Twice Commerce

Avantages

Le tarif intéressant, la facilité d'utilisation.

Inconvénients

Rien, tout ess ok même le support est très rapide.

Avantages

Ce logiciel est très facile à utiliser et assurer la prise de contrôle sur les tâches dans ton entreprise

Inconvénients

Il n'y a pas de difficulté majeure sur ce logiciel , juste une pure merveille

Avantages

I like that Rentle has multiple pickup locations enabled, and the interface is simple, easy to learn. It is smooth functioning on my Squarespace website and looks beautiful. Provides a no-code solution to take payments and deposits.

Inconvénients

I wish there were more options to customize the calendar function of Rentle, and also, remove the Privacy Policy popup. Last nitpicky thing is I wish that renters can select the pickup location first, before they select the date that they pickup the car, and before the calendar part.

Avantages

Perfect for international customers with multiple languages
Simple to use for both staff and renters
Good product categories system
Helpful and responsive support team
Works well with my website JoyGames.es (Toy Rental Tenerife)
Easy payment system

Inconvénients

No option customize customer emails
Missing product search feature (customer facing)
Would love more customer communication options

Alternatives envisagées 

Pourquoi passer à Twice Commerce

Avantages

I like that is easy to setup to validate out business plan. if our plan works, than we can earn money.That money we will put in the upgraded versions of Rentle

Inconvénients

It's a bit basic. but that's normal for a free version

Alternatives envisagées 

Avantages

I tested three different applications and found rental solutions a bit challenging for e-commerce; however, I landed with Twice and the user experience is better and it's easier to manage from a backend perspective. The company is working to add some additional features which could potentially throw them over the top in terms of beating competition. Anxiously awaiting the updates.

Inconvénients

There needs to be an improved checkout experience and ability to create orders for sales and not just rentals from the admin panel. And they need to make the site more user friendly for affiliate marketing.

Avantages

We liked the ease of the website. We looked around for the right provider and found Twice to be the best around for the price. It is easy to use, easy to set up and there is plenty of help on offer should you need it.

Inconvénients

Occasionally the website can be hit and miss. It hasn’t been a problem for us yet, but we feel we may have lost out on a couple of rentals from the rental calendar having a bug

Avantages

Customer service is good and the the platform is easy to use.

Inconvénients

The booking calendar is in big need of on update. Could be much better with converting visitors.

Alternatives envisagées 

Pourquoi passer à Twice Commerce

Avantages

It is easy to create and customize products. The WordPress plugin keeps customers on our site, and products display is ideal.

Inconvénients

I would like to see more integrations with "Make"(integromat) and/or Zapier to better improve customer experience when reservations are rescheduled, cancelled, etc. for triggers to happen and work with other apps such as ActiveCampaing, GoogleSheets, etc.

Alternatives envisagées 

Pourquoi choisir Twice Commerce 

Logiciel antérieur 

Pourquoi passer à Twice Commerce

Avantages

The simplicity is what we appreciated the most about Twice Commerce, really simple and good looking UI that doesn't look like from the early 2000's. We can really simply and even bit entertaining way manage our products, send invoices, and get our customers to simply rent our e-bikes. Also I must say that today we needed communication with the support and in matter of minutes we got a nice response back, no waiting, no need to stop our process of working.

Inconvénients

There isn't much to dislike about Twice Commerce, basically everything that I covered in the things I like about Twice Commerce are the only important ones that me and our company needs.

Avantages

This platform has helped categorize the entire rental business I own and operate. Keeps track of inventory, AND takes online payments

Inconvénients

Packaging products can only be packaged with individual products and not multiples

Avantages

Very simple system but with all important features for rentals.

Inconvénients

Very simple, fast system with flexible technical support.

Avantages

the best point on rentle for me is that everything run around the rental products, we can have an inventory, a diary with the reservations, a website easy to use for the consumers

Inconvénients

I saw 2 big problems about rentle, the first one is the languages, i can't turn it in french in the admin part, only for the consumers, that's for me a really tough problem. Secondly the website is to limited, we can't change that much things and it's not personasible as i want

Avantages

east set up
easy to train staff and customers on use

Inconvénients

not a lot - could use native signature.

Avantages

The main reason I choose Rentle over a different platform was for the booking feature. I needed a calendar that syncs with 2 different rental products.

Inconvénients

I really do wish the online store had way more customizations to make it look more polished. I was advised to embed Rentle into a 3rd party online store platform to get more custom features that I need. At this time I am trying to keep costs low so I will deal with the lack of customizations for now. Adding simple things like, better home page layouts, adding pages for FAQs, email collection for site visitors, etc. Also at this time, I have no information on site visitors, traffic, SEO, ETC.

Alternatives envisagées 

Pourquoi choisir Twice Commerce 

Logiciel antérieur 

Pourquoi passer à Twice Commerce

Avantages

My dayjob is as a systems development manager for a large PLC and I've never come across a piece of software that does inventory management, order management and dynamic delivery capability all in one solution.

Inconvénients

I'd like more branding possibilities. As more people start using the software i think it becomes obvious that the website is built on a tool, that soon enough, everybody will start using.

Avantages

Easy of use and the price point was low enough to test the waters with the program.

Inconvénients

The website builder seems really basic. You are not paying much for Rentle, but would be nice to build out a nicer website and not be so restricted.

Avantages

Easy to set up and everything is clearly explained. Lots of content on the website to help you build your store based on other people's experience.

Inconvénients

I'd have liked the option to trial everything fully before going live. I've had to pay for the pro version to make sure all the features i want will work correctly before taking any money. It would be good if whilst your store was taking no money, you could use all the features without the pro payments.

Avantages

The developers are very active and listen closely to their customers, and they implement and improve features constantly. The integration with either WordPress or a simple, static HTML is very straight forward.

Every time I've had a question or concern Rentle was quick to reply and always took my issue seriously. I've even had online meetings with representatives from Rentle where I could elaborate on my issue or idea in more detail.

Implementing credit card payment was a little bit finicky initially but once I got it set up it's working without issues.

The service/software is very flexible, and you can customize it quite a lot to suit your needs. Initially there were a couple of features I needed but over the 12-18 months I've been using the software Rentle has added a lot of these features.

Inconvénients

At times it feels like the developers are adding and changing too much which makes it difficult to keep up with new features and functionality, both for me as an admin and for my customers. This also results in a somewhat messy and inconsistent admin interface.

Some settings are under Settings, others under Account, and some have their own item in the menu. When the inventory functionality was redone a link to Inventory was added in the Availability settings for a product with the text "Connect this product to inventory" but when clicking that link, I just get sent to the inventory management screen.

There is other minor stuff like this that all add up making it at times pretty frustrating and confusing to use the admin interface.

Pricing is also something I'm not especially pleased with as they've changed that three times during my 12-18 months of using the software. The current model is a fixed price per month which has a bigger impact on me as a small business than the previous model that charged a fee per booking.

Avantages

Easy to use, really good at explaining during onboarding. Highly recommended for rental inquiries.

Inconvénients

There’s nothing to complain nor discuss about all is perfect for me.

Avantages

Cost for small business just starting out was awesome! Customer service is great. Easy to use.

Inconvénients

payment processing fees, no payment integrations with lower fees available in the US.

Avantages

- easy integration in our daily workflow- easy shop integration in existing website- quick and efficient handling of in store rentals

Inconvénients

Nothing to complain about the operation and integration!

Avantages

I liked the fact that we got rid of the paper rental agreements. Rentle helped us increase our sales because the program itself offers extra items for rent, VIP packages etc.
Program was easy to use and learn for our employees.

Inconvénients

- Little more flexibility on the modifications. For example it would be nice if administrators could change the texts that Rentle displays after a customer has completed filling his info.
- Reports are OK, but I would like little more detailed reports. We have three rental shops and now the report is from all three together.
- It would be good to be able to stay on track on individual items rental history. For example; scan the barcode from a ski and from that get the rental history of the ski.

Avantages

is very convenient for making reservations
the setup is quite practical and easy to understand.
The staff is always there when I need them and they are practical and efficient.

Inconvénients

the dashboard: would add a weekly and monthly view of bookings
Account staff: I would add the name of the person

Another disadvantage of the program is that it does not take into account the importance of German customers with respect to the data that an official bill must contain for companies or institutions in this country, specifically the address.

Avantages

I've demo's a lot of rental software companies and used a few of them. Each one had glaring holes in inventory management or were not user friendly on the backend, the customer booking portal or both. In addition, they were usually way too expensive for for being incomplete rental software. Rentle is easy to setup and easy use on the backend and online reservation portal is really user friendly. Clean look that fits with our website's aesthetic. Track inventory, check out, check in, make edits to reservations and tracking bookings is all straight forward and easy to use! Stoked to have found Rentle.

Inconvénients

As soon as online payments in the US are up and running this will be the complete package for us!