Spoke

Avantages

The system is sleek, simple, and just works. There aren't a ton of unnecessary functions and buttons that users and admins have to learn to navigate in order to leverage this system. As an organization that hires and trains over 2000 employees each and every year, this system is really ideal for our needs and those of our users. Even with all of that, the best part about this product is the level of support and partnership that you get when working with the team. They are the best and most supportive vendor we have ever worked with. From scheduling calls to review releases, to actually supporting the work of administration and implementation, to adding almost all of our development requests to the product roamap, we've come to view the Spoke team as true partners in our org.

Inconvénients

Anything we have on our wishlist is actually really minor and often times have been added to the product roadmap.

Avantages

Spoke LMS replaced our very antiquated and clunky LMS about 2 years ago. It has been a wonderful addition to our company not only for course access but discussion board and community interaction. The Spoke customer service has been amazing. We've asked for tailored features and all of our needs have been met. They are constantly upgrading or adding new features that we can access and use with our learners. Uploading and managing courses is easy and user-friendly. The users find it easy to browse for courses, access resources, and post on the community discussion boards. The user interface is sleek and clean and very user-friendly.

Inconvénients

We have found that the Spoke LMS has been exactly what we need for our learners.

Avantages

I like that Spoke is customizable and we were able to adapt it to a very unique need for job-training for candidates from around the country.

Inconvénients

Having only 24 hours for our new users to login before their link expires leads to quite a few password lock-out and reset situations, which the Unboxed team told us was our responsibility to troubleshoot. We were not trained on how to fix passwords and login problems at the outset, but now we know how to use that option.

The "Start Over" option also resets course progress for our users, which can lead them to lose access to our business unknowingly. They might intend only to "review the completed course" but they can hit the wrong button and disrupt their own accounts by accident.

Avantages

The visual appearance, ease of navigation, customer support, a team that take your feedback onboard to constantly innovate and enhance the functionality. The price.The spoke team feel like they are on my team! Love them so much.

Inconvénients

Reporting side of the platform is good but I have no doubt that they're working to make it great. I have had a few glitches with mobile optimisation.

Avantages

I enjoy the ability to integrate with SSO and the ability to build out a variety of curricula depending on the job title. It's nice to also have the ability to upload content in several formats. The best part of Spoke is the customer service. They are incredibly responsive and quick to hop on a call where need be.

Inconvénients

The system takes a little while to get used to and understand which aspects effect others within the system. With that being said, customer service is always quick to provide tips and tricks where needed.

Avantages

Very user experience focused. The support from Unboxed is second to none and whenever I need the platform to do something that it currently doesn't, they instantly look at how they could implement it and always exceed expectations

Inconvénients

There is very little to dislike. The administration takes a little longer to get to grips with than for a user, but the support team provide help and assistance right away with such a positive attitude.

Avantages

One of our main requirements when we were looking for a new LMS, was that it was user-friendly and engaging, and Spoke really has hit those requirements for us. The engagement with employees has increased exponentially and we see employees engaging with Spoke on a daily or weekly basis as opposed to once or twice a year.

Inconvénients

We are still growing into Spoke, so the only concern would be to have it continue to grow with our needs. So far, Unboxed has been extremely responsive to our needs as a company. They are very open to requests for updates to Spoke and have already implemented several of our requests.

Avantages

I love spoke - it offers an easy way via a slack integration to submit tickets and requests for things needed. It is a great tool to help track and manage everything and is a good next step as companies start to scale and can't handle all the questions that come to HR/IT.

Inconvénients

There are some features that are hard to find or not intuitive, but once you learn the product it is SUPER easy.

Avantages

The look and interface is modern, and the development team goes above and beyond with accommodating our team's needs

Inconvénients

The back-end side is a tad simple, but the Unboxed/Spoke team is always receptive to making additions to make life easier for both administrators and users alike

Avantages

Modern look and feel - Easy to use and clear. I like the community page and how it offers collaboration from the learners

Inconvénients

Reporting - Online reports are quiet rigid, would like more flexibility on this
Up next - This doesn't really work for our company- Be nice if we can remove the feature to avoid confusion

Avantages

¡Spoke es la herramienta que me facilitó todo! Estaba frustrado con las otras plataformas que probé para servicios de transcripción pero Spoke funciono con mas del 90% acierto. En mi trabajo muchas veces es necesario transcribir conferencias y necesitaba algo as. además se puede hacer videos cortos desde videos mas largos sacando lo esencial para compartir en las redes sociales. Spoke resolvió todos mis problemas y siempre ha hecho un trabajo increíble. Muy conforme

Inconvénients

Estoy esperando nuevas funcionalidades el las que el equipo de SpoKe están trabajando. Pronto lanzarán La posibilidad de organizar todos mis archivos en carpetas