Perfect Gym

Avantages

It´s perfect if you manage a big fitness center: you can take control of everything. Just remembering to your customers the time of their class or follow their bills and payments. That´s is a extra, definitely. I´m really impress about this app because has been thought in the dynamic of the gym, I mean, in administrative term, and also in the actions that involves customers. The design is awesome! The general presentation, colors, statistics.

Inconvénients

Probably I suggest to check the price for small fitness centers or fitness studios which are growing.

Avantages

It kept me motivated and positive about bettering my lifestyle.

Inconvénients

It was a little more on the challenging side on getting started, but once I was going you couldn't stop me.

Avantages

The initial system has a clean, modern look. You can personalise your dashboard.

Inconvénients

Reports are difficult to access, are only available on excel worksheets. The complexity of the data is such that I’m going to have to hire an administrator to manage the that side of the system. System automation is dire..
There is no member CRM system embedded so I’m having to manage retention outside PG, which involves additional staff time and expense.

Avantages

The possibilities within the PerfectGym software are almost limitless. Most configuration is easy to do by yourself when you have enough knowledge of the software. The report functionality gives deep insight of you're business.

For more complicated tasks during daily use and/or extra development the development team is always looking for options. Most of the idea's result in a workable solution.

My goal was to automate our workflows, and with this software we will get this done!

Inconvénients

All the options and possibilities are also a weak spot, especially when the user does not have enough knowledge. At that moment it can seem a bit overwhelming. In those cases PerfectGym should slow the customer down, "learn how to walk, before you start to run". So first make sure the basics work, and when this is 100% start to implement extra features.

Also a little downside is the communication in some cases, sometimes it is hard to set deadlines for custom development and as a client I had to wait longer than I should. After a talk that I had with some of the staff, I'm sure that this issue will be solved.

Avantages

The fact everything can be automated, user-friendly GUI, localization according to each country, great after sales support team.

Inconvénients

Technical Support can be improved according to local KPI and Severity of an issue.

Avantages

The dashboard is attractive and somewhat useful.

Inconvénients

Everything other thant he dashboard. It is not user friendly, their support is terrible. This is a company based in Poland, they do not understand the American business landscape, US technology or the US gym market.

Avantages

The software looks good and has a lot of things a fitness club needs. Especially for chains they made some cool features. I like the design of the software, because it is easy to use if you are familiar with this kind of software. The design is simple but good enough to have some nice screens and overviews and it doesn't look overloaded.

Inconvénients

The negative aspect of the software is, that if you need a modification, it takes time and several rounds of specification and development. Features are promised quite fast, but the solution/development mostly takes much longer. Also there are always several glitches in the software, for example if texts are to long for the fields. I would still recommend this software to smaller clubs and chains.

Avantages

I decided to go with this software as I am a growing company, and they promised me the world. Once you pay implementation fee - they are gone. They have promised something that they are still yet to deliver and give no deadline. they hate giving deadlines, except on monthly installments.

Inconvénients

the over priced booking system i have now. i paid for everything to change my business, they have however only delivered a fancy booking system. did you know on my dashboard as the owner - i can't even see what my daily, monthly or annual sales are? what a joke is that? i mean do you even know what a user needs? They have promised something that they are still yet to deliver and give no deadline. they hate giving deadlines, except on monthly installments. the only deadline they enforce is you pay on time or they pull your services.

Avantages

Looks very slick

Inconvénients

very poor tutorial. I work in a small team that wasn't able to provide me with training when I arrived. so I have been left to teach myself

Avantages

"The home page is attractive and useful for all."
"A great potential for success, using this perfect gym, a perfect tool for our fitness gym"
"The reason behind the success of my business"

Inconvénients

"I had a some short of problems for making deadlines for trainee and Trainor, they have to improve the system for better work.

Avantages

Long list of functionality
Flexible approach towards clients
Stability of the system

Inconvénients

New functionalities take some time to implement

Avantages

I also work for an Martial Arts Academy and Perfect Gym is a great software. I really like the graphics on the dashboard. It makes very easy to see the big picture of the revenue, the contract time and compare the new sign ups with the last months.

Inconvénients

The software has a lot of tools.. I wish they would have more tutorials about how to fully use all those tools

Avantages

Well, it more or less works. At least sometimes.

Inconvénients

Terrible UX, lots of bugs and non-existent support (they just waste your time and send some random articles from knowldedge base).
This software is right now the main obstacle in running my bussiness. Customers are bouncing back after finding it impossible to buy subcriptions.

Avantages

1. Great pricing for the functionality made available
- We almost had to buy some more computer hardware but the cloud based SaaS made the purchase worth it.
2. Easy to implement using the provided documentation.
3. VERY easy to use for both guests and employees.
4. POS system made tracking easy

Inconvénients

1. Support didn't answer the questions I had very well and that caused some rework. Great timing but some misleading information

No other complaints

Avantages

It is one the best product which i have used till now seems like my dream, honestly this product is awesome and really great to use

Inconvénients

Nothing so far, it is being a great and perfect product so far i like this very much and recommended to everyone in my connection

Avantages

The presentation of this program looks amazing. I was excited to use the product. The software is cloud based and I really like that.

Inconvénients

Learning it was pretty hard. No many tutorials on how to use, so I am pretty sure there are many features I am not using. Would like to see some more.

Avantages

Wide number of options, different roles for administration, clients, PT clients, employees, etc.... The team is constantly working on new features and add ons.

Inconvénients

I would recommend to have a one direct contact during the implementation phase. Once we got a one person that followed the entire implementation process everything was running very smooth.

Avantages

I like that it is easy to use. I don't have trouble navigating the system. It has been easy for me to train other team members

Inconvénients

I think it has a few bugs and errors than can make things a little smoother. Customer care could respond sooner

Avantages

A perfect gym has perfect beginnings means that everything you promote is for the maximum benefit of your customers. Perfect gym definitely shows that through there atmosphere and equipment.

Inconvénients

There really isn't much i could say i least like about perfect gym because fitness is what i love and enjoy to do on a daily basis.

Avantages

This software allow me to easily find any member of the gym only at tip of the finger. Not only that, this system easy to use .

Inconvénients

It is not particular, it just sometime the system become a little bit lagging . This lead to time consuming and the worst is make the customer wait too long.

Avantages

The application is very simple and intuitive, straight forward and organized. Perfect coach in everyday business.

Inconvénients

Perhaps the value for money is high for personal use but is really afgordable otherwise. The pros outweigh m the cons

Avantages

What I like most about Perfect Gym is it's capacity to create several tailored workouts that can be auto-programmed to change during workout sessions for a seamless workout.

Inconvénients

What I least like about Perfect Gym is that it cannot distinguish between users, oftentimes recommending inappropriate workout escalations.