est un logiciel qui permet de limiter la saisie manuelle des informations et permet aux employés de bien s'exprimer dans le système. Il y le gain de temps aussi

Inconvénients

Paycom a comme inconvénient, la difficulté de vite planifier des vacances. Et le reporting n'est pas trop évolue dans la personnalisation

Avantages

It is easy to use and has a lot of great features.

Inconvénients

I cant really complain. The initial set up and implementation is long and requires me to be apart of a lot of Zoom calls but I have had assistance from Paycom through every step so this made up for the time it takes.

Avantages

PayCom houses and displays its employee pay information well, and allows for exporting important tax and pay information when needed.

Inconvénients

PayCom does not display its benefits in an informative or helpful way; and as far as I could tell there is no means of downloading your health/vision/dental ins. cards.

Avantages

Paycom was fine for my basic needs for time and attendance. It was easy to use and understand.

Inconvénients

Integrating other systems into Paycom wasn't easy and proved to be difficult for employees to use. We like to be able to incorporate as much HR functionality into one system for ease of use and simplicity, but we encountered a lot of road blocks with Paycom. From my standpoint it was okay to use, but our company quickly transitioned away from Paycom due to the complexity on the backend.

Avantages

Paycom's customer support is so good. They actually reach out to me more than I have to reach out to them. When I do need help, I call the support team and get immediate assistance. They are also constantly improving their software, without breaking things that work in the process. I couldn't be happier with my Paycom experience.

Inconvénients

The cost is a bit higher than others, but it's worth it for the consistency, customer support and regular development of new features.

Alternatives envisagées 

Pourquoi choisir Paycom 

Logiciel antérieur 

Pourquoi passer à Paycom

Avantages

After 2023, they have improved Customer Service and the system interface is very intuitive.

Inconvénients

Nothing at this time. They have improved their customer service since 2023 and that really has made it easy to work with them.

Alternatives envisagées 

Pourquoi choisir Paycom 

Logiciel antérieur 

Pourquoi passer à Paycom

Avantages

The single integrated database structure.

Inconvénients

The communication/messaging processes are tedious.

Avantages

User friendly for employees.Especially during Open enrollment!

Inconvénients

To many clicks when trying to navigate through certain areas.

Alternatives envisagées 

Pourquoi choisir Paycom 

Pourquoi passer à Paycom

Avantages

Paycheck preview is helpful. Easy payroll submission. Paycom app is wonderful, easy and user friendly.

Inconvénients

HR modules are not intuitive, have to dig to find out how to do. Missing some standard payroll reports like Employee Changes. Wish there was a drop and drag feature in HR (like Rippling). Unable to get some modules up and running in the time frame due to our limited people and time.

Alternatives envisagées 

Pourquoi passer à Paycom

Avantages

live personal support during set up and always a phone call or e-mail away for answers to new concerns or issues with our payroll

Inconvénients

not always being told about changes/updates

Alternatives envisagées 

Pourquoi passer à Paycom

Avantages

The total HR package, payroll and scheduling

Inconvénients

It was hard to get intial data imputed during setup

Avantages

It's an all-in-one system that is user friendly!

Inconvénients

Some customer experience has been lost as the company has grown. It makes absolutely makes sense from a streamlining, efficiency and liability standpoint, but the personal touch/assistance also decreases with these changes.

Alternatives envisagées 

Pourquoi passer à Paycom

Avantages

Paycom puts all of our HR needs in one place. It's a great tool to complete all our projects and functions in the HR department.

Inconvénients

There are often changes that happen in the system that upset/change/revert our already fixed data to something it was before or something completely different than the team doesn't seem to know how/why it happens.

Alternatives envisagées 

Pourquoi passer à Paycom

Avantages

Paycom is EXTREMELY user friendly and has taken so much tedious work off my plate as an HR Manager! Before Paycom, I have 7 different systems that I would bounce between which housed various types of employee data, and to be able to have all of that, and MORE, in one system has been amazing! In addition, the employee visibility / ownership has been a huge positive shift and they are happier to have the ability to do so many things at their fingertips. I would have to say my favorite Paycom feature is "Approve My Check". This has eliminated ALL human error with payroll!

Inconvénients

There is nothing so far that I do not like, but I will say the hardest feature to learn and get used to is reporting. It is very extensive and customizable, which is great and what every company needs, but getting to what you need takes a great deal of time in the beginning. Once you figure it out, its smooth sailing from there.

Avantages

I love that we have a dedicated specialist, how our implementors are very forthcoming and open about Paycom, the navigation, and usability of Paycom.

Inconvénients

If there was a better way to complete expenses for supervisors, as this is apart of my role, that would be better. Something that allows us to edit, review, and submit expense reports on the behalf of others more smoothly and easily - without extra steps that may be unnecessary or unavailable.

Avantages

Paycom has significantly reduced the amount of time previously required to efficiently process payroll.

Inconvénients

Possibly the time it took me to get confidence that I was using all the options and reports available to me in Paycom.

Avantages

I like that I have a team behind me to troubleshoot if I have any issues. If I have a question they are right there to help!

Inconvénients

That we can't hide employees that are no longer employed with us.

Avantages

Being in control of my finances. Allowing me to have documentation if ever needed. Helpful tutorials. And alerts through your preferred notifications. Email, text, phone

Inconvénients

Honestly I never experienced any issues. This app is hassle free.

Avantages

I have recommended Paycom to several people. I like the specialists that I have worked with. I like that it is for the most part easy to use.

Inconvénients

That it is not always easy to use. Especially when the programs are changed to
make it easier sometimes it's more time consuming

Avantages

The reporting package is above and beyond. The tracking feature has enhanced our reports exponentially.

Inconvénients

The multiple authentications to log in and repeat phone calls.

Alternatives envisagées 

Pourquoi choisir Paycom 

Logiciel antérieur 

Pourquoi passer à Paycom

Avantages

The customer service and ease of getting around in the Paycom system.

Inconvénients

I have had a rep in the past that was not helpful. That can create some frustration.

Avantages

I like that the employee is very user-friendly. The app makes it very easy for the employee to access their timecard, request time-off, view documents, complete checklists, etc. From the HR side, after we explain how to access something via the app, the employee rarely reaches out about the same question again, as it's easy to locate everything.

Inconvénients

I do not have any cons about Paycom. I think the system is great and very user-friendly.

Avantages

My dedicated specialist and the excellent customer service. The database is very user friendly and easy to use.

Inconvénients

The recently added terminated employee process in Beti needs a major overhaul. Very confusing and never does quite what I expect. I don't like using it but when I choose not to use it Paycom doesn't end some earnings.

Some of the forms need updated to be consistent with other recent updates. Some improvements haven't been tested by an end user like me. The words don't wrap or are not visible.

Avantages

The software is easy to learn and the support is fantastic!

Inconvénients

Learning how to create reports and use Advance Report writer.