EZRentOut

Avantages

It is absolutely wonderful to have the feeling of being the supreme CEO of the rental world with just a few clicks. I love how this cloud-based all-in-one software takes care of tracking every piece of my rental equipment. It's like having my own army of virtual assistants working for me!

Inconvénients

Although the integration with other platforms is fantastic, sometimes I feel like my relationship with them becomes too close. It's like they're conspiring against me to make me fall so in love with this platform that I can't live without it. But hey what can you do, I guess that's a small price to pay for being a teacher for hire.

Avantages

I love that i have a dedicated account manager who is able to answer all my questions. I would have preferred to have gone through each of the options to set up the customer and business side during on boarding. I like how easy it is to customize different things like the invoice and the service agreement i created. I also really love how easy it is to track order status and update the assets.

Inconvénients

I dont like that i cannot track my expenses that are tied to orders. We are a company that owns a fleet of classic vehicles that require quite a bit of maintenance, along with fuel expenses to haul to and from locations, etc. There is not a way to track expenses in this capacity and i would like to see that change. I would also like to see a P&L of sort for each asset. I can add in the cost of the purchase but the repair and maintenance costs are not pulled together where they can be easily compared to show profitability for each asset. I would have to run reports and do math on each asset to find that. I would ideally like to see a field in the asset screen that shows the total cost of ownership and the total income for the asset. I also would like to see the workorder screen have the ability to book mark where i land if i chose to go to work orders. I dont need to see every WO i ever created, typically if im going to the WO page i want to see the open or in progress items.

Alternatives envisagées 

Pourquoi passer à EZRentOut

Avantages

none. There is nothing I really like about this system

Inconvénients

Its difficult to set up. Support tries to help you but really don't know how to operate the system either. It takes days to get a answer on something. I still have no result to my issues of processing cards with payarc.

Avantages

The easy of tracking gear and being able to see it on a map

Inconvénients

The location services don't alway follow on the map. sometimes I have to try and find the longitude and latitude of the location, the address don't register.

Avantages

This software helped us track our inventory. We are a mid sized wardrobe house, and it is very difficult to keep track of real time rentals. (what is in and what is out) This rental software made is so much easier. It is affordable, and does mostly what we require. It does the work for us. It gives me time to think about the running of the business and any real time concerns. My clients are more confident because they can log in, and see what they rented, the condition it was in, and any other concerns they have. We looked at hiring someone to create a rental program for us, and the quotes we received would cost us over 10 years of the EZRentout subscription. !! So, for us it was an easy decision. Free up our thinking brains , let EZRentout take care of the tracking, invoicing, and billing. Customer service is easy to deal with, and we even let our subscription run out by mistake, and were able to just get back on board once we realised the credit card had expired...

Inconvénients

We have been with EZRentout for years. In the early years, there were many changes we needed, and other customers brought them to the attention on the EZRentout team...and now they have been addressed. Our business isn't straightforward...each client is different, with different requirements and individual billing differences. My complaint isn't really a complaint....i would say that because the software is perpetually improving, my complaint is that i keep having to learn new things....but I think that's excellent.

Alternatives envisagées 

Pourquoi passer à EZRentOut

Avantages

Order automation
Organization of inventory through categories and zones
Easy to use once set up.

Inconvénients

Bit time consuming to set up and tweak
Unforgiving for mistakes, have to essentially clone and redo any orders once they're past a certain point if you didn't catch something.

Avantages

The amount of customisation and thought towards features that fits a inventory management + equipment rental workflow, is clearly quite thought out.
From the get go, we were overwhelmed by the amount of features available in the software. It will take you quite a while to figure it all out.

We came over from a failed product development of a similar system with another development company, before finding out about EZRentOut. Should have found this product about 6 months to 1 year earlier.

Inconvénients

The mobile app still feels like it's stuck in 2012.
Integration of barcode, QR and RFID scanners could be more intuitive. Check-out and check-in photo checks via cameras could be a feature as well.

Alternatives envisagées 

Pourquoi choisir EZRentOut 

Pourquoi passer à EZRentOut

Avantages

It helps keep everything organized and in order. I like that I am able to use anywhere and any time

Inconvénients

I would like to see a feature of sorting the orders by date for every time i go to the orders tab. also a quick button for next day orders our and return. same day is helpful but next day would be even more helpful to prepare

Alternatives envisagées 

Pourquoi passer à EZRentOut

Avantages

What I liked most about EZRentOut is its comprehensive and user-friendly features that cater specifically to the needs of a company manufacturing and renting out prefabricated workspaces. The ability to manage reservations, inventory, recurring rentals, rates, and maintenance seamlessly is highly commendable.

Inconvénients

While EZRentOut does offer a mobile app, a few users may have encountered occasional glitches or limitations in its functionality compared to the desktop version. This could affect their ability to manage their rental business efficiently on the go.

Alternatives envisagées 

Pourquoi passer à EZRentOut

Avantages

easy to use and customize , does not take long to learn

Inconvénients

more modern interface , with more options , easier WO process

Avantages

Very easy to use - easy to correct data.

Inconvénients

It lags from time to time - typically at times that are most crucial. This could very well be our hardware.

Avantages

I like the ease of use. The site itself is neat and organized so it makes it easy to learn how to use.

Inconvénients

Sometimes there are unnecessary categories, but you slowly learn what ones to fill out.

Avantages

It is used to create customer invoices for equipment rental. It is a separate from the accounting software, as such facilitate to keep the accounting numbers in order

Inconvénients

Lacks credit and debits notes...........

Avantages

Not many equipment rental softwares can cater to construction equipment rental industry. But this one nailed it in terms of operation processes and pricing methods. This software certainly helps to improve a company's processes by leaps. Not only the software, the support was the best we've experienced so far. Although we are located much further away from the United States and some requirements may be different, they're always willing to listen and help us. Can't wait to make use of all the features available in this software.

Inconvénients

We know there is no one best solution for everyone because every business is different. The software is very good, and their team is constantly working on better features, which is what we really appreciate. We thought the bundle feature could be more robust in terms of its flexibility to swap items within a bundle. This would definitely be more helpful for us. It would also be good if we can have more control over the customization of the printout templates in terms of the placement of different fields and line items.

Avantages

Its easy to use and to set up, and any issues are taken care of in a timely manner.

Inconvénients

It seems that some things updates are rushed and not fully tested which leads to many calls or emails to tech support.

Avantages

Easy to use, no need to install anything. New features are added continuously.

Inconvénients

There have been some small bugs when working with large number of items, but the support has always been very helpful.

Avantages

This software is easy to use, and has features which are very useful. Daily use of this system is very functional. Customer support has always been very helpful.

Inconvénients

The help screens and are robust, but some of the instructions refer to verbiage which has changed, so finding exactly what you need is sometimes trick. Customer support is very helpful, however their response time via email varies from a few hour to 24hrs.

Avantages

it`s a complex system, helped me to leave excel behind, so far the system is always online and fast. I don't use Ezrent to make my invoices, instead, I copy the information from EZrent and manually create an invoice, the best thing is that every invoice now is accurate and has no mistakes.

Inconvénients

integration with Xero is poorinvoice and documents layout is poormany features but some of them do not work so well

Avantages

Billing /schedule a rent. I also enjoy the problem solving aspect, any time I reached the support team

Inconvénients

At the beginning is hard to use, but you get used to it quickly

Avantages

1. Web based, can access from anywhere, scan from anywhere.
2. Lots of options and layers to package kits together, good for a company like ours where we have gear in cases and need to track the case AND what's in it.
3. The cost, it's a really good value for the features you get.

Inconvénients

I would like to be able to load more than 100 items per page.

Avantages

This software is primarily geared to a hire service business and does this very well. Most other hire systems have full accounting packages included which is not what we needed and would be more expensive. EZR has a good Xero integration too.

Inconvénients

If you're wanting to charge a company for the hire, you have to set them up as a "customer" as when they're entered as a "business" they can't be charged but you're expected to have their employees in there. Charging employees is a problem when the data comes through to Xero (needs to be the business name).

Avantages

All my assets can be cross-referenced in many ways. Some I may not have even discovered yet! I can keep track of Instrument rentals, and call customers when payment is due. I can send depreciation information in a report to my accountant, and EZRENTOUT calculates it for me.

Avantages

I love how easy the layout is, and how simple. There is nothing too complicated, and things are very easy to keep track of and maintain. The customer support is amazing.
I also love how customers can suggest features, and the ezrent staff takes them into careful consideration based on overall functionality. Very intuitive team behind this software.

Inconvénients

Not having certain features (yet!), but again, the Ez Team never ignores a suggestion, and considers them very carefully.

I haven't found too much that I don't like honestly...and when I do, they are minor and I just contact support about it!

Avantages

This software is easy to understand and easy to use. We rely on it daily.

Inconvénients

No complaints. Took only a day to get used to how it runs.

Avantages

Handles about 85% of what we were looking for in a new system

Inconvénients

Still a few work arounds. A few more fields specific to our business that tie order processing to the customer will help