eWay-CRM

Avantages

de toutes les fonctionnalité existantes dans cette application, celle qui me semble meilleures est la récupération des leads. car cela donne des opportunité de les avoir en clients dans les prochaines étapes

Inconvénients

Au début on pourrait se perdre mais après une bonne dose de formation il est agréable de l'utiliser

Avantages

that is modular, very flexible und built into the outlook as add-in

Inconvénients

some features to program is rather complicated, but with help of the videos of instructions it can be done

Avantages

The way you can customise the screen (Forms) with the Formular Designer. We will start with one licence to continue the setup. If the CRM works we will invetsigate the possiability to use the Project function to build our custom TMS System (Transport Management System) with project costing.

Inconvénients

That you are unable to design the pdf and print layout. We have been told that this can only be done by e-way programming staff. Multi currency function for offers. Not very flexible to set up on your own.

Alternatives envisagées 

Pourquoi choisir eWay-CRM 

Logiciel antérieur 

Pourquoi passer à eWay-CRM

Inconvénients

too many notifications coming every day to my email

Avantages

It's straight out of the box, easy to setup unlike most other platforms.

Inconvénients

Having time to get to grips with the power of its capabilities.

Alternatives envisagées 

Pourquoi passer à eWay-CRM

Avantages

The system is similar not only in appearance but also in its functionalities to Outlook.

Inconvénients

The connection with Outlook occasionally drops. After EWAY updates, database synchronization errors appear, which then need to be resolved with the IT department.
User-unfriendly linking of incoming emails to individual projects.

Avantages

We chose eWay because it's built into Outlook, it's really handy. You can easily match emails to opportunities and save them. You can easily see what stage of the negotiation you're at. It is good for mailing campaigns.

Inconvénients

Maybe it would be good to have more possibilities in creating mailing. The templates are very strict and some elements cannot be removed from them. More options for text alignment, slightly better editing.

Alternatives envisagées 

Pourquoi passer à eWay-CRM

Avantages

The complete merge of my database from Outlook BCM 2010

Inconvénients

The time for webinars/Masterclasses are only scheduled for office hours in US.

Alternatives envisagées 

Pourquoi choisir eWay-CRM 

Pourquoi passer à eWay-CRM

Avantages

Simplicity, clarity, customer-specific setup, professional approach of EWAY staff during implementation.

Inconvénients

I have no reservations about the system, it works according to our wishes and settings.

Alternatives envisagées 

Pourquoi passer à eWay-CRM

Avantages

A game-changer for managing clients and projects seamlessly.

Inconvénients

It works well for us. A few tweaks could make it even better.

Avantages

Automatic import of emails that works well.

Inconvénients

Multiple modules. I am lost sometimes.
I am not sure what are the differences between online desktop etc.

Alternatives envisagées 

Pourquoi choisir eWay-CRM 

Logiciel antérieur 

Pourquoi passer à eWay-CRM

Avantages

It is possible to trace an enquiry logged and see all relevant documents on one enquiry

Inconvénients

Fact that things duplicate themselves likes e-mails and documents in task but also placed on deal or contact while you can not create a second and so forth deal for the same client with the same e-mail address, you must delete e-mail address and add into notes

Avantages

Integration with desktop Outlook and other MS applications,
easyness of use, simplicity of user interface

Inconvénients

A bit complicated workflow management, non-perfect integration with Outlook tasks

Avantages

easy to use system as long as you dont make any mistakes.

Inconvénients

accidentally removed a field from the system and to have it restored would cost us a support fee..

Avantages

eWay-CRM stands out for its ease of use, helping me create invoices and manage responsibilities results easily. The automation capabilities save time, and it’s a reliable answer for organizing client statistics. With remarkable IT help and clean commercial enterprise methods, it’s a step in advance of options like Money-S and Pohoda.

Inconvénients

eWay-CRM most important drawbacks are slow performance at instances, no offline functionality that can interrupt work.

Avantages

possibility to connect to PowerBI
low licence fees per user

Inconvénients

The speed. It takes long to open items, load grids etc.

Avantages

It is integrated with Microsoft Outlook.

Inconvénients

It looks like something out of the 90s. Super-complicated, slow, endless updates slowing down the rest of the system, not user-friendly at all. Maybe it's great for accounting, but it is the worst as a CRM. When I compare it to Pipedrive I used before in a previous company, it was so much better. Also, working with data is pain in the ass. I would like to but I can´t be bothered with this system. In Pipedrive, I could see visualizations of my targets, revenues, etc. at 1 click.

Avantages

Price
Easy to adjust to your needs
Incorporated in Outlook

Inconvénients

Lack of connections to other systems or 3rd party services

Avantages

It is easy to use. It is easy to implemented and it is very user friendly. eWay - CRM is oriented on customer. The support is very helpfull.

Inconvénients

The necessity of frequent updating of the entire eWay, sometimes it gets stuck in the work.

Avantages

creation of customized modules according to customer needs

Inconvénients

slowing down of MS Outlook when creating a project, filtering orders etc.

Avantages

Simplicity and flexibility of the system.

Inconvénients

The company could provide consulting services before and during system deployment.

Avantages

Designed for smaller agencies, eWay simplifies facts capture, retrieval and pipeline control even as providing seamless touch sync and cell accessibility.

Inconvénients

Works well overall, but could use more template options.

Avantages

Output and filter settings. Operational work in the system and data range.

Inconvénients

I can't think of anything. Everything works according to our wishes and requirements.

Avantages

it works like an application in MS outlook, we don't need to run another application or program

Inconvénients

In the email preview, it is not possible to find out whether the email is assigned to eWay

Avantages

CRM integrated to the Outlook.
Workinkg with calendar, i can plan meeting throw the outlook calendar. I see history of the meeting in the calendar.
Working with opportunities, I can follow my pipeline of projects.

Inconvénients

Slowing down the Outlook. Sometimes i must wait couple of minutes then I can work.