Yetiforce CRM

Avantages

The most complete CRM system with many built-in features. YetiForce offers far more customization than I ever thought and it is pretty easy to adjust the system once you figure it out.

Inconvénients

Nothing as of now. The software is fast, stable and helps me with my day-to-day tasks, so I cannot complain. I'd love to see a mobile app. But maybe it's better to work strictly from computer, helps to stay focused.

Avantages

It's open source and built with PHP and Mysql, so can easily setup on your on localhost or your remote server, and any other platforms that supports Apache.
You can easily modify it according to your needs.
Almost all parts that are necessary for a CRM and a Marketing system are available in this package.
It's responsive, so you can use it in your cell phone, tablet, or laptop.
The skin has a new face, according to new flat designs, that are not available in most other CRM applications.
The installation of this package is very easy, although it takes a few minutes because the back-end is complicated for generating tables and setting up some required files for starting the application.
It's portable from installation system to the other system with just modifying some simple files.
Totally, it's an excellent web application that might be used by anyone in different disciplines such as end-user, administrator, and developer. Also, it could be used by any company types, from an samll-scale business to medium-scale and even large-scale firms.
Large-scale businesses can modify and customize this application according to their requirements and make it integrated with other ERP applications in the company.
In contrast with Vtiger, I have to point out that Yetiforce is more user-friendly and is simple to use.
Also, back-end in Yetiforce is more readable for developers, in contrast with Vtiger.

Inconvénients

It seems there is nothing to discuss about this application disadvantages.

Avantages

The UI was clean and modern and should give great ideas to other developers ...

Inconvénients

YETI Force CRM looks more like a discontinued project. At the time of writing (02/2025) their Github repository has been archived and not accepting anymore comment.
Moreover the project is lacking a serious user documentation, many users are struggling to find solution to very basic issues.

Avantages

Unique design, transparent and easy to customize. Each window has as so much data as the brain can handle and you do not feel that you have lost control.

Inconvénients

Working with customers is changing every day and I can adapt quickly and easily to this

Avantages

Once you've got things properly set up, Yetiforce is easy. Once you grasp the unique process Yetiforce uses, it organizes your leads and sales process beautifully. There are a lot of features, a lot of options...and once setup to use, it's easy and easy to train your sales and marketing reps.

Inconvénients

Initially, although the basic install is easy, the setup/configuration and learning how the flow works is daunting and a little confusing...you definitely want to checkout the documentation before delving in (unlike I did). Once you grasp the flow that Yetiforce uses, it begins to make sense.

Avantages

- cheaper then others
- very scalable
- opensource

Inconvénients

Support and business model changing during your subscription. It started with
- 750GB disk space + 750GB backup now they shrink it to 20GB/120GB
- it started with premium support in cloud hosting now you have to pay extra and they just tell you that when you have critical problem
- price went high too much and services included in package went down without notitying customers

Alternatives envisagées 

Pourquoi passer à Yetiforce CRM

Avantages

The choice of functions available and the opportunity to log most of the activity in a single platform.

Inconvénients

It needs various module and components to be activated to start with. Then, simple functions like the email integration does not work and you start thinking again about whether it is a wise choice becoming dependent on this platform for all the activities in your operation. You guessed it. It is not.

Alternatives envisagées 

Pourquoi choisir Yetiforce CRM 

Logiciel antérieur 

Pourquoi passer à Yetiforce CRM

Avantages

We have been using YetiForce for a couple of years and it has never let us down. It is quick and intuitive. The producer offers several support options, including free support. It is a decent application that requires no subscription or license fees. I would recommend it to everyone who is looking for a reliable open source CRM.

Inconvénients

The documentation could be better, and there could be more color themes to choose from, but right now is also all right.

Avantages

What I like about Yetiforce, is that although it is a free download tool, it is very complete and intuitive

Inconvénients

I do not see that I have many things to improve, however they could add automatic updates. For the rest, I think it's a good application

Avantages

The features and customization's are a lot.

Inconvénients

Time and effort required for a developer intermediate to work through the in-depth customisation's.

Avantages

L'interfaccia è semplice e intuitiva, raccoglie sulla sinistra i principali riquadri di interesse, è veloce on premise e si vede che è scritto molto bene dal punto di vista del software. Di gran lunga superiore a suitecrm

Inconvénients

La documentazione è inesistente, pochi manuali su cose inutili e per la maggior parte scritto in polacco (così come i video). Il forum di supporto è anch'esso molto scarso, basti pensare che non esiste un software ad hoc ed al suo posto viene usato github, che serve invece per lo sviluppo. Da qui si capisce che è un software pensato da uno smanettone, e non da un imprenditore per gli imprenditori.

Avantages

Ha tanti moduli di base già installati e preconfigurati, tutti personalizzabili. Grafica di base non tra le migliori ma una UX ben pensata.

Inconvénients

Manca tutta una sezione di newsletter e mailing, peccato perchè sarebbe stato perfetto.

Alternatives envisagées 

Pourquoi choisir Yetiforce CRM 

Logiciel antérieur 

Pourquoi passer à Yetiforce CRM

Avantages

All necessary modules, widgets and features are already in the system for free, the developers also provide free help. The system is quite easy to install and manage and it's very user friendly when properly configured. One of the factors that made us choose YetiForce is their beneficial license. The app is fast, secure, looks good and works well.

Inconvénients

Quite limited know-how resources like tutorials or manuals, no auto updates, some functionalities still need some work (eg. chat).

Avantages

Feature rich, easy to customize, ability to create your own modules, fast loading (no shaky screen transitions like my old vtiger used to do), superbly integrated with components such as Roundcube

Inconvénients

Lack of documentation so it requires some technical ability to do customizations and setup some tasks

Avantages

YetiForce is a great and free open source CRM. It's very user friendly and easy to navigate, you can customize pretty much anything you want. You get exactly what they promise - a complete and fully functional system for free. Each new update brings a ton of improvements and new functionalities. If you run into trouble with the system or updates you can always use their free support. I sincerely hope more open source projects follow this path.

Inconvénients

Updates are usually postponed by a couple of weeks from their initial "deadline" and there is no auto update function. As many others mentioned, the documentation could be improved.

Avantages

YetiForce has a lot of versatile functionalities and tools that can be easily found in the application. It's also fairly easy to manage from the administrator's perspective. Updates and new features are released quite regularly. The application is free and opensource so the possibilities are endless.

Inconvénients

The documentation is incomplete, sometimes you have to experiment with some settings because there is no description that would explain what certain options do in the system.

Avantages

CRM is fully customised which makes it suitable for all our activites. Team has demonstrated good understanding of our business needs, contact with the vendor is easy. Documentation for implementation was well thought-over. This system user friendly, despite it is techinical compexity. We will continue cooperation with YetiForce.

Inconvénients

Each phase implementation is quite time-consuming and needs excessive testing, but we have faced no major issues.

Avantages

YetiForce is an all-in-one solution and still remains free. When I first found YetiForce I wasn't sure how good a free CRM can be judging from my previous experience but I was pleasantly surprised. I had no problems with the installation and configuration, all the users got used to the software pretty quickly as well.

Inconvénients

There is nothing major that I dislike, just a few small issues. I think an update notification would be a great addition, whenever a new update is available the admin could get a notification in the CRM. Another thing that could also use a notification system are emails, it would be great if YetiForce had sound notifications when an email is received.

Avantages

Offline installation, safe code, many many many features (you're good when you use 10% of them), nice responsive interface, e-mail integration, customization, ease of maintenance and backup.

Inconvénients

Occasional problems with updates, some of the features sometimes suddenly disappear with the major version change (security reasons), could have been better documented.

Avantages

The major advantage was its flexibility and virtually unlimitted possibility of adjusting it to the needs and type of business you run. We have been using it for a couple of years now and it turned out to be really effective. It's fast even when you are handling huge database. Moreover, it is clear and coherent and for the above mentioned reasons it has been a great support for us. The system is being continually expanded and the existing minor bugs are easily deleted by updates.

Inconvénients

It requires advanced server settings which might be problematic if you are working on a shared server.

Avantages

I used a couple of different CRM apps before, both free and paid but they were never enough. If they were free they didn't have everything I needed, if they had everything I needed they were simply too expensive. Yeti Force, however, beats them all. I had a few issues at the very beginning but they were fixed pretty quickly and it's been working well ever since.
Great project management features, free support, allows you to enable/disable modules and add custom ones.

Inconvénients

I think that the documentation should be a little bit more detailed because sometimes I can not find needed information.

Avantages

The flexibility of the system, you can add field in the modules very simple. You can make your own modules very simple.

Inconvénients

There is no usermanual at this moment, and the PDF module is not that extended. sometimes it's hard to upgrade the system to a new version.

Avantages

flexibility and well organized code

Inconvénients

Should have some easy to manage webforms generator and robust flexible customer portal

Avantages

It really has amazing functionality once you set it up to fit your business. I have been using it for almost 2 years and there was never a thought to find a replacement for this CRM. Especially that there are modules that aren't free in other systems and you can have an unlimited number of users also for free.

Inconvénients

Only documentation could be a bit better. Some articles in the documentation can be outdated as the system changes so this can create set up delays.

Avantages

Customization for our needs is splendid! We can create new featrures which we need almost on demand.

Inconvénients

This software is still evolving, so base configuration and features can be not enough. You can develop almost everything, but in that case you need to know what exactly you want and you have to predict all consequences of that (what is not easy).