ActivTrak

Avantages

This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive.

Inconvénients

One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting.

Avantages

ActivTrak has been a great tool for monitoring productivity across my team. The ability to set the parameters and also conduct on spot auditing has been great to the development of my team.

Inconvénients

I wouldn't say it's what I like the least, but I wish we could have a way to save screen activites, at least snapshots to be reviewed at a later time.

Alternatives envisagées 

Pourquoi passer à ActivTrak

Avantages

Decent hours reporting, I can see my teams screens.

Inconvénients

The app is often buggy, and not always operational. Not truly accurate

Avantages

It was really helpful for me to see what kinds of things people on my team were doing while they work and where we had people spending too much time using certain tools and programs.

Inconvénients

The difficult part of using ActivTrak for us was that we had to send it out to all of our people to have them install in on their computers. It led to some issues with people feeling uncomfortable with being tracked and took a lot of time/conversations to get everybody on board with what we are trying to do.

Avantages

Being able to review how staff works/hours worked

Inconvénients

No clear understanding of what some of the descriptions of work actually are tracking

Avantages

Good service, easy to use and lots of nice features. I really would have like to use this services. It was my first choice and would have use it if not for the cost.

Inconvénients

You shows a good price per users but when you go to subscribe it requires minimum of five users. I only needed one user which made the price was very high for me.

Avantages

ActivTrak is a great tool, and shows accurate information. I like that it's in real time that you can view employees productivity.

Inconvénients

The printable reports is lacking and could be better formatted.

Avantages

Easy to install, works across pc and mac

Inconvénients

User Aliases don't always work so if you use a generic login things can overlap

Avantages

Ability to track so many things, websites, utilization, productivity decline, high passive time. I am able to see whether the team is actively using tools provided for workflow. I can also verify if team members are using unauthorized websites such as social media sites.

Inconvénients

Nothing come to mind at this time. I am getting everything I need.

Avantages

It is a simple tool that works really well and gives me basic information I need.

Inconvénients

I would like more specific data, it feels like for the price it needs more.

Avantages

It is a great way to see how your team spends their shifts, if you have problematic people you can see what they are doing by installing an invisible client, this way you can ensure that your equipment is not being missused.It has great reporting capabilities.

Inconvénients

It sometimes does not updates as intended and it can be a bit problematic to delete the client if you want to be secretive.

Avantages

ActivTrak is fairly hidden though can be found by developers/competent IT people who know what to look for and it gives a way to be able to see after a fair amount of customising and configuring. Some elements such as seeing what is being used are useful but also we did seem to be logging quite excessively information we didn't need to capture.

Inconvénients

After spending a while customizing and adding what to track we did start to wonder if this too was taking more time than the benefits and it is also worth noting that ActivTrak doesn't take into account non computer based interactions so you might see a period of inactivity when someone is actually logged into a different system or on a different task then ActivTrak is blind to this interaction. We also noted that there is a risk people within your business think its a bit excessive and similar to forcing employees at home to keep a webcamera on all day.

Avantages

What we like the most is the fact that we can categorize activities as productive or unproductive, this helps us have a more accurate report when checkin out productivity and keeps us well informed of which users are accesing unproductive websites or applications, also the fact that we can customize the schedule in which the agent keeps track of activities since a lot of our employees are woking from home using their personal devices and they can use them withough worries during their free time.

Inconvénients

The installation process can sometimes be difficult as some firewalls and antivirus softwares block the agent from recording any activities, this means that even if the agent is sucessfuly installed we still don't get any records from it on that particular computer, it can be easily solved by adding exceptions to the software but not everyone is comfortable doing so since some are using their personal devices.

Avantages

I like the software especially because our employees are working remotely this is a great way to track productivity and ensure they are not working to many hours.

Inconvénients

I like the software there is nothing negative to say

Avantages

I love how it integrates productivity tracking and security in one platform. This is the tool to help you manage your company effectively especially for outsourcing companies like us. It tracks the productivity of our offshore team and generates a comprehensive report that could help assess a staff or a team's needs in their operational day to day activities.

Inconvénients

None. I would say that the features offered by ActivTrak are functional and beneficial. This makes sense because they are open for suggestions and they conduct webinars from time to time where they provide information about a new feature and gather information about what could possibly be a helpful feature in the future.

Avantages

This software is very easy to use and very easy to configure. A very small agent can be installed without a trace, even to the technically savvy. The web-based console does a great job with reporting up-to-date computer usage statics as well as screen shots in real-time. It does exactly what it is designed to do - see and record computer usage. Usage statistics are broken down by application/category which is helpful in determining productivity.

Inconvénients

There isn't much to dislike about the software as it does what it intends to do quite well. The only difficulty I have experienced is the removal of the agent when a system falls out of the scope of monitoring.

Avantages

The dashboard is very well organised and shows exactly what needed. All the charts and statistics are very well organised and you can see where time is wasting.

Activtrak helps me to check the efficiency of my team. I was having difficulty to finish my projects and need to check my team's performance. It is easy to set up and give accurate result most of the time.

The screenshot is somehow controversial as it takes some of my teams working code and upload to the server. I am not a big fan of screenshot taking as it is very vulnerable to my coding and content, But sometimes it is useful to have as proof.

It is a good way to see team members are working or playing games or using social media.
The reporting option is vast and has most of the important things.

I love how simple the setup is, no server set up. Just install and I can now see the stats and control from a web browser. No technician needed.

Inconvénients

For and PC it suddenly takes lots of memory and starts sending lots of packet to my default ethernet unused ports. I have to uninstall it or use wifi for internet connection. I am still waiting for my IT support staff to show up and solve this problem.

Avantages

The best part for us is that it takes the legwork out of an investigation. Simply install the tool and the data is gathered in many different formats. Before we started using it, an investigation would consume hours of IT's time while we dug through firewalls and internet history files (if available) to piece together a picture of PC activity. Being able to provide legal a set of screenshots is perfect and removes all of the guess work.

Inconvénients

We haven't run into anything we disliked about this software

Avantages

The ease of installation along with the multitude of reports

Inconvénients

I wish the software could be user-based rather than per machine - when users hotdesk, this will knock out our licensing and stop reporting until it is noticed/dealt with

Avantages

The dashboard allows you to drill down from group setting to each employee's uses. Coaching and insights help keep everyone in focus. The ability to see where and when folks are using what software or sites allowed us to capture the fact that one of our remote workers was performing two online jobs at the same time.

Inconvénients

I don't really have any. Easy to set up and use.

Avantages

I like that it is not completely intrusive in a keylogger like fashion as other softwares are, while still giving my bosses the information they need to keep everyone honest.

Inconvénients

The completely hidden nature can be a little uneasy - be sure to be transparent to your employees that you have this installed on the machines they'll be working on. Want them to be honest? Be honest yourself!

Avantages

The recording of information on a active desktop into a spreadsheet allows for accurate timesheets (billing to clientele) and updates on staff productivity. Screenshots also provide an effective method for assessing exact work conducted. As it is all online, the access to the dashboard can be done anywhere, even on holiday!

Inconvénients

Inability to record activity when device is offline (not connected to the internet) and then upload said activity when online again.

Avantages

It's user interface is simple and intuitive. It provides an in-depth report of each computer and what the user spends time doing.

Avantages

Easy to install
Unobtrusive and almost completely invisible to the end user
Compatible with antivirus and other security applications
It does what is claims to do

Inconvénients

Limited customization for enterprise type deployments, for example I would like to capture screenshots more frequently but at lower resolution
No keystroke logging - I understand the philosophy behind not doing it, but enterprise customers need this functionality

Avantages

You can try it first and decide if it is the proper solution, and it allows you to configure it and setup permissions. It is very useful.

Inconvénients

Once you uninstall it, and install it on other machines it will not bring the screenshots. The settings menu could be more user friendly and the stats page should allow more detailed reports.