HxGN EAM

Avantages

Whenever we talk about an ERP solution that is reliable and trustworthy Infor EAM will always secure a spot in the list, with an immense strength and options of catering Enterprise Asset management with the help pf concrete reporting and easy to use layout in order to satisfy customer needs at every hour.

Inconvénients

Dull interface and limited dashboard options and theme also needs some improvements.

Avantages

Amazing capability and ease of use. The user interface is configurable and adapts to many environments.

Inconvénients

A lot of different windows and options.

Alternatives envisagées 

Pourquoi passer à HxGN EAM

Avantages

Oracle back bone. Could be really flexible.

Inconvénients

Customization development team slow and ignorant

Avantages

The product is very reasonable to install and configure for use right out of the box. The program has a very nice look and menu structure. Admins are able to make changes to the system without writing any code or scripts. It will be able to manage assets, inventory, purchasing, preventive work order scheduling, and work order history.

Inconvénients

The upload and import process takes a while to get familiar with.

Avantages

Ability to integrate all of our inventory, purchasing, equipment and work history

Inconvénients

Quotation process is very good, but somewhat cumbersome and time consuming

Avantages

-Filter functions in all list are good.
-I's quite easy to customize list views.
- Many functions

Inconvénients

- Expensive license costs
- Very unmodern, and not very user friendly.
- There are very few logical ways to find things in the system. You have to know where functions and values are located if you want to change things.
- Assets and items etc. has to be set up in a lot of different tables and places in order to be complete.
- Text that is documented in comment fields is not even searchable.
- High risk of (always) having to hire specialists/consultants for creating reports, setting up and updating values in the system because many things (even basic stuff) requires you to code SQL from scratch.
- Expensive upgrades.

Alternatives envisagées 

Pourquoi choisir HxGN EAM 

Logiciel antérieur 

Pourquoi passer à HxGN EAM

Avantages

Infor EAM offers a lot of functionality and report possibilities.

Inconvénients

The system is not very user friendly, expensive and the configuration/customization of the system is complex and you will most likely need proffesional consultans during the whole lifcycle of this system.

Avantages

In EAM, we can properly maintain assets and calculate financial depreciation for fixed asset management.
Screen designer is helpful to identify the related tables.Grant access to users based on specific user group.

Inconvénients

I think it is bit difficulty to understand the process / functionality for new users, once we understand the process it is helpful and user friendly.

Avantages

I have been using this software for around 1.5 years and I have found very little that I like. I honestly cannot think of one benefit that this software has over other EAM programs.

Inconvénients

It is so difficult to use that it is hard to keep people using it properly.
Creating custom reporting is next to impossible without customer service creating it for you.
Data is little more than spreadsheet.

Avantages

Data driven- lots of fields to customise.
managers, IT, procurement love it.
Lots of KPIs to extract.
The app is easy to use.

Inconvénients

Forced on the maintenance department by IT. Nothing actually wrong with existing CMS.
Not easy to use. Not intutive.
Very step driven.
Designed by people with no real maintenance world experience.
It now takes 3-4 to times as long to action work, compared to the existing CMS system.
Costs extra to talk to other Infor software.
Price is not talked about, so can only assume exorbitant.

Avantages

The good thing about this software is that is reliable. Easy to use once you get the idea of it how it works.

Inconvénients

It is very hard for new users, i consider myself a person that picks up and understands most of the software that i have worked pretty easy, but this one just seemed outdated and something that needs to be changed or improved.

Avantages

The amount of features and reporting was amazing. Inventory management of parts across multiple locations was strong. Website access was consistent and fast. Support was responsive.

Inconvénients

It was far too complex to setup compared to MP2. Individual users were at a loss of what to do for WO's. It turned into a paper trail again with one person trying to keep up with the WO. Setting up BINs and knowing what BIN to goto was too confusing for the majority of users (myself including!)

Avantages

Infor's EAM product is a very easy to use system. It has a stylish front end that is simple for everyone to pick up, and the support staff at EAM is very knowledgeable and able to solve problems effectively. Within the product there are many areas for customization. This is a great thing to be able to tailor parts of the system to users. The use of custom grids and inboxes really helps users focus in on what they need without getting bogged down by other issues.

Inconvénients

As easy as it is to use, there are many aspects that are left as user customizations and require a large back end support staff to administer. The grids are a powerful tool, but also require a strong skill set to understand and master. The screens are navigable by themselves, however, trying to cross-reference things like WO information to parts becomes difficult as you then have to write down your WO, go to the WO screens and search for the information. Custom hyperlinks can be set up, however, this requires a larger back end support staff.

Inconvénients

Everything, constantly have to change screens. Difficult to add & change equipment & personnel. This is not the software the maintenance team wanted. We were forced to use it by our IT department.

Avantages

Function rich and intuitive. Provide good navigation around the system.

Inconvénients

Dull, boring and somewhere messy UI. Text too small.

Avantages

EAM is extremely user friendly. It did not take our company very long to train employees how to operate the system.

Inconvénients

So far, I have no complaints about this product. My only issue is finding techs that are available when reports need to be setup or issues arise. As far as the product though, there are no issues that i have ran into. Just the way we are using it.

Avantages

No pros

Inconvénients

This is the most cumbersome purchasing software I have ever used. Mind-boggling. I have used many other systems.

Avantages

Flexibility. The Infor EAM product provides the basic structure that enables our business units to execute their day-to-day responsibilities. Out of the box, you receive a system that allows you to configure the application to your needs rather than adapting your business process to the system. The flexibility we have with design and configuration is what allows us to enforce business rules and ensure the system functions as expected in our heavily regulated environment.

Inconvénients

At this time, I have no real complaints.

Avantages

Tons of features and structures for Asset management and inventory control

Inconvénients

A little on the pricey side can be a little overwhelming at first

Avantages

Organized, layout, ease of use

Inconvénients

Adjusting system, somewhat higher priced

Avantages

Ease of Use, Functionality, System Performance

Inconvénients

Communication and Pricing