Re-Leased

Avantages

Re-Leased is a very accurate and clean software to use. It has saved me 100s of hours chasing invoices, payments and maintenance tracking for my business! But what I like the most is how quick, efficient and amazingly friendly the customer support team is! Big shout out to Kim and Carolyn! All of it can be done from anywhere, so long as you've got an internet connection!

Inconvénients

I'll admit I'm not the most experienced accounts person so the trust accounting part of the software does tend to be a little tedious! But that's more myself not being able to keep up with how efficient it is! But again, whenever I have a question the team answers straight away with the solution!

Avantages

Re-Leased will save me 400 hours a year, which is about 20% of the working year. I want to save that time and spend it on creative things and growing the business.

Inconvénients

I had been looking for a solution for two years. I looked at a number of platforms in this space and none of them really had a proper product that you could access as a professional straight away. And they didn't seem to understand what real estate is about to the same level as Re-Leased.

Alternatives envisagées 

Pourquoi passer à Re-Leased

Avantages

I manage 17 LLC’s. So being able to login to one platform and enter all invoices in one place is helpful

Inconvénients

After over a year of trying to onboard, we have been passed on to 4 different account managers and things are still not running the way they should be

Alternatives envisagées 

Pourquoi choisir Re-Leased 

Logiciel antérieur 

Pourquoi passer à Re-Leased

Avantages

Step by step training and onboarding to platform is well designed. By the time we went live we were confident on how we would use the platform on a daily basis.

Inconvénients

Released does everything for our needs. I’m sure there’ll be things that come up, but I don’t have any suggestions at this time.

Avantages

We like the integrations - we wish there were more!
Lots of features and functions with good potential
Visually nice database
Good support system for users - shoutout to Carolyn

Inconvénients

Flexibility is important for us and we're currently using many tools to do what Re-leased should be offering.
Open API could help our flexibility with leases.
Terminology can be confusing to the individual users.
Not a lot of support for building maintenance.

Avantages

Re-Leased is very intuitive. If you've used apps before, it is really quite easy to pick up. Of course, there is quite a lot of work to do to get it set up and running correctly, but Re-Leased do a lot of the work for you in-house and some set up work is always going to be required with any system. The team you deal with are all super friendly and easy to get hold of and answers are received fast. Very happy with how the system is now running our portfolio with minimal input day to day from us.

Inconvénients

There are some VERY minor issues but they are more down to how we want the system to work rather than any fault with the system itself. The good thing is, Re-Leased listen to their users so if enough people ask the same question, implementation into a future update is likely.

Avantages

Ease of use, available anywhere in the cloud, unlimited users, great customer service and help when needed, unlimited cloud storage

Inconvénients

As an early adopter of this software there were a few kinks early on that didn't quite work the way we wanted them to work, however the team rectified these after we highlighted them

Avantages

Easy to use and data available on iphone & ipad when out of office
Support very good

Inconvénients

Cannot calculate interest re late payment

Avantages

I have used many Property Management software packages throughout my career and in the short time of using Re-Leased I have to say it comes out tops. It is so easy to work with and obtain the information you need at a touch of a button. It is visually pleasing and has everything you need in order to operate an efficient Property Management service. It has unlimited potential and I am excited about working with Re-Leased going forward.

Inconvénients

I have not come across a negative in all honesty - they have thought about everything.

Avantages

Our ability to work with investors, manage multiple portfolios and multiple trust accounts has been made easy. The information is presented in a clean user friendly format.

Inconvénients

Owner group management is quiet limited and this could be worked on. Minor customization like white labeling and custom labels to match our business is missing. Surely miss a mobile app.

Avantages

Very easy to learn and use and it has places to store all of the information required for quick reference anywhere and at any time.

Inconvénients

A couple of the functions aren't straight forward e.g. loading new management fees if they differ from property to property.

Avantages

Visually and functionally great with excellent customer support and capability to offer flexibility to our clients for trust accounting or non trust accounting, commercial or mixed used buildings, variety of owner statement options, reporting and owner portals for our clients to view their property status and more. Im impressed and will look forward to utilising the product to its fullest.

Avantages

By far the most notable part of Re-Leased is the support team. They are always quick to respond and super helpful.

The product itself is easy to use and continually updated.

Avantages

Very easy to use. Lots of features. Always updating and improving.

Inconvénients

Its not very easy to get a report that you want and when you do it is not very clear. Re-leased are aware of this and are looking to improve this side of things in due course which will be great.

Avantages

Easy to use. Trust accounting is really good. Training and onboarding has been really productive and enjoyable.

Inconvénients

Cost .
Inputting big data. The big data drops are hard to use so we end up doing manually.
It would be good if there was a standard chart of accounts and tax items for properties where we dont manage accounts, only facilities and leases. Alternatively being able to enter info to leases without having a chart of accounts where we only manage certain aspects of the property/namely when we dont do accounting

Avantages

The fact that it has everything to hand to view in a quick and easy manner and retrieve any historical info

Inconvénients

Not sure if I have any criticism at the moment being relatively new to the organisation and systems
I am sure that over time as I become more familiar with the software I will probably have questions about the capabilities but at the moment it seems to answer all my requirements.

Avantages

I like how easy it is to set up a new tenant and I feel adding the pictures of the properties do really help especially when you have a big portfolio

Inconvénients

Sometimes I find it hard to pull a report that I need to get to see who has paid their rent compared to who hasn't

Avantages

Its many features, capabilities and its ongoing development.

Inconvénients

Any limitations in its capabilities that I came across.

Avantages

I find it very friendly from the commercial department, all the information is successfully saved and easy to get.

Inconvénients

From the commercial department, the things we do is to look for tenant's and property's information.

Avantages

Very Detail Oriented and Streamlines our business. Getting used to the work orders throughout our organization and the maintenance staff is liking the availability through the internet and receiving info on their phones.

Avantages

What I like the most is that the software is cloud based and the integration with other accounting software, such as, Xero. Re-leased offers features like, maintenance hub and a calendar, to keep track of what needs done in each property. Customer support is fast to respond and they are willing to schedule training sessions with property managers and admin as needed.

Inconvénients

The price for Re-leased has increased dramatically in the last few years but I believe that it offers a great value.

Avantages

Simplicity, clarity, excellent customer support, cost effective. Should have gone with re-leased from the start

Inconvénients

My technological abilities are limited so am not qualified to comment but can't think of a negative

Avantages

for me having all the rents and repairs all in one place and on one programme is really good for us

Inconvénients

I think if released could link to outlook it would be good for me as to remind me of upcoming maintenance

Avantages

The sync with Xero brings the accounting and financial side of business to run smoothly besides the rent management side.

Inconvénients

Rent invoice issue dates and due dates need to be more easily changeable within the software. The maintenance function could be improved.

Avantages

Integrates with Xero, holds all lease and tenant information.

Inconvénients

Service charge accounting could be enhanced a little more.