Logi Symphony

Avantages

-Real-time dashboard refresh capability
-Built-in ETL
-Flexible seat types and affordable licensing
-Superior flexibility and customization, without the need for coding
-Out of the box performance and usage tracking

Inconvénients

Customization and flexibility come at the cost of a steeper learning curve compared to other solutions.

Alternatives envisagées 

Pourquoi passer à Logi Symphony

Avantages

It's a highly flexible tool - every data visualization can be almost endlessly modified. I'm still working to learn the "scripting" features which open up even more options but require a much more detailed understanding of python which isn't needed for the more basic work.

Inconvénients

There are a few "unhappy Easter eggs", such as that if a formula returns a null in the first row of a table then all of the rows won't show data, even though the formula is valid for them.

There's an opportunity to improve the software by adding feedback on what is wrong when a metric set fails. Often the failure report is generic and doesn't provide detail or actionable feedback. We need something that tells us where to look to solve the problem.

Avantages

The product is okay. Not perfect, but it got the job done. But I'm recommending we get rid of it.

Inconvénients

I don't want to discount an entire company based on one person, but there is someone named [sensitive content hidden] working there who posts some horrendous things on Twitter and YouTube. No one should employ such a horrible person, and I see no reason why we should do business with companies who hire abusive people.

Avantages

- Support team is very helpful with basic use cases.

- After a dashboard has been created, it looks great and works well for the end user.

- People with zero programming experience are able to create dashboards.

Inconvénients

(All very minor things, which might be addressed in future updates)
- Data cube creation, metric sets, and dashboards must be created using their GUI- they cannot be generated using scripts or edited as script.

- You cannot copy and paste sections of one dashboard or datacube to another.

- Data cube nodes cannot be copied.

- All programming scripts are stored in an sql database, which means you cannot use version control systems (such as Git Hub).

Avantages

Dundas BI is very good software having lots of features and it is highly customizable BI Product.

Inconvénients

Dundas BI dashboard performance should be improved for large data and also needs to improve Report PDF export look and feel.Also It needs more efforts to design from scratch.

Alternatives envisagées 

Pourquoi passer à Logi Symphony

Avantages

It was reasonably straightforward to set up and use and had a fairly clean and intuitive interface.

Inconvénients

Error messages were often tedious and required digging through logs. We also had some difficulties embedding reports into our own applications.

Avantages

There are several built in functions that are lacking on my previous BI solution. I especially love the time hierarchy and the period of period comparisons that we had to force our old solution to do.

Inconvénients

I'm a newer user, so the biggest issue so far is the learning curve. Most of it is intuitive, but coming off another BI solution, there's some need to retrain my brain. This would be true of any system though.

Alternatives envisagées 

Pourquoi choisir Logi Symphony 

Logiciel antérieur 

Pourquoi passer à Logi Symphony

Avantages

Integration of various types of data sources is simple and easy; even with multiple ETL steps and data enrichment features, you still can easily navigate the tool. Using JavaScript and CSS, you can step up functionalities and make them custom to your objectives—a good amount of built-in graphs and charts that would handle diverse reports and data formats.

Dundas BI is my go-to data viz tool for making a highly customized dashboard! I have used it every day, for at least 6-7 hours a day, for the last 16 months.

Inconvénients

The product has many "gotchas" and some unwanted behaviours that sometimes are not solved by support or future updates. Despite customer support being very responsive, the time it takes for a solution can be months long, and some don't have a solution. Intermittent bugs and some other types of faulty features

The Developer Seat limitation is also an immense dislike on Dundas BI, as you can only develop and fully edit with limited user seats, creating an unnecessary paywall for customers. At the same time, the supplier operations costs are not being impacted by this. A different license system, in that sense, would be beneficial.

Removing the forum discussions was a big setback as there was no way to connect with others and explore the many use cases and scripting one could use to solve problems. Dundas BI documentation is shallow and sometimes ambiguous, so if the customer support is sometimes limited and there is no community or board to share/absorb knowledge, how will the developers make the product better?

Alternatives envisagées 

Avantages

- Simple to set up and use. The report designer interface closely resembles Excel, making it accessible even for non-technical users.
- Excellent technical support. The team is highly responsive, providing timely answers to inquiries and offering creative solutions for complex reporting needs.
- Enhanced dashboard capabilities, especially in the latest version.
- The ability to customize action events is invaluable for implementing business logic based on report values.

Inconvénients

In-memory data filtering when the semantic layer is driven by stored procedures can lead to some performance degradation, especially with large data sets.

Avantages

We were able to offer customer-specific reporting, dashboards and self service analysis out of the box.

Inconvénients

Upgrading to new versions required a lot of manual steps

Avantages

Its a very versatile product. Dashboard can be highly customized we used it for more than 10 years. Before it was called Dundas Server and it used to be a Dundas company

Inconvénients

Now a new company has taken over. The SALES and renewal is not professional. Email responses take forever. The Phone conversation with sales is like a premium. Renewal costs have gone up significant. Their emails are like written by ChatGPT.

Avantages

The drag and drop feature for creating views is a very productive feature. The ETL is also great, it's easy to use and, for more advanced users, it evens permits to write direct sql against tha data source you choose. Regarding performance it has two possibilities, you can cache in memory or in DBI data warehouse. The collaborative feature of this tool is a must to have feature, I specially like the data driven notification option that could alert you by email when a specific metric goes behind a threshold or state.

Inconvénients

It needs to take a step further and aboard predicted analytics!

Avantages

Dundas BI is a solid platform: it's more than a tool. With solid row-level security, a hefty selection of visualizations and the opportunity to present our user base with the ability to play with data, they won our vote. We compared them against: Tableau, Sisense, Domo and iDashboards. These comparative products had strengths as well, but when we made our decision, it was because Dundas gives our end users great control over visualizing what they see without unnecessary programming as well as our ability to use native SQL views we've already written with no need for modification. This in tandem with row-level security that we control at the data level made a perfect fit for our organization.

Inconvénients

I like to get up and going intuitively. There wasn't a quick-start guide on how to create your first dashboard: it was pieces of learning. Having now gone through the majority of their 100-level and 200-level courses and having created a number of assets, I can see why Dundas wants you to do their training...but for heavy programming go-getters, I wish there had been a quick document to start. They did, however, respond amazingly as they hit my demands for learning head on and answered my questions rapidly, even assigning me access to a technician for a few days while I was in crunch mode.

Avantages

Dundas seems to really understand the need of handling big data and the tools needed to process these overwhelming mountains of 1's and 0's into actionable data. While working with the demo of Dundas I was able to create a very helpful tree-map that showed me the dissection of purchases comparatively from vendor to vendor to evaluate our performance or "loyalty" per vendor by item category and so on.

Inconvénients

The U.I. of Dundas, while quite robust, seems to concern me in regards to the amount of boxes, checks, and clicks and long clicks I have to make to merely navigate my way through the program. I would rather see more keyboard shortcuts and less "Windows Vista" popups that slow my work. I felt like the settings I would implement would get lost. For instance, I would filter the vendors that weren't pertinent to my particular evaluation, then also the item categories that I wasn't interested in working with. Later on, when in the final building of the dashboard I wanted to add a checkbox filter to allow the end user to select individual item categories and be able to view 1 or all 20-30 at a time. Strangely, even though I filtered (or so I though) this data in the data cube level, I realized that the checkbox list populated with ALL the categories. This was quite frustrating. Also, I have yet to figure out how to go from an unfinished dashboard back to the data metrics screen where I built the KPI to start with. Unless i'm mistaken, it seems you have to go back to your saved metric set and then create a new dashboard after edits. Hopefully I'm wrong in my assessment of this but even so, the answer did not seem to be intuitive .

Avantages

• Ease of Use
• Flexibility of Product
• Performance
• Data Security
• Ease of Implementation
• Product Support
• Commitment to Security
• Pricing Model
• Commitment to Client Success from the Top Down

Inconvénients

Error Messages when using it in a Distributed Model can be a Challenge
• Brought up on last support call and they have committed to improving

Avantages

I really like their flexible architecture. They have many integration and stand alone modes that fits all scenarios. The technology stack aligns quite well with ours - so that was a plus. The visualizations and ad hoc reporting capabilities are great. The simple licensing model is a must, and very good customer support.

Inconvénients

The documentation on integration for both series 6 and 7 is a bit lacking - although I have seen a great push on getting it updated, its had to get any fine details. Due to this it has taken a long time for us to embed the solution properly.
Although series 7 has many advantages, it is also lacking in certain areas compared to series 6. Having no export of the reports makes it hard to mange tractability with source control. 7 series is still quite immature with a lot of bugs. Performance is always a concern.

Avantages

Izenda allows seamless white label integration for non-technical users but also allows technical users to customize all areas to provide a powerful solution that matches their core solution. It pushes the reporting burden away from IT and into the hands of the user and allows for complex reporting in a simple to use UI experience.

Inconvénients

The documentation whilst getting better still needs to be kept more up to date

Avantages

We integrated Exago software as an ad hoc reporting engine for our customers. It allowed us to expose our data model to our customers and provide for them a way to create their own reports. Some of the features that we benefited from, which we did not have in our legacy solution were the ability to create custom formulas in a report and also the ability to schedule a report.

Inconvénients

Our data model is very large and we would like to see some future improvements on how the designer handles all of the field lists so that the designer could be more responsive.

Avantages

Exago features highly adaptable and easily integrated API. We believe the 1 year and renewable purchase licensing fees are competitive and affordable.
We can , for one single year auto renewable purchase price, make applications for our systems that will apply to multiple servers.

Inconvénients

Exago reports that IT is unnecessary after development and integration . We have not found this to necessarily to be true.
We believe Exago's customer service resources are a challenge to access.

Avantages

Express design view makes drag/drop reports a reality.
Web-based report designer
Extendable to meet complex reporting needs
Integration options for making Exago a seamless part of the product
Great training sessions for admins and End users
Outstanding support

Inconvénients

Grouping could be improved
Missing ability to define variables without using custom functions
Cross tab reports can be daunting for new users

Avantages

Dundas BI easy to customize and very friendly GUI. you can easily navigate to ETL process, Scheduling job, admin activity, configuration, user security and roles.

Most important thing is very well visualization options, flexibility, stability and multi tenancy licenses.

Customer Support is really very good.

Inconvénients

Required better folder structure to manage data cubes, matric Set and dashboard.

Alternatives envisagées 

Pourquoi choisir Logi Symphony 

Avantages

Rich visualizations; tons of choices for visualizations with almost limitless customization; cube-builder platform is a very convenient environment for ETL - accommodates newbies with graphical tools and coders with convenient SQL, C#, and Python interfaces; state notifications are convenient and intuitive; good security.

Inconvénients

Fairly tough to learn this platform - not always intuitive - hard to do simple things sometimes; limited (statistical) analysis toolset - no ML, though Python integrates nicely and has some application. v6.0 was a good step forward.

Most customer support technicians are outstanding. Very skilled, knowledgeable, helpful. Other times, you have to bounce emails back and forth for a week before getting meaningful answers to your questions.

Avantages

- Ease of Use
- Customer Support
- Reporting Options
- always looking to improve the product
- Love the output options, dashboards, graphs, drill-down reports, cross tab.

Inconvénients

- sometimes complex logic
- most of the time our data does not match northwind model so samples are hard to turn into relevant business cases.
- Integration is sometimes tricky and mostly with our dev team.

Avantages

Exago has many features that showcase our data into meaningful visualizations and analytics for our clients. We use Exago for both standard reports in our product and custom reports. We've found Exago to be a robust reporting tool that meets the needs of both our company and our clients.

Inconvénients

There are a few features that could be more user intuitive when creating custom reports and filtering. However, we have found Exago's customer support to be responsive and their documentation is extensive.

Avantages

This is certainly the best value for all of the functionality you get, compared to other products in this space. Also, there isn't much that can't be done with a little code, and it is very easy to use from the end user perspective after it is set up. I would also like to mention that their support is extremely responsive and very competent. The end users and management love Exago here.

Inconvénients

While there aren't many things not to like, the one thing that I would like to see, would be some generic out-of-the-box frontend that wraps the functionality to build off of. While they provide a page to create reports and one for administration, it would be nice to have something a little more robust.